Online Marriage Counseling: How It Works and What to Expect
Online marriage counseling can be an effective, accessible option for couples seeking support with their relationship. It involves working with a licensed professional through video, phone, or messaging, all from wherever you feel most comfortable. Many couples wonder whether therapy conducted over the internet really works, and research suggests it may be just as helpful as meeting in person for a range of concerns. Below, explore how online marriage counseling works, what to expect, how much it costs, and how to get started.
How online marriage counseling works
Online marriage counseling connects you and your partner with a licensed therapist through digital tools, often in real time via video conferencing. Rather than traveling to a clinical office, you can meet with your counselor from home or anywhere with an internet connection. If needed, both partners can even join a session from different locations. Understanding how marriage counseling works in a virtual setting can help you feel more prepared before your first appointment.
Getting started with online marriage counseling often involves a few simple steps:
- Sign up with an online therapy platform and share a bit about your relationship and goals.
- Get matched with a licensed therapist who fits your needs and preferences.
- Schedule a session at a time that works for both partners.
- Attend your sessions together through video, phone, or in-app messaging.
Session formats and flexibility
One of the advantages of online therapy is the range of ways you can connect with your counselor. Some couples prefer live video sessions that closely mirror an in-person visit, while others find phone calls or in-app messaging more convenient. You can often choose the format that fits your comfort level and your schedule, and platforms like Regain allow you to use in-app messaging to reach your therapist between sessions, with therapists responding as soon as they can. This flexibility can make it easier to stay consistent, even during busy weeks.
How it works
How effective is online marriage counseling?
Some studies suggest video sessions may be just as effective as in-person therapy for many couples. For instance, a 2022 study found that a couples therapy program delivered through videoconferencing demonstrated comparable outcomes to the face-to-face program.
In addition, researchers have looked closely at the outcomes of different types of couples therapy. Research on emotionally focused couples therapy (EFT), for example, suggests it may be effective for around 70% of couples.
Cost of online marriage counseling
A common question couples ask is how much does marriage counseling cost. The answer can vary for several reasons, but online marriage counseling or couples therapy may cost less than in-person sessions. For example, BetterHelp online therapy costs around $70-100 per week, while in-person sessions typically cost around $100-350 per session.
In-Person Therapy
$100–$350 / session
- ✓ Licensed therapists
- ✗ Limited to office hours
- ✗ Commute required
BetterHelp
$70–$100 / week *
- ✓ Licensed therapists
- ✓ Messaging your therapist any time
- ✓ Live chat, phone, or video sessions
- ✓ Journaling
- ✓ Group Sessions & Classes
- ✓ Smart provider matching
- ✓ Switch therapists anytime
- ✓ Access from anywhere online
Talkspace
$99+ / week
- ✓ Qualified therapists
- ✓ Messaging included
- ✓ Video sessions (limited)
When using insurance, certain BetterHelp features may be limited or unavailable, including chat-based sessions, groups/classes, and select self-help tools.
What to expect from online marriage counseling
Beginning therapy can feel uncertain at first, but knowing what to expect may help ease any nervousness. During your sessions, a marriage therapist will facilitate discussions between partners about the relationship concerns that brought you there. The first session often involves identifying your relationship goals, establishing a safe and supportive environment, and discussing what to expect moving forward. Many couples find it easier to open up from home, where real-life relationship patterns naturally unfold.
Some individuals may worry that online counseling could feel impersonal because a therapist is behind a screen. However, combining a comfortable home environment with a realistic virtual session may help many people engage. Some people could feel more at ease sitting in a favorite chair at home than going in person to sit on a therapist's couch.
Therapists may draw on a range of couples therapy techniques, including emotionally focused therapy, the Gottman method, and cognitive behavioral therapy.
Common issues addressed in marriage counseling
Couples seek counseling for many different reasons, and no concern is too small to bring to a session. Below are some common issues that couples may work through with a therapist:
- Communication challenges and frequent misunderstandings
- Rebuilding trust after infidelity or broken promises
- Emotional distance or a lack of intimacy, including a sexless marriage
- Ongoing conflict or difficulty resolving disagreements
- Stress around significant life transitions, such as moving or becoming parents
Individual sessions within couples therapy
In addition to joint sessions, some therapists offer individual sessions to each partner. An individual session may allow each person to talk discreetly and openly, without judgment or defensiveness from their spouse or partner. This approach can also help the therapist better understand each person and how to support them as a couple.
Benefits of online marriage counseling
Online marriage counseling offers several advantages that appeal to many couples. Understanding whether relationship counseling can help a couple may make it easier to take the first step. Here are some key benefits couples often experience:
- Convenience and flexibility, with the ability to choose session times that work around both partners' schedules.
- Comfort of attending sessions from the comfort of home, where it can feel easier to discuss sensitive topics.
- Accessibility for busy schedules, including the possibility of evening or weekend appointments.
- The option for both partners to log in from different locations when needed.
- Potentially lower costs compared to traditional in-person therapy.
- Continuity of care, since you can log on from home or while traveling to receive consistent support.
When you're ready to learn more, connecting with a licensed therapist can be a supportive next step.
Therapy that fits your life
Flexible, accessible, and built around you
- ✓Transparent pricingNo hidden fees, know what you’ll pay upfront and insurance options
- ✓Fast matchingYou can get matched in as little as 48 hours
- ✓In-App SchedulingMessage, chat, or schedule live video
- ✓Easy to switchChange therapists anytime until you find the right fit
- ✓Tailored supportCredentialed professionals with diverse specialties
Pricing is based on factors such as your location, referral source, preferences, therapist availability and any applicable discounts or promotions that might apply. *Insurance availability, coverage, and cost may vary by state, plan, provider network, therapist availability, and deductible status.
When using insurance, certain BetterHelp features may be limited or unavailable, including chat-based sessions, groups/classes, and select self-help tools.
Who may benefit from online marriage counseling
Online marriage counseling can be a helpful option for couples in many different situations. Learning more about how couples therapy works may help you decide whether it fits your relationship. Couples with busy or opposing schedules may appreciate the flexibility, while those in long-distance situations can attend together from separate locations. Partners who prefer the comfort of home, or who are new to therapy and feel nervous about an office visit, may also find online counseling more approachable. Couples hoping to build a stronger foundation before marriage might seek premarital counseling as well.
That said, online care may not be appropriate for every situation. In cases involving a crisis, safety concerns, or immediate risk, online therapy platforms like BetterHelp are not appropriate, and in-person or emergency care may be more suitable. If you or your partner are in crisis, it can help to reach out to a local emergency service or crisis line for immediate support.
Choosing a marriage counselor
Choosing the right counselor can make a meaningful difference in your experience. Couples looking to work on their relationship may partner with a licensed marriage and family therapist, a psychologist, a clinical social worker, or other licensed mental health professional. Understanding what a couples counselor does can help you know what to look for. The type of professional you choose may depend on personal preference, availability, cost, and coverage.
It can also be helpful to consider a counselor's specific background or focus. Some couples prefer a marriage counselor who offers a particular approach, such as attachment-based work or the Gottman method. Fit matters, too, and if a therapist doesn't feel like the right match, online platforms like BetterHelp and Regain make it easy to switch to someone new.
Takeaway
Is online marriage counseling worth it?
Research suggests online marriage counseling can be just as effective as in-person therapy for many couples. Many people also find it more convenient and comfortable than traveling to an office.
How much does online marriage counseling cost?
Online couples therapy through Regain typically costs around $70-100 per week, which is often less than in-person sessions.
What percentage of marriages improve with counseling?
Research on emotionally focused couples therapy suggests it may be effective for around 70% of couples. Outcomes can vary based on the couple's goals and commitment to the process.
What is the difference between couples therapy and marriage counseling?
The terms are often used interchangeably, though couples therapy can address a broader range of relationship challenges, while marriage counseling often focuses on a specific issue affecting a marriage. Both often aim to improve communication and connection in some way.
How does online marriage counseling work?
Online marriage counseling connects couples with a licensed therapist through video, phone, or in-app messaging. With a platform like Regain, both partners can attend together, even from different locations if needed.
Does BetterHelp offer psychiatry or medication management?
Yes. BetterHelp now offers psychiatry services through UpLift for individuals ages 18 and older. Psychiatry is an additional care option available alongside therapy and can be part of a holistic mental health care experience. These services may include medication management when clinically appropriate, based on a full clinical evaluation. Not everyone needs or benefits from medication, and all treatment decisions are made by a licensed psychiatric provider. Many UpLift providers are in-network with most major insurance carriers. Medication availability and coverage may vary by member location, clinical appropriateness, and individual pharmacy/insurance benefits. Prescribing decisions are made by the treating clinicians. We do not guarantee that any specific medication will be prescribed or covered by a member's insurance plan.
Can online marriage counseling help save a marriage?
When both partners are committed to the process, online marriage counseling can be a supportive way to work through challenges. It may be most effective when both partners are committed to strengthening the relationship together.
What type of therapist is best for marriage counseling?
Couples may work with a licensed marriage and family therapist, a psychologist, or a clinical social worker. The right choice can depend on your needs, preferences, and the therapist's areas of focus.
Is couples therapy only for married couples?
No, couples in many types of relationships can benefit from therapy, including those who are dating, engaged, or in long-term partnerships. Support is available whether or not you're married.
Can one partner attend marriage counseling alone?
Yes, individual sessions may be part of the process, and one partner can begin therapy even if the other isn't ready. This can be a helpful way to explore the willingness of both partners to commit to the process over time.
What are common issues addressed in marriage counseling?
Common issues may include communication challenges, rebuilding trust, emotional distance, and navigating conflict or life transitions. Some couples also seek support for situations like being in love with two people or managing stress from other life challenges.
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This article provides general information and does not constitute medical or therapeutic advice. Mentions of diagnoses or therapy/treatment options are educational and do not indicate availability through BetterHelp in your country.
BetterHelp insurance availability, coverage, and cost may vary by state, plan, provider network, therapist availability, and deductible status.