Hello, my name is Susan. I am a licensed mental health counselor in Florida, where I have worked in the mental health community for 20 years. I have experience helping a wide range of clients and families with a wide variety of issues to include anxiety, depression, grief, relationship issues and trauma of abuse, Bipolar Disorder and ADHD.
As a therapist, I prefer to use a client-centered approach to treatment because I believe clients need to be heard and listened to at a deep level. This allows them to hear themselves undeniable them to resolve their pain and reach of real healing. I am able to effectively and seamlessly incorporate cognitive behavior therapy, motivational interviewing, solution-based therapy, grief therapy, parenting education throughout our sessions, based on your goals. Your unique needs are of the highest importance in the therapy relationship. I will keep us focused on practical solutions and lasting change.
You are brave to reach out for help! You have taken the right first step to healing. I welcome the opportunity to work with you. I would be honored to be your guide through your healing process.
Additional areas of focus:Addictions, Relationship issues, Family conflicts, Parenting issues, Anger management, Career difficulties, Bipolar disorder, Coping with life changes, Compassion fatigue, ADHD, Abandonment, Adoption and foster care, Aging and geriatric issues, Avoidant personality, Caregiver issues and stress, Chronic pain, illness, and disability, Codependency, Coping with natural or human-caused disaster, Dependent personality, Domestic violence, Family of origin issues, Family problems, Forgiveness, Guilt and shame, Hospice and end-of-life counseling, Impulsivity, Intellectual disability, Isolation / loneliness, Veteran and Armed Forces Issues, Mood disorders, Obsessions, compulsions, and OCD, Panic disorder and panic attacks, Postpartum depression, Post-traumatic stress, Pregnancy and childbirth, Self-harm, Social anxiety and phobia, Workplace issues
Clinical approaches: Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Motivational Interviewing, Solution-Focused Therapy, Trauma-Focused Therapy, Internal Family Systems
Services offered
Video
Phone
Live Chat
Messaging
License information
FL LMHC MH3942
Reviews
These quotes represent just a few of the many positive reviews that we have received for Susan Phillips. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Susan is an incredible therapist and the consummate professional. She cares about her clients and that’s evident in how she approaches each interaction. I would recommend Susan for anyone seeking mental health treatment or counseling without hesitation. Additionally, BetterHelps platform allows remote access and flexibility to participate.
Written on Nov 18, 2025 after therapy with Susan for 3 years and 9 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, and grief
Validating and challenging in turn as needed. She is compassionate and kind as well as knowledgeable.
Written on Nov 17, 2025 after therapy with Susan for 2 weeks on issues concerning depression, family conflicts, and grief
Such a genuinely wise, caring person. So blessed to have Susan in my life.
Written on Oct 19, 2025 after therapy with Susan for 2 months on issues concerning family conflicts, and grief
Susan cares about the ones seeking therapy, she checks in regular which means a lot
Written on Oct 05, 2025 after therapy with Susan for 8 months on issues concerning depression, stress, anxiety, relationship issues, grief, parenting issues, self esteem, coping with life changes, and adhd
Susan has played a huge role in my growth and success over the last several years. She has helped me greatly and the ability to easily communicate via BetterHelp has been wonderful.
Written on Sep 07, 2025 after therapy with Susan for 4 years and 6 months on issues concerning depression, stress, anxiety, relationship issues, and self esteem
Susan has been one of my biggest blessings! She is incredibly knowledgeable, patient, thoughtful, responsive....I couldn't ask for a better therapist. She's AMAZING!!!
Written on Aug 22, 2025 after therapy with Susan for 3 years and 1 month on issues concerning stress, anxiety, relationship issues, and grief
I’ve been working with Susan for 2 years and am feeling so much better. I have some peace and many tangible tools to work with now. I am FINALLY making progress to a happier life!
Written on Aug 03, 2025 after therapy with Susan for 1 year and 9 months on issues concerning stress, anxiety, and family conflicts
She helped me through a tough spot that I was experiencing and I couldn't be anymore grateful. Her guidance has helped me set boundaries at work which transformed my daily work life.
Written on Aug 03, 2025 after therapy with Susan for 1 month on issues concerning depression, stress, anxiety, addictions, family conflicts, trauma and abuse, and grief
Susan is thoughtful, compassionate and amazing at what she does! She has helped me so much
Written on May 11, 2025 after therapy with Susan for 6 months on issues concerning trauma and abuse, and grief
Susan is the best! She listens and is on point in asking the right questions at the right time. I love my therapist very much ❤️❤️❤️
Written on May 01, 2025 after therapy with Susan for 2 months on issues concerning relationship issues, family conflicts, trauma and abuse, parenting issues, and adhd
Listens and helped me navigate difficult moments in life.
Written on Apr 28, 2025 after therapy with Susan for 1 year and 1 month on issues concerning coping with life changes
Susan is a thoughtful and supportive therapist that is great at helping me pinpoint root causes of issues I'm experiencing. I really appreciate the amount of support Susan gives me while being direct and solutions-oriented. I look forward to our conversations and feel empowered to take control of my mental health after our sessions.
Written on Apr 17, 2025 after therapy with Susan for 1 month on issues concerning depression, stress, anxiety, relationship issues, family conflicts, and adhd
Susan is a wonderful listener and gives helpful solutions.
Written on Mar 23, 2025 after therapy with Susan for 3 weeks on issues concerning depression, stress, anxiety, lgbt, relationship issues, trauma and abuse, parenting issues, and adhd
Susan has a phenomenal degree of experience in the field. She is an expert at getting to the source of the primary concern, even when at a surface level it looks unrelated. She will hold you accountable when you ask her too, while also not forcing hard topics when you just need a light week. I went from therapist skepticism to feeling convicted to write a glowing review.
Written on Mar 13, 2025 after therapy with Susan for 3 months on issues concerning stress, anxiety
BetterHelp has been a game-changer for me, and I can’t say enough about my therapist, Susan. When I first started therapy, I was navigating the overwhelming grief of losing my best friend to an overdose—a loss that made me rethink my entire life, including my career path as a 45-year-old college student. From our very first sessions, I knew I could trust Susan. She not only listens with compassion but also reaches out when I start to withdraw, reminding me that I’m not alone. That kind of support is truly invaluable.
Written on Mar 03, 2025 after therapy with Susan for 3 weeks
I’ve only had a a couple sessions with Susan but she has been a great counselor to me. She provides a great place for me to express myself and she helps me navigate my problems in a healthy way.
Written on Feb 01, 2025 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, addictions, intimacy-related issues, self esteem, anger management, and adhd
I feel like she cares.
Written on Dec 31, 2024 after therapy with Susan for 2 weeks on issues concerning relationship issues, family conflicts, trauma and abuse, and anger management
Susan is the best. I'm so glad I have her in my corner. She's really helped me alot. When our sessions are over I feel so much better about myself and everything going on around me.
Written on Nov 25, 2024 after therapy with Susan for 8 months on issues concerning depression, and grief
Susan is incredible and helped me greatly! Would highly recommend her as a therapist!
Written on Nov 18, 2024 after therapy with Susan for 1 month on issues concerning depression, stress, anxiety, relationship issues, self esteem, and coping with life changes
Susan has been and is always supportive of my struggles and concerns with my well-being
Written on Oct 31, 2024 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, trauma and abuse, sleeping disorders, self esteem, coping with life changes, and adhd
Susan is absolutely awesome
Written on Oct 30, 2024 after therapy with Susan for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, self esteem, coping with life changes, and compassion fatigue
I’m super pleased with Susan.
Written on Oct 27, 2024 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, trauma and abuse, self esteem, coping with life changes, and compassion fatigue
Exceptional! Im able to think clearly as she listens while i speak and vent about my issues, and
Also helps bring a unique perspective about things going in my life rather than most other therapist's I’ve had before , thank you!
Written on Sep 24, 2024 after therapy with Susan for 3 months on issues concerning depression, and stress, anxiety
Susan immediately dove in to help me with my problems where I expected it to take a few weeks to understand them.
Written on Aug 27, 2024 after therapy with Susan for 2 weeks on issues concerning trauma and abuse, grief, parenting issues, career difficulties, and coping with life changes
I have never made as much progress with a therapist as I have with Susan. I believe that Her successful approach lies in the fact that she is completely focused on what will help the client and how she can assist them to get there. She doesn’t show away from telling you the truth even if you don’t wanna hear it. She is kind, empathetic and knowledgeable.
Written on Jun 17, 2024 after therapy with Susan for 4 months on issues concerning stress, anxiety, family conflicts, trauma and abuse, grief, parenting issues, self esteem, career difficulties, coping with life changes, compassion fatigue, and adhd
She is exceptionally caring and genuinely interested in her clients. It’s rare and refreshing to see someone so dedicated to their profession and as a kind person. Grateful for having the opportunity to work with her.
Written on Jun 06, 2024 after therapy with Susan for 3 months on issues concerning depression, stress, anxiety, self esteem, coping with life changes, and compassion fatigue
I like talking to nice people
Written on May 12, 2024 after therapy with Susan for 2 months on issues concerning depression, stress, anxiety, addictions, trauma and abuse, self esteem, and adhd
Very caring!
Written on May 04, 2024 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, grief, and self esteem
I have had so many serious issues with trauma and ongoing struggles with my mental health. My therapist has been a saving grace, I dont know what I would do without her.
Written on Apr 23, 2024 after therapy with Susan for 11 months on issues concerning depression, stress, anxiety, trauma and abuse, anger management, career difficulties, and coping with life changes
She is amazing! Never judges, gives honest opinions, and overall is a blessing of a therapist. I will continue to use her and recommend that others do.
Written on Apr 22, 2024 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, self esteem, bipolar disorder, coping with life changes, and adhd
Only 2 sessions in and Susan has given me many good ideas and plans to move in the right direction. Helping me understand problems aren’t resolved in a minute, this is a whole life and there is work to be done. Thanks!
Written on Mar 21, 2024 after therapy with Susan for 2 weeks on issues concerning depression, self esteem, career difficulties, bipolar disorder, and coping with life changes
She has always been extremely kind, thoughtful, and thought-provoking. She listens, empathizes, and challenges (when appropriate).
Written on Jan 14, 2024 after therapy with Susan for 1 month on issues concerning depression, stress, anxiety, relationship issues, parenting issues, self esteem, career difficulties, and coping with life changes
She is wonderful!
Written on Sep 25, 2023 after therapy with Susan for 5 months on issues concerning stress, anxiety, family conflicts, trauma and abuse, grief, and anger management
Even when I feel like I don't have anything to work on, Susan knows the right questions to ask. She listens SO WELL and can see past my messy emotions to help me understand what is really going on. I am just so impressed with her skills! We have been working together for 6 or 7 months now and I feel so much better and more healthy than when I started. I highly recommend Susan, especially to anyone who is new to Betterhelp.
Written on Sep 20, 2023 after therapy with Susan for 5 months on issues concerning stress, anxiety, trauma and abuse, sleeping disorders, and adhd
Susan is amazing. She is respectful and caring. She truly takes the time to make sure you are heard and feel safe. I would recommend her to anyone needing a therapist who knows how to talk to your inner self.
Written on Sep 20, 2023 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, trauma and abuse, and anger management
Susan is an incredible therapist, she has been instrumental in getting me through a tough time. I cannot recommend her enough!
Written on Sep 19, 2023 after therapy with Susan for 7 months on issues concerning stress, anxiety, and self esteem
Susan is a great listener. She asks me questions that get to the root of my issue and make me think retrospectively.
Written on Sep 18, 2023 after therapy with Susan for 1 year and 9 months on issues concerning stress, anxiety, family conflicts, grief, and career difficulties
Susan is the best! Very caring, great listener, wonderful suggestions
Written on May 30, 2023 after therapy with Susan for 4 months on issues concerning stress, anxiety, and grief
She participated with listening and understanding the circumstance and made suggestions on how to handle and react towards the issues. She was great help.
Written on Apr 26, 2023 after therapy with Susan for 1 month on issues concerning stress, anxiety, relationship issues, family conflicts, career difficulties, and coaching
Susan is incredible. As a Christian woman, I went through 6 others before I found her as the fit for me. You need someone who can understand your goal, even when it goes against a secular generalized opinion.
Written on Mar 07, 2023 after therapy with Susan for 2 years and 6 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, parenting issues, self esteem, anger management, and adhd
Susan is gentle and is a great listener
Written on Feb 03, 2023 after therapy with Susan for 4 months on issues concerning relationship issues, grief, and self esteem
Susan has been kind and caring
Written on Jan 28, 2023 after therapy with Susan for 1 month on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, sleeping disorders, parenting issues, self esteem, anger management, career difficulties, bipolar disorder, coping with life changes
Susan is a great listener and after one session has already offered very valuable insight. Looking forward to continuing to work with her.
Written on Jan 16, 2023 after therapy with Susan for 3 weeks on issues concerning family conflicts, grief, and coping with life changes
Susan is an excellent therapist who is very dedicated to her clients.
Written on Dec 19, 2022 after therapy with Susan for 7 months on issues concerning trauma and abuse, self esteem, and coping with life changes
Excellent
Written on Nov 26, 2022 after therapy with Susan for 6 months on issues concerning relationship issues
Susan has helped me in many ways that I didn’t even know I needed. She’s kind , patient and listens to all of my concerns followed up with helpful tips on healing past traumas. I highly recommend using her as your therapist; you won’t be disappointed! I’m forever indebted to her.
Written on Nov 25, 2022 after therapy with Susan for 4 months on issues concerning depression, stress, anxiety, trauma and abuse, self esteem, and coping with life changes
Susan you have been so amazing, I am looking forward to our session and I look forward to booking many more! ❤️
Written on Nov 05, 2022 after therapy with Susan for 2 months on issues concerning depression, stress, anxiety, self esteem, and career difficulties
I’ve been working with Susan for over a year now and she’s come to be irreplaceable. I consider her part of my ’master mind’ group. Her kind approach, honest feedback, and gentle nudges and challenges along the way have helped me grow tremendously. I’m forever grateful to have started therapy and to have Susan as my counselor.
Written on Sep 14, 2022 after therapy with Susan for 1 year and 10 months on issues concerning stress, anxiety, career difficulties, and adhd
Susan has been wonderful! She is so understanding but also very straightforward with constructive feedback. She is able to provide guidance with kindness and support. I feel empowered by our conversations while still feeling emotionally safe enough to be vulnerable.
Written on Aug 09, 2022 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, relationship issues, and parenting issues
She's patient and amiable.
Written on Aug 08, 2022 after therapy with Susan for 2 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, and adhd
Susan has been such an amazing resource in my life! She actively cares and goes above and beyond to reach out or provide me with tools even outside of our sessions!.
Written on Jul 17, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, and relationship issues
Susan is a great listener and very empathetic toward me. She had been responsive and actively involved in my needs and concerns.
Written on Jul 11, 2022 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, addictions, relationship issues, self esteem, and adhd
Susan is awesome!! she’s been able to help me with some traumas that I had about my past and she did it in such short period of time! She’s been very understanding about the situation I’ve been through and she’s never made me feel guilty about it. I’m so glad she’s my therapist and that’s she’s been able to help me to improve myself and get better ❤️
Written on Jun 06, 2022 after therapy with Susan for 3 weeks on issues concerning relationship issues, family conflicts, trauma and abuse, intimacy-related issues, self esteem, anger management, and career difficulties
Susan is very attentive and I feel like I’m actually being heard for the first time in a long time.
Written on Apr 27, 2022 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, depression, self esteem, relationship issues, family conflicts, coping with life changes, trauma and abuse, and adhd
Susan has been pivotal in my life. And I’m grateful that she gently reminds me to take the time for myself to talk to her.
Written on Mar 02, 2022 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, self esteem, and coping with life changes
I am so happy that I got paired with Susan Phillips. She is so kind, so encouraging, easy to talk to, and understanding. I really feel like she truly listens to you and comments and make suggestions that are really helpful, and at the same time doesn’t put any pressure on you. I feel like she is spot on about how an experience you’ve had makes you feel. It’s like she truly empathizes with you. She just seems very special to me and I enjoy talking to her.
Written on Feb 20, 2022 after therapy with Susan for 2 weeks on issues concerning depression, and self esteem
Love my counselor and have already recommended and better help all the time
Written on Feb 01, 2022 after therapy with Susan for 7 months on issues concerning depression, relationship issues, family conflicts, and self esteem
Susan was low key and exactly what I needed at the time.
Written on Dec 09, 2021 after therapy with Susan for 2 months on issues concerning relationship issues, family conflicts, and self esteem
So far I have been meeting with Susan for almost two months and I am SO grateful for all the work we have been able to do. She is understanding, calm and creates an environment that fosters vulnerability and healing. She is an expert in trauma and trauma-related therapy and meeting with her has been fundamental to my journey or recovery and becoming one with my fractured parts again. I would recommend meeting with Susan to anyone, without a doubt.
Written on Dec 06, 2021 after therapy with Susan for 2 months on issues concerning depression, stress, anxiety, trauma and abuse, self esteem, and adhd
Susan is so sincere and opening up to her was so easy! She has already helped me immensely
Written on Sep 24, 2021 after therapy with Susan for 2 weeks on issues concerning stress, anxiety
I’ve had 4 therapy sessions with Susan so far and I can say that each and every time, I’ve been understanding myself and feeling more progress. I will continue to work with her until I know that I’m at a much better place than when I started
Written on Aug 25, 2021 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, relationship issues, self esteem, and anger management
Susan is very patient, understanding, and has a great outlook on my situation. I appreciate her perspective and look forward to working through some things with her.
Written on Aug 12, 2021 after therapy with Susan for 4 weeks on issues concerning stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, sleeping disorders, parenting issues, and anger management
I have only met with Susan last week for our first session. Our second session is this afternoon. She has been very responsive and encouraging via email. Also, she has sent me helpful worksheets on Forgiveness and Coping with Anxiety. I believe she will continue to guide me and help me on the road to healing.
I am so thankful for BetterHelp and connecting me with Susan.
Sherry Richmond
Written on Aug 05, 2021 after therapy with Susan for 2 weeks on issues concerning stress, anxiety
Beautiful soul willing to listen and offer resources
Written on Aug 03, 2021 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, addictions, self esteem, career difficulties, and coping with life changes
I’ve only met with Susan twice but she has already been so helpful. She isn’t afraid to ask you the hard questions that make you revaluate some things.
Written on Jun 30, 2021 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, relationship issues, self esteem, and adhd
She’s just perfect
Written on May 22, 2021 after therapy with Susan for 2 months
Susan is very attentive to listening, providing feedback. She is extremely patient and helped me better understand a variety of things I was struggling with. I'm very grateful for Susan :)
Written on May 14, 2021 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, and adhd
An all around wonderful person. Caring, understanding and knowledgeable. Susan’s approach is gentle and insightful.
Written on May 13, 2021 after therapy with Susan for 5 months on issues concerning depression, stress, anxiety, family conflicts, self esteem, and adhd
Susan has been very helpful with my grieving process. She’s an ear for me to vent to and gives me helpful tips on how to feel better when I’m feeling low. I’m happy so far with my sessions.
Written on May 02, 2021 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, and grief
To be put simply, Susan is awesome. She is very wise but also understands and listens to you. She makes things very personable and I appreciated that greatly.
Written on Apr 11, 2021 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, and compassion fatigue
Susan is very attentive, and helps you maintain awareness of your progress and how that relates to your goal.
Written on Apr 02, 2021 after therapy with Susan for 1 month on issues concerning depression, stress, anxiety, family conflicts, grief, intimacy-related issues, eating disorders, parenting issues, self esteem, coping with life changes, compassion fatigue, and adhd
Ms.Susan is a very friendly and respectable person. She's been helping me get through a lot the past couple of weeks and I don't know what I don't know what i would've done with out her guidance. Overall I'm very comfortable with her and I'm glad I have someone I can confide in.
Written on Mar 17, 2021 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, sleeping disorders, parenting issues, self esteem, anger management, coping with life changes, and adhd
She has made me realize a lot of things in my life, and showing how to deal with them with worksheet
Written on Feb 24, 2021 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, parenting issues, self esteem, and career difficulties
Susan is very professional and always available!
Written on Dec 27, 2020 after therapy with Susan for 1 month on issues concerning depression, stress, anxiety, career difficulties, and adhd
Susan is wonderful to work with and is very supportive and understanding.
Written on Dec 26, 2020 after therapy with Susan for 4 weeks on issues concerning stress, anxiety, and career difficulties
Susan is wonderful and such a blessing.
Written on Nov 09, 2020 after therapy with Susan for 2 weeks
Susan Phillips is amazing, she listen you and tries to empathize with what you're going through. She is simply amazing!
Written on Oct 14, 2020 after therapy with Susan for 2 weeks on issues concerning depression, and self esteem
Susan has been very caring and responsive. I haven't worked with her long but she's been great!!
Written on Sep 30, 2020 after therapy with Susan for 1 month on issues concerning depression, stress, anxiety, and compassion fatigue
Susan is amazing at listening and guiding me through a very tough situation I am currently in. She has a very relaxed and calming demeanor. I would highly recommend her.
Written on Sep 02, 2020 after therapy with Susan for 3 weeks
Susan is very helpful and friendly. She puts the patient first and offers not only advice but practical ways for a patient to take better care of themselves mentally through activities.
Written on Aug 23, 2020 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, family conflicts, trauma and abuse, and career difficulties
Susan has been very a very kind and helpful support to me. She has offered biblical encouragement and practical tools to help me learn to cope. With her help, I’m learning how to take Jesus’ hand and heal from deep and deeply repressed wounds. I am very grateful for Susan!
Written on Aug 19, 2020 after therapy with Susan for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, intimacy-related issues, and self esteem
I really like Susan so far. I haven't had a live session yet so I can't say for sure I would recommend her yet, but based on current communication I'm sure I will. :)
Written on Aug 19, 2020 after therapy with Susan for 2 weeks on issues concerning stress, anxiety, relationship issues, eating disorders, sleeping disorders, parenting issues, self esteem, and anger management
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