I have been a therapist for over 16 years. I received my master’s degree in counseling psychology from Seton Hall University, and my Bachelor of Science degree from York College of Pennsylvania. However, this is a career change for me. This change was brought about by a sudden disruption to my life.
As a therapist I have experience in treating addictions, anxiety, depression, stress, grief, bipolar disorder, anger management, and more. I employ cognitive behavioral therapy, most of the time. However, depending on the client and their needs I may use short term solution focused therapy or ACT. What is important to me to is for you, the client, to reach your goals and lead a more fulfilling, satisfying life. Let me help you to become a better you.
Additional areas of focus:Addictions, Grief, Eating disorders, Bipolar disorder, Coping with life changes, ADHD, Aging and geriatric issues, Commitment issues, Communication problems, Control issues, Divorce and separation, Drug and alcohol addiction, Forgiveness, Guilt and shame, Infidelity, Jealousy, Panic disorder and panic attacks, Process addiction (porn, exercise, gambling), Sex addiction, Visually impaired
These quotes represent just a few of the many positive reviews that we have received for Susan Frey. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
I enjoy my sessions with Susan. I most appreciate her ability to listen and respond with supportive words and questions which are kind and empathetic.
Written on Oct 08, 2025 after therapy with Susan for 2 months on issues concerning depression, stress, anxiety, relationship issues, and self esteem
I have had a great experience with Susan. She is a great listener very knowledgeable. I always look forward to meeting with her.
Written on Sep 07, 2025 after therapy with Susan for 1 year on issues concerning depression, stress, anxiety, relationship issues, family conflicts, parenting issues, self esteem, anger management, coping with life changes, and adhd
Ms. Frey is the best! She has walked with me and guided me through my difficult time. Couldn't have done it without you. Forever grateful for you!
Written on Aug 12, 2025 after therapy with Susan for 7 months on issues concerning sleeping disorders, self esteem, career difficulties, and coaching
Susan Frey is a help because she listens to me and tries to help me with my problems. I do not feel totally comfortable with her at this time. I think I need more time with her.
Written on Apr 10, 2025 after therapy with Susan for 3 weeks on issues concerning depression, stress, anxiety, grief, eating disorders, self esteem, coping with life changes, and compassion fatigue
Susan always leaves me feeling understood and decompressed, she just gets it.
Written on Mar 11, 2025 after therapy with Susan for 1 month on issues concerning stress, anxiety, and relationship issues
Susan is an excellent therapist and I have learned so much from her counsel and compassion. I would highly recommend her as she is a great listener and has a level of empathy and concern that shines through!
Written on Jan 22, 2025 after therapy with Susan for 5 months on issues concerning stress, anxiety, and coping with life changes
A very caring, wise listener. She also offers practical solutions based on the scientific evidence based therapies which are proven effective for so many, including me.
Written on Jan 02, 2025 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, parenting issues, self esteem, anger management, and compassion fatigue
Susan is very caring and understanding. I known her a short time but I would recommend her to anyone.
Written on Dec 18, 2024 after therapy with Susan for 3 weeks on issues concerning depression, stress, anxiety, and relationship issues
I have tried several therapists through BetterHelp. Susan has been great in meeting me where I need and bringing in my faith, an important aspect for me, in my therapy.
Written on Dec 02, 2024 after therapy with Susan for 2 years and 8 months on issues concerning depression, stress, anxiety, relationship issues, self esteem, anger management, coping with life changes, and adhd
She’s awesome.
Written on Oct 02, 2024 after therapy with Susan for 4 months on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, sleeping disorders, career difficulties, coping with life changes, compassion fatigue, and adhd
Ms Susan has been heaven sent. I love that she not only challenges your perspective, but she checks in on me throughout the week. I just love her genuineness. She’s been a true blessing during this time in my life.
Written on Aug 14, 2024 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, grief, and coping with life changes
Great service that has helped me so much in my marrage. Susan has been fantastic and has helped me so much in the short amount of time that I have been see her.
Written on May 11, 2024 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, and self esteem
Susan is a wonderful listener. Compassionate, caring and attentive, she fulfills all of what I was looking for when I reached out for help. Goal-oriented and flexible, our interactions have been a gigantic blessing!
Written on Dec 04, 2023 after therapy with Susan for 3 months on issues concerning depression, relationship issues, trauma and abuse, and anger management
I appreciate Susan, she is a wonderful caring and excellent therapist. She listens very well and knows how to ask questions to examine and to deeper understand the concerns of my heart. She is an excellent therapist and I am grateful for her expertise and her guidance.
Written on Aug 31, 2023 after therapy with Susan for 11 months
Susan has been an amazing counselor and has helped me greatly! She listens without judgement, challenges me when needed, and has tons of wisdom! I can’t say enough good things about her and how she has helped me.
Written on Aug 31, 2023 after therapy with Susan for 1 year and 1 month on issues concerning depression, stress, anxiety, trauma and abuse, and self esteem
Susan is calm, wise, and offers incredibly constructive feedback and advice. She is discerning and thoughtful during sessions and I have gained so much perspective from speaking with her.
Written on Aug 23, 2023 after therapy with Susan for 1 year and 5 months on issues concerning depression, stress, anxiety, addictions, lgbt, relationship issues, eating disorders, self esteem, career difficulties, coaching, compassion fatigue, and adhd
Susan is the most caring therapist I’ve ever worked with in all my years. Highly recommend her.
Written on Aug 15, 2023 after therapy with Susan for 2 months on issues concerning stress, anxiety
Susan is wonderful
Written on Jul 01, 2023 after therapy with Susan for 2 weeks on issues concerning depression, relationship issues, and coping with life changes
Susan is a great listener
Written on Apr 23, 2023 after therapy with Susan for 2 months on issues concerning relationship issues, and family conflicts
I'm so thankful for you to be in my life I get to clear my mind and smooth over my emotions which affects my well mental well-being very much blessings
Written on Mar 02, 2023 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, eating disorders, sleeping disorders, self esteem, anger management, career difficulties, coping with life changes, compassion fatigue, and adhd
I appreciate Susan's perspective as well as the tools she gives me with things I can say in certain situations. She asks questions to get to the root of the matter and elaborates.
Written on Jan 27, 2023 after therapy with Susan for 2 weeks on issues concerning family conflicts, and self esteem
Kind and thoughtful, poses questions, makes me think, and encourages healthy behaviors and choices.
Written on Jan 23, 2023 after therapy with Susan for 1 month on issues concerning family conflicts, and coping with life changes
Susan helped me shift my thinking and see my situation from a perspective I haven't considered in the past. I was feeling so much better after just an hour. During the week following our session, I was able to continue to focus on this new, more positive perspective and change my thoughts. It has made a big difference in how I'm feeling. Thank you, Susan!
Written on Jan 11, 2023 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, relationship issues, and coping with life changes
Susan is wonderful! She listens and asks questions that really make me think and evaluate my situation. She is kind and always answers me. I recommend her all the time
Written on Nov 28, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, and self esteem
Susan is a wonderful human, woman and therapist. I would recommend her to anyone.
Written on Nov 15, 2022 after therapy with Susan for 2 months on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, parenting issues, self esteem, career difficulties, coping with life changes, and adhd
Sue is the best! She has given me amazing advice in every session and also recommended a few books tailored to my needs. I love how she takes my spiritual beliefs into consideration as well as offering professional clinical recommendations.
Sue is full of wisdom and compassion. After just a few weeks of working with her, I noticed huge improvements in my mental health.
I have a wonderful saintly husband who has always listened patiently to my day-to-day concerns. But, I decided that I didn’t want to just dump my problems on him. So, I needed a professional who could guide me in taking control of my mental health. I’m so glad BetterHelp’s intake survey matched me up with Sue. I couldn’t imagine a more perfect therapist for me. I am so grateful for her wonderful work!
Written on Oct 19, 2022 after therapy with Susan for 2 months on issues concerning stress, anxiety, family conflicts, grief, and self esteem
Susan is exactly what I needed to be introduced to online therapy. Kind and soft spoken is a perfect combination for people who are afraid of trying therapy. Thank you.
Written on Aug 25, 2022 after therapy with Susan for 3 months on issues concerning relationship issues, grief, intimacy-related issues, and self esteem
Susan is very insightful and understanding. I really appreciate her knowledge and experience. She really understands my needs and gives me ways to heal and grow.
Written on Aug 22, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, sleeping disorders, self esteem, and adhd
Susan is great! She actively listens and provides great advice. She is also very easy to talk to.
Written on Jul 30, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, and family conflicts
She is a very perceptive listener and therapist.
Written on Jul 29, 2022 after therapy with Susan for 3 months on issues concerning depression, stress, anxiety, sleeping disorders, parenting issues, self esteem, coping with life changes, compassion fatigue, and adhd
SUSAN IS GREAT
Written on Jul 16, 2022 after therapy with Susan for 2 weeks
Susan asks very good questions and gives wise advice.
Written on Jul 04, 2022 after therapy with Susan for 6 days on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, and coping with life changes
Very grateful for Susan. She gave me clarity and helped me think through some problems I was facing. Thank you
Written on Jun 30, 2022 after therapy with Susan for 3 weeks on issues concerning anger management, and bipolar disorder
Susan makes sure to match my beliefs & values with the issues we are working through which helps greatly understand the next steps for my therapy.
Written on Jun 29, 2022 after therapy with Susan for 2 weeks on issues concerning addictions, eating disorders, and self esteem
She has helped me in so many ways in just a few sessions! I am so greatful for her help so far
Written on Jun 24, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, eating disorders, self esteem, and adhd
Susan is very knowledgeable and understanding of my issues that I need assistance with during therapy. She made time for my difficulty in scheduling. Susan was so patient and helpful during our sessions. I will always be grateful for her guidance and professionalism. Thank you so much!
Written on May 18, 2022 after therapy with Susan for 4 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, sleeping disorders, parenting issues, self esteem, bipolar disorder, coping with life changes, compassion fatigue, and adhd
She is awesome
Written on May 16, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, and self esteem
Susan always listens and offers tools and suggestions to help meet my therapy goals. She leads me to insights that I would not have come to in my own. I have been grateful for her help and guidance.
Written on May 05, 2022 after therapy with Susan for 4 months on issues concerning stress, anxiety, relationship issues, family conflicts, eating disorders, anger management, and adhd
Susan has been amazing and has helped me so much.
Written on Apr 26, 2022 after therapy with Susan for 3 months on issues concerning stress, anxiety, relationship issues, trauma and abuse, and self esteem
Susan is willing to listen and offers the unique perspective I need to work through my questions.
Written on Apr 11, 2022 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, career difficulties, coping with life changes, coaching, compassion fatigue, and adhd
So easy to connect with a therapist and very quick. It’s almost like eHarmony
Written on Apr 01, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, grief, anger management, career difficulties, bipolar disorder, and adhd
Susan Frey, was very helpful to my concerns To the way I’m feeling. she was a very good listener and gave good advice . What will be good next steps.
Written on Mar 26, 2022 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, sleeping disorders, and self esteem
Very appreciative and great listener as well as providing excellent feedback!
Written on Mar 23, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, grief, self esteem, and coping with life changes
I love talking with Ms Frey. Her voice is so soothing. It's comforting. I like how she really listens to what I say. She gives me good things to think about and work on. She makes me feel important as a person.
Written on Mar 18, 2022 after therapy with Susan for 3 weeks on issues concerning stress, anxiety, trauma and abuse, and self esteem
Susan has been a great listener and support. I look forward to my sessions with her each week.
Written on Mar 09, 2022 after therapy with Susan for 2 weeks on issues concerning lgbt, relationship issues, trauma and abuse, career difficulties, and compassion fatigue
She is great. Very considerate and understanding. Very straight forward which I appreciate.
Written on Mar 08, 2022 after therapy with Susan for 2 months on issues concerning relationship issues, family conflicts, and intimacy-related issues
Great
Written on Mar 08, 2022 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, depression, and relationship issues
I am so happy we where matched together. Susan helps me explore many aspects of my addiction I would have never thought of on my own. I really appreciate her help!
Written on Feb 19, 2022 after therapy with Susan for 2 weeks
Susan taught me coping techniques that significantly decreased my fear and anxiety. Very happy to be living a higher quality life now and doing things I had feared.
Written on Feb 17, 2022 after therapy with Susan for 1 month on issues concerning stress, anxiety, trauma and abuse, grief, and self esteem
Susan is dedicated and professional therapist. She is generous with her time to make sure therapy is done to the best.
Written on Feb 07, 2022 after therapy with Susan for 1 month on issues concerning depression, stress, anxiety, grief, and parenting issues
Susan has been very attentive and supportive both on video chat and via messenger. She has given a lot of perspective that has helped me focus on the positive things. It’s felt more like speaking to a friend than a clinician but I needed that level of comfort to be myself.
Written on Jan 10, 2022 after therapy with Susan for 1 month on issues concerning depression, and self esteem
Susan Frey, has been very responsive and helpful, through the short time I have worked with her. She has shown loads of empathy and expertise in her work. I have enjoyed the time spent, during the calls.
Written on Dec 23, 2021 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, grief, sleeping disorders, self esteem, anger management, career difficulties, coping with life changes, coaching, compassion fatigue, and adhd
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