Jana Carroll-Thomas


About Me

I lived in Michigan for 44 years until my relocating a year ago to Ohio for lots of major life changes! Making such a dramatic change to my life has been so rewarding. What we can accomplish when we step outside of our comfort zone!

I received my Master of Social Work degree from Michigan State University in 2004, where I graduated with honors. I am currently a licensed social worker in Michigan and I also have my LISW certification in Ohio.

I worked in the field of child welfare for 19 years as a worker and then a supervisor so child abuse and the resulting trauma are among my specialties. I am currently a supervisor in an agency where we ensure that those living with HIV get access to all things needed to thrive.

I practiced individual counseling in Michigan for over five years. I have worked with people with a wide range of concerns including depression, relationship issues (including domestic violence), self-esteem, LBGTQ, anxiety/stress/panic attacks, OCD, ADD, and others.

I live my life, both personally and professionally, as I treat all people with dignity, sensitivity, compassion, and respect. I do not judge anyone, regardless of their life situation. My counseling style is warm and interactive, focusing on mindfulness. My approach involves cognitive theory (one's thinking directly effects one's decision-making); humanistic (growth and self-actualization); and holistic (visualization, meditation, guided imagery).

We will develop goals and a treatment plan together and our conversations will be tailored to what you need from me and what works best for you.

It takes courage to seek out ways to live a fulfilling and happier life and to take the first steps towards a change. I am proud of you for taking those first steps and I am here to support and empower you.

I look forward to working with you!


  • LGBT
  • Trauma and abuse
  • Self esteem
  • Depression

I also have experience in Stress, Anxiety, Relationship issues, Family conflicts, Intimacy-related issues, Sleeping disorders, Anger management, Career difficulties

Years of Experience: 5

Services Offered

  • Messaging

  • Live Chat

  • Phone

  • Video


LISW #I.1800932 (Expires: 2020-04-30)


Written by M.I. on Jan 20, 2019 after counseling with Jana for 2 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, and intimacy-related issues

Jana is simply the best! I am sure the other counselors are great too but I feel as if I received the best counselor that BetterHelp could offer.

Written by K.I. on Nov 14, 2018 after counseling with Jana for 2 months on issues concerning stress, anxiety, relationship issues, and trauma and abuse

Jana is a wonderful listener and provides the perspective I need to make things better in my life.

Written by A.R. on Oct 10, 2018 after counseling with Jana for 1 week on issues concerning stress, anxiety, family conflicts, trauma and abuse, self esteem, and career difficulties

Jana is very reassuring, caring, and understanding. She does a wonderful job of giving practical advice.

Written by K.A. on Aug 26, 2018 after counseling with Jana for 4 weeks on issues concerning depression, and stress, anxiety

Jana does an outstanding job. She is aware of my needs and concerns. She is very caring. She offers very helpful advice!

Written by I.M. on Aug 21, 2018 after counseling with Jana for 2 weeks on issues concerning depression, stress, anxiety, self esteem, and anger

She is a very caring counselor and helps me find great coping mechanisms for when I am stressed.

Written by A.N. on Aug 19, 2018 after counseling with Jana for 2 weeks on issues concerning depression, stress, anxiety, relationship, grief, and self esteem

Jana is amazing. She's helped me take some big steps in a short amount of time. She encourages me and is very empathetic towards my feelings.