About Me

I am a compassionate and honest therapist looking to help in whatever way necessary to improve your overall quality of life. My years of experience as a teacher and licensed therapist serve me well when tackling a variety of issues. I have extensive experience in addressing addiction problems and am licensed in the State of Ohio as an LICDC. Currently, I am also licensed in Ohio as an LPCC with over 11 years of experience working with children, adolescents and adults. My counseling experience includes working with a wide range of concerns such as depression, anxiety, relationship issues, parenting problems and unresolved grief. Furthermore, I have years' experience and specialized training in working with victims of trauma (PTSD).

My counseling style is compassionate and interactive - with a touch of humor as well! I treat everyone with respect and sensitivity. My counseling approach is completely JUDGMENT FREE!

Thank you for reading my profile. I hope we can work together in the near future. Remember - nothing is ever going to change or improve - until you take that first step towards getting help! Let's talk!


  • Stress, Anxiety
  • Addictions
  • Trauma and abuse
  • Grief
  • Depression
Also experienced in:
LGBT , Relationship issues , Family conflicts , Intimacy-related issues , Parenting issues , Anger management , Self esteem , Bipolar disorder , Coping with life changes , Coaching , Compassion fatigue , ADHD , Read more...

Clinical approaches:
Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Existential Therapy, Mindfulness Therapy, Motivational Interviewing, Narrative Therapy, Psychodynamic Therapy, Solution-Focused Therapy, Trauma-Focused Therapy

Years of Experience: 10

Services Offered

  • Messaging

  • Live Chat

  • Phone

  • Video


LPCC #E.1901496 (Expires: 2023-11-04)


These quotes represent just a few of the many positive reviews that we have received for Susan Francis. We don’t pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.

Written by M.E. on Jun 24, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, and grief

I love Susan! I feel like I've known her all my life. She doesn't pull any punches when it comes to telling me what I need to hear.

Written by C.H. on Jun 23, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, addictions, and self esteem

Susan was very friendly and open from the beginning. She is compassionate and likes to laugh but will also challenge you. I very much enjoy my experience with her.

Work with me!