About me

We all struggle with obstacles that seem insurmountable but I believe everyone has the power within themselves to reach for the stars. Sometimes it takes baby steps and often we need someone we can trust to lend a helping hand. I will be there to listen and offer that hand. I am an empathetic, mental health professional with 20 years experience counseling children, adolescents and adults. My extensive background in musical theater has provided me with the skills to incorporate psychodrama, music therapy and puppetry into my therapeutic interventions. I am highly accomplished in dealing with crisis intervention, childhood trauma, ADHD, ODD mood disorders and PTSD. My therapeutic approach is eclectic incorporating behavior therapy, CBT and TA which has proven successful working with difficult adolescents. I welcome diversity and have had experience servicing the LGBTQ community. I work with my clients to create an open and safe environment where thoughts and feelings can be shared without fear of judgment. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started! My goal is to help you develop the necessary coping skills to face challenges in your life and build a positive path forward.


  • Stress, Anxiety
  • Trauma and abuse
  • Bipolar disorder
  • Depression
  • ADHD
Also experienced in:
LGBT , Relationship issues , Family conflicts , Eating disorders , Sleeping disorders , Parenting issues , Anger management , Self esteem , Career difficulties , Coping with life changes , Abandonment , Adoption and Foster Care , Read more...

Clinical approaches:
Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Solution-Focused Therapy

Years of Experience: 20

Services Offered

  • Messaging

  • Live Chat

  • Phone

  • Video


IL LCPC 180.014639


These quotes represent just a few of the many positive reviews that we have received for Susan Pagels. We don’t pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.

Written on Dec 08, 2022 after therapy with Susan for 1 month on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, parenting issues, self esteem, anger management, coping with life changes, and adhd

Super easy to talk to and makes you feel safe!

Written on Dec 08, 2022 after therapy with Susan for 2 weeks on issues concerning lgbt, family conflicts, and parenting issues


Written on Oct 05, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, and trauma and abuse

Susan is very caring and a great listener. She is not judgmental. She is great at making her patients feel safe and cared for. She is genuine and I highly recommend her. She is helpful with very traumatic and triggering topics. She is also very friendly and professional.

Work with me!