Online marriage counseling can be an effective, accessible option for couples seeking support with their relationship. It involves working with a licensed professional through video, phone, or messaging, all from wherever you feel most comfortable. Many couples wonder whether therapy conducted over the internet really works, and research suggests it may be just as helpful as meeting in person for a range of concerns. Below, explore how online marriage counseling works, what to expect, how much it costs, and how to get started.

Online couples therapy can help couples navigate conflict

How online marriage counseling works

Online marriage counseling connects you and your partner with a licensed therapist through digital tools, often in real time via video conferencing. Rather than traveling to a clinical office, you can meet with your counselor from home or anywhere with an internet connection. If needed, both partners can even join a session from different locations. Understanding how marriage counseling works in a virtual setting can help you feel more prepared before your first appointment.

Getting started with online marriage counseling often involves a few simple steps:

  1. Sign up with an online therapy platform and share a bit about your relationship and goals.
  2. Get matched with a licensed therapist who fits your needs and preferences.
  3. Schedule a session at a time that works for both partners.
  4. Attend your sessions together through video, phone, or in-app messaging.

Session formats and flexibility

One of the advantages of online therapy is the range of ways you can connect with your counselor. Some couples prefer live video sessions that closely mirror an in-person visit, while others find phone calls or in-app messaging more convenient. You can often choose the format that fits your comfort level and your schedule, and platforms like Regain allow you to use in-app messaging to reach your therapist between sessions, with therapists responding as soon as they can. This flexibility can make it easier to stay consistent, even during busy weeks.

How it works

1
Brief assessment
Answer a few questions about how you’re feeling and your goals.
2
Tailored match
We can match you with a licensed therapist, which can happen in as little as 48 hours.
3
Start therapy
Message your therapist any time. Schedule one live session per week.

How effective is online marriage counseling?

Some studies suggest video sessions may be just as effective as in-person therapy for many couples. For instance, a 2022 study found that a couples therapy program delivered through videoconferencing demonstrated comparable outcomes to the face-to-face program.

In addition, researchers have looked closely at the outcomes of different types of couples therapy. Research on emotionally focused couples therapy (EFT), for example, suggests it may be effective for around 70% of couples.

Cost of online marriage counseling

A common question couples ask is how much does marriage counseling cost. The answer can vary for several reasons, but online marriage counseling or couples therapy may cost less than in-person sessions. For example, BetterHelp online therapy costs around $70-100 per week, while in-person sessions typically cost around $100-350 per session.

In-Person Therapy

$100–$350 / session

  • ✓ Licensed therapists
  • ✗ Limited to office hours
  • ✗ Commute required

Talkspace

$99+ / week

  • ✓ Qualified therapists
  • ✓ Messaging included
  • ✓ Video sessions (limited)

When using insurance, certain BetterHelp features may be limited or unavailable, including chat-based sessions, groups/classes, and select self-help tools.

Source

What to expect from online marriage counseling

Beginning therapy can feel uncertain at first, but knowing what to expect may help ease any nervousness. During your sessions, a marriage therapist will facilitate discussions between partners about the relationship concerns that brought you there. The first session often involves identifying your relationship goals, establishing a safe and supportive environment, and discussing what to expect moving forward. Many couples find it easier to open up from home, where real-life relationship patterns naturally unfold.

Some individuals may worry that online counseling could feel impersonal because a therapist is behind a screen. However, combining a comfortable home environment with a realistic virtual session may help many people engage. Some people could feel more at ease sitting in a favorite chair at home than going in person to sit on a therapist's couch.

Therapists may draw on a range of couples therapy techniques, including emotionally focused therapy, the Gottman method, and cognitive behavioral therapy.

Common issues addressed in marriage counseling

Couples seek counseling for many different reasons, and no concern is too small to bring to a session. Below are some common issues that couples may work through with a therapist:

  • Communication challenges and frequent misunderstandings
  • Rebuilding trust after infidelity or broken promises
  • Emotional distance or a lack of intimacy, including a sexless marriage
  • Ongoing conflict or difficulty resolving disagreements
  • Stress around significant life transitions, such as moving or becoming parents

Individual sessions within couples therapy

In addition to joint sessions, some therapists offer individual sessions to each partner. An individual session may allow each person to talk discreetly and openly, without judgment or defensiveness from their spouse or partner. This approach can also help the therapist better understand each person and how to support them as a couple.

Benefits of online marriage counseling

Online marriage counseling offers several advantages that appeal to many couples. Understanding whether relationship counseling can help a couple may make it easier to take the first step. Here are some key benefits couples often experience:

  • Convenience and flexibility, with the ability to choose session times that work around both partners' schedules.
  • Comfort of attending sessions from the comfort of home, where it can feel easier to discuss sensitive topics.
  • Accessibility for busy schedules, including the possibility of evening or weekend appointments.
  • The option for both partners to log in from different locations when needed.
  • Potentially lower costs compared to traditional in-person therapy.
  • Continuity of care, since you can log on from home or while traveling to receive consistent support.

When you're ready to learn more, connecting with a licensed therapist can be a supportive next step.

Therapy that fits your life

Flexible, accessible, and built around you

Subscriptions range from $70–$100 per week, billed weekly or monthly. Insurance options are available and eligible members’ pay a $23 average copay.*
  • Transparent pricingNo hidden fees, know what you’ll pay upfront and insurance options
  • Fast matchingYou can get matched in as little as 48 hours
  • In-App SchedulingMessage, chat, or schedule live video
  • Easy to switchChange therapists anytime until you find the right fit
  • Tailored supportCredentialed professionals with diverse specialties

Get started

Pricing is based on factors such as your location, referral source, preferences, therapist availability and any applicable discounts or promotions that might apply. *Insurance availability, coverage, and cost may vary by state, plan, provider network, therapist availability, and deductible status.

When using insurance, certain BetterHelp features may be limited or unavailable, including chat-based sessions, groups/classes, and select self-help tools.

Who may benefit from online marriage counseling

Online marriage counseling can be a helpful option for couples in many different situations. Learning more about how couples therapy works may help you decide whether it fits your relationship. Couples with busy or opposing schedules may appreciate the flexibility, while those in long-distance situations can attend together from separate locations. Partners who prefer the comfort of home, or who are new to therapy and feel nervous about an office visit, may also find online counseling more approachable. Couples hoping to build a stronger foundation before marriage might seek premarital counseling as well.

That said, online care may not be appropriate for every situation. In cases involving a crisis, safety concerns, or immediate risk, online therapy platforms like BetterHelp are not appropriate, and in-person or emergency care may be more suitable. If you or your partner are in crisis, it can help to reach out to a local emergency service or crisis line for immediate support.

Choosing a marriage counselor

Choosing the right counselor can make a meaningful difference in your experience. Couples looking to work on their relationship may partner with a licensed marriage and family therapist, a psychologist, a clinical social worker, or other licensed mental health professional. Understanding what a couples counselor does can help you know what to look for. The type of professional you choose may depend on personal preference, availability, cost, and coverage.

It can also be helpful to consider a counselor's specific background or focus. Some couples prefer a marriage counselor who offers a particular approach, such as attachment-based work or the Gottman method. Fit matters, too, and if a therapist doesn't feel like the right match, online platforms like BetterHelp and Regain make it easy to switch to someone new.

Takeaway

Online couples therapy can offer couples a convenient way to receive support with their relationship. Attending online couples therapy or individual sessions with a licensed therapist can help you and your partner with concerns like communication issues, frequent conflict, or lack of intimacy. When you and your partner feel ready, reaching out to a professional can be a supportive step forward.
Build healthy relationship habits with a professional

This article provides general information and does not constitute medical or therapeutic advice. Mentions of diagnoses or therapy/treatment options are educational and do not indicate availability through BetterHelp in your country.

BetterHelp insurance availability, coverage, and cost may vary by state, plan, provider network, therapist availability, and deductible status.

Get the support you need from one of our therapistsGet started