Dr. Jacqueline Ashley


About Me

I am a Licensed Clinical Social Worker (LCSW) in California with over eight years of behavioral health experience. I have worked with clients on a variety of concerns including depression; stress and anxiety; relapse prevention; coping with grief and loss; motivation, self-esteem, and confidence; and coping with life changes. I have formerly worked in psychiatric and medical inpatient settings, integrated behavioral health in primary care, and in employee assistance.

I am a private practice telebehavioral health therapist and see a handful of clients here on BetterHelp. My volunteer work includes currently participating as an adviser on mental health public policy and related issues as a member of the 32nd District Mental Health Consortium for Congresswoman Grace Napolitano (D-CA-32) and I previously served as a mental health policy panel expert contributor for the National Association of Social Workers (NASW) . My education includes a Master of Social Work (MSW) with a concentration in Social Work and Business in a Global Society (2011) and a Doctor of Social Work (DSW) in Social Change and Innovation (2018) from the University of Southern California. I am also an award-winning social worker who has been honored by the NASW with a Recognition Award for Outstanding Social Work Advocacy.

As a therapist, I am supportive, compassionate, and nonjudgmental. Because therapy is an investment of your time and effort, my approach requires you to be a collaborator with me on your journey to improve your own health and well-being. We start where you are and when you are ready, whether your needs are for preventive, maintenance, or restorative reasons. My eclectic approach typically draws upon Humanistic Psychology, Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Motivational Interviewing, and Positive Psychology where I favor being client-centered, strengths-based, and solution-focused. As my client, you will be supported, but also challenged in order to facilitate deep insight and self-awareness into your thoughts, emotions, and behaviors. Therapy is not just about talking. It is also about learning positive strategies to help facilitate coping, enhance the ability to work through life’s struggles and challenges, and build resilience. Please be selective about the counselor/therapist you choose. I encourage you to learn more about my therapy practice (https://DrJacquelineAshley.pro) to help you decide if I might be the right therapist for you. I am easy to find online and on social media sites Instagram, Twitter, and LinkedIn. I also encourage you to compare me to and research other counselors online (https://www.psychologytoday.com/us) as well as on BetterHelp (https://www.betterhelp.com/counselors/) to make as much of an informed decision as possible. Empower yourself! For information about choosing a therapist, take a look at "Self-Empowerment: Choosing a Mental Health Professional in California," a publication from the California Board of Behavioral Sciences (https://www.bbs.ca.gov/pdf/publications/consumer_empwr_broch.pdf).

As a well-being advocate, I commend you for taking this step toward your own self-care and your willingness toward creating a more meaningful and better quality of life for yourself. I am here to support and empower you when you are ready.

AVAILABILITY: I have limited availability here on BetterHelp and only accept a handful of clients at any given time. Most of my therapy clients are seen in my separate online private practice. For the time being, my available session days are generally on weekday evenings and weekend times (Monday-Friday from 6:30 pm-8:30 pm, Saturday from 2:30 pm-5:30 pm and 6:30 pm-8:30 pm, and Sunday from 2:00 pm-6:00 pm). These times may change at any time. My online schedule will indicate my availability for each week. Session duration is typically 45-50 minutes, but can also be requested for only 30 minutes. The typical frequency of sessions tends to be bi-weekly. Other session frequency options, based on my availability, are weekly, tri-weekly, or monthly. However, for new clients, I recommend starting with weekly sessions for the first 4 weeks before moving to bi-weekly or less. Feel free to message me anytime. I generally check messages at least twice daily and will try to respond, as appropriate and necessary, as quickly as possible within a 48 hour timeframe.

CANCELLATION & NO-SHOW POLICY: It is important to understand that when a client books an appointment that time has been set aside and dedicated to the client by the therapist. Please provide at least 24 hours advance notice if you have to cancel an appointment. I understand that things sometimes happen where this is not always possible; therefore, if after three times a client cancels with less than the 24 hour advance notice (LATE CANCELLATION), I may choose to terminate services and the client may have to switch to another counselor/therapist. The same applies for no-shows. THREE NO-SHOWS and or THREE LATE CANCELLATIONS and services with me may be terminated. By the same token, if I need to cancel or reschedule with a client, it will be rare for me not to provide at least 24 hours advance notice.

ONLINE/SOCIAL MEDIA POLICY: I do have an online presence and participate on various social networks in my professional capacity. If you have an online presence, there is a possibility that we may encounter each other. If that occurs, please discuss it with me during our time in session. I believe that direct communications with clients online have the potential to compromise your confidentiality and the professional therapeutic relationship. Therefore, I do not directly communicate with, or contact, any of my clients through social media platforms like Twitter, Facebook, or LinkedIn. Because my online presence is professional, you may choose (but are not expected) to follow me. However, I will not follow you in return. If I receive any "friend"’ requests or requests to connect from any therapy clients, I will not accept. If I discover that I have accidentally established a direct online relationship with you, I will cancel that relationship. In addition, please do not try to directly contact me online or through social media. I will not respond. If you have anything from your social media life that you would like to share with me, then please bring it to our session where we can explore it together.

BE AWARE THAT BETTERHELP'S SERVICES ARE NOT INTENDED FOR CRISIS SITUATIONS AND URGENT NEEDS. In a crisis situation, you must call 911 or local emergency services, or visit the nearest emergency room. BetterHelp's crisis resources can be accessed at https://www.betterhelp.com/gethelpnow/ or you can access my resource list at https://drjacquelineashley.pro/resources.html


  • Stress, Anxiety
  • Self esteem
  • Depression
  • Coping with life changes
  • Coaching

I also have experience in Addictions, Trauma and abuse, Grief, Anger management, Career difficulties, Bipolar disorder, Compassion fatigue

Years of Experience: 8

Services Offered

  • Messaging

  • Live Chat

  • Phone

  • Video


LCSW #LCSW70676 (Expires: 2021-12-31)


Written by R.O. on Jan 14, 2020 after counseling with Jacqueline for 4 months on issues concerning depression, stress, anxiety, self esteem, career difficulties, and coping with life changes

Doctor Ashley is really great to work with. She has helped me a lot in the few short months we have been talking. She is always very attentive and understanding and provides me with tools that have been super helpful.

Written by D.A. on Jan 04, 2020 after counseling with Jacqueline for 2 months on issues concerning depression, stress, anxiety, and career difficulties

Dr. Ashley is an excellent therapist and extremely knowledgeable. She is patient and addresses issues the client brings up. She provides helpful tools to manager stress, anxiety, and expression of self. She is easy to talk to and open to differ modes of communication offered by BetterHelp.

Written by B.Y. on Dec 25, 2019 after counseling with Jacqueline for 2 months on issues concerning stress, anxiety, and self esteem

Dr. Ashley is very good for treating anxiety. She is a very good listener and her feedback are really good and motivating. I would highly recommend of her to anyone who are suffering or need help with anxiety.

Written by A.B. on Dec 24, 2019 after counseling with Jacqueline for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, sleeping disorders, self esteem, career difficulties, and coping with life changes

Dr. Ashley really helped me find better ways to cope with my anxiety, depression, and panic on an everyday basis. She really takes the time to educate all of her patients on the "whats" and "whys" are. I never learned those "whats" and "whys" for me until I started with Dr. Ashley, which really shifted how I would cope everyday in a much healthier way.

Written by G.I. on Nov 18, 2019 after counseling with Jacqueline for 3 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, self esteem, career difficulties, and coping with life changes

Dr. Ashley was very helpful and understanding. Being that it was my first time getting counseling, she took the time to explain how it works, to get to know about me, and made me feel comfortable. I would definitely recommend people to Dr. Ashley.

Written by K.A. on Nov 04, 2019 after counseling with Jacqueline for 2 months

Dr. Ashley's professional and caring approach helped me work though a difficult situation in my marriage and get some clarity about which direction to move forward in my life. She checked in with me often and listened patiently when I needed to do all the talking. I whole-heartedly recommend Dr. Ashley!

Written by E.M. on Nov 03, 2019 after counseling with Jacqueline for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, eating disorders, self esteem, and compassion fatigue

Dr. Ashley is very caring and accommodating to my needs. She always provides helpful and necessary resources and keeps track of my goals. I would recommend to friends.

Written by P.A. on Oct 31, 2019 after counseling with Jacqueline for 2 months on issues concerning stress, anxiety, addictions, sleeping disorders, self esteem, career difficulties, coping with life changes, coaching, and adhd

Dr. Ashley was a great listener throughout our sessions and truly felt like someone I could trust. She taught me a number of strategies that I could apply to my daily life and helped me work through some difficult decisions. She was flexible for my schedule and always quickly responsive. I would absolutely recommend her as a therapist!

Written by S.H. on Oct 26, 2019 after counseling with Jacqueline for 2 weeks on issues concerning depression, stress, anxiety, grief, and coping with life changes

Dr. Ashley is very easy comfortable to talk to. I really enjoyed my session and am looking forward to the next one.

Written by N.I. on Oct 22, 2019 after counseling with Jacqueline for 3 weeks on issues concerning depression, stress, anxiety, self esteem, and career difficulties

Dr. Ashley is an amazing therapist. Her extensive background and experience is not only impressive, but extremely helpful and insightful. Her ability to empathize, listen, and give advice are highly proficient. She is efficient with responses, direct but polite, and super honest. I am so thankful to have access to such a high quality Dr. through the BetterHelp site. If you are looking for a professional that can truly assist and guide you, I highly recommend Dr. Ashley.

Written by M.A. on Sep 25, 2019 after counseling with Jacqueline for 1 month on issues concerning self esteem, anger management, coping with life changes, coaching, and compassion fatigue

Dr. Ashley helped me out in a tough time in my life. She's patient and understanding, and I found her very easy to talk to and confide in. She also provided a lot of direct feedback and insight, which is my preferred method of communications. I'm very grateful to have been matched with her. She has provided me with tools that I will be using for the rest of my life.