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Do Not Sell My Information
We use our own and third-party technology, including cookies and web beacons, to connect you with therapy services, personalize your experience, improve our services, monitor and analyze usage, deliver a faster and safer experience, comply with laws, and for advertising purposes. To learn more, please visit our Privacy Policy. To learn more about the third party advertising partners we share data with when you opt in and why please see our Third Parties List.
To opt in to these uses, please 'Allow All' or update your settings for each category here and click 'Confirm my choices'.
You may choose to opt out at any time by choosing 'Do Not Sell My Information' at betterhelp.com, updating your settings here, and clicking 'Confirm my choices'.
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Necessary Operations
Always Active
We process data we consider necessary for the website to function and operate, regulate and monitor user experience, assess attribution internally, control data ingress, comply with laws and your indicated preferences, and provide security. You cannot opt out of this processing. We share this data with trusted service providers but not with third party advertisers or analytics companies.
Analytics
We also may share your data for analytics reasons with service providers. This allows us to work with service providers to process data related to traffic sources, visits, and site interactions to provide analytics. If you opt in to Analytics, we may share certain data with service providers. This information includes but is not limited to analyzing traffic sources, visits, and site interactions. If you opt out of Analytics, we may have less information to be able to make improvements to our products and services.
Advertising
We also may process your data for personal advertising and measurement of advertising effectiveness. These external companies may use this data to build a profile of your interests and show you relevant advertisements on other sites. If you opt in to Advertising cookies and web beacons, your IP address, Third Party identifier (if applicable), and some Visitor Data, excluding activity when you're logged in and have started therapy, may be shared for advertising purposes. If you opt out of Targeting, you may experience less personalized and useful advertising. You may find the specific third parties, why we share this information, and what each third party may do with this information in our Third Parties List.
Third Party Advertisers
The following describes the categories of information that are shared with Third Parties and the result, purpose, and benefit of doing so if you opt in to Advertising.
Categories of Information Shared: Visitor Data
Our Purpose for Sharing this Information: Sharing this data allows us to measure and optimize the effectiveness of our ads. This enables us to reach more people who may be looking for mental health support while minimizing our advertising costs, which helps us reduce downstream costs to our members.
Meta
According to the "How do we use your information?" section of Meta's Privacy Policy, Meta may use information to provide a personalized experience to you, including ads, and other purposes, which include: promoting safety, security, and integrity; provide measurement, analytics, and business services; communicate with you; and research and innovate for social good. For some purposes, Meta uses information across its products and across your devices.
According to the "How do we share information with Partners, vendors, service providers and Third Parties?"
TikTok
According to the "How We Use Your Information" section of TikTok's Privacy Policy, TikTok uses this information to: support its products and services; customize the content you see when you use TikTok; send promotional material from TikTok or on behalf of TikTok's affiliates; to improve and develop TikTok; measure advertising effectiveness; provide a customized ad experience; support social functions of TikTok; and to facilitate analytics, research, communications, marketing, inferences, security, identity, sales, purchases, and as otherwise consented to.
According to the "How We Share Your Information" section of TikTok's Privacy Policy, TikTok may share personal data with service providers and business partners to help them perform business operations.
Additionally, TikTok's Privacy Policy states that TikTok may share information with a parent, subsidiary, or other affiliates of their corporate group, data in connection with a substantial corporate transaction, for legal reasons, and may share your information for additional purposes with your consent.