Merlena James Leger

Professional Experience

Merlena James Leger currently has 11 years of knowledge and experience within the mental health field and the Department of Aging and Disability. She is the proud owner of Ramir’s Counseling Center of Hope, PLLC, that’s main focus is to serve the working families and those unable to receive traditional office-based counseling. Ramir’s Counseling Center of Hope, PLLC, provides counseling center in the home, community and through live chat/video and messaging. Merlena also holds a position as an LPC for a Mobile Crisis Outreach Team, that has equipped her to work with clients in their most vulnerable and intense moments in life. She handles crisis calls and responds to them in the community independently. She hospitalizes clients when necessary and complete mental health warrants and enlist the help of law enforcement when needed. Merlena complete crisis intervention and assessments, as well as, diagnosis clients in need of services. During her time with Metrocare Services, she was able to succeed in preparing and connecting individuals of all ages to the community. She has worked with individuals who are in the crisis of losing their home, homeless, domestic violence victims, dual diagnosis, criminal background, veterans, diagnosed with mental illnesses and also those discharged from the state hospital. She has provided counseling, coping skills, psychosocial rehab, case management services, and assisted clients in finding stable housing. 

Mobile Crisis Outreach Team: Field-based crisis intervention services provided to voluntary consumers in the community experiencing a mental health crisis. Handle crisis calls that may report Suicidal and Homicidal Ideation with a plan and intent. Complete crisis and intervention assessment and diagnosis during intake. Complete Hospitalization for Voluntary and/or involuntary admission. Complete involuntary hospitalizations by filing the proper paperwork and contacting law enforcement for transport. Following up with clients and managing caseload to link clients to long-term permanent supportive services. Provide crisis counseling services and case management.

Program Development: Developed a therapeutic based housing program. Assisted with program location decision. Helped with MOA content. Drafted program participant rules and regulations, based on national models. Assisted with identifying and securing program resources (furniture, office supplies and other operational resources).

Case Management: Manage a caseload of clients with mental illness, dual diagnosis, criminal background, and psychiatric hospital discharges who currently live in challenging neighborhoods. Housing clients identified as chronically homeless in a community that assists the client in independent living. Accept referrals from Veteran Affairs, shelters, outreach organizations, and substance abuse treatment facilities.

Direct Care: Maintain care for residents diagnosed with multiple levels of Intellectual and Developmental Disabilities in a campus setting. Document and apply basic skills training on a daily bases.


Bachelor of Arts: Psychology  

Certificate in Substance Abuse Studies  December 2009

University of North Texas | Denton, TX, USA

"My Philosophy on Mental Health & Wellness"

Ramir's Counseling Center of Hope was created by a Licensed Professional Counselor who had the vision to encourage, motivate and provide access to the tools needed to overcome your current circumstances. Ramir stands for Rising Above My Inner Rival because his creation later became confirmation that I could accomplish anything regardless of the opposition I would face. So, on March 7, 2018, the center was established and confirmation was received that the storm was not meant to last always. As a child, mental health was present in my family and thus prepared me for the dynamics of not only the diagnosis but more importantly the person and those that surround them. Everyone played a part and everyone was treated the same regardless of their mental status, pill count, change in mood, IQ, anxiety level or temporary isolation that would occur. We, as a family, understood what it would take to maintain our family.

My goal as a Licensed Professional Counselor is to provide an environment that reciprocates what my family and community offered. There is no special formula that can erase your situation but there is a way to get through it. The Inner Rival is the battle we have within, which is usually hidden from the world. Although at times, what we are facing is situational, it has an effect on us internally. The purpose of the center is to work with each client to expose, address and conquer whatever that may be. So, I ask, are you ready?

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