About me

Hello!
I am a compassionate and honest therapist looking to help in whatever way necessary to improve your overall quality of life. My years of experience as a teacher and licensed therapist serve me well when tackling a variety of issues. I have extensive experience in addressing addiction problems and am licensed in the State of Ohio as an LICDC. Currently, I am also licensed in Ohio as an LPCC with over 11 years of experience working with children, adolescents and adults. My counseling experience includes working with a wide range of concerns such as depression, anxiety, relationship issues, parenting problems and unresolved grief. Furthermore, I have years' experience and specialized training in working with victims of trauma (PTSD).

My counseling style is compassionate and interactive - with a touch of humor as well! I treat everyone with respect and sensitivity. My counseling approach is completely JUDGMENT FREE!

Thank you for reading my profile. I hope we can work together in the near future. Remember - nothing is ever going to change or improve - until you take that first step towards getting help! Let's talk!


Specialties

  • Stress, Anxiety
  • Addictions
  • Trauma and abuse
  • Grief
  • Depression
Also experienced in:
LGBT , Relationship issues , Family conflicts , Intimacy-related issues , Parenting issues , Anger management , Self esteem , Bipolar disorder , Coping with life changes , Coaching , Compassion fatigue , ADHD , Read more...

Clinical approaches:
Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Existential Therapy, Mindfulness Therapy, Motivational Interviewing, Narrative Therapy, Psychodynamic Therapy, Solution-Focused Therapy, Trauma-Focused Therapy

Years of Experience: 10

Services Offered


  • Messaging

  • Live Chat

  • Phone

  • Video

Licensing

OH LPCC E.1901496


Reviews

These quotes represent just a few of the many positive reviews that we have received for Susan Francis. We don’t pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.

Written on Dec 01, 2022 after therapy with Susan for 3 months on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, parenting issues, self esteem, coping with life changes, and adhd

I am very blessed to have had Susan Francis as my therapist. She made me feel comfortable enough to talk about my past life. I did not realize how mental and physical abusive my past was. I’m a new person, able to talk freely, be my own person. I will definitely refer Susan to a friend. Susan told me that I can come back to her, if need to. Thank you!

Written on Nov 30, 2022 after therapy with Susan for 5 months on issues concerning relationship issues, grief, and coping with life changes

Susan has been the absolute definition of an angel. I was in a bad place about my own self confidence and belief in myself. Susan listened to my entire story, got to know me and discussed every thing that happened. She helped me restore and gain a lot of confidence in myself and I am in a much better place compared to when I first met her. I will be recommending her as a therapist to anyone that I know who is in need of one.

Written on Nov 29, 2022 after therapy with Susan for 1 month on issues concerning stress, anxiety, self esteem, and coaching

Susan was a huge help in my life getting through a bad episode of anxiety and depression. She makes you feel comfortable to share whatever is on your mind and gives great advice. This was my first experience with therapy but it was definitely worth having ! Susan is an A+ in my book!

Written on Nov 12, 2022 after therapy with Susan for 1 month on issues concerning depression, stress, anxiety, addictions, trauma and abuse, sleeping disorders, self esteem, anger management, bipolar disorder, and adhd

She is very proactive in her approach with me. We can discuss a topic and she comes back asking me what should be done. I enjoy our sessions together

Written on Nov 05, 2022 after therapy with Susan for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, parenting issues, career difficulties, coping with life changes, and compassion fatigue

Kind, supportive, understands me and my needs, very knowledgeable

Written on Oct 30, 2022 after therapy with Susan for 3 months on issues concerning stress, anxiety, relationship issues, grief, and self esteem

Susan is great!! She is a wonderful listener and full of good ideas to help you with your needs. I would definitely recommend.

Written on Oct 28, 2022 after therapy with Susan for 2 months on issues concerning depression, stress, anxiety, and grief

I love Ms Susan she is amazing and cares. She has helped me so much while in school and my personal life as well. Im grateful she was my match.

Written on Oct 24, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, trauma and abuse, grief, parenting issues, and coping with life changes

Susan Francis is God sent. I don’t have words to describe her. She’s so honest and genuine— a true light in a dark place.

Written on Oct 17, 2022 after therapy with Susan for 2 weeks on issues concerning depression, relationship issues, trauma and abuse, anger management, bipolar disorder, and compassion fatigue

Susan is simply fantastic! She works diligently to get to the root of the problem and has tremendous insight on how to solve and maintain resolutions! I am blessed to have connected with her.

Written on Oct 17, 2022 after therapy with Susan for 4 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, coping with life changes, and adhd

Susan is an amazing lady! She is definitely in the career that's best for her. I have came along way from being suicidal. She has saved another life and for that she has angel wings. She has became very precious to me. I know my self worth and I do matter. I will be forever grateful to her. We have never met but I do love her.

Written on Oct 11, 2022 after therapy with Susan for 3 months on issues concerning stress, anxiety, eating disorders, and self esteem

Susan was phenomenal. Truly helped me work through some really hard things and helped me to become much more sure of myself. I have loved having her to guide me through some difficult parts of my life and feel sad to end our time together but know it’s because She set me up for success on my own. I couldn’t recommend her more! She’s the best!

Written on Oct 10, 2022 after therapy with Susan for 2 weeks on issues concerning grief, and coping with life changes

Talking to Susan feels like talking to someone I’ve known my whole life, she is very easy to talk to nonjudgmental and helps you understand.

Written on Oct 06, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, intimacy-related issues, parenting issues, self esteem, coping with life changes, compassion fatigue, and adhd

I have just started with Susan but already feel an emotional and spiritual connection with her. It's like talking to someone I've known my whole life. I can tell she genuinely cares and is behind me to do whatever it takes me to achieve my mental health goals.

Written on Oct 02, 2022 after therapy with Susan for 1 month on issues concerning stress, anxiety, lgbt, relationship issues, family conflicts, trauma and abuse, grief, self esteem, career difficulties, coping with life changes, and compassion fatigue

Susan is absolutely amazing. I felt at ease right off the bat during our first session as if I was talking to a friend. She’s down-to-earth, funny, and always promises to be brutally honest even if it’s not the answer you want to hear. I would recommend Susan to any and everyone!

Written on Sep 22, 2022 after therapy with Susan for 3 months on issues concerning stress, anxiety, relationship issues, family conflicts, parenting issues, anger management, coping with life changes, and adhd

Susan was exactly what I was hoping to find in a therapist. I would highly recommend her!!

I can’t thank Susan enough for what she’s helped me, my partner and family as a whole accomplish.

My relationship is the best it’s been in years and I owe that to her. My household dynamics and relationship with my kids has improved. The tools and strategies she’s taught me is something i now use daily. It’s been an overall absolutely wonderful experience!

Written on Sep 19, 2022 after therapy with Susan for 2 months on issues concerning depression, stress, anxiety, lgbt, self esteem, bipolar disorder, and adhd

I feel like I’ve known Susan a long time. She is nonjudgemental and very understanding. She tells it how it is and will tell you what you need to hear. Thanks for all you do Susan!

Written on Sep 08, 2022 after therapy with Susan for 2 months on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, intimacy-related issues, self esteem, and coping with life changes

Susan has helped me more than I thought possible. She has let me know that my feelings are acceptable and how to work through issues.

Written on Sep 05, 2022 after therapy with Susan for 2 months on issues concerning lgbt

Susan was a perfect match for me. She is very kind and compassionate and genuinely helped me through my challenges. I am definitely in a better spot now after working with Susan. She has truly been a bright spot in my life!

Written on Sep 05, 2022 after therapy with Susan for 2 months on issues concerning depression, stress, anxiety, self esteem, and coping with life changes

Betterhelp has been a great experience! The site is extremely easy to use, I was afraid it would be complicated but it's not. My therapist is Susan and we clicked right away- she gets what my concerns are and is helping me with several issues. She is quick to reply and it's great knowing she is always there for me.

Written on Sep 04, 2022 after therapy with Susan for 2 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, self esteem, and coping with life changes

Susan is amazing ! She is a wonderful therapist and becomes a friend. I felt very open with her! She doesn’t judge in whatever is in your life. She is very open minded and very helpful. Thank you Susan for everything!

Written on Aug 30, 2022 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, addictions, relationship issues, family conflicts, intimacy-related issues, parenting issues, coping with life changes, compassion fatigue, and adhd

Love her.

Written on Aug 02, 2022 after therapy with Susan for 1 month on issues concerning depression, stress, anxiety, relationship issues, self esteem, and coping with life changes

Ms. Susan Francis was such a warm and caring therapist. I really enjoyed her funny and honest personality as well because I needed that during this season in my life. She was very helpful giving an outsiders perspective on my situation such relationship issues. She gave me great pointers to help me work through my troubles and it has really opened my eyes and helped me a lot. Now I feel I need to put these things to good use. I highly recommend her she is such a wonderful and intelligent women. And I was blessed to work with her.

Written on Aug 01, 2022 after therapy with Susan for 1 month on issues concerning stress, anxiety, self esteem, and coaching

Susan has been a life saver. I came to betterhelp looking to gain some perspective on how to get myself back on track mentally. The stresses of work, being a mom and being a committed relationship were taking a toll. Susan was perfect as she help me set goals, held me accountable and was beyond understanding of my situation. I appreciate her ability to cut through the fluff and give perspective. It was beyond helpful and exactly what I needed. I would highly recommend her!

Written on Jul 23, 2022 after therapy with Susan for 1 week on issues concerning depression, stress, anxiety, parenting issues, self esteem, career difficulties, bipolar disorder, and adhd

Genuinely kind, understanding, and truly wants the best for people. We need more people like Susan on this earth. ❤

Written on Jul 22, 2022 after therapy with Susan for 1 month on issues concerning addictions, grief, career difficulties, and coping with life changes

Susan is deeply caring & concerned for her clients. She has deep empathy. Honestly, she has been the BEST therapist I have ever met with.

Written on Jul 19, 2022 after therapy with Susan for 1 month on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, parenting issues, and coping with life changes

I loved working with Susan, she was absolutely the person I needed in my life. She was helping me to get down to what was causing my anxiety and depression. I had to stop for a short time due to financial issues but I really hope to get back to it with Susan!! Thank you so much you have changed my life in such a short time

Written on Jul 12, 2022 after therapy with Susan for 3 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, and intimacy-related issues

Susan has been very helpful and understanding for me in a very dark time.

Written on Jul 08, 2022 after therapy with Susan for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, self esteem, anger management, coping with life changes, and adhd

Susan is very kind and caring. Caters to my personal issues and checks in with me frequently. She’s been a huge help with improving myself. Day one she began helping. Couldn’t ask for a better therapist!

Written on Jul 08, 2022 after therapy with Susan for 1 month on issues concerning relationship issues, eating disorders, career difficulties, and coping with life changes

Susan was great! She was very empathetic & caring but also did a great job in holding me accountable and helping get on the path of healing! She helped me to sort out a lot of difference emotions, experiences, and long-held perspectives and helped me to obtain a broader perspective in order to sort out issues that I had been dealing with for a long time! All around a wonderful therapist.

Written on Jul 06, 2022 after therapy with Susan for 3 weeks on issues concerning addictions, relationship issues, family conflicts, trauma and abuse, grief, parenting issues, bipolar disorder, and coping with life changes

Susan was responsive, empathetic, and honoring of my personal faith. Her honesty and practical counsel were very helpful to me.

Written on Jul 05, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, self esteem, anger management, coping with life changes, and adhd

I have found more peace and healing in my life since I started using better help. My therapist is slowly helping me to break down the walls I’ve put up. I would recommend Susan to anyone who needs help. She’s so understanding and empathetic. She’s made a great positive impact on my life in the short amount of time I’ve gotten to work with her.

Written on Jul 01, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, grief, intimacy-related issues, self esteem, coping with life changes, and coaching

She's great honestly.

Written on Jul 01, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, and compassion fatigue

Susan has been very helpful and caring.

Written on Jun 28, 2022 after therapy with Susan for 3 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, anger management, and career difficulties

She is saving my life!!

Written on Jun 24, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, and grief

I love Susan! I feel like I've known her all my life. She doesn't pull any punches when it comes to telling me what I need to hear.

Written on Jun 23, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, addictions, and self esteem

Susan was very friendly and open from the beginning. She is compassionate and likes to laugh but will also challenge you. I very much enjoy my experience with her.

Work with me!