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Life is often full of unexpected twists and turns that can leave us wondering what just happened. My clinical career has primarily been spent helping people adjust to a new normal when life hasn't gone as expected. Whether that be the loss of a loved one, a traumatic event, a life-changing illness, or any other life altering event, I am available to assist with the bumps along the journey of life.
Over the past fifteen years, I have worked as a therapist helping individuals cope with grief and loss, chronic and terminal illnesses, traumatic events, abuse, crisis situations, depression, anxiety, parenting difficulties, relationship issues, adoption, educational challenges, substance abuse, and many other life experiences that require support to navigate. Sometimes we need someone to accompany us on the journey in order to adapt and deal with what arises in life. As a therapist, I strive to create a safe, non-judgmental, comfortable environment, which leads to opportunities to discuss life's challenges and how to face them.
My educational background includes a Master's of Social Work degree from the University of Utah (2005) and a Bachelor's Degree in Family and Human Development (2001) from Utah State University. Over the years, I have had many opportunities to supervise and mentor social work interns and new graduates.
My life experiences also include living in Central America and on an Indian Reservation. When I am not working, I enjoy spending time with my family, running, baking, hiking, practicing yoga, spending time outside, or enjoying a good book.
Professional experience
17yrs in practice
Additional areas of focus:Addictions, Relationship issues, Family conflicts, Trauma and abuse, Eating disorders, Sleeping disorders, Anger management, Self esteem, Career difficulties, Bipolar disorder, Compassion fatigue, ADHD, Adoption and Foster Care, Attachment Issues, Cancer, Caregiver Issues and Stress, Chronic Pain Illness and Disability, Expats, Family Problems, Guilt and Shame, Hospice and End of Life Counseling, Midlife Crisis, Obsessions, Compulsions, and OCD, Postpartum Depression, Post-traumatic Stress, Pregnancy and Childbirth
These quotes represent just a few of the many positive reviews that we have received for Anna Heaps. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
I know she understands my grief and is great at giving practical help and I appreciate her timely responses.
Written on Apr 17, 2023 after therapy with Anna for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, parenting issues, self esteem, career difficulties, coping with life changes, and adhd
Anna is great, she listens to me and really takes time to talk with me. I appreciate her so much!
Written on Apr 05, 2023 after therapy with Anna for 6 months on issues concerning depression, stress, anxiety, grief, self esteem, coping with life changes, and compassion fatigue
Anna gets 5 stars from me any day! She's thoughtful, attentive, responsive, and knowledgeable in her approach, and her communication style is super kind, warm, and accepting. She responds to messages throughout the day, and her responses make me feel heard and validated. She's also able to provide guidance and objective feedback when necessary, and it never feels like criticism or judgment. Anna's a fantastic listener, and I feel safe being myself around her. She's truly a gem!
Written on Mar 27, 2023 after therapy with Anna for 2 months on issues concerning stress, anxiety, career difficulties, and adhd
Anna has been so instrumental in helping me get to a better mental place over the past few months. She's always available to work through whatever I need during a session.
Written on Mar 20, 2023 after therapy with Anna for 2 months on issues concerning stress, anxiety, relationship issues, career difficulties, and coping with life changes
She is so great at being available and checking in with me often. She always provides great resources and creates a safe environment to open up
Written on Feb 21, 2023 after therapy with Anna for 1 month on issues concerning stress, anxiety, self esteem, and anger management
We have only had a couple of sessions andi have done most of the talking with everything that I have going on. Anna has given me some tops to try and help my situation that I look forward to reading and implementing.
Written on Feb 12, 2023 after therapy with Anna for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, self esteem, anger management, and career difficulties
Anna is a great listener and extremely helpful. Two thumbs up!
Written on Jan 12, 2023 after therapy with Anna for 1 month on issues concerning stress, anxiety, addictions, relationship issues, and adhd
Anna has been SO great for me! She is such a good listener, and very easy to talk to. She has a lot of experience that makes her very relatable. I'm so glad I was paired with her.
Written on Nov 23, 2022 after therapy with Anna for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, and self esteem
Anna is a very kind and thoughtful listener. She has great insight to work through things with. She is great at communicating throughout the week via chat as well.
Written on Jul 12, 2022 after therapy with Anna for 2 months on issues concerning relationship issues, family conflicts, intimacy-related issues, and coping with life changes
I genuinely appreciate the care and support of my counselor, Anna. She is incredibly friendly and supportive.
Written on Jun 05, 2022 after therapy with Anna for 1 year and 11 months on issues concerning stress, anxiety, self esteem, career difficulties, coaching, and adhd
Anna is available to me when I need her.
Written on Jun 03, 2022 after therapy with Anna for 2 months on issues concerning grief
This is my second time coming to see her. I think she’s fantastic and has been able to help me through some really challenging circumstances
Written on Apr 26, 2022 after therapy with Anna for 1 year and 11 months on issues concerning depression, stress, anxiety, relationship issues, sleeping disorders, self esteem, and bipolar disorder
I accidentally chose "strongly disagree" in my response to the question "My therapist responds to me a in a timely manner" when I meant to respond "strongly agree". She is very quick in her responses and is an amazing therapist who is very supportive.
Written on Apr 08, 2022 after therapy with Anna for 4 months on issues concerning stress, anxiety, trauma and abuse, parenting issues, self esteem, career difficulties, coaching, and adhd
She is very supportive. She does not try to judge my situation or tell me what to do. She sees my situation as I see it. She works to understand me first, then support my goals!
Written on Aug 09, 2021 after therapy with Anna for 1 year and 3 months on issues concerning relationship issues, grief, bipolar disorder, and coping with life changes
Anna is amazing! She is unbiased, kind, very responsive, and she really feels like a friend. She has helped me through relationship and family conflicts, work and school problems, body issues, life changes, past traumas, etc. I can truly say I feel like my mental health has improved since meeting with her.
Written on Jun 06, 2021 after therapy with Anna for 2 months on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, parenting issues, and self esteem
Anna has been great to listen to me talk through past trauma and just give advice on all areas of my life as little things come up. The messaging has been great to just keep her apprised of how things are going and how I’m adjusting to a new job and the calling is great to really talk through things.
Written on Dec 23, 2020 after therapy with Anna for 4 months
She’s helpful and comes prepared with worksheets
Written on Oct 28, 2020 after therapy with Anna for 5 months on issues concerning depression, relationship issues, family conflicts, trauma and abuse, parenting issues, and anger management
She really understands me. I really appreciate her helping. 10 stars Iv only been talking to her for about 2 weeks and I’m already getting to a better place in my life.
Written on Oct 26, 2020 after therapy with Anna for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, sleeping disorders, parenting issues, self esteem, career difficulties, coping with life changes, compassion fatigue, and adhd
She has been a great help. She is empathetic and a good listener.
Written on Oct 22, 2020 after therapy with Anna for 2 months on issues concerning stress, anxiety, lgbt, family conflicts, grief, sleeping disorders, self esteem, and coping with life changes
Anna is a very compassionate and caring therapist! She always listens to my concerns and helps me understand and ways to deal!! Love Anna for my therapist!
Written on Oct 17, 2020 after therapy with Anna for 4 months on issues concerning grief
Anna is very personable, experienced and has very good suggestions. She is timely and available. She has great insights and also provides you with helpful resources to assist you with self-discovery with improved accountability. She has been an asset for making progress toward my personal goals.
Written on Oct 02, 2020 after therapy with Anna for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, and self esteem
Anna has helped me to deal with the loss of my mother, my best friend. She also understands the trials of being a teacher during a pandemic.
Written on Aug 26, 2020 after therapy with Anna for 2 weeks on issues concerning grief
Anna has been amazing. She always listens to what I have to say, acknowledges it, then helps me find ways to make my situation better. She has been a wonderful experience for a first timer like me seeking out a counselor.
Written on Jul 24, 2020 after therapy with Anna for 2 weeks on issues concerning stress, anxiety, and self esteem
Anna has been very good at helping me feel comfortable and fight my anxieties and challenges I have been feeling. She is very good at keeping up with me and checking in with me and has amazing patience! She is truely great!
Written on Jul 19, 2020 after therapy with Anna for 2 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, sleeping disorders, self esteem, anger management, coping with life changes, compassion fatigue, and adhd
Anna is really incredible. She is very responsive, and she really takes the time to listen and offer support and guidance. She makes me feel listened to and cared about, and she's given me a lot of tools to help me manage the issues that I'm struggling with.
I feel incredibly fortunate that I was matched with Anna, and because of her I've recommended BetterHelp to several friends and family members who are interested in seeking therapy and counseling.
Written on Jul 10, 2020 after therapy with Anna for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, self esteem, and anger management
Anna was very open since we first started therapy. She listens and lets you talk things through, but gives insight and ideas to help. It’s different than doing traditional therapy in the sense it’s in your own home, but I would recommend Anna to anyone!
Written on May 31, 2020 after therapy with Anna for 2 weeks on issues concerning stress, anxiety, trauma and abuse, grief, and self esteem
She has been very helpful.
Written on May 26, 2020 after therapy with Anna for 2 weeks on issues concerning stress, anxiety, grief, coping with life changes, compassion fatigue, and adhd
Anna was the second person I was matched with as my first didn’t work out. From the start, she was a better match for me. She engages from the beginning and is very responsive!
Written on May 15, 2020 after therapy with Anna for 2 weeks on issues concerning stress, anxiety, relationship issues, and family conflicts
She is amazing and has helped me a lot! She gave me different exercises to work on when I am feeling anxious or just feeling any kind of way and they have really helped me immensely. I really recommend talking with Anna she is just the sweetest and really takes the time to listen to you and write you back.
Written on May 14, 2020 after therapy with Anna for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, sleeping disorders, self esteem, anger management, career difficulties, coping with life changes, coaching, and compassion fa
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