Norma Ortiz de Zarate


About Me

I am a Licensed Professional Counselor in Washington DC with 5+ years of experience working with addictions, mood disorders, anxiety disorders, trauma, relationship challenges and LGBTQ+ issues. I attended George Washington University and received my Masters in Clinical Mental Health Counseling in 2016. I have spent most of my time in Washington DC working in outpatient substance abuse treatment facilities with individuals who are experiencing chronic mental health issues but have now transitioned fully into the e-counseling world.

I enjoy taking a solutions-focused, strengths-based approach to counseling by utilizing empowerment and positive reinforcement to support you on your journey as you gradually increase self-awareness and experience personal growth. I believe there's a lot that happens to individuals throughout childhood and into adulthood that impact and shape our beliefs, thoughts, feelings and everyday reactions. Without the help of an outside non-judgmental source, unpacking all of those happenings can seem daunting.

As a therapist, my main focus in sessions is to provide consistent support while holding a safe, welcoming space for you to be able to freely explore and process your thoughts and behavioral patterns that you wish to learn more about. I want to be there for you as you question those long-standing negative self-beliefs you have about yourself and the world. I want to be by your side as you challenge those false narratives that have been born out of the consistent mental health distress you've experienced to create a new, positive belief system that you can finally feel true fulfillment in.

I think it’s extremely important that people feel heard and understood when going through mental health struggles and being able to provide that in an unbiased manner is paramount to me in the therapeutic relationship. I understand how the journey towards self-actualization can sometimes be grueling but you don't have to continue going at this alone.


  • Stress, Anxiety
  • Addictions
  • LGBT
  • Self esteem
  • Depression

I also have experience in Relationship issues, Trauma and abuse, Intimacy-related issues, Anger management, Bipolar disorder, Coping with life changes

Years of Experience: 5

Services Offered

  • Messaging

  • Live Chat

  • Phone

  • Video


LPC #PRC15238 (Expires: 2020-12-01)


Written by A.L. on Jan 14, 2020 after counseling with Norma for 2 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, self esteem, and adhd

Norma is very responsive and makes it clear that she is here to be helpful to you.

Written by L.E. on Jan 12, 2020 after counseling with Norma for 1 month on issues concerning self esteem, career difficulties, and adhd

I got to work with Norma for a brief period. However during that time she was very clear in making sure I led the discussion where I wanted, and still asked me some great questions to help me. She is a calming and giving presence to talk to. I'd recommend folks talk with her.

Written by A.N. on Dec 10, 2019 after counseling with Norma for 1 month on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, self esteem, and anger management

Great Counselor!