How Online Gender Therapy Can Support The Mental Health Of LGBTQIA+ Adults

Medically reviewed by Nikki Ciletti, M.Ed, LPC
Updated June 6th, 2025 by BetterHelp Editorial Team

LGBTQIA+-identifying Individuals have long faced various types of barriers to receiving quality mental health care. One of these is local availability, as it can still be difficult to find qualified, queer-inclusive providers in one's local area. This can be especially true for specialized services like gender therapy. Here, we'll explore what gender therapy is, and how online gender therapy may reduce some barriers to receiving care for individuals who identify as queer or questioning.

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Talking to a gender-affirming therapist can make a difference

What is gender therapy?

Gender therapy is when a specially trained, affirming talk therapist creates a nonjudgmental environment where their client can feel safe discussing any gender-related topics or concerns.

Gender therapists are mental health professionals who have specialized training in providing therapy services with cultural competence as well as respect for and knowledge of gender diversity and related topics.

Many therapists have some training on diversity and treating LGBTQIA+ clients. Still, they may not be able to effectively meet the needs of some individuals the same way that a gender-affirming therapist with specialized education can. Gender therapists typically have specific training and experience in treating LGBTQIA+ individuals and providing support on the topic of gender identity.

Gender therapy can be helpful for transgender, non-binary, genderqueer, or otherwise gender non-conforming (GNC) adults. A gender therapist can help a trans or GNC individual navigate any form(s) of transition they may wish to undertake, if applicable, and provide support for any emotional challenges related to their gender identity or how they’re treated because of it. That said, gender therapy can also be helpful to anyone who is interested in exploring their gender identity or expression, even if they identify as cisgender or questioning.

What gender therapy is not?

It can be important to note that the goal of gender therapy is never to convince someone to identify as a certain gender or to attempt to change the client’s identity. Approaches that involve these elements may be considered conversion “therapy,” which has been identified to be deeply harmful and is illegal in many places. Instead, gender therapy is about providing support and acceptance on a client’s gender journey, wherever it may take them.

Why a person may seek gender therapy

People may seek out gender therapy for a variety of reasons, such as to receive:

  • Emotional support through a gender transition
  • Treatment for anxiety, depression, or other mental health conditions related to gender confusion or lived experiences of discrimination against one’s gender identity
  • A non-judgmental environment to discuss and explore gender identity
  • Professional letters of support in order to receive gender-affirming medical care

Gender therapists often also teach skills for reducing gender-related stress and increasing self-awareness. These may include traditional talk therapy and other therapeutic interventions. Sessions are typically tailored to the client’s unique needs in order to support their goals.

Who can benefit from gender therapy?

A person may seek out gender therapy for a variety of reasons. To name just a few, you might benefit from gender therapy if you:

  • Are questioning your gender identity
  • Are considering or are ready to begin the process of getting gender-affirming surgery or hormone replacement therapy (HRT)
  • Experience gender dysphoria
  • Are experiencing symptoms of depression and anxiety related to any aspect of 
    gender

An experienced gender therapist can help a client navigate gender dysphoria, transition, and/or other gender-related life experiences with evidence-based therapy techniques.

Why a specialized provider is necessary for gender-identity therapy

Gender therapists study topics like gender identity, gender-affirming interventions, LGBTQIA+ rights, gender roles, and gender dysphoria at an advanced level. An experienced gender therapist may be able to provide more effective treatment than a therapist who is not knowledgeable about the health risks and social challenges—such as discrimination, violence, and other trauma—that gender-nonconforming people tend to face in society today.

What is gender dysphoria, and how does it relate to gender identity?

One of the reasons why an LGBTQIA+ adult might seek out mental health services like gender therapy is to help them navigate gender dysphoria. People may sometimes use the term “gender dysphoria” casually to describe their experiences, but it is also an official diagnosis listed in the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, Text Revision (DSM-5-TR). People may experience various symptoms of gender dysphoria with varying severity.

Before 2013, gender dysphoria was called “gender identity disorder.” The term was updated to “gender dysphoria” to combat miseducation and stigma around LGBTQIA+ identities, as gender diversity is now regarded by almost every major institution as a natural part of human diversity.

“Gender dysphoria” is now used to describe the discomfort and distress a person may feel when their assigned gender does not match how they identify themselves. The emphasis is now on how the incongruence with narrow societal expectations can affect well-being, rather than considering any aspect of queerness to inherently negatively affect mental health.

The DSM-5-TR definition of gender dysphoria

The DSM-5-TR defines the criteria for gender dysphoria as an incongruence between gender identity and assigned gender lasting more than six months. Gender therapists have specialized education in treating gender dysphoria—which may involve things like a gentle invitation to explore one’s gender identity, support for transition options if the client is interested in this path, and coping mechanisms for emotional distress.

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Other approaches to LGBTQIA+-affirming talk therapy

Gender therapy is just one type of queer-affirming mental health care. In general, LGBTQIA+- affirming care can take the form of any evidence-based therapy approach—but from a queer-informed and knowledgeable lens. Providers who offer LGBTQIA+-affirming therapy may use traditional techniques like cognitive behavioral therapy and others to address symptoms of anxiety, depression, low self-esteem, and other conditions that may affect a person of any identity.

The difference is that a queer-affirming provider will usually have specialized training. This may include awareness of the history of harm in healthcare provided to LGBTQIA+ people, the types of discrimination queer people often face today and how it can affect mental health, and how to provide an identity-affirming and welcoming space for therapy.

The impact of gender-affirming therapy on LGBTQIA+ adults

Studies indicate that seeing a gender-affirming provider can greatly impact treatment outcomes for transgender and LGBTQIA+ individuals. For example, a 2022 research paper suggests that patient outcomes improve when healthcare providers:

  • Are respectful of the patient's gender identity and pronouns
  • Use gender-neutral language otherwise
  • Are aware of the healthcare risks impacting LGBTQIA+ patients
  • Consider the increased risk of depression and anxiety among LGBTQIA+ 
    patients
  • Are knowledgeable of the challenges that LGBTQIA+ individuals face in society 
    today

Why it can be important for queer individuals to be able to receive affirming mental health care

LGBTQIA+ adults are at increased risk of mental health challenges due to lived experiences of discrimination. In addition, distrust and fear in healthcare settings is common in queer people due to historical and present discrimination in this arena as well. Combined with intersecting socioeconomic factors that queer people with multiple marginalized identities often face, receiving quality, affirming mental health care can often be difficult for those in the LGBTQIA+ community. Being able to connect with gender-affirming practitioners online is one way to make it easier for LGBTQIA+ individuals to get the quality care they deserve.

Advantages of online gender therapy for LGBTQIA+ individuals

In many cases, an individual seeking gender therapy may have a hard time finding providers in their area. In such situations, online therapy may help fill in the gaps. Here are other potential advantages this format of care may have for those in the LGBTQIA+ community.

  • Availability of a larger pool of qualified therapists than what may be available
    locally
  • Receiving support from specialized care providers regardless of location
  • No commuting required
  • More flexible appointment times
  • The option to attend therapy from a comfortable home environment
  • Therapeutic care for a lower cost than in-person care without insurance

Online gender therapy for LGBTQIA+ individuals in rural areas

Individuals living in rural areas may experience treatment barriers and face discrimination at even higher levels than people in metropolitan cities. A study from 2020 suggests that online interventions, even short-term, could positively impact the mental health of LGBTQIA+ young adults living in rural areas. The researchers also suggest implementing online interventions on a wide scale across vulnerable populations as a possible solution to addressing the high risk of depression and anxiety among members of the LGBTQIA+ community due to lived experiences of discrimination.

Without the option of online care, finding a competent therapist to explore gender-related topics with can lead some clients to travel long distances for appointments, adding financial and time constraints to the list of existing barriers. According to research, many transgender people have to travel long distances to receive appropriate, informed care. Online therapy may help reduce these barriers for many LGBTQIA+ individuals.

Connecting with a gender therapy or LGBTQIA+-affirming provider online

If you’re interested in receiving LGBTQIA+-friendly, queer-affirming, or gender therapy online, support is available. One option is to sign up with a platform like BetterHelp. This site allows you to share your needs and preferences in a therapy provider through a brief questionnaire when you open an account, and it will match you with a licensed therapist accordingly. You can then meet with your therapist via phone, video call, and/or in-app messaging from anywhere you have internet. You can also switch therapists at any time, for any reason, and at no additional cost until you find the right fit.

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Talking to a gender-affirming therapist can make a difference

Is online therapy effective for the mental health of LGBTQIA+ individuals?

There’s a growing body of research to suggest that therapy in general can often be as effective when delivered online as when delivered in person. Studies have also been conducted on the effectiveness of online LGBTQIA+-affirming therapy in particular, and results are similarly promising. For example, a 2021 study shares that queer-affirming therapy delivered virtually helped reduce depression symptoms and improve coping mechanisms in LGBTQIA+-identifying clients.

Takeaway

Gender therapists are mental health professionals who specialize in providing mental health care for LGBTQIA+ adults with gender dysphoria or anyone with gender-related concerns. Online gender therapy can help LGBTQIA+ adults receive this type of care by reducing certain treatment barriers, such as location and cost.
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