Alicia Mercedes

(LMHC, M.Ed)

About Me

I am a Licensed Mental Health Counselor for the State of Florida. I received my Masters degree in Clinical Mental Health Counseling from Florida Atlantic University. I have helped numerous people from different backgrounds, ethnicities and religious preferences through individual, couples, family and group counseling over the years. I have guided many through recovery struggling with depression, anxiety, anger, frustration, marital distress and family conflict. I have experience with clients ranging from 5 years old to late adulthood. I have worked in numerous mental health settings including community mental health, substance abuse, school counseling, adult therapy, family groups, and groups for the elderly. I have pursued mental health counseling due to my passion for helping people, my compassionate understanding and comprehensive problem solving skills. I strive to provide a nurturing environment to help my clients feel comfortable addressing negativity in their lives to pursue happiness as well as mental, emotional health and wellness.


Education:

Masters of Education in Clinical Mental Health Counseling from Florida Atlantic University

Bachelors of Science in Psychology from Florida State University

Bachelors of Science in Criminal Justice/ Criminology from Florida State University



Certifications:

Gottman Level 1 Couples Counseling Certification

Motivational Interviewing Certification

Severe and Persistent Mental Illness Certification

Dual Diagnosis Certification from the Florida Department of Health

Co- Occuring Disorders Certification from the Academy of Addiction Professionals

Cultural Sensitivity Training from Broward Health

Trauma Informed Care Certification from the Florida Department of Health


Specialties

  • Stress, Anxiety
  • Addictions
  • Self esteem
  • Depression
  • Coping with life changes
Also experienced in:
LGBT , Relationship issues , Family conflicts , Trauma and abuse , Grief , Intimacy-related issues , Eating disorders , Sleeping disorders , Parenting issues , Body Image , Communication Problems , Read more...

Clinical approaches:
Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), Gottman Method, Mindfulness Therapy, Motivational Interviewing, Narrative Therapy

Years of Experience: 6

Services Offered


  • Messaging

  • Live Chat

  • Phone

  • Video

Licensing

LMHC #MH15207 (Expires: 2021-03-31)

Other #NJDCATEMP-012179 (Expires: 2021-02-28)


Reviews

Written by F.E. on Dec 01, 2020 after counseling with Alicia for 9 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, self esteem, coping with life changes, compassion fatigue, and adhd

Alicia has been a major help during the past year and is very good at what she does. Thank you Alicia.

Written by N.I. on Aug 18, 2020 after counseling with Alicia for 9 months on issues concerning depression, stress, anxiety, lgbt, trauma and abuse, sleeping disorders, self esteem, coping with life changes, and adhd

Friends and family can tell you something a hundred times, but that advice hits different when you get it from a counselor. Alicia can follow my train of thought, read my body language and just in general keep up with me and remind me of old promises I forgot about. Talking to her really centers me and helps me work through my problems constructively. I can not recommend her or this app more!

Written by C.H. on Jul 27, 2020 after counseling with Alicia for 6 months on issues concerning depression, stress, anxiety, self esteem, anger management, and coping with life changes

She takes the time to get to know me and my concerns. Every week we start just where we left off. She is very intelligent and always helping me think outside the box. I am a better version of myself and continuing to improve and I have myself to thank. But i have her wisdom and expertise to thank for giving me the knowledge and courage to thank myself.

Written by L.A. on Jul 21, 2020 after counseling with Alicia for 2 months on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, eating disorders, and self esteem

Alicia has helped me slow down my anxious thoughts and find healthier ways to cope with anxiety. Over the past few months she has helped me challenge my negative thought patterns and move towards a more positive mindset.

Written by M.A. on May 28, 2020 after counseling with Alicia for 1 month on issues concerning depression, stress, anxiety, lgbt, relationship issues, intimacy-related issues, and self esteem

Alicia was very patient and easy to talk to. She helped me tackle some of my problems regarding anxiety and insecurity by introducing me to anxiety-reducing behavioral methods as well as helping me to set goals for myself. She's a great counselor and I anticipate I'll continue thinking about her advice and using the positive-thinking methods she taught me.

Written by C.H. on Feb 17, 2020 after counseling with Alicia for 1 week on issues concerning depression, stress, anxiety, relationship issues, self esteem, anger management, bipolar disorder, and adhd

I have the best counselor! I feel completely comfortable telling her stuff and she asks questions to get me to think and I really Like that! Definitely recommend her!

Written by A.N. on Dec 28, 2019 after counseling with Alicia for 2 weeks on issues concerning depression, stress, anxiety, lgbt, relationship issues, trauma and abuse, sleeping disorders, parenting issues, self esteem, and coping with life changes

Alicia is my first counselor at BetterHelp and she has been really great. She asks me questions to help guide me to what I'm thinking and feeling. I have always been worried about biases coming out or being told "what to do" in some areas of my life. Alicia is extremely respectful and has only been great so far.

Written by A.M. on Aug 18, 2019 after counseling with Alicia for 2 weeks on issues concerning depression, stress, anxiety, lgbt, family conflicts, eating disorders, sleeping disorders, and coping with life changes

Alicia is very supportive and helpful and doesn’t allow me to give up. She's always encouraging and pushing me.

Written by D.A. on Jul 09, 2018 after counseling with Alicia for 2 weeks on issues concerning depression, stress, anxiety, relationship, family, trauma and abuse, sleeping, and self esteem

It's wonderful to talk to friends and family but sometimes you need someone who is objective. Alicia is compassionate and kind her advice and suggestions have been very helpful. Like most life situations there is no magic wand that can fix your life, but I have learned to be more patient with my feelings. I definitely see an improvement in my mental state and highly recommend Alicia.

Written by K.E. on Apr 02, 2018 after counseling with Alicia for 2 weeks on issues concerning addictions, grief, and eating

Alicia has been attentive and patient. I have several things going on and she knows the priority of those things and is focused on it without ignoring the bigger picture. She has provided several tools and ways to address my issues. She has been caring and has encouraged me not to push myself too quickly, as I am experiencing health issues under the stress of facing the hard work of unpacking my issues. She has also encouraged my writing. In the beginning I wrote a great deal of information and she was interested and encouraged me to do more.