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FAQs

How do I find a therapist nearby?

Simply type in your city, state, or zip code in the search bar above to find a counselor helping people in your area. Finding a counselor near you is helpful if you're seeking in-person therapy. With online therapy, you have more flexibility in choosing therapy with a counselor best suited for your needs. 

Which licensed counselor is right for me?

Finding the right therapist for you can seem overwhelming, but you can narrow down your search by considering what type of counseling you’d like to pursue. Take a few minutes to read through some counselor profiles to see their different areas of expertise and their philosophies on therapy. If you feel like your matched therapist isn’t the right one for you, you can choose to match with a different therapist at any time. The most important thing in therapy is if you feel comfortable with your counselor.

How long do I have to wait to get an appointment with a counselor?

After taking our short questionnaire, you can instantly message the therapist that you’ve been matched to and schedule a time with them for a live therapy session. You can message your therapist as often as you would like, 24 hours a day, 7 days a week. Online therapy typically allows you to connect with a therapist more often than in-person therapy does. In both online therapy and in-person therapy, your counselor will integrate different methods into your treatment plan. For example, cognitive-behavioral therapy is used to challenge and replace negative thoughts (cognitions) with healthy behaviors. Other methods include dialectical behavior therapy, interpersonal therapy, psychodynamic therapy, emotion-focused therapy, and family therapy.

How much does counseling cost?

Traditional face-to-face therapy typically costs $150-250 per session, while online therapy ranges from $60-90 per week (billed every four weeks). With face-to-face therapy, you're paying for one live counseling session per week, and you generally cannot contact your therapist between sessions. With online therapy, you're paying for one live therapy session per week, as well as the ability to message your therapist 24/7. With BetterHelp therapy, therapists typically check their messages once or twice a day.  

What should I ask my therapist?

When it comes to asking questions of a therapist to see if they're a good fit, you can start by emailing or calling the therapists' offices. You can usually find therapists' contact information online. Start by introducing yourself, and mention that you're curious about starting therapy. Ask if the therapist has experience working with people who are dealing with the same specific issues as you are. Keep calling or emailing therapists until you find someone with past experience treating the same issues in therapy. Once you start therapy, remember that the therapist is there to help you. If there's not a good fit between the therapist and client in therapy, don't feel bad about reaching out to a different therapist. Learn more about what speaking with a therapist during online therapy can do, and how millions of sessions have helped more than 1,845,000 people.

Can a therapist help?

Just about anyone can find a therapist and benefit from meeting with them. A therapist can also teach you skills to cope with emotional or mental stressors you are facing.
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