In addition to checking credentials, each potential provider needs to complete a case study exam graded by a licensed clinician and be evaluated in a video interview. The result of this rigorous 4-5 week process is that only about 15% of the therapists who apply to work through BetterHelp are accepted to the platform.
We also show the full licensing information for each provider to make it easy for you to do your own due diligence on your counselor.
Coverage and benefits for traditional therapy and counseling services change from one health insurance company to another and from plan to plan, but generally the following rules apply:
If you consider using your health insurance, please check your coverage carefully by asking the following questions:
Our confidence in the platform comes primarily from the feedback and testimonials we receive from users. Every day we are excited to hear from more people about the way this service helped them make a tremendous change in their lives.
Your counselor may request additional specific information about you as required by their licensing board guidelines. This information is kept strictly confidential and protected by our secure system and patient data protection laws.