"I am surprised at how positive I've found the online therapy experience to be, and Cynthia is no small part of that. It is wonderful to feel like I have a helpline when I need it and I trust her to respond thoughtfully and with all the weight of her experience and expertise."
Written by A.L.
|Dr. Eileen Norton(Psy.D.)|
"Dr. Norton is patient and kind. Allows me the space to process my feelings, as well as offers suggestions and helpful advice. I am so happy I decided to do online therapy."
Written by M.A.
"Esther has been really great. She's incredible, attentive and knowledgeable. I was worried going into online therapy about not being able to communicate my thoughts and feelings very well through text but Esther has been patient, understanding and kind throughout all of this."
Written by K.E.
|Elaine Bonitatibus(MSW, LCSW, LICSW)|
"While I wasn't looking forward to signing up for any kind of therapy, Elaine is easy to talk to and has already helped in a lot of ways with how I cope with anxiety despite me being sort of new here. Would definitely recommend her expertise to anyone with a habit of worrying excessively."
Written by K.A.
The above written and video testimonials about our e-therapy services are just a few of the 1,000s of that we've received over the years from our users that have benefited from using the BetterHelp platform and being connected to one of our therapists.
Not only to these comments help us appreciate that fact that we're providing a service that really helps people, with a mental illness or other life issue, but it also results in us creating both a better psychotherapy product and service.
With that in mind, as long as we're in a position to help people connect with a licensed professional... we’ll be working hard to help as many people as possible that cannot benefit from typical in-office therapy visits to get them using the internet to get the support they need by using video, telephone, and texting therapy.
You still might be wondering... "how can this kind of therapy work for someone like me?" If that is the case, please take a look at some of our other reviews to see how our online therapists have been able to help people in more than 37 million online sessions.
Low-cost treatment. When it comes to getting therapy in the United States, it's not easy to find an affordable option. Even if you have traditional health insurance, therapists often don't take insurance and ask potential clients to pay out of pocket. You're doing the hard work of seeking help, and the therapist expects you to pay for your session up front, which can cost over $200; and that generally does not include phone, video, or texting therapy sessions; interesting study about a randomized controlled trial here. It's your responsibility to get reimbursed by the health insurance company. With online therapy, sessions are much more affordable and fit into your budget so you can get help for your mental health and continue to stay well. Therapy sessions range from $40 to $70, and you can contact your online therapist as much as you need to through unlimited messaging in between sessions.
Accessibility. There are so many ways to speak to your therapist, whether that's on the phone, via messenger or during video chats; which means you don't have to visit your therapist's office in person. You get to pick the best option for you for whatever matter you need assistance with, whether it's personal (like depression, anxiety or eating disorders) or you would like a couples therapy session. People express their emotions in different ways, and it's not always easy, to be honest about your feelings sitting in a therapist's office. For people with social anxiety, it could exacerbate their anxious feelings causing them to shut down. Whereas, with online therapy, if you're struggling with social anxiety or severe trauma you can take the time you need to warm up to your therapist. Maybe you start with messaging and build up to sessions that are mostly or all via video chats.
Intimacy. There's something intimate about communicating with a therapist in the privacy of your own home or a space that you've selected to have therapy. With a traditional therapist, you're on their turf during a session. They've chosen the place for treatment, and you're a visitor in their space. With online therapy, you're in control of where you receive care for your mental health whether you're using video or unlimited messaging therapy. If you're experiencing panic, sometimes being in familiar surroundings helps rather than having to be in a space you're uncomfortable in, which is why this type of therapy is an excellent alternative to visiting a local therapist's office. You choose the surroundings, and you control when and how you get the help you need.
Choices – There are so many different online therapists to choose from in our network. When you're looking through your health insurance company's list of providers, you may not see a therapist who treats your mental health issues or anyone who appeals to you. Whereas with online therapy there are so many licensed & experienced professionals available, you're bound to find one whom you click with and treats your mental health issue. When you're in pain, all you want is to believe that things will get better. When you see how many online therapists could help you, you'll start to realize that there's hope that things can change and get better. There's an online therapist out there for you.