Therapist Jill Ortolano Photo

Jill Ortolano, LMHC

Stress, Anxiety Relationship issues Intimacy-related issues Self esteem
Video Phone Live Chat Messaging

About me

Hi I'm Jill, a Mental Health Counselor licensed in Massachusetts with 16 years experience. For 6 years I met with clients and did initial evaluations in a bustling city clinic; I had the opportunity to work with different populations of people to address and treat a full range of mental health concerns like depression, anxiety, relationship issues, life transitions, sexual problems, social phobias, communication issues, and self-esteem. I also helped many people who experienced trauma and abuse either during childhood or more recently.

My counseling style is honest, engaging, friendly, and humorous- all of which will come across in my writing. I don't pass judgment and would prefer you feel comfortable talking to me, rather than stay isolated. I'm comfortable with -and often use- self-disclosure (we're all human and can learn from each other!), and I will make therapy action-oriented. I use cognitive-behavioral approaches BUT I will tailor our dialogue to meet your needs to make progress happen! I hear often from clients that therapists seem afraid to be honest, and come off generic. That will NOT happen here.

No one should have to suffer silently, or alone. I'm glad therapists and clients can connect online ~ We no longer have to wait for an appointment time to share our thoughts, reflect, or start working on feeling better. I look forward to working with you!

Professional experience

17yrs in practice

Additional areas of focus: LGBT, Family conflicts, Trauma and abuse, Eating disorders, Parenting issues, Career difficulties, Depression

Clinical approaches: Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Motivational Interviewing

License information

MA LMHC 8580


These quotes represent just a few of the many positive reviews that we have received for Jill Ortolano. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.

I feel really safe working with Jill. I know I can trust her and show her what’s behind my walls so we can sort things out together. I feel safe bringing things to her even when it feels hard to get the words out.

Written on Sep 11, 2022 after therapy with Jill for 3 years and 2 months on issues concerning stress, anxiety, relationship issues, intimacy-related issues, and self esteem

Jill Ortolano is down to earth but also keeps the environment professional. She’s the best!

Written on Sep 07, 2022 after therapy with Jill for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, parenting issues, self esteem, anger management, bipolar disorder, and compassion fatigue

I really appreciate Jill style. I feel like I’m talking to a friend who cares but can also be very impartial. I always come away from our sessions having learned something about myself and or a skill to apply in my life.

Written on Jul 12, 2022 after therapy with Jill for 5 years and 11 months on issues concerning stress, anxiety, and relationship issues

Jill is fantastic. I love how she bridges her own personal experience with one’s own struggles and makes me feel normal and understood. I really appreciate how she’s non-judgemental and even when I may struggle to open up, she finds a way to remind me not to be afraid.

Written on Jun 04, 2022 after therapy with Jill for 4 years and 4 months on issues concerning relationship issues, family conflicts, trauma and abuse, intimacy-related issues, self esteem, and career difficulties

great listener, can relate and normalize my issues well!

Written on Apr 14, 2021 after therapy with Jill for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, and self esteem

Jill has been fantastic through and through. She takes the time to understand me, aware of our cultural differences and some language barriers.

Written on Oct 16, 2020 after therapy with Jill for 2 years and 1 month on issues concerning depression, stress, anxiety, and self esteem