Web Accessibility Statement

Commitment and Standards

At BetterHelp we are committed to delivering a web experience that provides equal access and opportunity for individuals with any disabilities. We are now actively striving to deliver a web experience that is aligned with the most recent Web Content Accessibility Guidelines (WCAG) at the AA level, published by World Wide Web Consortium (W3C)

To improve the experience for all our users, we utilize the Accessibe interface. This tool optimizes the screen reader experience as well as provides an interface that enables users with visual impairments to adjust the design and UI of our website.

Screen-reader and keyboard navigation

  • To launch the accessibility preferences interface at any time, press the Alt+9 keyboard combination.
  • To turn on screen-reader adjustments at any time, press the Alt+1 keyboard combination.
Please disable any ad-blocker software to ensure that this interface functions properly.

Comments and Feedback

While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. If you experience any difficulty accessing our website please contact us at contact@betterhelp.com with any questions or concerns.