Susan O'Connell

LCSW

About me

I am a licensed Clinical Social Worker in the State of Wisconsin. I began my career in the area of addictions, working both with the patient and families of people with substance abuse problems. I have since expanded on that area and have extensive experience working with depression, stress and anxiety, relationship issues, grief and loss, chronic medical issues, caregiver and compassion fatigue,

I try to meet each person that I work with where they are at and help them discover their strengths and develop plans to assist with the changes they would like to make. It takes alot to reach out for help, and I want to make sure that I honor that and help people feel that they are not alone in their struggles.

Since I have been in the field for a long time, I have been trained in a multitude of treatment approaches but I have committed to staying current in the new ideas that are being used. I currently rely heavily on Cognitive Behavioral Therapy as well as Acceptance and Committment Therapy. I incorporate education and homework to augment the time that we spend together. I also feel strongly that I need to practice what I preach and work on maintaining a healthy lifestyle myself. At this point, I am working primarily Wednesday through Friday 9 to 5, and 8 to 2 on Saturdays. If you need evening appointments, please look for a therapist with that availability.


Specialties

  • Stress, Anxiety
  • Addictions
  • Relationship issues
  • Family conflicts
  • Depression
Also experienced in:
LGBT , Trauma and abuse , Grief , Intimacy-related issues , Parenting issues , Self esteem , Career difficulties , Coping with life changes , Compassion fatigue , ADHD , Abandonment , Aging and Geriatric Issues , Blended Family Issues , Read more...

Clinical approaches:
Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Solution-Focused Therapy

Years of Experience: 35

Services Offered


  • Messaging

  • Phone

  • Video

Licensing

WI LCSW 123-3011


Reviews

These quotes represent just a few of the many positive reviews that we have received for Susan O'Connell. We don’t pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.

Written on Jan 06, 2022 after therapy with Susan for 2 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, parenting issues, and self esteem

Susan O'Connell has been wonderful to work with. She has helped me realize that a lot of my anxiety and depression come from being very critical of myself and having little compassion towards myself. She has identified why I have these traits and the clarity I have gotten from knowing this and working through them with her has helped immensely. I have less panic and anxiety attacks and when I do I am able to use the tools and knowledge Susan has given me to avoid becoming depressed and feeling hopeless. I enjoy reading and the material and exercises she has suggested for me have been appropriate and realistic.

Written on Jan 02, 2022 after therapy with Susan for 2 months on issues concerning stress, anxiety, lgbt, relationship issues, trauma and abuse, compassion fatigue, and adhd

Susan is phenomenal. Very happy to have her support.

Written on Nov 19, 2021 after therapy with Susan for 1 month on issues concerning family conflicts, self esteem, and coping with life changes

I was skeptical through the first two or so sessions because what we talked about were things that I felt were baggage to me for so long. But Susan Made me realize that it isn’t so much that and it could be resolved through the most simplest of things. I’m slowly beginning to feel better thanks to her.

Written on Oct 05, 2021 after therapy with Susan for 4 months on issues concerning addictions

Susan is amazing! Listens and takes in the whole story. Feel I can be completely honest and open up to her. Gives many ways to help yourself and is always there for you.

Written on Sep 17, 2021 after therapy with Susan for 9 months on issues concerning stress, anxiety, eating disorders, parenting issues, career difficulties, and coping with life changes

Susan has help me through so many issues big and small!

Written on Aug 25, 2021 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, self esteem, and compassion fatigue

Susan has a warm and inviting presence, and it was easy to open up with her. She is a careful listener and offered a thoughtful perspective. I highly recommend her.

Written on Mar 24, 2021 after therapy with Susan for 6 months on issues concerning stress, anxiety, and grief

She has been a great help. After a few month gap in meetings we picked up right where we left off. She is great

Written on Dec 28, 2020 after therapy with Susan for 4 months on issues concerning depression, stress, anxiety, trauma and abuse, self esteem, and adhd

I enjoyed working with Susan and would recommend to others.

Written on Dec 21, 2020 after therapy with Susan for 10 months on issues concerning depression, relationship issues, and intimacy-related issues

Susan is a caring and thoughtful person and I could not recommend more. She is an excellent listener and really provides helpful advice without sounding procedural/clinical. Perhaps it is because she has such an excellent sense of empathy, but, I always truly feel understood by her. While I have told her some things I’m certainly not proud of - I’ve never felt judged. I’m picky with who I share my story with, and I’m so happy that I found her! She has helped me so much over the past year and I would give her 15 stars in a 5 star review. She listens and is there to hear it all, the good the bad and the ugly, but always manages to provide thoughtful responses and somehow.... sprinkle light into some really dark situations. Our discussion have taught me a lot and I am highly recommend speaking with her. Thank you Susan.

Written on Dec 05, 2020 after therapy with Susan for 1 month on issues concerning relationship issues, and intimacy-related issues

She is amazing!! Very helpful, we have only had a couple sessions but she has really helped me work through some internal demons.

Written on Nov 16, 2020 after therapy with Susan for 3 weeks on issues concerning stress, anxiety, self esteem, and career difficulties

Susan is amazing, she’s supportive but honest and pragmatic. She’s been immensely helpful in a short time period.

Written on Oct 10, 2020 after therapy with Susan for 8 months on issues concerning relationship issues, and family conflicts

Susan is supportive, responsive, and caring. Her feedback is practical, empathetic, and enlightening. Her guidance and knowledge of relationships have helped me achieve my initial counseling goals. Susan gave me hope and suggestions for new ways of thinking and assessing my relationships. I cannot express the gratitude I have for Susan, how lucky I feel that I found her here, and to have been matched with her.

Written on Sep 22, 2020 after therapy with Susan for 3 weeks

I am just getting started here so it is premature to write a review. I just do not have enough information yet. So far though I have no cause for complaints. She is competent and her communications have been appropriate.

Written on Sep 18, 2020 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, self esteem, and coping with life changes

Susan's very sympathetic & helpful. She's a great listener and knows when to push and when to leave an issue til you're ready to tackle it.

Written on Jun 29, 2020 after therapy with Susan for 3 months on issues concerning depression, stress, anxiety, addictions, lgbt, relationship issues, family conflicts, and trauma and abuse

Susan has made me feel more comfortable about counseling. I still get anxious about appointments, but every time we conclude a session I am grateful for her help.

Written on Jun 17, 2020 after therapy with Susan for 2 weeks on issues concerning addictions

Very personal and willing to listen as well as ask questions that may be difficult to answer but are needed to be asked.

Written on Jun 08, 2020 after therapy with Susan for 2 months on issues concerning depression, stress, anxiety, self esteem, and career difficulties

Susan is absolutely wonderful and very knowledgeable!

Written on Mar 31, 2020 after therapy with Susan for 4 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, and coping with life changes

Susan has a wealth of professional experience and offers genuine warmth and ease. She made a clear effort to understand my issues in full and was perceptive about my experience. I felt very comfortable speaking with her soon into our sessions.

Written on Feb 14, 2020 after therapy with Susan for 2 weeks on issues concerning depression, and stress, anxiety

Susan has been great at accommodating me, seeing me on short notice and opening up new time slots when I need them. She's a great listener and has helped me reflect on things from a new perspective, which has helped calm my anxiety and makes it easier to get through the day.

Work with me!