Online Therapy Services
With Licensed Therapists

BetterHelp is the global leader in providing online therapy and virtual mental health services to people who deserve support from a licensed therapist.

Accessible and Affordable
Over 25,000 licensed mental health therapists

Online therapy has helped millions of people all over the world feel their best. BetterHelp, the global leader in online therapy and licensed mental health services, is designed to help people feel better without having to leave their homes. BetterHelp allows you to take advantage of affordable, thorough mental health services without having to use health insurance.

Our platform matches people with licensed therapists who have completed rigorous training. The convenient and effective online therapy that BetterHelp provides can help with common mental health concerns, such as depression and anxiety, as well as everyday life challenges. If you are considering online therapy, you can easily start your journey today by filling out a quick questionnaire and getting matched with a therapist who is right for you—and who can change your circumstances in a positive way. Don't let a commute, high costs, or a lack of mental health professionals in your area prevent you from getting the support you need. Choose online therapy.


Online Therapy Services With A BetterHelp Therapist

A licensed BetterHelp therapist can address anything from depression, anxiety, and anger to parenting challenges, relationship issues, and concerns related to trauma. Online therapy is designed to make it as easy as possible to get the help and support you need without ever leaving the house.

The 25,000+ licensed mental health professionals currently available for online appointments on the BetterHelp platform are experienced practitioners with varying areas of expertise. Our online therapists come from a wide array of backgrounds, practices, beliefs, and cultures. Some providers can help with very specific and/or difficult challenges. If you prefer a therapist who has experience with a certain area of concern, BetterHelp can match you with the right mental health professional.

Some mental health care approaches and specialties that our therapists focus on include marriage and family therapy, couples counseling, addiction counseling, career counseling, gender-affirming therapy, psychodynamic therapy, and existential therapy.

BetterHelp counseling is considered one of the best online therapy sites, partly because it offers affordable therapy as an alternative to in-office therapy. In-person therapy often costs $75 to $200 per session, compared to $60 to $90 per week—charged every four weeks—which is what BetterHelp memberships cost. BetterHelp allows therapists to communicate with their patients remotely, through messaging, phone calls, video calls, or live chat; all of which can be easily done on a variety of devices. By choosing what method works best for you, you can get the help you need, when and how you need it.

Types of Therapy at BetterHelp


"Group psychotherapy can be an engaging and rewarding experience for those who choose to participate in it, but are there any potential drawbacks to it? This article will discuss the pros and cons of group psychotherapy..."

Cognitive Behavioral Therapy (CBT)

"Even though they were all dealing with different issues and they were seeing different therapists, they were all receiving the same type of treatment: cognitive behavioral therapy (CBT)..."

Benefits Of Online Therapy With A BetterHelp Therapist in 2023 -
What Should You Know?

Accessible And Affordable

One of the biggest differences between online therapy and traditional in-person therapy is that you can communicate with your therapist almost anytime, from anywhere that has a stable internet connection. You’ll have weekly, biweekly, or monthly sessions (whichever works best for you). In addition, you can message your therapist anytime through the secure, encrypted mobile app. You’ll receive a notification once they have responded.

Online therapy costs less ($60 to $90 per week) because therapists are able to work remotely and thus don't have certain expenses, such as rent for an in-person office space. Often, high overhead is why in-person therapy ranges from $75 to $200 per session, which can be too expensive for many people.

Working through an online platform can help keep therapists’ costs lower and allow them to reach a more diverse audience in an effective manner.

As mentioned above, the cost of counseling on BetterHelp ranges from $60 to $90 per week, billed every 4 weeks, which can be less expensive than in-person services. Plus, unlike many other areas of healthcare, you can cancel your membership at any time, for any reason. Additionally, financial aid is offered to those who qualify.

No Location Or Insurance Issues

While many cities and big metropolitan areas (Los Angeles, New York, Houston, etc.) generally have a large number of therapists available, these locations only make up a portion of the country. Rural and suburban areas generally have fewer therapists, meaning appointments can fill up quickly and there might not be many therapists to choose from. BetterHelp seeks to fill that gap by offering therapy anywhere there is an internet connection.

Online therapy sessions are convenient for people who are not in a geographical location with easy access to a therapist. It is also an effective solution for people who don't have the reliable transportation often needed for in-person therapy appointments.

With BetterHelp, you can schedule a therapy appointment simply by logging onto your phone, tablet, or computer, without paying the often-excessive fees often associated with this kind of support or utilizing health insurance.


Some people have trouble speaking to a new therapist face to face in a private office or practice. Online therapy allows those who aren’t comfortable interacting with a therapist in person to have an alternative form of communication that could help them open up.

Whether through messaging, live chat sessions, video calls, or other forms of communication, building a relationship with your therapist remotely can be effective and comfortable. In fact, many people prefer a therapist who works with them via an online platform like BetterHelp.


Privacy is an important concern for many when it comes to mental health care. With online therapy, there is no risk of bumping into someone you know, having someone see you pull up to the therapist's office, or discussing your treatment with anyone but your therapist. This is another benefit of not having to leave the house for psychotherapy sessions.

Additionally, your BetterHelp therapy room and private information you share with your therapist is encrypted with bank-level encryption. You also have the option not to use your real name and use an email address that does not directly identify you when you set up your account with us. If you'd like to learn more about BetterHelp's privacy policy, you can read our entire disclosure here.


People with disabilities or transportation concerns may find the traveling required to visit a therapist's office every week to be a barrier to treatment. Working with a therapist online completely removes the need for typical in-office therapy sessions. An increasing number of people appreciate the features often associated with technology-based therapy, such as messaging, live chat, phone calls, and videoconferencing.

These modalities allow everyone to find available therapists to work with through their preferred communication method, all without any need to leave the home. BetterHelp’s online therapy platform has helped more than 3 million people around the world address their mental health concerns.

Easy And Flexible Scheduling

It can be difficult for traditional therapy to fit into your schedule if you have a busy lifestyle that makes it hard to find a free hour. Working with a therapist online means you can message them any time you need, and they will respond as soon as they’re able (usually within 24 hours), offering you counseling and support outside of sessions. You’ll receive a notification when your therapist responds, and you can also see their session availability on a calendar in advance.

If your matched therapist doesn't feel like a perfect fit for some reason, keep in mind that it is easy to switch therapists. All of this contributes to you being able to build a useful and healthy relationship with your therapist. Start building that therapeutic relationship today by choosing online therapy to help you improve your mental health and make positive changes in your life!

Online Therapy Communication Types - How Does Communication Happen?

Messaging Therapy

Sending a message to your therapist allows you to take your time and write more, which in turn allows the therapist to formulate a more detailed response. It’s also helpful if you want to note something you’d like to discuss in your next live session.

Live Chat Therapy

Live chat is similar to messaging, except you will receive live responses throughout the duration of your session. This can be a great option if you need to take your psychotherapy session someplace that isn’t private, such as a cafe, or if you aren’t yet comfortable speaking through a phone or video call.

Voice Call Therapy

Using your mobile phone or the BetterHelp app, you can speak to your therapist through voice calls, similar to talking on a phone. This allows for tone and emotions to come through, although you will not see each other’s faces.

Video Therapy

Video therapy is ideal if you want an experience that is comparable to seeing a therapist in person. You will be able to see each other’s body language and hear each other’s tone of voice. We recommend this type of session as it often provides the most impactful therapeutic alliance and can produce the best results.

Is Online Therapy Right For You?

Affordable Cost

For many people interested in psychotherapy in the United States, finding an affordable option can be a challenge, especially with in-person sessions ranging from $75 to $200 per session. This is a primary reason why working with a licensed therapist at BetterHelp has become increasingly popular, costing only $60 to $90 per week (billed every four weeks). Even if you work with a traditional health insurance company, it can be a struggle to find a therapist who accepts your particular insurance, which can mean paying high out-of-pocket costs. Learn more about how much therapy usually costs through our platform when compared to others.


There are a variety of ways internet-based therapy can work, including unlimited messaging, phone calls, live chat, or videoconferencing. This means visiting a therapist's office in person isn't required for BetterHelp sessions; it’s easy to start using the platform, which is why many people have utilized online therapy to positively change their circumstances. Sessions are personalized to you based on the areas of concern you’d like to address, such as anxiety, depression, anger, eating disorders, panic disorder, parenting, career goals, bad habits, substance use, social issues, grief, post-traumatic stress disorder, and other life challenges.

Relationship, Family, And Child Care

If you're looking to receive long-term mental health support for your child/teenager, need a family are seeking relationship therapy, or want to recommend any of these options to a friend, we can help. On our website, couples therapy is provided by thousands of marriage and relationship therapists. We also have a platform just for parents and teens between the ages of 13-19 years old: TeenCounseling. These are both sister sites of BetterHelp, functioning in much the same way and offering the same technology and benefits.

Virtual Video Chat, Phone & Talk Therapy Sessions For Your Comfort

People express their emotions in different ways. It's not always easy being open and honest about your feelings while sitting in a therapist’s office. It could exacerbate anxious feelings for people with social anxiety and can make them feel like shutting down. If you live with social anxiety, or a similar condition that might make it difficult to share your feelings in person, you can take extra time on BetterHelp to get comfortable with your therapist. You can start with messaging and build up to sessions that are via videoconference, live chat, or phone call—whatever you are most comfortable with. Keep in mind that you can change your communication method at any time.

There's something special about communicating with a therapist in the privacy of your own home or a comfortable space that you've chosen for your online sessions. With a traditional therapist, you're in a new environment during a session. The therapist typically chooses the location of treatment, and you may feel like a visitor in their space, which can be challenging for long-term therapeutic solutions. All of this can potentially get in the way of feeling comfortable enough to properly open up.

With online counseling, you're in control of where you receive care for your concerns. If you're experiencing anxiety, sometimes being in familiar surroundings helps, rather than having to be in an environment you're unfamiliar with. With BetterHelp, you choose the surroundings, and you control when and how you get the help you need.

Help With Depression, Anxiety & Mental Health Support Via Therapist Diversity

After you sign up with BetterHelp, you will be matched with a licensed therapist from our network of over 20,000 professionals. When you're looking through your health insurance company's list of providers, you may not see a therapist who treats your issues or one who is best suited for you. With BetterHelp, you can change your therapist with a simple click of a button until you find one who is a good match, all while getting care that is overall more affordable than in-person therapy (which is generally $75, $80, or $200 per session, compared to $60 or $65 to $90 using our service), whether you have insurance or not.

We strongly believe our clients should have the choice to be matched with someone who is a good fit for them, so feel free to change providers to ensure you’re matched with a therapist who works for you. There is no hassle or frustration when making a change in provider.

Common Concerns Of Online Therapy -
What Are People Concerned About

Best Source Of Professional Licensed Virtual Therapists With Credentials

All therapists at BetterHelp are licensed, trained, and accredited psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or professional counselors (LPC). Many therapists on our platform are doctors of psychology. Every psychotherapist on our platform must pass through multiple rounds of assessments and interviews, including a rigorous background check to verify their credentials through their state’s licensing board. Some of our therapists have a master’s degree, along with 1,000 clinical hours and three years' worth of experience. We want our users to benefit from evidenced based psychotherapies and we want to ensure that the advice and support they receive on our platform comes from someone who is licensed and qualified to help them.

This allows our experts to help with anxiety, stress, grief, depression, relationship issues, communication problems, phobias, and other mental health concerns through therapy modalities like cognitive behavioral therapy, couples therapy, and acceptance and commitment therapy. Through therapy, you can receive techniques and solutions to cope with the challenges of everyday life.

Why BetterHelp Is The Better Online Therapy Option

BetterHelp is a therapy service designed to help people with common mental health concerns and life challenges. If you are going through a hard time, know that you're not alone and we're ready to help. We strive to make it as easy and accessible as possible to find a qualified therapist who can meet your needs.

For more information about our therapy services, as well as the kind of therapeutic relationship you might build with our therapists, please visit our FAQ section. If you have specific questions about the online therapy experience with BetterHelp, please use our contact page to send us a message, and one of our caring member advocates will reach back out to you within 48 hours.

If you are in a crisis or any other person may be in danger due to an emergency, please don’t use this service with a therapist.

For domestic violence support, please contact The National Domestic Hotline in Washington, DC at 1-800-799-7233 - Twitter.

For substance abuse support, please contact the Substance Abuse and Mental Health Services Administration at 1-800-662-HELP (4357) - Twitter.

For sexual abuse support, please contact the Rape, Abuse, Incest National Network at 1-800-656-4673 - Twitter.

If you or someone you know is experiencing suicidal thoughts, call the 24-hour National Suicide Prevention Lifeline at 1-800-273-8255, which can provide you with immediate help.

BetterHelp In The News

All-You-Can-Text Therapy Services

By Joshua Fruhlinger

“My BetterHelp therapist asked the same kinds of thought-provoking questions as the traditional therapists I worked with in the past. (What is it about your future that you’re unsure of? Can you tell me about your old life and what is different now?) Because of the continuing, open-ended nature of the text chat, however, she helped me identify anxiety triggers and coping mechanisms much faster than it would have taken had we met only once a week. What’s more, I came to find that launching the BetterHelp site on my smartphone or laptop and writing out my thoughts became therapeutic in itself.”

“A lot of the user base that’s interested are people who have never set foot in a therapist’s office,” says Haesue Jo, a licensed therapist and clinical support lead at BetterHelp, an online counseling and therapy service that provides web-based, phone, and text interaction. “This is a way for people to stick their toe in the water if they’ve been fearful of talking to a therapist before.”

Therapy Changing As People Seek Mental Health Services

By Jennifer Nelson

Online Mental Health Services Spike Up During Pandemic

By Bambi Francisco Roizen

“We’ve heard from our therapists how Coronavirus increased the level of anxiety with their current clients. We’ve also seen a spike in people starting online therapy with us,’ Alon Matas, President of Teladoc’s BetterHelp, told me. ‘The number of new members with concerns of stress and anxiety in February more than doubled vs. February of last year, and this trend is accelerating in March.’ BetterHelp provided free service for clients who have been financially impacted by the outbreak (e.g., layoff or loss of income). The company is offering financial aid for a new client that can cover nearly 50% of the counseling cost. Counselors will still be paid, but BetterHelp will subsidize the loss.”


Frequently Asked Questions (FAQs) About Online Therapy Sessions

How much is online therapy?

The cost of online therapy varies by platform. BetterHelp ranges from $60 to $90 per week (billed every four weeks) for unlimited messaging and a weekly video, phone, or live chat session with a licensed mental health professional. This is much less than the national US market average ($125-$199) for therapy appointments, while offering even more ways to communicate with your therapist.

BetterHelp therapy online also offers a financial aid discount to those who qualify; which, for some people, is the best option when choosing an online therapy provider. Reach out to us at if you have any questions about the cost of using BetterHelp, the online therapy service global leader. Don't let mental health conditions you're concerned about go unchecked due to a busy schedule when we can get you matched and feel comfortable with an experienced licensed professional counselor.

How can online therapy help me?

Therapy online has changed countless lives for the better; in ways that support groups and other human services cannot. Research shows (review and meta-analysis) that online therapy is as effective as in-person therapy when working with a licensed clinical therapist. Online therapy, however, has the added convenience of allowing you to message your therapist anytime, anywhere to make follow up easier and for you to feel more comfortable, unlike a support group. With options for text messaging, live chat, telephone calls, and video calls, you can choose a method of communication that is most comfortable for you.

All communication during your calls and video sessions is with a licensed therapist who is just as qualified as one you would see in an in-person office visit on a typical Monday through Friday. After filling out a questionnaire and being matched with a therapist who fits your needs, you can meet with your therapist for an initial consultation and take a big step on the path to improved mental health with one of the best online therapy programs available here at BetterHelp.

If the mental health professional you are initially matched with isn’t a good fit, you can change therapists easily, no questions asked. This allows you more time to focus on treatment rather than having to go through your insurance or call local providers. Be sure to check out therapy reviews from users who have used our platform to address a variety of concerns, such as anxiety and depression. This will help you know what to expect when trying this virtual therapy service via our app.

Where can I learn more about BetterHelp?

Interested in learning more about why BetterHelp is the online therapy leader? Find out more using the below links:


  • About Our Company - Learn more about us and our mission to provide valuable, affordable mental health care as one of the best online therapy options available. Discover how easy and accessible video call, text messaging, phone call, or live chat sessions can be while using our online therapy services.
  • The types of therapy we offer are useful for concerns like anxiety, depression, post-traumatic stress disorder (PTSD), and other mental health symptoms or concerns.
  • Online Therapy Reviews - Real experiences and in-depth online therapy reviews that our users have shared. You can find a therapist who has been highly rated here today and get an idea of the type of service you can expect when you sign up. Each online therapy review listed comes from BetterHelp online therapy users that have benefited from one of our online platforms.
  • Press Room - Real time news coverage about BetterHelp (part of Teladoc Health) as the global telehealth leader.
  • Advice Content  - The thousands of free well-researched, and medically reviewed articles on our blog are designed to help our readers understand mental health topics like psychology, bipolar disorder, relationship issues, stress management, depression, anxiety, schizophrenia, types of therapy, online therapy pros, cons of online therapy, and more. For more resources about mental health related topics, consider reading more from the American Psychological Association website.
  • If you're looking for a topic we haven't covered, reach out to our team (a growing editorial staff with bios included) to see how we can produce the best content to address that subject. Let the global leader in online therapy services help you. It could be one of the best decisions of your life. To better understand mental health and therapy, read some of the free articles found in our advice section.
  • - Professional online therapy from a biblical perspective. Visit the website to see if this religion and faith-based service is the type of counseling you're looking for by having weekly online therapy counseling sessions.
  • - Our teen counseling platform allows parents and teens to set up an online account to access teen therapy, helpful recommendations, and assistance. Learn how this form of family counseling can help your teen by providing online therapy that takes their unique challenges in life into consideration.
  • - Online therapy for couples and families on this platform has experienced how teletherapy with a marriage and family therapist can help better understand and work through relationship challenges. Learn how we can help your relationship by connecting you with a licensed couples therapist that can show you how online therapy works for couples.
  • - Pride Counseling offers online therapy for adults in the LGBTQIA+ community. Learn how Pride Counseling can help you by matching you with a licensed therapist on our secure platform. This will allow you to see how online therapy for LGBTQ+ has helped many with their mental health and wellness journey by way of chat based conversations, online video or phone sessions.
Does insurance cover online therapy?

This depends on a few factors and varies among insurance plans. BetterHelp does not officially accept insurance or partner with any insurance providers and partners, so BetterHelp online therapy isn't for those looking to use their insurance company directly. However, the Mental Health Parity Act currently requires that employers and others who provide access to group health plans must offer equal benefits for medical and mental health-related services that accept insurance.

As a result, some major health insurance providers now cover or offer reimbursement for online behavioral and mental health services. The best way to find out if you can have online counseling covered by your health insurance is to ask your provider or review your coverage plan online. If you're interested in more help in this way, you can get a direct recommendation for an online therapy program that accepts insurance from your health insurance provider.

Does Medicare or Medicaid insurance cover online therapy through BetterHelp?

BetterHelp offers affordable online therapy (typically $60 to $90 per week, billed monthly) with experienced and licensed therapists who can provide the support and therapeutic treatment you need. In some cases, out-of-pocket costs for therapy can be reimbursed by your health insurance provider.

If you aren’t sure whether your health plan provides insurance coverage for therapy costs, reach out to your Medicare or Medicaid insurance provider before your first appointment. You can find the contact information for your Medicare or Medicaid provider on the back of your health insurance card. Much of the same can be said about using FSA or HSA cards on our platform. To learn more about our online therapy cost, employee assistance, or other details about how much appointments cost on this platform, please reach out to our support team.

Does BetterHelp offer free online therapy?

The therapy services offered at BetterHelp are not free or on a trial basis. As the leading global provider of all online therapy platforms, we employ a large, dedicated team and contract with thousands of licensed therapists and psychologists to provide convenient, accessible, and affordable online therapy. Making this happen comes at a cost, which is why we can’t provide the service for free. That being said, we offer financial aid to those who qualify, making therapy even more accessible and affordable for those who need the extra help. Simply reach out to to find out how to apply.

Is online therapy as effective as in-person?

Many studies have confirmed the effectiveness of online therapy for making positive life changes, which is why many people prefer online therapy to traditional in-person therapy. For example, research published by JMIR Publications and the Berkeley Well-Being Institute found that online counseling is as effective as in-person therapy.

Whether you decide to seek therapy in person or online, working with an experienced and licensed therapist can help you address various mental health and life challenges. We find that our users choose online therapy for anxiety, stress, grief, depression, and more. In the future, we'll share more details about the science behind various forms of online therapy and their efficacy.

Andersson, G., & Cuijpers, P. (2009). Internet-based and other computerized psychological treatments for adult depression: A meta-analysis. Cognitive Behaviour Therapy (CBT), 38(4), 196-205.

Is online therapy cheaper than in-person therapy?

Generally speaking, yes the therapy cost on the BetterHelp platform is cheaper than face to face therapy! While we cannot guarantee that online therapy pricing is the cheaper option 100% of the time (as in-person session prices will vary by therapist, location, commission, and insurance plans), we can confidently say that BetterHelp is more affordable than most other options (given typical in-person costs of $99 to $200). Online therapy also helps you save money you may otherwise spend to see a therapist via traditional in-person therapy sessions, such as gas, bus fares, or parking fees. Try BetterHelp today and see why it is quickly becoming one of the best online therapy providers available.

How much is an online therapy session?

The cost of therapy through BetterHelp subscription options ranges from $60 to $90 per week (billed every 4 weeks as a subscription plan), based on your location, preferences, budget, and therapist availability. Customers can cancel their membership at any time for any reason. Your membership payments will be charged to a credit card or PayPal account on a recurring basis. If you accomplish your goals or no longer need BetterHelp’s affordable online therapy services for any other reason (even if you need financial assistance), you can simply cancel your subscription.

What are the disadvantages of the best online therapy counseling services with a BetterHelp therapist?

Online therapy has been found to be just as effective, and sometimes more effective, than in-person therapy when it comes to treating common mental health concerns such as depression and anxiety. Unfortunately, online counseling is not recommended for those struggling with more serious mental health concerns such as psychosis or suicidal thoughts. If BetterHelp is not the best fit for you, our member advocate team can refer you to a local in-person psychologist who can help you follow a therapy process that is more suitable for you.

Can counseling help with depression?

Counseling can help with symptoms of depression. Review this comparison between online therapy and face-to-face therapy for depression (a common mental illness).

Internet-based versus face-to-face cognitive behavioral therapy intervention for depression: A randomized controlled non-inferiority trial.

How often should you go to therapy?

Most people who see a therapist, whether in person or online, have a session once a week. This allows a steady pace of communication, with healthy reflection between sessions, which is why we encourage you to chat with your therapist. BetterHelp subscription plans include one live session per week along with unlimited messaging with your therapist. If you would like more than one session a week, you can let your therapist know and reach out to the member advocate team to make an adjustment to your subscription plan. Ultimately, it's up to you how much you want to use the service. The best way to make use of a BetterHelp subscription is to have weekly live sessions with messages, journal writing, assigned worksheets, and group sessions with our communities in between.

Is BetterHelp actually good?

BetterHelp is the leading online counseling platform in the industry for a reason. It has the largest selection of therapists and psychologists. With over two million sessions completed and thousands of positive reviews (generally 4-5 stars) reported by actual users, it's clear that BetterHelp is a great option for improving mental health and addressing everyday life challenges. Of course, psychotherapy is what you make of it and depends on how willing you are to work on yourself. If you put in the effort with a therapist who is a good fit for you, we're confident that you'll join the thousands of others who have left positive reviews.

Is therapy over the phone effective?

Therapy in any form can be effective, with phone sessions being an excellent option for those who struggle communicating in other formats. On the phone, you have freedom of movement, which helps many organize their thoughts. Although your therapist won't be able to read your body language or see your facial expressions, they can still hear your tone of voice, which can help them add a layer of insight to the words you say. BetterHelp gives you multiple options for communicating with your therapist, so we encourage you to use the methods that work best for you.

Do therapists prescribe medication?

Therapists typically do not prescribe medication, and BetterHelp does not offer prescriptions or medication management services at this time. For mental health medication, please reach out to medical professionals such as a doctor or psychiatrist.

Are BetterHelp therapists licensed?

All therapists at BetterHelp are licensed, trained, and accredited psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or professional counselors (LPC). Our team ensures that every provider we bring to the platform is fully licensed and in good standing. Providers who apply are required to provide proper documentation of licensure and proof of identity, which are cross-checked with their respective state licensing board.

Additionally, each potential provider needs to complete a case study exam, which is graded by a licensed clinician, and must be evaluated in a video interview. The result of this rigorous process is that only about 20% of the therapists who apply are accepted to the platform. We show the full licensing information for each provider in their profile to make it easy for you to do your own due diligence on your therapist.

How long do online therapy sessions last?

The length of a BetterHelp online therapy session depends on the therapist you're matched with and the program they put in place for your benefit. Most therapists on our platform offer one 30-45 minute live therapy session per week.

If you would like longer or more frequent appointments with your online counselor, please reach out to the member advocate team to see if this is something we can accommodate with your subscription. Outside of your weekly live session, you can message your therapist at any time, and they will respond when they are able.

How much does it cost to talk to a virtual therapist?

The cost of virtual therapy at BetterHelp ranges from $60 to $90, billed every four weeks via one of our subscription plans. When compared to most face-to-face therapy appointments, the cost of online counseling via BetterHelp is typically lower.

These are some of the reasons why people use the BetterHelp platform. It has never been easier to search for a counselor who focuses on helping their client make progress with common mental health concerns like severe depression or anxiety. Getting started with a therapy that specializes in matters that you're focused on improving doesn't have to be a challenge; it only takes a few minutes after selecting one of our payment options.

What are the pros of online counseling?

Online counseling has become increasingly popular in recent years, as it offers a number of advantages that make it a great option for those seeking mental health support. One of the biggest pros of online counseling is the flexibility it provides; many online counseling services offer month-to-month plans that include unlimited messaging and video counseling sessions with your therapist. Another great benefit of online counseling is the ability to connect with your therapist at any time. On the BetterHelp platform, this makes it easy to schedule counseling sessions at times that are convenient for you, and you can even message your counselor in between sessions if you need to.

In addition, online counseling services offer a wide range of options when it comes to finding the right therapist. The BetterHelp online platform allows you to compare the best online mental health counselors and switch counselors if you feel it is necessary. You can even find specialized therapists for different types of counseling, such as teen counseling, relationship counseling, family counseling, faith-based counseling, and long-distance counseling. Customer reviews (on our reviews page and others like trust pilot reviews) can also be helpful in finding the best online counseling platform for you; many of them have reviews on Trustpilot, etc so you can read both negative and positive reviews from past customers. Positive reviews often mention how helpful the counselors were and how their counseling sessions were beneficial.

Overall, the pros of online counseling are numerous. Online counseling offers flexibility, the ability to connect with your licensed counselor at any time, and a wide range of counselors to choose from; BetterHelp has more than 30,000 licensed counselors currently. Regardless of what type of counseling you need, online counseling services here are a great way to access mental health counselors that offers sessions from the comfort of your home.

What are the cons of online counseling?

Online counseling has grown in popularity due to the convenience, lower cost, and accessibility it provides compared to traditional counseling. However, there are some drawbacks to online counseling that should be considered.

One of the cons of online counseling, according to some users, is that counselors cannot provide as much detail or form as strong of a relationship with clients as with traditional counseling. This is because communication is often limited to text message, emails, or video calls rather than in-person conversations. Additionally, some people feel that counselors may not be able to assess physical symptoms of depression or anxiety as easily as they could if the patient was present in an office.

Another potential drawback of online counseling is that therapists may not always be available at any time; which is the case for many forms of traditional counseling. While some online counseling platforms offer unlimited messaging with a counselor each month, this might not be enough for some clients who require more frequent communication. Furthermore, long-distance counseling may also be difficult to maintain long-term due to the lack of in-person connection.

Also, when considering online counseling, it is important to ensure that the online counselors are licensed (not an issue for our licensed counselors her at BetterHelp) and that they specialize in the type of counseling being sought. For example, if someone were seeking depression counseling or marriage counseling, they would want to make sure that their counselor is experienced in those areas. It is also important to read reviews to make sure that the positive reviews outweigh the negative.

Does online counseling help with anxiety?

Yes, online counseling can be a great way to address anxiety. Many services offer counseling video sessions, allowing you to speak to qualified counselors at any time. At BetterHelp, we have licensed therapists specializing in anxiety that are available. By way of our other websites, we even offer faith-based counseling at or online marriage counseling at

When looking for a provider, be sure to read positive and negative reviews. Positive reviews often mention how helpful the therapists are and how the service has helped them to manage their anxiety. Online counseling can be an effective way to manage anxiety, so be sure to compare the best services to find one that works for you; whether you’re looking at BetterHelp, Talkspace, Amwell, etc.

Can online therapists prescribe medication?

No, online therapists cannot prescribe medication. According to the American Psychological Association (APA), the only mental health professionals who can prescribe medication for mental health issues are psychiatrists, psychiatric nurse practitioners, and other medical doctors (MDs). These professionals must be licensed in the state in which they practice and are subject to other licensing requirements. Online therapists are not licensed to prescribe medications, and as such, they cannot provide this service to patients. That said, it's important to keep in mind that online therapy isn’t the best source to get medication prescribed for mental health needs. Otherwise, if you're simply looking to pursue online therapy for your concerns, the BetterHelp counseling service can help you.


American Psychological Association. (n.d.). Prescribing Psychologists.

Retrieved from resources one and two

American Psychological Association. (n.d.). Licensed Psychologists.

Does online counseling help with ADHD?

The answer to this question is yes. Online counseling can be beneficial for those with ADHD as it provides a convenient and affordable alternative to in-person counseling. Virtual counseling can be accessed from the comfort of the patient's home and has been shown to be effective in treating a range of conditions, including ADHD.

BetterHelp counselors who provide online counseling services focused on ADHD are licensed therapists that have received specialized training in the treatment of ADHD. They offer a variety of treatment options, such as cognitive behavioral therapy, psychotherapy, and psychoeducation. These therapists are able to assess a patient's symptoms and offer tailored advice and guidance to help manage the condition.

Some of our reviews of online counseling for ADHD often mention the convenience and affordability of the service and how it has helped our users. If you're ready to try counseling online with BetterHelp, take the first step today and get matched with a counselor that can help you with issues including anxiety, depression, and ADHD. Even if moving forward with this kind of online support isn't the right fit for you because our counselors can’t prescribe medication for anxiety and ADHD, or you need a platform that accepts insurance, get the help you need today, whether online or in person.

What research and evidence proves that online therapy and online counseling works?

Here are a few sources and studies that focus on the effectiveness of online counseling:

  • 1. Andersson, G., & Cuijpers, P. (2009). Internet-based and other computerized psychological treatments for adult depression: A meta-analysis. Cognitive Behaviour Therapy, 38(3): 196–205.
  • 2. Cuijpers, P., Donker, T., van Straten, A., Li, J. and Andersson, G. (2010). Is guided self-help as effective as face-to-face psychotherapy for depression and anxiety disorders? A systematic review and meta-analysis of comparative outcome studies. Psychological Medicine, 40(11): 1943–1957.
  • 3. E Kaltenthaler 1, J Brazier, E De Nigris, I Tumur, M Ferriter, C Beverley, G Parry, G Rooney, P Sutcliffe (2006). Computerised cognitive behavioural therapy for depression and anxiety update: a systematic review and economic evaluation. Health Technol Assess. 2006 Sep;10(33):iii, xi-xiv, 1-168. doi: 10.3310/hta10330.
  • 4. Knaevelsrud, C. and Maercker, A. (2007). Internet-based treatment for PTSD: A randomized controlled trial comparing clinician-assisted to self-administered PTSD treatment. The Journal of Clinical Psychiatry, 68(11): 1675–1683.
  • 5. Piet, J. and Hougaard, E. (2011). The effect of mindfulness-based therapy on symptoms of anxiety and depression in adult patients: A meta-analysis. Clinical Psychology Review, 31(6): 1032-1040.
  • 6. Spek, V., Nyklíček, I., Smit, F. and Cuijpers, P. (2007). Internet-based cognitive behaviour therapy for symptoms of depression and anxiety: A meta-analysis. Psychological Medicine, 37(3): 319–328.
  • 7. Michael Seyffert 1 2 3, Pooja Lagisetty 2 3, Jessica Landgraf 3, Vineet Chopra 2 4, Paul N Pfeiffer 1 4, Marisa L Conte 5, Mary A M Rogers 2 (2016). Internet-Delivered Cognitive Behavioral Therapy to Treat Insomnia: A Systematic Review and Meta-Analysis. PLoS One. 2016 Feb 11;11(2):e0149139. doi: 10.1371/journal.pone.0149139. eCollection 2016.
What are the most common types of therapy?

The most common types of therapy are as follows:

  • Cognitive Behavioral Therapy (CBT) - Cognitive Behavioral Therapy is a type of psychotherapy that focuses on identifying and changing unhelpful or unhealthy thoughts, feelings, and behaviors. It helps people to understand how their thoughts and feelings impact their actions and how to better manage them in order to improve their mental health. CBT has been found to be effective for a variety of mental health conditions, such as anxiety and depression (Barber, Liese, & Abrams, 2003).
  • Dialectical Behavior Therapy (DBT) - Dialectical Behavior Therapy is a type of psychotherapy that combines cognitive behavioral techniques with Eastern mindfulness approaches. It is designed to help people develop skills to manage emotions, regulate behaviors, and improve relationships. DBT has been found to be effective for a variety of mental health conditions, such as substance abuse, eating disorders, and borderline personality disorder (Marsha M. Linehan, 1993).
  • Psychodynamic Therapy - Psychodynamic therapy is a type of therapy that focuses on uncovering unconscious conflicts and helping people to understand how these conflicts influence their present behavior. This type of therapy is based on the idea that people are motivated by unconscious forces and that understanding these forces can help people gain insight into their own behavior. Psychodynamic therapy has been found to be effective for a variety of mental health conditions, such as depression and anxiety (Mattila et al., 2018).
  • Interpersonal Therapy (IPT) - Interpersonal therapy is a type of psychotherapy that focuses on the patient's relationships with other people and how those relationships affect their mental health. IPT helps people to change unhealthy communication patterns and develop more positive relationships. It has been found to be effective for a variety of mental health conditions, such as depression, anxiety, and eating disorders (Klerman & Weissman, 1989).
  • Solution-Focused Therapy - Solution-focused therapy is a type of psychotherapy that focuses on helping people identify and achieve their goals. It encourages people to focus on their strengths and resources rather than their problems. Solution-focused therapy has been found to be effective for a variety of mental health conditions, such as depression and anxiety (Reiter, 2010).
  • Mindfulness-Based Cognitive Therapy (MBCT) - Mindfulness-Based Cognitive Therapy is a type of psychotherapy that combines traditional cognitive behavioral techniques with mindfulness practices. It helps people to become aware of their thoughts and feelings and to respond to them in a more mindful way. MBCT has been found to be effective for a variety of mental health conditions, such as anxiety and depression (Segal et al., 2002).
  • Eye Movement Desensitization and Reprocessing (EMDR) - Eye Movement Desensitization and Reprocessing is a type of psychotherapy that uses eye movements and other forms of bilateral stimulation to help people process traumatic memories. It has been found to be effective for a variety of mental health conditions, such as post-traumatic stress disorder (PTSD), anxiety, and depression (Shapiro, 2001).
  • Acceptance and Commitment Therapy (ACT) - Acceptance and Commitment Therapy is a type of psychotherapy that focuses on helping people to accept their thoughts and feelings in order to make healthier choices. It encourages people to commit to values-based behaviors that will help them live a meaningful life. ACT has been found to be effective for a variety of mental health conditions, such as depression and anxiety (Hayes et al., 2006).
  • Group Therapy - Group therapy is a type of psychotherapy that involves multiple people discussing their problems in a supportive environment. It provides an opportunity for people to learn from each other’s experiences and to receive feedback from the group. Group therapy has been found to be effective for a variety of mental health conditions, such as depression, anxiety, and substance abuse (Fuhriman & Burlingame, 1994).
  • Art Therapy - Art therapy is a type of psychotherapy that uses art-making as a way to express and explore emotions. It is based on the idea that the creative process can help people to gain insight into their thoughts and feelings. Art therapy has been found to be effective for a variety of mental health conditions, such as depression, anxiety, and trauma (Malchiodi, 2012).

What Is It?

Therapy Is Personal

Therapy is a personal experience, and not everyone will go into it seeking the same things. Keeping this in mind can help you ensure you’ll get the most out of counseling, regardless of what your specific goals are. If you’re still wondering whether BetterHelp is right for you, please contact us at BetterHelp, the world's largest therapy platform and part of Teladoc Health, can help you today on your journey to better mental health.

Free Professional & Medically Reviewed Mental Health Articles From The Best Online Therapy Service

Is Online Therapy Free?

"Therapists are essential workers have the ability to provide the world with an invaluable service through useful insights, emotional support, and helpful advice & assistance. Unfortunately, though, not everyone can afford the costs of traditional therapy when dealing with mental health problems. Luckily, virtual online therapy services and teletherapy provide affordable..."

Medically Reviewed By Counselor Kimberly L Brownridge , LPC, NCC, BCPC Counsel The Mind, LLC

Does Insurance Cover Online Therapy?

"What is mental health coverage? When it comes to counseling, people almost always wonder how much therapy costs with or without a health plan and how to pay for therapy, be it online counseling or in-person. Healthcare professionals, systems, and marketplaces can be confusing, but people seek mental health..."

Medically Reviewed By Counselor Dawn Brown, LPC

The Best Online Therapy Platforms

"Before online counseling became an option, to see a therapist, people usually had to take time out of their busy schedules, tackle traffic to get to an office during their business hours, and spend time waiting for their appointment to begin. These factors are often an inconvenience and can become a barrier to spending time with therapists. Online counseling allows for the convenient option in a safe space..."

Medically Reviewed By Counselor Kimberly L Brownridge , LPC, NCC, BCPC Counsel The Mind, LLC

Is Online Therapy Chat Effective?

"Technology has changed every aspect of life, including the way psychotherapy is practiced. While some traditionalists may look down on online chat therapy as a therapeutic tool, research has shown that chat is indeed an effective way of treating a large range of negative mental health issues and, in fact, produces results comparable to traditional therapy. If..."

Medically Reviewed By Counselor Lauren Guilbeault, LMHC

Online Therapy For Teens Can Help

"Does your teen seem to be having problems in their daily life? You may feel that your teen picks fights with you, or are argumentative without effective coping skills for teens. Other teens may be more withdrawn or fail to follow house rules. Maybe they just seem different from how they were before. Each of these things could be a normal part of adolescent mental health stages..."

Medically Reviewed By Counselor Whitney White, MS. CMHC, NCC., LPC

Affordable Online Therapy With BetterHelp

"Online counseling has been rising in popularity in recent years, and there’s no sign of it slowing down. Many people wonder whether therapy that’s conducted entirely online is as effective as traditional therapy. But the proof is in the pudding. With thousands of positive reviews and a multitude of studies demonstrating the efficacy of online counseling in treating..."

Find The Best Psychiatrist Providing Online Therapy With Medication

"Seeing a psychiatrist, whether in office or an online psychiatry, can help you or a family member if you're struggling with your mental health and you want to treat it. Yet, how do you find a psychiatrist or child psychiatrist when you need prescriptions, medications, and support? There are ways to enlist the help of psychiatrists or a qualified..."

Medically Reviewed By Counselor Denise Doster, LCSW, LISW, CCTP

Is Online Therapy Effective?

"If you're going through one of life's major transitions like, a breakup, or feel confused about your identity, suffer from low self-esteem, or are experiencing the effects of mental health or emotional problems, online sessions with an online counseling provider can be an effective and convenient way to get the support..."

Medically Reviewed By Counselor Christine Clawley, LPC

How Much Does Online Therapy Cost?

"Paying the typical cost for a therapy session (or mental health therapist services) can be a major challenge for many people. You may wonder about the charge or cost per session. Several mental health professionals provide therapy, and it can be difficult to know which one to choose and to see long..."

Medically Reviewed By Counselor Kimberly L Brownridge , LPC, NCC, BCPC Counsel The Mind, LLC

Additional resources and articles here in our advice sectionare reviewed by our mental health professionals and editorial team. They cover a variety of information about mental health conditions, therapeutic approaches, and the history and science behind therapy. To learn more about mental health and connecting with a professional, read this section of our website.

Articles About
Online Therapy:

Are You Skeptical About Online Therapy?

"Have you been considering trying online counseling platforms but are skeptical about their quality? This is a common reaction as online treatment providers are still a relatively newly discovered method of mental health services. Up until the past few years, most people received in person..."

Medically Reviewed By Counselor Aaron Horn, LMFT

Benefits Of Online Mental Health Counseling & Therapy

"If you have chronic mental health symptoms and can't afford to get traditional counseling and mental health treatment through traditional therapy or medication management options, you may find yourself searching online for 100% free online counseling services."

Medically Reviewed By Counselor Stephanie Beebe, MSW, LISW-S

Can Online Therapy Work Best For You?

"Everyone has a bad day or goes through periods of sadness on occasion. However, if you find that you are feeling down for an extended period of time or you just cannot seem to get rid of your anxiety, you need to talk to someone. Many people are either afraid or cannot afford to go to a psychologist or therapist, but by visiting an online therapist and participating in..."

Medically Reviewed By Counselor Kimberly L Brownridge , LPC, NCC, BCPC Counsel The Mind, LLC

Define The Best Quality Online Therapy

"Welcome to BetterHelp, the global leader in online counseling. Our dynamic, progressive platform offers digital therapy to millions of clients, all provided by licensed therapists (some with a master’s degree) and counselors that have spent hours helping people. But that's not all BetterHelp has to offer. Here, you will find various other mental health resources that can be accessed from any place you have an internet connection. Get customized therapy sessions..."

By BetterHelp Editorial Team

Does BetterHelp Take Insurance For Online Therapy?

"One of the first considerations you probably have when signing up for BetterHelp online counseling is how much it will cost you and if the platform will take insurance. It’s important to consider the logistics of taking on a new weekly or monthly expense. Now let’s explore what BetterHelp is, how..."

By Jessica Vaillancourt

Finding A Therapist Near You With Online Therapy

"If you've been wondering how to connect with a therapist or counseling psychologist, this is a sign that you are ready to seek professional help for resolving new or existing mental health challenges like depression and anxiety. When you decide to find therapists with the ability to support you or provide marriage counseling..."

Medically Reviewed By Counselor Rashonda Douthit , LCSW

Free Online Counseling Services Vs Traditional Therapy

"If you have chronic mental health symptoms and can't afford to get traditional counseling and mental health treatment through traditional therapy or medication management options, you may find yourself searching online for 100% free online counseling services."

Medically Reviewed By Counselor Stephanie Beebe, MSW, LISW-S

How I Designed Online Therapy For Me

"Online counseling is becoming an increasingly popular method for handling mental health related issues. One of the reasons for this spike in popularity is that you can now design a customized therapy plan that works for you- without ever having to leave the comfort of your own home."

Medically Reviewed By Counselor Lauren Fawley , LPC

Online Therapy Reviews From Working With A Therapist

"These quotes represent a few of the many positive reviews that we have received for therapists who work with BetterHelp. We don’t pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different. If you would like to review your therapist, please send your review to"

What Are The Best Online Therapy Apps?

"If you need help with figuring out how to treat a specific mental health challenge like depression or anxiety, consider mobile apps available to you on your phone or tablet. An accessible mental health app gives you the opportunity to take control of your mental well-being and find help from the comfort of your own home. Online..."

Medically Reviewed By Counselor Stephanie Beebe, MSW, LISW-S

What Are The Pros And Cons Of Online Counseling

"There comes a time in nearly everyone’s life when they find themselves in a situation where they need someone to talk to about their issues. This might mean it is time to find online counseling resources to lend a hand. There are many advantages of talking through one’s issues..."

Medically Reviewed By Counselor Aaron Dutil , LMHC, LPC

Why Is Online Therapy So Popular?

"When faced with difficult situations, having options can be a relief. Being able to make a choice, even if just the lesser of two evils, allows us to feel at least somewhat in control and a little less at the mercy of forces we cannot understand. When it comes to mental health issues including..."

Medically Reviewed By Counselor Lauren Guilbeault, LMHC

Are Online Therapy Websites A Scam?

"For those who have never tried online therapy, it can seem too good to be true. After all, therapy websites promise counseling services any time around the clock, seven days a week, that you can access anywhere with an internet connection. It costs less than traditional counseling too. You're..."

Medically Reviewed By Counselor Kimberly L Brownridge , LPC, NCC, BCPC Counsel The Mind, LLC

Therapists & Mental Health

Mental Health Professionals On BetterHelp's Online Therapy Platform:

Get matched with a therapist today using our platform and let nothing stop you from mental health care. You deserve to feel better, no matter what. Our online therapy services have helped people work through an array of mental health concerns. Our professionals are ready to help you grow. Learn how to move forward on the path to improved mental health today.