Who we are
From the founder

Three years ago something happened in my life. I was facing significant challenges and I needed help. While searching for the right type of help for myself, I spoke with other people in similar situations. I noticed that many of them would greatly benefit from professional guidance, but they faced obstacles in getting the help they need. They felt that the current counseling solutions are too expensive, time-consuming, inconvenient, and inaccessible. Many people were also concerned by the lack of privacy and the stigma around it.

This made me think: We use the Internet to shop better, learn better, and work better; isn't it time we start using the Internet to live better?

With that mission in mind, BetterHelp was launched in the summer of 2013. We provide anyone facing life challenges with easy, discreet and affordable access to professional counseling from a licensed therapist.

We believe that human-to-human help cannot - and should not - be replaced by automated technology. Instead, we are leveraging new technologies to adapt traditional counseling into the lifestyle and expectations of today's consumers. Our members receive professional counseling using their computer, tablet or mobile phone - anytime they need and anywhere they are.

So far we've been fortunate and honored to touch the lives of over 200,000 people through more than two million sessions. We are also proud to be working with an amazing group of over 2,000 counselors who turn our vision into a reality by applying their knowledge, skills, experience and relentless care. In 2015 we expanded our resources and expertise by joining Teladoc (NYSE:TDOC), the nation's first and largest telehealth provider.

For me, the most rewarding part of this job is the phenomenal feedback we receive every day. Thousands of people have already came forward to express how BetterHelp made a huge change in their lives. So many others posted a review at independent review sites, recommended us in social media, or put a raving five-star review in the app store. I can't be grateful enough to anyone who took the time and courage to share their story. These truly inspiring stories are driving our passion and reinforcing our commitment to keep making BetterHelp better.

Many people in our team, including myself, have been involved in the creation and growth of several successful companies. Still, we all agree that nothing in our experience comes close to this chance we have in making a difference in peoples' lives and helping them reach a healthier and happier state of mind. We are honored and humbled by this opportunity. Our team keeps growing with devoted and talented professionals who strive to make the best product and service possible.

Today, BetterHelp is the largest e-counseling platform worldwide, and we're excited to see that it's already making such a great impact. However, we are still just at the very beginning of this long journey. I invite you to join our mission - as a counselor, as a team member or as someone who may use some help to live better.

Thank you for your interest in BetterHelp. If you'd like to get in touch, please don't hesitate to contact us, we'd love to hear from you!

Alon MatasFounder
Favorite movie: The Imitation Game
Sometimes when things are falling apart, they may actually be falling into place.
I am committed to ensuring an excellent experience for all of BetterHelp's community members. I'm always happy to answer any questions you may have and support you along your journey to better mental wellbeing.
Noor BakerCommunity and Support Manager
Favorite book: An Unquiet Mind by Kay Redfield Jamison
Once I had to start working remotely, BetterHelp was the natural choice for me to continue doing the work I love. It is such a rewarding experience with work with the clients, whether it is through individual work, couples work, or Groupinars. BetterHelp really does link qualified professionals with individuals looking for quality services, and who benefit from this form of behavioral health services most. Whether the boundaries are time, distance, illness, or cost from other services, BetterHelp is a wonderful alternative to make sure the clients have access to services, and that they make the progress they were hoping for.
Dr. Nicole MartinezPsy.D., LCPC
Favorite pets: My rescue dogs Panzer and Nacho
When writing the story of your life, don't let anyone else hold the pen.
Building modern software that helps people live better is my goal at BetterHelp.
Alain AdlerSoftware Artisan
Favorite book: The Hitchhiker's Guide to the Galaxy
I work hard to improve our ability to match our clients with the best counselor for their individual needs.
Harry ZhangBest Analyst in Town (p = 0.98)
Favorite actress: Constance Wu
Building BetterHelp has been one of the most rewarding experiences of my life. Everyday I get to help so many people get access to help they wouldn't otherwise get. As a bonus, everyday I get to work with a great team.
Danny BragonierCo-Founder / Developer, Marketing & Brew Master
Favorite team: SF Giants
I work to make BetterHelp fast and reliable while we continue to quickly deliver iterative improvements for our clients every day.
Jay ParolineVP Engineering
Favorite bird: Carolina Wren
Be somebody who makes everybody feel like a somebody.
BetterHelp has provided me with the opportunity, platform and forum to reach clients that would have typically not been able to receive counseling services and the experience has been nothing short of incredibly productive, therapeutic and rewarding. BetterHelp is committed to making the client and counselor experience and environment one that is user friendly, confidential, convenient and affordable.
Stacey Cook HawkMSW, LCSW
I am ecstatic about growing our community of better clients. Don't forget to follow us on Pinterest!
Annie RobisonAnalyst and Pro Pinner
Favorite ice cream flavor: Green tea
Set a goal that makes you want to jump out of bed in the morning.
I work my hardest to improve and perfect our mobile app so our users can talk to their counselors as easily as possible.
Ethan NeffMobile Development Intern
Favorite food: Rice
I have the distinct pleasure of helping people make meaningful changes to their lives without ever having them step foot inside my office. It's amazing to see BetterHelp use technology to bridge the gap between service providers and those who seek to better themselves.
Dr. Edgar VillarrealPhD
Favorite hobby: Building glass terrariums
Stars can't shine without darkness.
I'm a developer, which means everyday I'm building features and working on new ways to help our clients get the help they are seeking. Knowing that my work can help someone find a little bit more happiness is hugely rewarding.
Jon CampbellZen Developer
Favorite food: Tacos
I want all of our users to have the best experience possible using our service so they can focus on what matters.
Sonali DujariUI Designer and Front-end Developer
Favorite Friends episode: The one with Chandler in a box
A smooth sea never made a skillful sailor.
I provide the team at BetterHelp with insights through data. My goal is to help give users the best experience possible.
Richard GuilfordAnalyst
Favorite TV show: Curb Your Enthusiasm