Therapist Helen Pool Photo

Helen Pool, BACP

Stress, Anxiety Relationship issues Family conflicts Parenting issues Self esteem
Video Phone Live Chat Messaging

About me

I am a professional counsellor, psychotherapist and reiki practitioner. I have a post graduate diploma from Leeds Beckett University and I a a member of the British Association of Counselling and Psychotherapy (BACP). As an integrative holistic therapist I use a range of approaches to support you including person centred, psychodynamic, cognitive behavioural and existential therapy alongside my intuition and empathic abilities which assist me in connecting with you as I believe we are all unique, therefore trying to use one method for all just does not work.

Throughout my 5 years of experience I have worked with a broad range of issues such as childhood trauma, gender dysmorphia to low self esteem, toxic unhealthy relationships and various levels of anxiety. I have supported many people from a range of different backgrounds and ages both within a workplace and school environment and in my private practice either online, via telephone or face 2 face.

I always describe to clients that finding the right counsellor is the same as finding the right hairdresser. You try a few and then you find one that really gets you and you work with them to understand your needs and slowly begin to trust them as you build your relationship. Once that happens you naturally begin to open up and then walk away feeling you have a new perspective on things, just like you feel good when you have had your hair styled. Although I can't fix hair, I can help you better understand your mind, thoughts and behaviours and in turn change how you feel about yourself and situations that may be causing you much suffering.

I'm here to be with you on your journey. I'm not here to tell you want to do but to help guide you in developing your own awareness of who you really are, to find inner peace, acceptance, forgiveness and trust your inner guide to direct you in ways that are empowering. We can then focus on what is important for us and become less burdened by what others think.

My style is very warm and interactive and I’m here to help and support. You are not alone.

I look forward to working with you.

Professional experience

5yrs in practice
Stress, Anxiety Relationship issues Family conflicts Parenting issues Self esteem

Additional areas of focus: Addictions, LGBT, Trauma and abuse, Grief, Intimacy-related issues, Sleeping disorders, Anger management, Career difficulties, Depression, Coping with life changes, Coaching, Compassion fatigue, Abandonment, Attachment Issues, Avoidant Personality, Codependency, Commitment Issues, Communication Problems, Control Issues, Dependent Personality, Dissociation, Divorce and Separation, Emptiness, Family Problems, Fatherhood Issues, Forgiveness, Guilt and Shame, Infidelity, Isolation / Loneliness, Jealousy, Life Purpose, Men's Issues, Midlife Crisis, Self-Love, Sex Addiction, Sexuality, Women's Issues, Workplace Issues, Young Adult Issues

Clinical approaches: Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Emotionally-Focused Therapy (EFT), Existential Therapy, Hypnotherapy, Mindfulness Therapy, Psychodynamic Therapy

Services offered

Live Chat

Credentials information

BACP Therapist - Registered Member MBACP #389680


These quotes represent just a few of the many positive reviews that we have received for Helen Pool. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.

I love working with Helen. Been with a lot of therapists before her and I feel she has a great understanding into the humans mind and soul and she gets me more than any other therapist I’ve ever worked with and I am glad that I ran into her. Do yourself a favor and work with her

Written on Sep 18, 2023 after therapy with Helen for 2 months on issues concerning stress, anxiety, relationship issues, intimacy-related issues, sleeping disorders, self esteem, and coping with life changes

I'm so happy to have found and worked with Helen for the past months, she was the perfect match for me! Helen is so caring, compassionate and kind and always understood my concerns and validated my feelings. She has been incredible in facilitating me to grow with the right amount of listening and input. I can wholeheartedly recommend Helen!! Thank you from the bottom of my heart - for everything xx

Written on Mar 28, 2023 after therapy with Helen for 3 months on issues concerning stress, anxiety, relationship issues, self esteem, and coping with life changes

Helen is great, she is very understanding and empathic whilst also offering her expertise and advice on the situation. My perspective and outlook has changed dramatically in the couple months since Helen has been my therapist, I view situations differently and have a much better understanding of my feelings and myself. I'm very grateful for her help and can't recommend her enough - thank you Helen.

Written on Dec 01, 2022 after therapy with Helen for 2 months on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, parenting issues, self esteem, and coping with life changes

A very good listener. And I feel that she has been where I am now and that is comforting and helpful

Written on Aug 12, 2022 after therapy with Helen for 2 weeks on issues concerning addictions, relationship issues, family conflicts, and parenting issues