Joelle Muganga

(MSW, LICSW)

About Me

As a young adult during graduate school at Boston College in 2008 I began my social work/counseling career in a men's medium security prison in Massachusetts. There, I provided individual and group therapy to particularly vulnerable inmates/detainees, who were dealing with mental health challenges on top of their incarceration. After several years working in correctional mental health I transitioned into an outpatient counseling role in an outpatient detox center and provided support to adults in the community who were managing addiction on an outpatient basis.

Eventually, I opened my own outpatient psychotherapy practice in Norwood MA, where I built and managed a caseload of individuals ranging from teens to older adults, who were dealing with a variety of mental health concerns, stressors, or transitions. Here, I managed both the business and clinical aspects of counseling. I provided treatment to individuals managing depression, anxiety, mood instability, stress, relationship issues, low self esteem, poor confidence, parenting challenges, grief and loss, topics unique LGBTQIA individuals and life transitions including transitioning into adulthood, graduating from college, aging, and retirement. Additionally, I provided couple's counseling to partners preparing for marriage, managing parenting styles, or affected by infidelity.

While maintaining the private practice, I began working for the Alzheimer's Association MA/NH chapter as a memory specialist. In this role I provided telephonic consultations to individuals and families caring for loved ones with memory impairment or dementia. During a consultation, a caregiver/care-partner and I would review future planning, difficult behaviors, disease education and caregiver burnout. Sometimes, the individuals and families found my ability to listen to be the most valuable part of the service provided.

A relocation out of MA led me to begin providing support to individuals on a virtual basis. I find value in emotional support, validation, and a listening ear being easily accessible via a platform that so many of us use so frequently every day. With eleven years of clinical experience I am confident in my ability to provide support to individuals facing a variety of challenges. Additionally, I am comfortable making appropriate recommendations if I do not believe I am a good fit for a particular individual or situation or that one's needs may be better met in a different therapeutic setting.

My approach to connecting with individuals on a virtual basis will be similar to the approaches I have used in the past with face to face sessions with individuals and families. The challenges we face in life, ranging from daily stress to traumatizing events, can be difficult to deal with. Family support and friends can be immensely helpful, but at times we need an unbiased listener to help us see things clearer. Please allow me to be that unbiased listener to help you with whatever it is you are going through.
I am a solution focused therapist and can help clients develop creative solutions to their problems. I view the therapeutic relationship as a partnership that requires hard work and honesty from both parties.

Please allow me to help you cope with or reduce symptoms of depression, anxiety, mental illness, pregnancy, a new baby, divorce, substance abuse, low self-esteem, and other obstacles you may face. "Nobody can go back and start a new beginning, but anyone can start today and make a new ending." -Maria Robinson


Specialties

  • Stress, Anxiety
  • Relationship issues
  • Grief
  • Depression
  • Coping with life changes
Also experienced in:
Addictions , LGBT , Family conflicts , Intimacy-related issues , Sleeping disorders , Parenting issues , Anger management , Self esteem , Bipolar disorder , Compassion fatigue , Aging and Geriatric Issues , Read more...

Clinical approaches:
Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Emotionally-Focused Therapy (EFT), Gottman Method, Mindfulness Therapy, Solution-Focused Therapy

Years of Experience: 11

Services Offered


  • Messaging

  • Live Chat

  • Phone

  • Video

Licensing

LICSW #116072 (Expires: 2022-12-26)


Reviews

Written by J.O. on Jun 14, 2021 after counseling with Joelle for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, eating disorders, sleeping disorders, self esteem, and career difficulties

Great listener , easy to talk to and has constantly provided me with great reading material in relation to my specific needs

Written by S.A. on Jun 10, 2021 after counseling with Joelle for 2 weeks on issues concerning family conflicts, and self esteem

Joelle has been helpful and making me think slightly different. I believe that she will be very helpful in what I am trying to acheive to become a better person, to myself and those around me.

Written by M.A. on Apr 27, 2021 after counseling with Joelle for 1 year and 7 months on issues concerning depression, stress, anxiety, parenting issues, and self esteem

Joelle continues to be an amazing resource for me. I've been working with her for so long now, it's comforting to know that there's someone who knows and understands me so well who is available to hear me out when I need it!

Written by B.E. on Jan 15, 2021 after counseling with Joelle for 11 months on issues concerning stress, anxiety, and self esteem

I have recommended BetterHelp and Joelle to so many people since I started this process. I really feel like (even in short sessions) Joelle is able to hear the things I am struggling with, pull out the root issue, and offer a realistic "baby step" type action that I can try to resolve it. No lie, BetterHelp and Joelle were the best parts of 2020 for me!

Written by F.A. on Nov 18, 2020 after counseling with Joelle for 4 months on issues concerning depression, stress, anxiety, lgbt, relationship issues, family conflicts, grief, intimacy-related issues, sleeping disorders, self esteem, anger management, career difficulties, coping with life changes, and compassion fatigue

Joelle is great. She is a great listener. She is also very responsive via text messages in between sessions. Provides great support and feedback and wants to see you grow! She is very empathetic and works off of your strengths. I would definitely recommend her...and especially as a person of color myself I really wanted a counselor who is also a person of color who'd better understand my problems. Highly recommend!

Written by L.Y. on Jun 21, 2020 after counseling with Joelle for 9 months on issues concerning depression, stress, anxiety, family conflicts, grief, sleeping disorders, self esteem, and adhd

I love her as my counselor. She is the first effective counselor I’ve ever experienced. She takes the time to listen to all my concerns and gives me tools/advice to deal with and face things to come. She’s very easy to talk to and she’s very consistent and timely.

Written by A.J. on Apr 14, 2020 after counseling with Joelle for 2 months on issues concerning depression, stress, anxiety, lgbt, relationship issues, grief, intimacy-related issues, sleeping disorders, self esteem, career difficulties, bipolar disorder, coping with life changes, coaching, and adhd

Phenomenal. I owe my rapidly improving mental health to Joelle and our work. Thank you.

Written by H.A. on Mar 23, 2020 after counseling with Joelle for 2 months on issues concerning depression, stress, anxiety, intimacy-related issues, self esteem, coping with life changes, compassion fatigue, and adhd

I can’t say enough good things about Joelle. She makes conversation so easy and is so empathetic. I wasn’t sure how natural it would feel using video therapy and messaging but I have been so surprised. She is easily reached and responds in a timely fashion. I feel like she really cares about me and has gotten to know me. I look forward to our sessions!

Written by C.A. on Mar 09, 2020 after counseling with Joelle for 2 months on issues concerning depression, stress, anxiety, addictions, relationship issues, sleeping disorders, self esteem, and adhd

Joelle is a great listener and problem solver. She is very goal oriented and always seems to know the perfect items to supplement your sessions. She holds herself accountable to remember all the nuances of your last sessions to keep your current session on track. Would highly recommend her to anyone suffering from depression or substance abuse.

Written by M.E. on Feb 04, 2020 after counseling with Joelle for 3 weeks on issues concerning coaching

Joelle was a great counselor and helped me greatly.

Written by K.Y. on Jan 01, 2020 after counseling with Joelle for 2 weeks on issues concerning depression, relationship issues, sleeping disorders, and anger management

Very polite and nice and understanding. Helps me a lot with the problems I’ve been having lately.

Written by D.I. on Oct 02, 2019 after counseling with Joelle for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, sleeping disorders, self esteem, and compassion fatigue

First therapist in a while to let me sorta just talk and manage to intuitively pick up on some things I miss. Awesome so far and very encouraging.

Written by M.A. on Sep 27, 2019 after counseling with Joelle for 2 weeks on issues concerning depression, stress, anxiety, and self esteem

Joelle is awesome. Not only does she listen to me and helps me dig deep, but she actually has ideas to implement to solve my problems. She’s great!

Written by D.E. on Jul 17, 2019 after counseling with Joelle for 3 weeks on issues concerning stress, anxiety

Joelle is great!!

Written by H.A. on Jun 03, 2019 after counseling with Joelle for 3 weeks on issues concerning stress, anxiety, lgbt, and relationship issues

Joelle uses her knowledge in a thoughtful way to help me better understand myself. She gives me space and support without any pressure.

Written by J.O. on May 29, 2019 after counseling with Joelle for 3 weeks on issues concerning stress, anxiety, relationship issues, grief, intimacy-related issues, coping with life changes, and coaching

Joelle has been wonderful - a very helpful, thoughtful and intelligent therapist. I'm so happy that I met her, and I would recommend her highly. Thank you Joelle!