I Don't Remember My BetterHelp Login And Other Questions
There are a lot of concerns that may pop into your head when you forget your login credentials to any website that you use regularly. This may be especially true for an area of life that holds deep importance, like mental health therapy and other essential medical services. If you receive therapy through BetterHelp, you might wonder what to do if you forget the login information for your account. This article will answer that question and explore various other common inquiries related to therapy through BetterHelp and your BetterHelp account.
Logging in: What do I do if I forget my BetterHelp login?
Even if we back up our information to an external drive or the Cloud, or write it down, most of us forget or misplace our passwords from time to time. It may be encouraging to know that it can be relatively easy to get back into your BetterHelp account most of the time.
More questions and answers about BetterHelp
Can you cancel BetterHelp at any time?
See our Opting out and Policy pages for more information on how to cancel your account.
Contact customer service if you have any additional questions or cannot get into your account.
Why is BetterHelp so expensive?
At BetterHelp, plans are typically more affordable than traditional counseling that occurs in person without insurance. However, it can be tough to find help covering the cost of therapy. If you cannot afford services, there are other options you can consider pursuing to get the care you need. BetterHelp offers financial aid options for those who are eligible and runs special offers at times. You can contact BetterHelp through the "Contact us" page on the BetterHelp website to inquire about financial aid, which may help you pay for therapy with an independent provider.
Can I cancel BetterHelp and get a refund?
Although it's not always possible, the platform may be able to provide refunds under some circumstances. Email BetterHelp at contact@betterhelp.com or go to the website's "Contact us" page to inquire about refunds and other similar matters.
Can BetterHelp prescribe medication?
BetterHelp offers talk therapy from independent, licensed mental health professionals. BetterHelp does not prescribe medication. However, you can get therapy through the BetterHelp platform while receiving medication elsewhere. If you seek medication management or have a question about your current medication, please consult a physician to discuss your options.
Is BetterHelp legitimate?
BetterHelp is a legitimate website and professional mental health platform. All counselors, therapists, psychologists, and social workers on the platform must maintain up-to-date licensure.
Why is BetterHelp beneficial?
There can be many positive aspects to getting therapy through BetterHelp. Below are just a few:
It's quick to get started
When you sign up for BetterHelp, you are matched with a therapist in a few days at the most, or a few hours at the least. Additionally, your match can be personalized based on the answers you select when filling out the "Get Started" questionnaire.
You can switch counselors at any time
If you don't feel that the initial provider you match with on the platform is the right therapist, counselor, psychologist, or social worker for you, you can switch and start working with a new provider. This is one of the areas in which BetterHelp may provide an advantage over in-person counseling or therapy, where it may take extensive time to locate a new provider, especially with barriers like insurance coverage or the cost of in-person therapy without insurance. With BetterHelp, you're not restricted to finding therapists within your specific city or region, which can add to the pool of available therapists with experience in your areas of concern.
It's 100% remote
You don't have to commute to any of your therapy sessions when you use the BetterHelp platform. As long as you have a reliable connection to the internet, you can meet with your therapist from anywhere you feel comfortable. This can help both you and your therapist save time.
It's advantageous for both clients and mental health professionals
BetterHelp helps handle the billing and paperwork, which means that your therapist can dedicate more time to you and other clients.
BetterHelp is committed to serving individuals and communities
BetterHelp has donated over 2,500 months of therapy to those affected by crises or natural disasters nationwide. In 2021, BetterHelp donated over 3,000 months of therapy to various communities by working with nonprofit organizations. These mission-driven nonprofits include:
- National Alliance on Mental Illness (NAMI), to support frontline healthcare workers.
- The Malala Fund and Restore Her Voice, to support Afghanistan refugees.
- Me too. International, to support individuals who have been affected by sexual violence.
- Sandy Hook Promise, to support those who have been impacted by gun violence.
- The OUT Foundation, to support LGBTQIA+ athletes.
If you want to learn more about BetterHelp’s continued efforts to help and support individuals and communities, check out BetterHelp’s LinkedIn page for current updates. You may also follow the company's social media profiles to stay updated.
Is BetterHelp worth the money?
Numerous peer-reviewed studies have demonstrated online therapy to be just as effective as traditional in-person therapy for various mental health challenges, including, depression, anxiety, and stress. Also, online therapy tends to be more affordable than in-person therapy without insurance.
BetterHelp reviews may offer insight into experiences others have had on the platform that can help you determine if BetterHelp is an ideal option for you. Finding the right therapist can make a difference in your experience. If you don't feel that your therapy is effective, BetterHelp allows you to switch providers quickly and with ease.
Does BetterHelp have a free trial?
BetterHelp does not have a permanent and ongoing free trial offer, but the company does provide various specials from time to time. Sometimes, this means that you can take a percentage off of the price of your therapy cost. If you hear about a special and want more information or aren't sure how to apply an offer to help you cover the cost of therapy, please contact customer service. You can reach BetterHelp through its "Contact us" page or via email at contact@betterhelp.com.
How much is BetterHelp a month?
BetterHelp plans start at as low as $65 per week, or $260 per month, and go up to $100 per week, or $400 per month (based on factors such as your location, referral source, preferences, therapist availability and any applicable discounts or promotions that might apply). The right plan for you may depend on your unique needs. Financial aid options may be available for those who require help covering the cost of therapy. If you cannot cover the cost of BetterHelp therapy, please reach out by filling out the form on the "Contact us" page or by emailing BetterHelp at contact@betterhelp.com.
Online counseling with BetterHelp
Are you considering seeing a therapist for a mental health concern? If so, online counseling with BetterHelp may be a helpful resource to utilize. Once you sign up with BetterHelp, you'll answer a short series of questions to be matched with a therapist who meets your preferences and needs. If you feel at any point that the therapist that you're working with isn't the right fit for you, you can switch providers. Additionally, should you have any other questions or concerns throughout the therapeutic process, you can contact your therapist or customer service, depending on which area you need help with.
The efficacy of online counseling
Research has shown that online therapy is effective, with some studies finding online-based interventions to be just as effective as in-person options. For example, an analysis of electronic cognitive behavioral therapy (eCBT) published in eClinicalMedicine “found eCBT is at least as effective as face to face CBT.”
Takeaway
If you’re not already signed up for BetterHelp but are experiencing mental health challenges, online counseling could be a tool that helps you regain your sense of happiness and health again. No matter what you’re experiencing, you can be matched with a licensed therapist who has experience in that area. Take the first step to getting support and reach out to BetterHelp today.
What to talk about in therapy this week?
What you want to talk about in therapy is typically up to you, and may center around the reason you are seeking treatment or recent challenges you have faced in your life. For example, you may want to talk about struggles you are facing at work or school. This may involve conflicts you are having with students or coworkers, difficulties finishing projects, or issues between you and a supervisor or teacher.
Therapy sessions can also be used to discuss interpersonal problems. If you are currently experiencing struggles with a romantic partner, close friend, or parent, a therapist may be able to help you identify actionable solutions to these conflicts. In some cases, it may be beneficial to seek out therapy sessions with a partner, often through the assistance of a couples counselor.
How do I change my Betterhelp password?
There are a few easy steps that BetterHelp members can use to change their password and access their account.
- Start by visiting www.betterhelp.com/login.
- Once there, find the login button. Below it should be an underlined link that says “Forget password?” Click that link.
- After you click the link, you’ll be brought to a page that will ask for your email address. Enter the email you used for your BetterHelp account and hit “Send reset password email.”
- Check your email for the BetterHelp reset password link. In some cases, this email may end up in your “spam” folder, so make sure to check there as well as your regular inbox.
- Once you’ve clicked the link, you’ll be brought to a page that will ask you to enter a new password. Enter it twice and then hit the button labeled “Change password.”
How can I talk to a therapist for free?
While companies like BetterHelp may offer financial aid options, there could also be several ways to talk to a therapist for free. The first organization to check with would be your health insurance company, as they may have therapists in their network who are fully covered with no out-of-pocket fees. If you are a student, it may also be helpful to check with your college or university, as they may offer free mental health services. In addition, it could be beneficial to check with organizations such as the National Alliance on Mental Illness (NAMI), or look at companies marketing specifically toward those that require free therapy. In the latter case, it's important to check for information and reviews about the quality of these services, as free therapy may not offer the same benefits as paid therapy.
What do therapists ask first session?
One of the first questions your therapist will ask will likely relate to the reason you are seeking therapy. This allows a therapist to understand what techniques and approaches will work best during your treatment. From there, a therapist may ask about your therapy goals, whether you have ever been to a therapist in the past, and whether you have any family members who have struggled with their mental health. These questions help you to connect with your therapist, set up a framework for your sessions going forward, and establish what expectations you have for your sessions. In addition, asking about your family history could help a therapist identify what types of mental health conditions you may be experiencing.
When should I stop therapy?
There may not be one specific way to tell when it's time to stop therapy. For some, therapy may conclude once they feel they have achieved their therapeutic goals and are no longer getting value out of their sessions. You may have also brought up the topic of ending therapeutic treatment with your therapist (an important step, as it's essential not to end therapy without informing them of your intentions first.)
However, there are times when you may feel as though you want to end therapy, but shouldn’t. These situations include wanting to quit after a difficult session or when you think about discussing certain sensitive topics. While it can be uncomfortable, discussing the challenges you are facing can help to make therapy more effective, even if it feels difficult at times.
How do you start a conversation in therapy?
Starting a conversation with your therapist may look different depending on how long you’ve been seeing a specific provider and what challenges you want to discuss. In some cases, it may be helpful to ease into the session by discussing some fun activities you’ve been doing recently or bringing up lighter topics your therapist can relate to. Once the ice is broken, it may be easier to delve into the more sensitive subjects. Other times, you may have something pressing on your mind you want to bring up immediately. There is nothing wrong with starting a therapy session in this way, especially if you have some key points you want to address right away.
How do I know therapy is working?
There are a variety of ways you may be able to notice that therapy is working for you. These can include:
- Having Less Negative Thoughts: One potential benefit of therapy is the identification and reduction of negative thought patterns. As your therapeutic treatment progresses, you may notice that you are ruminating less often about topics that may have felt consuming before therapy.
- You’ve Noticed Changes in Behavior: Another benefit of therapy (particularly approaches like cognitive behavioral therapy) is a change in maladaptive behavior. You may see that many negative coping mechanisms or harmful actions you previously engaged in have reduced, which can be a clear sign that your therapy is working.
- You Feel More Positive About Therapy: While some may feel nervous or overwhelmed by the therapeutic process at the beginning, another sign of progress is a change in how you feel about therapy. As you start to notice other benefits, you may also feel a shift in how you view therapy; this can manifest in a number of ways, including being excited to attend therapy or feeling a strong bond developing with your provider.
Why can't I talk in therapy?
An inability to talk in therapy may be a form of therapeutic resistance. In psychological terms, resistance can refer to an opposition to the therapeutic process that can impede the effectiveness of treatment. This resistance may be conscious or unconscious and can take a variety of forms.
For example, resistance may involve lying, avoiding certain topics on purpose, frequently questioning the usage of certain methods, not showing up to appointments, not paying for appointments, or demeaning a therapist. Resistance may occur for several reasons, including when an individual does not want to opt into therapy in the first place, doesn't believe in the therapeutic process, or does not wish to discuss the topics that they are in therapy to address.
What questions do I ask my therapist?
There is almost no limit to the questions you can ask your therapist, apart from some that have to do with boundaries or identity, as they may not consent to answering these types of personal questions.
Here are a few examples of questions you may want to ask your therapist.
- What do you think this treatment can accomplish?
- How can we address [specific symptoms]?
- What types of challenges can you help me with?
- Is there any new data concerning the efficacy of your therapeutic approaches?
- What kinds of results have you been able to deliver with [specific challenge]?
- What methods do you use to assess certain challenges?
- How long do I need to be in therapy?
- When is it appropriate to send you messages outside of sessions?
- Is it okay to message you if I have an emergency?
- What kind of experience do you have with these challenges?
- How long have you been working as a therapist?
- How often will we have these sessions?
- Is there a category of challenges you wouldn’t feel comfortable discussing?
- What therapeutic approaches do you specialize in?
What should I be telling my therapist?
It may be beneficial to communicate with your therapist about a variety of subjects, including the following.
- Current Challenges: One important topic to bring up with your therapist is any challenges you are currently experiencing or areas where you are struggling to function in your life. Your therapist can help talk through these challenges and identify solutions that could help to alleviate or resolve these problems.
- Past Experiences: Another essential topic is your past experiences. These may include traumatic events, past relationships, your childhood, and anything else you believe could be relevant. Understanding your past can increase the efficacy of therapy and allow your therapist to provide better mental health support.
- Medications and Health Concerns: While it may not seem like an obvious topic, it can also be helpful to discuss what medications you are taking and what health conditions you are experiencing with your therapist. This can help them better understand what you are going through and what impact these situations may have on your mental health.
- Previous Article
- Next Article