Better Health Counseling For Patients and Therapists With BetterHelp

By Ashley Maselli|Updated April 28, 2022

Whether you're an individual in search of better health counseling or a therapist looking for a platform to share your services through virtual therapy, BetterHelp may be able to help. Studies show that online therapy is just as effective as traditional forms of therapy, with many individuals reporting improved mental health within a short period (within just a few sessions in some cases). When traditional in-person therapy seems inaccessible for some, they may be able to receive better mental health counseling with BetterHelp that's affordable, accessible, convenient, and discreet.

Are You Interested In Trying Online Therapy?

What Is BetterHelp?

BetterHelp is the world's largest online therapy platform that changes the way people receive mental health support. The e-therapy membership with BetterHelp provides affordable, convenient, and discreet mental health support and guidance from a professional, licensed therapist who may best suit your needs. BetterHelp is accessible 24 hours a day, seven days a week, and can be used through a desktop, laptop, tablet, or smartphone. Therapists can be communicated with during weekly sessions and via unlimited in-app messaging in all BetterHelp plans. For the latter, you and your therapist will be able to access and respond to messages whenever you/they are available.

Is BetterHelp Therapy Or Counseling?

The BetterHelp online therapy platform interchangeably uses "therapy" and "counseling" when referring to their services. Every individual seeking support from the mental health professionals at BetterHelp has their own unique needs. Each therapist at BetterHelp may have their area of focus, type of therapeutic approach, or specialization.

Is BetterHelp Therapy Legit?

With so many online platforms available, some individuals may wonder which ones are legit and offer natural therapy. BetterHelp therapy is completely legit and has been accredited by the Better Business Bureau since 2015. Every therapist on the BetterHelp platform has been thoroughly screened and is a licensed, accredited, and experienced mental health professional.

BetterHelp is also HIPPA or Healthcare Insurance Portability and Accountability Act-compliant like any other traditional medical practice. The BetterHelp online platform uses state-of-the-art technology and encryption, ensuring your data and conversations are completely safe and secure.

Why Therapists Like BetterHelp

Many therapists may now prefer using the BetterHelp platform to offer their services. The therapists at BetterHelp are based throughout the United States and have a wide range of specializations, backgrounds, skills, and qualifications. Though our therapists are based in the U.S., anyone anywhere in the world can utilize BetterHelp so long as they have internet access.

Providing therapy online can have numerous benefits to the individual seeking therapy and the therapist. Below are some of the top reasons why thousands of therapists use BetterHelp.

  • No Office Space Required

One of the main benefits of online therapy for therapists is that they no longer may need to rent an office space to see their patients. Online therapists can easily work from home, engaging in sessions wherever they like, saving them money.

  • Convenient

Many therapists may like the convenience of online therapy platforms like BetterHelp offers. There is no longer the need to commute to an office to see patients, which ultimately can save the therapist time and money. Therapists at BetterHelp can provide support and therapy sessions from anywhere and at any convenient time. For those therapists with small children, online therapy offers them the ability to work from home, potentially making it easier to juggle family life and a career without necessarily being concerned about child care if they had to go into an office.

  • Create Your Schedule

While traditional practices typically have office hours, online therapy allows therapists to create their schedules, providing support to their patients at a convenient time for the patient and the individual receiving support.

  • Contribute To The E-Therapy Movement

With mental health concerns growing around the globe, many individuals may not have access to the help and support they need. However, with online therapy, individuals who previously found traditional therapy inaccessible due to geographic barriers, mobility concerns, privacy concerns, or budget can now receive convenient, discreet, and affordable support through online therapy. Many therapists are proud to be a part of this movement.

  • Help More People

Online therapy allows therapists to offer their guidance and support to millions of individuals in need all around the globe with whom they most likely wouldn't have been able to connect otherwise. With this global connection, there is never a shortage of people an online therapist may be able to help.

  • Quitting BetterHelp As A Therapist

Therapists with BetterHelp are independent providers who offer their therapy services through the BetterHelp platform. If a therapist no longer wants to provide their services on the BetterHelp platform, they can stop for any reason. If you're a therapist who would like to stop offering their services on the BetterHelp platform, email for assistance.

Why Users Like BetterHelp

Millions of users turn to BetterHelp for better health counseling because of its many benefits. Below are some of the top reasons people like online therapy with BetterHelp.

  • Easy to Use

The BetterHelp platform is simple, allowing individuals to receive support from their therapists whenever they need it most via their smartphone, tablet, laptop, or desktop.

  • Affordable

Many individuals may wonder if they can receive better health counseling free. While BetterHelp online therapy is not free, the subscription-based therapy service from BetterHelp is affordable compared to traditional therapy, allowing more people to have access to the support they may need. BetterHelp subscriptions are flexible, ranging from $60 to $90 per week, billed every four weeks. The subscription cost may be based on your location, preferences, and therapist availability. However, for free advice and resources, you can visit the BetterHelp Advice page, which contains advice on numerous mental health concerns and issues. Additionally, BetterHelp does offer financial aid and lower pricing to those who qualify. Reach out to if you would like to inquire more about this.

  • Convenient

Daily responsibilities, family life, and a career can often make it hard to find the time to commute to an appointment to see a therapist. With online therapy, you can receive support from a therapist anytime through in-app messaging and weekly through virtual sessions scheduled around your needs and availability. These sessions and messages can be utilized anywhere you have a stable internet connection. Online therapy can work around your schedule, and you can easily talk to your therapist from your mobile device whenever you need guidance.

  • Discreet

Many individuals may face privacy concerns due to the stigmas around mental health, preventing them from receiving the support they need. With online therapy, individuals can receive guidance and treatment from the comfort of their own homes without worrying about seeing someone they know in the waiting room.

  • Accessible

Traditional in-person therapy may be out of reach for individuals living in rural areas, those with mobility concerns, or those who have difficulty leaving their homes. Online therapy makes it possible to receive the support and mental health care they may need.

Are You Interested In Trying Online Therapy?

  • Online Therapy Anywhere in The World

Although all BetterHelp therapists are based in the United States, the great thing about BetterHelp is that it can be accessed from anywhere in the world. While most users are currently from the U.S., Canada, and the U.K., anyone from any country can receive support through the BetterHelp platform. However, it's important to keep in mind that your therapist may be in a different time zone, and the BetterHelp platform uses English on the application and in sessions. Many therapists also speak other languages, and you'll be able to see this information on their personal BetterHelp bio pages.

How BetterHelp Sessions Work

Once you've signed up with BetterHelp and filled out the detailed questionnaire and therapist preferences, you'll be matched with a therapist based on your preferences and specific needs. You can connect with your therapist via in-app messaging, video chat, and phone calls.

Your First BetterHelp Session

Once you are matched with a therapist, they will reach out to you via email. After, you can go into the calendar on the BetterHelp platform and select the date and time each week for a live session that's most convenient to you. You will also be able to see your therapist's availability in this calendar. You can then choose which format you prefer for your live sessions -- phone calls, video chat, or live chat.

Before your live session appointment, it's important to make sure you have a stable internet connection. Your space is free of distraction. Your mobile device, laptop, or whatever you're using for sessions is charged to prevent interruptions during your sessions. Your therapist. Your therapist will initiate the session using your preferred method of communication.

Your first session is a way for your therapist to get to know you better. They likely will want to know why you're seeking therapy, what your goals are, and your expectations. This will help your therapist decide their approach and how they may best be able to help you.

How Long Are Live Sessions

Live sessions typically run for 30 to 45 minutes and may even be an hour, depending on your therapist's availability and needs. It's best to discuss with your therapist how long they believe each session may need to be based on their approach and your specific needs.

You can also use the unlimited in-app messaging feature 24 hours a day, seven days a week. However, keep in mind this feature is not in real-time. You can send a message to your therapist in your private designated chat room, and you'll receive a notification when your therapist responds with support or guidance.

Is BetterHelp Religious?

While BetterHelp is not a religiously affiliated site, we strive to be inclusive to everyone; the therapists at BetterHelp have a wide range of personal and religious backgrounds. When signing up with BetterHelp, you can request a preference for a therapist with a particular religious background.

However, suppose you would prefer a form of therapy through a biblical lens. In that case, BetterHelp's sister site, Faithful Counseling, allows you to connect with a therapist with a Christian background and biblical approach.


If you're an individual looking for mental health support or a therapist who would like to share their therapy services through online therapy, BetterHelp may be a great tool. Online therapy has changed how many people receive mental health support, making it more affordable, convenient, and accessible for more individuals. With over 23,000 licensed mental health providers on the platform, there may be a therapist who can help you. Reach out today to begin your journey to improved mental health with BetterHelp.

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