Is it covered by sun life insurance through my work

Hello Shelley,

Thank you for reaching out on this platform to seek guidance.  First of all, I do want to thank you for taking the first big step in seeking out for some assistance and support during this difficult time.  I am sorry to hear about the circumstances of the loss of your nephew, this has to be a difficult episode, especially when it is compounded by other complicated matters - hard to deal with and I am sure it is taking its toll on you.

Unfortunately, I am not able to answer your question directly if Better Help accepts your personal insurance coverage for therapy services because each case is unique when using Better Help but here is what you can do:

To contact Better Help Platform simply click on this link below to ask your specific question directly to them:

BetterHelp.com 

They will send you a confirmation email and respond back with your answer fairly quickly.  I hope that helps.

I would like to offer you some reassurance and perhaps some good tips on using this site to your best advantage so you receive an efficient service. 

From the onset of services with Better Help Services you can choose your therapist based on preference, for example, gender, age, race, member testimonials and information about the clinicians experience level - that in itself makes it a unique way to try to get the best match for you and what you need.  This is a major advantage and can determine a successful outcome for you.

Using this online platform is proving to be a most efficient way to get the help you need quickly and be matched with the most appropriate therapist given your specific needs.  You can get your first live session (video, phone chat or live messaging options) arranged very quickly according to yours and yor assigned therapist schedule. 

Even while you are waiting for your first live session to happen you can message back and forth with your assigned therapist so you speed the process up immensly for yourself.  This online platform allows you to receive help in the form of worksheets which are very informative and useful which are chosen as they relate to your specific needs. 

You will also have the opportunity to ask your assigned therapist about sending you worksheets ahead of and inbetween sessions for the duration of your contract.  Again, a very effective option if you are looking to have services for a brief period due to your financial needs.

From a therapists' and a clients' perspective the online therapy on such platforms as these is reported to be a very effective way to get to the work phase because most often the clients are relaxed because it is provided in your own setting and location - a huge barrier for many is actually getting time to get to an office appointment.  So, it is most financially cost effective in the longrun.

Better Help also offers you the opportunity to sign up for Groupinars - these are basically group sessions with other members giving you the opportunity to share experiences and ask questions, learn more about specific issues.  The Groupinars are run by experienced therapists and posted on the site.  These Groupinars are included in your membership.  Topics vary from from topic to topic, week to week so you can chose which you sign up for according to your availability, need and interest.

When you consider your choice of therapist have a good look at the profile of the therapists and I would strongly suggest you find a counsellor who is well versed and experienced in grief therapy priniciples and practices as well as someone who is experience in trauma therapy techniques.  The interventions of grief counselling combined with a trauma focus are effiecient and in my experience can for so many people been hugely effective with positve outcomes in a short period of time.

I hope I have been able to offer you an answer to your question as well as offer some helpful tips and advice on how to get the most 'bang for your buck' from this service.  I wish you well and I hope you receive a favorable answer regarding your question about your insurance coverage from Better Help!

Kind Regards, Gaynor (LCSW)

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