In addition to checking credentials, each potential provider needs to complete a case study exam by a licensed clinician and a be evaluated in a video interview. The result of this rigorous 4-5 week process is that only about 15% of the therapists who apply to work through BetterHelp are accepted to the platform.
We also show the full licensing information for each provider to make it easy for you to do your own due diligence on your counselor.
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Our confidence in the platform comes primarily from the feedback and testimonials we receive from users. Every day we are excited to hear from more people about the way this service helped them make a tremendous change in their lives.