Dr. Jacqueline Ashley


About Me

I am a Licensed Clinical Social Worker (LCSW) in California with over eight years of behavioral health experience. I have worked with clients on a variety of concerns including depression; stress and anxiety; relapse prevention; coping with grief and loss; motivation, self-esteem, and confidence; and coping with life changes. I have formerly worked in psychiatric and medical inpatient settings, integrated behavioral health in primary care, and in employee assistance.

I am a private practice telebehavioral health therapist and see a handful of clients here on BetterHelp. My volunteer work includes currently participating as an adviser on mental health public policy and related issues as a member of the 32nd District Mental Health Consortium for Congresswoman Grace Napolitano (D-CA-32) and I previously served as a mental health policy panel expert contributor for the National Association of Social Workers (NASW) . My education includes a Master of Social Work (MSW) with a concentration in Social Work and Business in a Global Society (2011) and a Doctor of Social Work (DSW) in Social Change and Innovation (2018) from the University of Southern California. I am also an award-winning social worker who has been honored by the NASW with a Recognition Award for Outstanding Social Work Advocacy.

As a therapist, I am supportive, compassionate, and nonjudgmental. Because therapy is an investment of your time and effort, my approach requires you to be a collaborator with me on your journey to improve your own health and well-being. We start where you are and when you are ready, whether your needs are for preventive, maintenance, or restorative reasons. My eclectic approach typically draws upon Humanistic Psychology, Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Motivational Interviewing, and Positive Psychology where I favor being client-centered, strengths-based, and solution-focused. As my client, you will be supported, but also challenged in order to facilitate deep insight and self-awareness into your thoughts, emotions, and behaviors. Therapy is not just about talking. It is also about learning positive strategies to help facilitate coping, enhance the ability to work through life’s struggles and challenges, and build resilience. Please be selective about the counselor/therapist you choose. I encourage you to learn more about my therapy practice (https://DrJacquelineAshley.pro) to help you decide if I might be the right therapist for you. I am easy to find online and on social media sites Instagram, Twitter, and LinkedIn. I also encourage you to compare me to and research other counselors online (https://www.psychologytoday.com/us) as well as on BetterHelp (https://www.betterhelp.com/counselors/) to make as much of an informed decision as possible. Empower yourself!

As a well-being advocate, I commend you for taking this step toward your own self-care and your willingness toward creating a more meaningful and better quality of life for yourself. I am here to support and empower you when you are ready.

Availability: I have limited availability here on BetterHelp and only accept a handful of clients at any given time. Most of my therapy clients are seen in my separate online private practice. For the time being, my available session days are generally on weekday evenings and weekend times (Monday-Friday from 6:30 pm-8:30 pm, Saturday from 2:30 pm-5:30 pm and 6:30 pm-8:30 pm, and Sunday from 2:00 pm-6:00 pm). These times may change at any time. My online schedule will indicate my availability for each week. The typical session with me tends to be bi-weekly in frequency for a duration of 45 minutes. Other session frequency options, based on my availability, are weekly, tri-weekly, or monthly. Feel free to message me anytime. I generally check messages at least twice daily and will try to respond, as appropriate and necessary, as quickly as possible within a 48 hour timeframe.

Cancellation & No-Show Policy: It is important to understand that when a client books an appointment that time has been set aside and dedicated to the client by the therapist. Please provide at least 24 hours advance notice if you have to cancel an appointment. I understand that things sometimes happen where this is not always possible; therefore, if after three times a client cancels with less than the 24 hour advance notice, I may choose to terminate services and the client may have to switch to another counselor/therapist. The same applies for no-shows. Three no-shows and services with me may be terminated. By the same token, if I need to cancel or reschedule with a client, it will be rare for me not to provide at least 24 hours advance notice.


  • Stress, Anxiety
  • Self esteem
  • Depression
  • Coping with life changes
  • Coaching

I also have experience in Addictions, Trauma and abuse, Grief, Anger management, Career difficulties, Bipolar disorder, Compassion fatigue

Years of Experience: 8

Services Offered

  • Messaging

  • Live Chat

  • Phone

  • Video


LCSW #LCSW70676 (Expires: 2019-12-31)


Written by P.A. on Oct 31, 2019 after counseling with Jacqueline for 2 months on issues concerning stress, anxiety, addictions, sleeping disorders, self esteem, career difficulties, coping with life changes, coaching, and adhd

Dr. Ashley was a great listener throughout our sessions and truly felt like someone I could trust. She taught me a number of strategies that I could apply to my daily life and helped me work through some difficult decisions. She was flexible for my schedule and always quickly responsive. I would absolutely recommend her as a therapist!

Written by S.H. on Oct 26, 2019 after counseling with Jacqueline for 2 weeks on issues concerning depression, stress, anxiety, grief, and coping with life changes

Dr. Ashley is very easy comfortable to talk to. I really enjoyed my session and am looking forward to the next one.

Written by N.I. on Oct 22, 2019 after counseling with Jacqueline for 3 weeks on issues concerning depression, stress, anxiety, self esteem, and career difficulties

Dr. Ashley is an amazing therapist. Her extensive background and experience is not only impressive, but extremely helpful and insightful. Her ability to empathize, listen, and give advice are highly proficient. She is efficient with responses, direct but polite, and super honest. I am so thankful to have access to such a high quality Dr. through the BetterHelp site. If you are looking for a professional that can truly assist and guide you, I highly recommend Dr. Ashley.

Written by M.A. on Sep 25, 2019 after counseling with Jacqueline for 1 month on issues concerning self esteem, anger management, coping with life changes, coaching, and compassion fatigue

Dr. Ashley helped me out in a tough time in my life. She's patient and understanding, and I found her very easy to talk to and confide in. She also provided a lot of direct feedback and insight, which is my preferred method of communications. I'm very grateful to have been matched with her. She has provided me with tools that I will be using for the rest of my life.