Shana Cauthen


About me

Welcome to Better Help! You've taken a huge step, and I'm sure you're wondering how this works and whether it's the right fit for you. I know I felt the same way when I first came to Better Help too.

My name is Shana, and I'm a Licensed Clinical Social Worker in the state of North Carolina, District of Columbia, and Ohio. I earned my Master of Social Work degree, specializing in Clinical Mental Health Studies, from East Carolina University in 2005. I've worked in many different settings with individuals and families who have a variety of personal issues such as depression, stress, family problems, behavioral and emotional concerns of all kinds, relationships/parenting and more. Over the past 15 years as a clinician, my experience has taught me that the most important aspect of counseling by far is the connection and comfort you feel with the person you choose to share your personal struggles. I believe we can all grow through challenging experiences by increasing our self-awareness. Sometimes another person, one who isn't in our immediate circle, can offer a perspective or additional support, that give us movement on a difficult situation when we feel stuck. It would be my privilege to be that person for you. We all want to be able to share our personal truths and be accepted and understood. I believe it's very important to be open-minded and non-judgmental when someone shares their personal story or experiences with me. Our relationship with our self and others has worth and is useful to explore in counseling. I am most passionate about improving self care awareness, women's issues, working through relationship conflict, and working with others to increase mindfulness and balance throughout their lives.

You are welcome to message me anytime through Better Help. The frequency with which you can have access to a counselor to work through day to day emotions and problem solving is extremely beneficial for most and a nice change from traditional outpatient counseling. I usually check messages once each day, five days per week. I offer messaging, live chat, with limited availability in the evenings and weekends. Please note that what you see in my calendar may not reflect my only availability so you always want to check that out with me through messaging first. Please note, at this time I am only available for messaging, live chats but will be opening up for phone calls very soon.

I look forward to working with you!


  • Relationship issues
  • Parenting issues
  • Self esteem
  • Depression
Also experienced in:
Stress, Anxiety , LGBT , Family conflicts , Trauma and abuse , Grief , Intimacy-related issues , Sleeping disorders , Anger management , Career difficulties , Bipolar disorder , Coping with life changes , Coaching , Compassion fatigue , Read more...

Clinical approaches:
Cognitive Behavioral Therapy (CBT), Mindfulness Therapy, Solution-Focused Therapy

Years of Experience: 14

Services Offered

  • Messaging

  • Live Chat


NC LCSW C005932

DC LICSW LC50082257


These quotes represent just a few of the many positive reviews that we have received for Shana Cauthen. We don’t pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.

Written on Sep 04, 2020 after therapy with Shana for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, career difficulties, coping with life changes, and coaching

Shana is very helpful and is able to connect with me on a number of issues that I face. Shana replies to my posts and journal entries at least twice a week. We have been unpacking family expectations as well as work-related stress and relationships.

Written on Sep 04, 2020 after therapy with Shana for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, and self esteem

Shana was extremely helpful and attentive to my struggles. She made me become more aware of the things I needs to look deeper in. Self Love is key and I’m so proud I’ve come a long way. Amen ❤️

Written on Sep 03, 2020 after therapy with Shana for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, intimacy-related issues, self esteem, career difficulties, and coping with life changes

I’ve been working with Shana for a couple weeks and already noticing big improvements. Looking forward to working with her more.

Written on Aug 02, 2020 after therapy with Shana for 2 weeks on issues concerning stress, anxiety, self esteem, and coaching

She’s very quick to respond, helpful and gives me ideas for things to work on that have been great.

Work with me!