Joelle Muganga

LICSW, LCSW

About me

As a young adult during graduate school at Boston College in 2008 I began my social work/counseling career in a men's medium security prison in Massachusetts. There, I provided individual and group therapy to particularly vulnerable incarcerated individuals, who were dealing with mental health challenges on top of their incarceration. After several years working in correctional mental health I transitioned into an outpatient counseling role in an outpatient detox center and provided support to adults in the community who were managing addiction on an outpatient basis.

Eventually, I opened my own outpatient psychotherapy practice in Norwood MA, where I built and managed a caseload of individuals ranging from teens to older adults, who were dealing with a variety of mental health concerns, stressors, or transitions. Here, I managed both the business and clinical aspects of counseling. I provided treatment to individuals managing depression, anxiety, mood instability, stress, relationship issues, low self esteem, poor confidence, parenting challenges, grief and loss, topics unique LGBTQIA individuals and life transitions including transitioning into adulthood, graduating from college, aging, and retirement. Additionally, I provided couple's counseling to partners preparing for marriage, managing parenting styles, or affected by infidelity.

While maintaining the private practice, I began working for the Alzheimer's Association MA/NH chapter as a memory specialist. In this role I provided telephonic consultations to individuals and families caring for loved ones with memory impairment or dementia. During a consultation, a caregiver/care-partner and I would review future planning, difficult behaviors, disease education and caregiver burnout. Sometimes, the individuals and families found my ability to listen to be the most valuable part of the service provided.

A relocation out of MA led me to begin providing support to individuals on a virtual basis. I find value in emotional support, validation, and a listening ear being easily accessible via a platform that so many of us use so frequently every day. With eleven years of clinical experience I am confident in my ability to provide support to individuals facing a variety of challenges. Additionally, I am comfortable making appropriate recommendations if I do not believe I am a good fit for a particular individual or situation or that one's needs may be better met in a different therapeutic setting.

My approach to connecting with individuals on a virtual basis are similar to the approaches I have used in the past with face to face sessions with individuals and families. The challenges we face in life, ranging from daily stress to traumatizing events, can be difficult to deal with. Family support and friends can be immensely helpful, but at times we need an unbiased listener to help us see things clearer. Please allow me to be that listener to help you with whatever it is you are going through.

I am a solution focused therapist and can help clients develop creative solutions to their problems. I view the therapeutic relationship as a partnership that requires hard work and honesty from both parties.


Specialties

  • Stress, Anxiety
  • Relationship issues
  • Grief
  • Depression
  • Coping with life changes
Also experienced in:
Addictions , LGBT , Family conflicts , Intimacy-related issues , Sleeping disorders , Parenting issues , Anger management , Self esteem , Bipolar disorder , Compassion fatigue , Aging and Geriatric Issues , Read more...

Clinical approaches:
Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Emotionally-Focused Therapy (EFT), Gottman Method, Mindfulness Therapy, Solution-Focused Therapy

Years of Experience: 11

Services offered


  • Messaging

  • Live Chat

  • Phone

  • Video

Licensing

MA LICSW 116072

GA LCSW CSW007661


Reviews

These quotes represent just a few of the many positive reviews that we have received for Joelle Muganga. We don’t pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.

Written on Jan 04, 2023 after therapy with Joelle for 2 years and 11 months on issues concerning stress, anxiety, and self esteem

Joelle is wonderful. I started with her almost exactly 3 years ago and my approach to life feels pretty radically different now, thanks to her help. She is able to draw connections between situations that I am unable to see, and she has challenged my thought patterns in the best possible ways. I am so grateful to her!

Written on Dec 06, 2022 after therapy with Joelle for 3 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, sleeping disorders, self esteem, anger management, career difficulties, and coping with life changes

She’s amazing

Written on Apr 19, 2022 after therapy with Joelle for 2 years and 3 months on issues concerning depression, stress, anxiety, and sleeping disorders

Joelle is a good therapist.

Written on Aug 29, 2021 after therapy with Joelle for 2 weeks on issues concerning depression, addictions, lgbt, relationship issues, family conflicts, intimacy-related issues, sleeping disorders, parenting issues, and self esteem

Joelle has been great after only 2 sessions. I look forward to meeting with her each week. She is a great listener but always provides me with concrete strategies and notes on our sessions.

Written on Jul 27, 2021 after therapy with Joelle for 1 year and 6 months on issues concerning relationship issues

Joelle is extremely professional and helpful. I find that at different times you need support in different ways, and she has thoroughly fulfilled this for me using adaptive strategies and always staying in closed communication.

Written on Jul 23, 2021 after therapy with Joelle for 1 year and 1 month on issues concerning depression, stress, anxiety, lgbt, relationship issues, family conflicts, grief, intimacy-related issues, sleeping disorders, self esteem, anger management, career difficulties, coping with life changes, and compassion fatigue

Joelle is very thoughtful and listens to your concerns. She provides good insight and different perspectives when needed. She really caters to what you'd like to talk about or work on during sessions. She is also very timely and thorough in her text messages. I have been working with her for about a year and every time I have a session with her I always leave knowing that I've been heard. Thank you Joelle!

Written on Jun 14, 2021 after therapy with Joelle for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, eating disorders, sleeping disorders, self esteem, and career difficulties

Great listener , easy to talk to and has constantly provided me with great reading material in relation to my specific needs

Written on Jun 10, 2021 after therapy with Joelle for 2 weeks on issues concerning family conflicts, and self esteem

Joelle has been helpful and making me think slightly different. I believe that she will be very helpful in what I am trying to acheive to become a better person, to myself and those around me.

Written on Apr 27, 2021 after therapy with Joelle for 1 year and 7 months on issues concerning depression, stress, anxiety, parenting issues, and self esteem

Joelle continues to be an amazing resource for me. I've been working with her for so long now, it's comforting to know that there's someone who knows and understands me so well who is available to hear me out when I need it!

Written on Jun 21, 2020 after therapy with Joelle for 9 months on issues concerning depression, stress, anxiety, family conflicts, grief, sleeping disorders, self esteem, and adhd

I love her as my counselor. She is the first effective counselor I’ve ever experienced. She takes the time to listen to all my concerns and gives me tools/advice to deal with and face things to come. She’s very easy to talk to and she’s very consistent and timely.

Written on Apr 14, 2020 after therapy with Joelle for 2 months on issues concerning depression, stress, anxiety, lgbt, relationship issues, grief, intimacy-related issues, sleeping disorders, self esteem, career difficulties, bipolar disorder, coping with life changes, coaching, and adhd

Phenomenal. I owe my rapidly improving mental health to Joelle and our work. Thank you.

Written on Mar 23, 2020 after therapy with Joelle for 2 months on issues concerning depression, stress, anxiety, intimacy-related issues, self esteem, coping with life changes, compassion fatigue, and adhd

I can’t say enough good things about Joelle. She makes conversation so easy and is so empathetic. I wasn’t sure how natural it would feel using video therapy and messaging but I have been so surprised. She is easily reached and responds in a timely fashion. I feel like she really cares about me and has gotten to know me. I look forward to our sessions!

Written on Mar 09, 2020 after therapy with Joelle for 2 months on issues concerning depression, stress, anxiety, addictions, relationship issues, sleeping disorders, self esteem, and adhd

Joelle is a great listener and problem solver. She is very goal oriented and always seems to know the perfect items to supplement your sessions. She holds herself accountable to remember all the nuances of your last sessions to keep your current session on track. Would highly recommend her to anyone suffering from depression or substance abuse.

Written on Feb 04, 2020 after therapy with Joelle for 3 weeks on issues concerning coaching

Joelle was a great counselor and helped me greatly.

Written on Jan 01, 2020 after therapy with Joelle for 2 weeks on issues concerning depression, relationship issues, sleeping disorders, and anger management

Very polite and nice and understanding. Helps me a lot with the problems I’ve been having lately.

Written on Oct 02, 2019 after therapy with Joelle for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, sleeping disorders, self esteem, and compassion fatigue

First therapist in a while to let me sorta just talk and manage to intuitively pick up on some things I miss. Awesome so far and very encouraging.

Written on Sep 27, 2019 after therapy with Joelle for 2 weeks on issues concerning depression, stress, anxiety, and self esteem

Joelle is awesome. Not only does she listen to me and helps me dig deep, but she actually has ideas to implement to solve my problems. She’s great!

Written on Jul 17, 2019 after therapy with Joelle for 3 weeks on issues concerning stress, anxiety

Joelle is great!!

Written on Jun 03, 2019 after therapy with Joelle for 3 weeks on issues concerning stress, anxiety, lgbt, and relationship issues

Joelle uses her knowledge in a thoughtful way to help me better understand myself. She gives me space and support without any pressure.

Written on May 29, 2019 after therapy with Joelle for 3 weeks on issues concerning stress, anxiety, relationship issues, grief, intimacy-related issues, coping with life changes, and coaching

Joelle has been wonderful - a very helpful, thoughtful and intelligent therapist. I'm so happy that I met her, and I would recommend her highly. Thank you Joelle!

Work with me!