How Much Is BetterHelp? Affordable Online Therapy

By Jessica Vaillancourt|Updated September 30, 2022

Online therapy has been rising in popularity in recent years, and there’s no sign of it slowing down. Many people wonder whether therapy that’s conducted entirely online is as effective as traditional therapy. But the proof is in the pudding.


With thousands of positive reviews and a multitude of studies demonstrating the efficacy of online therapy in treating things like depression and anxiety symptoms, there’s no doubt online therapy can be life-changing to many.

Therapy conducted virtually has many advantages. From affordable session prices to the ability to conveniently participate from anywhere you have an internet connection, to the high security and privacy of some therapy platforms like BetterHelp, virtual counseling is changing the landscape of therapy.

Let’s talk affordability: How much is BetterHelp online therapy, and what do you get for the price of a BetterHelp membership? How do other alternative online therapy services compare, and what is the online counseling chat cost? Read on to learn more.

Defining BetterHelp Online Therapy

BetterHelp therapy is an online therapy portal that offers virtual counseling services. We have over 23,000 independent, licensed mental health providers available to offer therapy sessions remotely. These providers come from a wide variety of backgrounds but are all experienced and board-certified professionals in the field. You get matched with one who fits your needs when you sign up.

BetterHelp therapy sessions are offered in real-time through live chat, live phone call, and live video. You get to choose how you want to participate in these live therapy sessions with your counselor. Just pick the communication style that will help you grow and get the most out of your time with your therapist.

A nice feature of BetterHelp is that you can check in with your therapist by messaging at any time. Messaging is unlimited. You can ask your therapist for guidance when you’re going through a situation, and they will respond when they are available. Messages are encrypted and always saved, so you can reflect back on them at a later date.

The Advantages Of Online Therapy

Let’s talk about the benefits of online therapy, what makes it stand out from traditional in-person therapy, and whether it could be a good option for you. It’s important to explore the advantages and drawbacks, as millions are now seeking out virtual therapy for very real mental health struggles.

There are many reasons people are loving the option of online therapy, but among the most popular are the convenience, affordability, accessibility, and personalized approach. Read on as we expand upon each of these benefits.

Online Therapy Has A Wider Reach

One of the major barriers that stops people from seeking out therapy is the lack of accessibility. So many individuals who want support and guidance do not live near a therapist whose services they can afford, or who fits their personal needs.

With online therapy platforms like BetterHelp, this barrier is no longer an issue. It doesn’t matter where you live; whether it’s a rural area, a major city, or anywhere in the world – you can access everything you need with an internet connection.

Is BetterHelp Available In The U.K.?

Yes, BetterHelp is available in the U.K., the U.S., Canada, and anywhere in the world! We are proud of our global reach. All that we require is coordination between you and your therapist if you are in different time zones, as well as being able to converse in the English language, though some of our therapists do offer their services in other languages, as well.

Online Therapy Is Convenient

Another thing many people rave about is how convenient online therapy can be. Not only is online therapy accessible for people all over the world, but it is also incredibly convenient for users and therapists alike.

What’s so convenient about it? For one, you can partake in your therapy session from home, or anywhere that works for you. In your bedroom, your home office, your car, whatever feels comfortable and safe! No commuting required, no gas money, no driving time, and no hassle.

With a virtual session that you can schedule easily with an online calendar, you and your therapist can get right to the point. No sitting around in waiting rooms, and a more streamlined scheduling process.

Online Therapy Can Be More Affordable

The cost of therapy is perhaps the biggest deterrent for many people who are on the fence about starting therapy. The sticker price sounds really high, and with all the confusion about insurance and deductibles, many individuals just give up. Distressing mental health issues are complicated enough without having to sort through complex financial details.

The great thing about online therapy is it’s usually offered in a weekly or monthly subscription format and includes a specific set of services. For example, BetterHelp offers weekly therapy sessions that are billed to your account every four weeks. That way, you will know exactly what you’re getting and how much you’re paying.

Traditional Versus Online Therapy Cost

Insurance companies have reported that the average traditional therapy session can cost anywhere from $100 to $200, with the first visit often being closer to $300 to $500. But if you live in a major U.S. city like N.Y.C., costs can be upwards of $250 per session or more. While some of this may be covered by your insurance, it may not always be the full amount, or only a small percentage. This depends on your insurance company and if your therapist is in-network.

With online therapy options like BetterHelp, the therapy cost per session is far less. A weekly BetterHelp therapy session, including unlimited messaging with your therapist, will cost around $60 to $90 per week depending on where you live and your preferences. And while we don’t accept insurance, this is a great value for what you receive. Don’t forget to take the lack of commute and unlimited virtual messaging into the cost consideration. Additionally, BetterHelp does offer discounts and financial aid options to those who qualify.

How Much Is BetterHelp? The Cost Of Our Therapy

How much does BetterHelp cost? Let’s discuss the price of BetterHelp therapy, how much each week of therapy would cost, and how billing and our membership works. Then you can make an informed decision about signing up with BetterHelp to match with the right therapist for you.

How Much Is BetterHelp A Month?

BetterHelp online therapy is a weekly membership that is billed to users every four weeks. You can expect one week of therapy to cost anywhere from $60 to $90. This includes one therapy session and unlimited messaging with your therapist. The weekly cost is billed to your PayPal account or credit card every four weeks, so you can expect this monthly charge to be anywhere from $240 to $360.

We also get asked, “Can I cancel BetterHelp?” Yes, you can cancel your BetterHelp subscription and close your account at any time. Therapy is a fluid experience. It is up to the individual to decide how long they want to participate in therapy. We know that everyone is at a different place along their mental health journey, and some might only want a month of therapy to achieve their goals.

If you do choose to stop with BetterHelp therapy, you can do it in a few simple steps:

  1. Login to your BetterHelp
  2. If you are currently receiving therapy, head to Menu>My Account>Payment Settings>Quit Therapy.
  3. Once you do this, head back to Menu>My Account>Personal Information. Then click on “Request Erasure.”

BetterHelp Membership

Let’s talk a bit more about what you receive for the weekly BetterHelp membership cost. Before we get into that, we want to clarify that the exact amount you end up paying each week will depend on a few factors, such as:

  • How long the weekly session with your therapist is.
  • Where you live, and in what part of the U.S. your therapist is licensed.
  • Your therapist and availability preferences.
  • Whether you qualify for any financial aid.

Once you fill out the initial questionnaire which provides many of this basic information, then get matched with your therapist, you will find out how much your personal weekly cost will be. Again, it will generally be in the range of $60 to $90 for a week.


What Is Included In The Cost?

You probably have questions about the therapy sessions, and what you’re actually paying for. How many sessions do you get with BetterHelp, and how long are BetterHelp sessions? Let’s answer these important questions. For the weekly payment with BetterHelp, this is what you will receive:

  • One Virtual Therapy Session. This is conducted by your therapist in the real-time format of your choice: live chat, live phone call, or live video. The standard BetterHelp session is 30 minutes long, but some of our providers offer a max of 45-minute sessions. In certain instances, you can request more than one therapy session a week with your therapist. This is not available from all providers and will affect how much you’re paying each week. All therapy sessions are conducted through the BetterHelp portal, and only require an internet connection. 
  • 24/7 Access To Messaging Your Therapist. You can send unlimited messages, and texts are saved and secure so you can always go back and refer to them. This is a unique feature that traditional therapy doesn’t have the benefit of.

Financial aid is also available for select individuals who meet our criteria. 

What Can Affect The Cost Of Therapy?

It’s important to weigh the pros and cons of online therapy versus in-person therapy before making a decision. Once you’ve identified that you need the support of a therapist, think about your communication style and what you might get the most value from. Does the separation that a screen provides hinder you, or help you feel more comfortable opening up?

The next thing to consider is the cost of therapy. There are many variables that affect the cost of therapy. Read on to learn about some of the things that can play a role in the price of your online therapy.

Type Of Therapy

The type of therapy or mental health treatment you receive may affect the cost. For example, psychiatry will probably cost more than a visit with a psychologist or counselor. It’s important to note that BetterHelp does not offer psychiatry services.

The type of therapy also matters in terms of insurance. For example, if you’re receiving online therapy with BetterHelp, the sessions will be cheaper than with most traditional therapists. But insurance may not reimburse any of the costs; you will have to contact your insurance provider directly to find out if they can reimburse you for BetterHelp therapy. Traditional therapy that involves a mental illness diagnosis may be more likely covered by health insurance.

Here are some types of therapy that might come with varying price tags:

  • Child or general psychology
  • Social worker counseling
  • Group therapy
  • Couples and family counseling
  • Support groups
  • Psychiatry

Where You Live

Where you live will play a role in the cost of therapy. The local economy will reflect what local therapists are charging for their services. So, if you live in an expensive region of the U.S., like New York City or Seattle, therapists will be commanding higher hourly rates.

You’ll find that in rural areas – with cheaper real estate and lower salaries – like the midwestern states, therapy typically comes at a lower cost. Online therapy might be a good option for you if you live in an expensive region, as therapy costs might be less steep.

The Therapist’s Background

The expertise, specialties, and background of your provider will likely affect the cost of therapy. What sort of licensure do they hold? Do they command higher salaries? Do they have a high level of education and two decades under their belt? You can expect therapists with more experience and a more specialized focus to cost more.

Other Online Counseling Alternatives

While BetterHelp is the world’s largest online therapy platform, it’s not the only virtual counseling option on the market. Demand for remote therapy services has been met with many platforms popping up. It’s important to question the integrity and legitimacy of these to protect your hard-earned money, time, and private information. Let’s talk about a few different types of online therapy options out there in the next section.

Free Online Counseling: Can You Trust It?

Many people are taking to search engines and asking, “Can I get free counselling online?” and “Is there a free psychologist?” It’s understandable that you want a budget option that offers the most bang for your buck.

But we recommend that you tread lightly with some of the newer online therapy apps that claim they offer “free” counseling. Most of these free platforms don’t necessarily have qualified, licensed mental health providers at the ready.

Some of them have thoughtful articles and forums, like 7 Cups, as well as trained “listeners” who can actively listen, but cannot offer the deep, science-backed level of growth you’re looking for.

Some of our reputable sister-sites include ReGain, which focuses on relationships and couples’ and marriage counseling; TeenCounseling, which offers mental health therapy and guidance specifically for teens; FaithfulCounseling, which offers therapy through a Christian lens; and PrideCounseling, which focuses on offering help to members of the LGBTQ+ community.


BetterHelp is a global online therapy platform that has offered counseling to over two million users. The more than 23,000 mental health providers on our roster are all board certified, accredited, and ready to offer their therapy services over the BetterHelp virtual portal. Your weekly therapy sessions can take place over live chat, live phone call, or live video – the choice is yours!

The cost of therapy is a major concern for millions. We believe that investing in therapy is one of the best decisions you can make for your mental health and wellbeing. But it’s important to know that you’re going to receive a lot of value from your investment.

Online therapy has been a recent game changer for millions worldwide who need guidance and support from anywhere, without breaking the bank. Try BetterHelp today and see what all the fuss is about!

These are some commonly asked questions about the topic:How much does BetterHelp charge per month?
Is BetterHelp actually affordable?
How much does BetterHelp actually cost?
Is Talkspace or BetterHelp cheaper?
Does BetterHelp have a free trial?
How long is a BetterHelp session?
Can you do BetterHelp once a month?
Does BetterHelp accept insurance?

For Additional Help & Support With Your Concerns
Speak with a Licensed Therapist
The information on this page is not intended to be a substitution for diagnosis, treatment, or informed professional advice. You should not take any action or avoid taking any action without consulting with a qualified mental health professional. For more information, please read our terms of use.