Addressing Therapy Skepticism: Coming Around To Mental Health Treatment

Medically reviewed by Nikki Ciletti, M.Ed, LPC
Updated June 27th, 2025 by BetterHelp Editorial Team

If you are experiencing trauma, support is available. Please see our Get Help Now page for more resources.

According to the National Institute of Mental Health (NAMI), 52.8% of US adults with mental illness received treatment in 2021. While more than half of those with mental illness received treatment, this statistic indicates that a significant number of people who could benefit from professional support haven’t sought it. NAMI also reports that the average gap between the onset of mental health symptoms and seeking professional support for them is 11 years. While systemic barriers to healthcare tend to be a major reason for many people not reaching out for help, therapy skepticism could also be a roadblock. Here, we'll discuss what therapy skepticism is, where it might come from, and ways both societies and individuals might combat it. 

An older man seated at a table, appearing anxious while checking on his phone screen.
Getty/fizkes
Compassionate therapeutic support is available

What is therapy skepticism?

Therapy skepticism is when a person has doubts about seeking mental health care in the form of therapy or counseling. They may be nervous about what it will be like or doubtful that it could be effective. A “healthy dose” of skepticism may help a person learn more and take in enough information to make the right decision for them. However, too much therapy skepticism could prevent a person who needs support or treatment from reaching out for it. 

Therapy skepticism could take the form of statements like the following:

  • I don’t need a therapist; I already understand what my ‘problems’ are.” A therapist’s job isn’t to point out your problems or flaws, but to broaden your perspective and support you as you process and address your emotions and behaviors.
  • Therapy wouldn’t work for people like me.” While culturally competent care is important, virtually everyone has the potential to benefit from therapy.
  • Seeking therapy is a sign of weakness.” On the contrary, seeking therapy can be a sign of self-awareness, proactivity, and strength.
  • A therapist is going to judge me.” Typically, therapists are specifically trained in creating a welcoming, nonjudgmental, compassionate environment.

Why people may not feel comfortable seeking mental health treatment

Therapy skepticism can come from many different sources. Below are a few of the most common. 

Stigma around mental health treatment

The American Psychological Association defines stigma as “the negative social attitude attached to a characteristic,” which “implies social disapproval and can lead unfairly to discrimination against and exclusion of the individual.” Mental health stigma means that many people fear talking about or seeking help for mental health symptoms due to concerns about potentially being judged or excluded by others. Despite the fact that many communities and organizations have made strides in fighting stigma around mental health in recent years, it persists for many.

According to the National Council on Aging (NCOA), one in five US adults lives with a mental illness. The NCOA also estimates that as many as 83% of people who could benefit from mental health treatment don’t pursue it. Stigma can not only prevent a person from feeling comfortable seeking mental health care, but it can also lead them to doubt its effectiveness or its benefits, potentially creating or adding to therapy skepticism. It’s also possible for a person to cite skepticism about therapy’s effectiveness as their reason for not seeking care when the fear and shame stemming from mental health stigma are the true, underlying culprits.

Therapist or general healthcare provider mistrust

Many people have come to distrust healthcare providers in general. For example, a person who associates all healthcare settings with fear, loss of control, judgment, trauma, or grief due to a negative past experience may be skeptical about going to therapy, especially in an in-person setting. Many people hold such associations—particularly members of marginalized groups. 

If you are experiencing trauma, support is available. Please see our Get Help Now page for more resources.

For instance, according to a 2024 survey of over 41,000 adults, over 36% report having experienced discrimination in a medical setting. The report on this study indicates that “adults with relative social and medical disadvantages” are more likely to experience this. LGBTQIA+ individuals, Black individuals, other people of color, those in larger bodies, and those with disabilities are examples of people who commonly experience this healthcare barrier—particularly if they hold more than one of these identities. Someone who has been discriminated against in a healthcare setting in the past may be likely to mistrust providers overall. These experiences may lead them to be skeptical of how they could ever feel comfortable with or helped by a mental health professional.

Lack of knowledge or misinformation on what therapy can help with

Finally, some people may not be aware of exactly how therapy works or what it can be used for. Most people associate it with treatment for a mental illness, especially more severe conditions like schizophrenia or bipolar disorder. Not everyone recognizes that persistent worry, a sense of hopelessness, sleep problems, and other symptoms associated with conditions like anxiety and depression can also be addressed in therapy. 

A person may also be unaware that therapy can help them address all kinds of life challenges, from grief and low self-esteem to relationship difficulties and life transitions. Without this critical knowledge, a person may be skeptical that therapy could be beneficial for them. Virtually anyone can seek and potentially benefit from therapy at any phase of life—even if they're not currently experiencing symptoms of a diagnosable mental illness. 

A woman seated on her couch cross-legged, while gazing away, deep in her thought.
Getty/MementoJpeg

The potential benefits of seeking evidence-based mental health care

Research suggests that there are many potential benefits of seeking evidence-based mental health care like therapy. First, symptoms of a diagnosable mental health condition typically don’t resolve without professional treatment. In this way, therapy may improve a person's quality of life, daily function, and relationships. In some cases, therapy can even be life-saving

While some therapy skeptics may question what “just talking to someone” could really do, consider the fact that therapists have highly specialized training in the science of talk therapy. They’re typically required to have at least a master's degree, as well as hundreds or even thousands of hours of supervised clinical care, before they can take on clients of their own. 

Therapists are often trained specifically in creating an environment where their clients feel comfortable and welcomed, per the principle of “unconditional positive regard.” Using various evidence-based methods of interaction, a therapist can help clients learn to recognize their own patterns, process emotions and past experiences, and shift to a healthier perspective.

How communities can encourage help-seeking behaviors

There are several ways communities and societies may be able to encourage and normalize help-seeking behaviors, like reaching out for therapeutic support. Below are a few examples:

  • Eliminate barriers to receiving mental health care 
  • Improve availability of education, nutritious food, free social spaces, meaningful employment, and other basic needs
  • Provide nonjudgmental mental health education in schools from a young age
  • Address the stigmatizing ways in which mental illnesses and mental health care are often portrayed in the media

How individuals can cope with their own therapy skepticism

If you’re curious about therapy or believe that you may need to seek this type of support but are still skeptical, there are a few approaches that might help. First, there’s the information-gathering strategy. You could spend some time reading about how therapy works and finding statistics on its effectiveness. You might also look up stories of individuals who have received crucial help from a therapist or ask someone you know who has been to therapy if they’d be willing to talk about their experience.

How to seek cognitive behavioral therapy yourself

If you’re interested in exploring cognitive behavioral therapy or another modality despite your skepticism, it’s possible to take smaller steps toward getting started. For instance, you might consider chatting with a therapist without committing to appointments yet. Many providers offer free initial consultations to answer prospective client questions. 

If you're ready to book an official session to try things out, you might feel more comfortable meeting with a provider virtually rather than in an office. We'll talk more about the option of online therapy below. 

Also note that it may be worth searching for a provider who has some similar life experiences to yours to help you feel more comfortable, especially if you’ve had discriminatory healthcare experiences before. For example, a person of color might feel more comfortable with a therapist of color or a provider who has undergone cultural competence training.

Why meeting with a therapist online may be preferable for therapy skeptics

For those who are therapy skeptics due to stigma, traveling to in-person appointments with a provider in their community might seem too vulnerable. With online therapy, in contrast, you can meet with a qualified therapist remotely—from home, work, or anywhere else you have a stable internet connection. That way, it may be easier to keep your decision to seek treatment to yourself if you choose to. 

Online therapy is often more affordable than in-person therapy sessions without insurance. Since a therapy skeptic may not be interested in spending a significant amount of money on something they’re not sure will be helpful, this potential cost savings could be appealing.

Finally, if you decide that the provider you are matched with through an online therapy platform like BetterHelp isn’t the right fit, switching is easy. Although you’ll initially be matched with a BetterHelp provider according to the needs and preferences you outline in a brief onboarding questionnaire, you can switch therapists at any time, for any reason, at no additional cost. This feature may make it easier to find a therapist who can provide the type of support you need each week, even if you still feel skeptical of the first provider or two you speak with.

A man seated on a chair while using his laptop.
Getty/Denis Kalinichenko
Compassionate therapeutic support is available

Is online cognitive behavioral therapy an evidence-based method?

Cognitive behavioral therapy (CBT) is one of the traditional approaches to talk therapy. It’s the modality any therapist you see is most likely to practice. It can be used to address symptoms of depression, anxiety, and other conditions, as well as high stress levels, low self-esteem, emotional pain, and other challenges. 

A growing body of research suggests that methods like CBT are often as effective when delivered virtually as they are when delivered in person. This means you can pursue a therapy experience that's even more personalized to your needs, since you can generally trust that you'll be receiving quality care whether it’s online or in person. 

Takeaway

Therapy skepticism is a general term for when a person has doubts about the effectiveness of mental health care (especially talk therapy), an attitude that may prevent them from seeking this type of support. There are many reasons a person may be skeptical of therapy, from societal stigma to past experiences of discrimination or trauma in the healthcare system. Learning the facts about what therapy can do, exploring it in a low-stakes way by seeking a free consultation, and meeting with a mental health care provider online are approaches that may empower a therapy skeptic to seek care.
Explore mental health and healing in therapy
The information on this page is not intended to be a substitution for diagnosis, treatment, or informed professional advice. You should not take any action or avoid taking any action without consulting with a qualified mental health professional. For more information, please read our terms of use.
Get the support you need from one of our therapistsGet started