Jana Carroll-Thomas


About Me

I lived in Michigan for 44 years until my relocating a year ago to Ohio for lots of major life changes! Making such a dramatic change to my life has been so rewarding. What we can accomplish when we step outside of our comfort zone!

I received my Master of Social Work degree from Michigan State University in 2004, where I graduated with honors. I am currently a licensed social worker in Michigan and I also have my LISW certification in Ohio.

I worked in the field of child welfare for 19 years as a worker and then a supervisor so child abuse and the resulting trauma are among my specialties. I am currently a supervisor in an agency where we ensure that those living with HIV get access to all things needed to thrive.

I practiced individual counseling in Michigan for over five years. I have worked with people with a wide range of concerns including depression, relationship issues (including domestic violence), self-esteem, LBGTQ, anxiety/stress/panic attacks, OCD, ADD, and others.

I live my life, both personally and professionally, as I treat all people with dignity, sensitivity, compassion, and respect. I do not judge anyone, regardless of their life situation. My counseling style is warm and interactive, focusing on mindfulness. My approach involves cognitive theory (one's thinking directly effects one's decision-making); humanistic (growth and self-actualization); and holistic (visualization, meditation, guided imagery).

We will develop goals and a treatment plan together and our conversations will be tailored to what you need from me and what works best for you.

It takes courage to seek out ways to live a fulfilling and happier life and to take the first steps towards a change. I am proud of you for taking those first steps and I am here to support and empower you.

I look forward to working with you!


  • LGBT
  • Trauma and abuse
  • Self esteem
  • Depression

I also have experience in Stress, Anxiety, Relationship issues, Family conflicts, Intimacy-related issues, Sleeping disorders, Anger management, Career difficulties

Years of Experience: 5

Services Offered

  • Messaging

  • Live Chat

  • Phone


LISW #I.1800932 (Expires: 2020-04-30)


Written by N.I. on Jun 13, 2019 after counseling with Jana for 1 month on issues concerning coping with life changes

Love her

Written by I.M. on Mar 12, 2019 after counseling with Jana for 7 months on issues concerning depression, stress, anxiety, self esteem, and anger management

She is one of the best counselors and therapists I have ever had.

Written by A.N. on Feb 25, 2019 after counseling with Jana for 6 months on issues concerning depression, stress, anxiety, relationship issues, grief, and self esteem

Jana is the best!

Written by M.I. on Jan 20, 2019 after counseling with Jana for 2 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, and intimacy-related issues

Jana is simply the best! I am sure the other counselors are great too but I feel as if I received the best counselor that BetterHelp could offer.

Written by K.I. on Nov 14, 2018 after counseling with Jana for 2 months on issues concerning stress, anxiety, relationship issues, and trauma and abuse

Jana is a wonderful listener and provides the perspective I need to make things better in my life.

Written by A.R. on Oct 10, 2018 after counseling with Jana for 1 week on issues concerning stress, anxiety, family conflicts, trauma and abuse, self esteem, and career difficulties

Jana is very reassuring, caring, and understanding. She does a wonderful job of giving practical advice.

Written by K.A. on Aug 26, 2018 after counseling with Jana for 4 weeks on issues concerning depression, and stress, anxiety

Jana does an outstanding job. She is aware of my needs and concerns. She is very caring. She offers very helpful advice!