Therapist Susan O'Connell Photo

Susan O'Connell, LCSW

Stress, Anxiety Addictions Relationship issues Family conflicts Depression
Video Phone Messaging

About me

I am a licensed Clinical Social Worker in the State of Wisconsin. I began my career in the area of addictions, working both with the patient and families of people with substance abuse problems. I have since expanded on that area and have extensive experience working with depression, stress and anxiety, relationship issues, grief and loss, chronic medical issues, caregiver and compassion fatigue,

I try to meet each person that I work with where they are at and help them discover their strengths and develop plans to assist with the changes they would like to make. It takes alot to reach out for help, and I want to make sure that I honor that and help people feel that they are not alone in their struggles.

Since I have been in the field for a long time, I have been trained in a multitude of treatment approaches but I have committed to staying current in the new ideas that are being used. I currently rely heavily on Cognitive Behavioral Therapy as well as Acceptance and Committment Therapy. I incorporate education and homework to augment the time that we spend together. I also feel strongly that I need to practice what I preach and work on maintaining a healthy lifestyle myself. At this point, I am working primarily Wednesday through Friday 9 to 5, and 8 to 2 on Saturdays. If you need evening appointments, please look for a therapist with that availability.

Professional experience

35yrs in practice

Additional areas of focus: LGBT, Trauma and abuse, Grief, Intimacy-related issues, Parenting issues, Self esteem, Career difficulties, Coping with life changes, Compassion fatigue, ADHD, Abandonment, Aging and Geriatric Issues, Blended Family Issues, Cancer, Caregiver Issues and Stress, Codependency, Commitment Issues, Communication Problems, Drug and Alcohol Addiction, Family of Origin Issues, Infidelity, Isolation/Loneliness, Life Purpose, Midlife Crisis, Money and Financial Issues, Mood Disorders, Multicultural Concerns, Seasonal Affective Disorder (SAD), Self-Love, Sexual Assault and Abuse, Women's Issues

Clinical approaches: Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Solution-Focused Therapy

License information

WI LCSW 3011-123


These quotes represent just a few of the many positive reviews that we have received for Susan O'Connell. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.

Susan has been my therapist for about 3 years now. She has helped me grow so much since working together and I am so grateful to have had the chance to work with her! She has helped me believe in myself and help break toxic patterns that I have gone through in life due to past family and friend dynamics. She is very kind, open, supportive, and gives great resources!

Written on Dec 29, 2022 after therapy with Susan for 2 years and 8 months on issues concerning depression, stress, anxiety, relationship issues, grief, self esteem, and career difficulties

Susan O'Connell has been wonderful to work with. She has helped me realize that a lot of my anxiety and depression come from being very critical of myself and having little compassion towards myself. She has identified why I have these traits and the clarity I have gotten from knowing this and working through them with her has helped immensely. I have less panic and anxiety attacks and when I do I am able to use the tools and knowledge Susan has given me to avoid becoming depressed and feeling hopeless. I enjoy reading and the material and exercises she has suggested for me have been appropriate and realistic.

Written on Jan 06, 2022 after therapy with Susan for 2 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, parenting issues, and self esteem

Susan is phenomenal. Very happy to have her support.

Written on Jan 02, 2022 after therapy with Susan for 2 months on issues concerning stress, anxiety, lgbt, relationship issues, trauma and abuse, compassion fatigue, and adhd

I was skeptical through the first two or so sessions because what we talked about were things that I felt were baggage to me for so long. But Susan Made me realize that it isn’t so much that and it could be resolved through the most simplest of things. I’m slowly beginning to feel better thanks to her.

Written on Nov 19, 2021 after therapy with Susan for 1 month on issues concerning family conflicts, self esteem, and coping with life changes

Susan is amazing! Listens and takes in the whole story. Feel I can be completely honest and open up to her. Gives many ways to help yourself and is always there for you.

Written on Oct 05, 2021 after therapy with Susan for 4 months on issues concerning addictions

Susan has help me through so many issues big and small!

Written on Sep 17, 2021 after therapy with Susan for 9 months on issues concerning stress, anxiety, eating disorders, parenting issues, career difficulties, and coping with life changes