do you take tricare prime as an insurance company?

Thank you for your question. It would be best to contact customer service at counselors@betterhelp.com and see if they will allow your insurance provider to cover services on this platform. Many BetterHelp therapists are now accepting certain insurance carriers, and when you sign up for therapy on our platform, we’ll ask a few questions to check if you’re eligible for coverage. 

 Another option is to contact your insurance provider and ask for a therapist approved through your provider locally that practices tele-mental-health services.

Types Of Health Insurance

Understanding the differences in health insurance plans can help a person make an informed decision about what plan is appropriate and what options are available. The level of coverage and availability of services and mental health professionals depends on the type of plan chosen.

Common types of health insurance include:

• Private Health Insurance
• Medicaid
• Medicare
• CHIP
• TRICARE
• VA Health Care

If insurance is provided through a job or government programs, there may be fewer health plans that are available to choose. If insurance is not offered by an employer or you are not enrolled in a government program, additional insurance options are available through the Health Insurance Marketplace. Read more about these insurance options that may be available on our page about types of health insurance. 

Frequently Asked Questions (FAQs)

What insurance plans are accepted on BetterHelp?

Many BetterHelp therapists accept insurance from major carriers, including UnitedHealthcare, Cigna, and several state-specific Blue Cross Blue Shield plans such as Anthem, CareFirst, and Highmark. Coverage varies by state and provider availability. 

If you don’t see your insurance plan on the list, it could be added later. BetterHelp is still working with major insurance carriers across the United States to add to our list of eligible providers. Until then, our flexible subscription model continues to be an option to receive quality care from our extensive therapist network.

What costs should I expect when using insurance for therapy?

Depending on your plan, you may have copays, deductibles, coinsurance, and other out-of-pocket expenses. Your insurance provider can outline exactly what your costs may be.

If insurance doesn’t fully cover therapy costs, you might look at options such as:

• Using your health savings account (HSA) or flexible spending account (FSA)
• Working with providers who offer sliding scale fees or payment plans
• Exploring community mental health resources

How can I find out of my insurance covers therapy?

To find out if your insurance covers therapy, you can visit the Tricare website and use the ‘What’s Covered’ tool. There, you can search by keyword or look at common categories to see if something is covered. You can also call your regional contractor on the phone to ask what services may be covered. Finally, you can ask your therapist or their office to check on your insurance coverage before beginning treatment.