The Importance Of Diverse Mental Health Providers For Minorities And People Of Color

Medically reviewed by Corey Pitts, MA, LCMHC, LCAS, CCS
Updated July 2nd, 2025 by BetterHelp Editorial Team

While having access to mental health care can be seen as a basic human right, not everyone receives the same level of support within today's mental health system. For minorities and people of color especially, there can be additional barriers to health care, including systemic inequities and a lack of representation among health care providers. This article explores how a diverse workforce in the mental health sector can impact patient care, creating a more inclusive and culturally competent system.

A man seated at his work desk, appearing stressed as he looks at his laptop.
Getty/SDI Productions
Connect with a licensed therapist who matches your preferences

Why representation in mental health care and therapy matters

Representation in mental health settings can show people that they are seen, safe, and understood. Research suggests that patients are more satisfied with care from a physician of the same race. Since minority individuals may be more engaged in treatment interventions with a physician of the same race, having a diverse mental health field can be beneficial. For many individuals, speaking to a provider who understands their cultural background and experiences can help them be open and honest during therapy sessions.

Demographic disparities among current mental health providers 

Each year, the U.S. becomes more racially and ethnically diverse. However, this isn’t always reflected in the mental health workforce and medical field. A cross-sectional study from 2019 suggests that Black, Hispanic, and Native American people are underrepresented among the health care workforce – from primary care physicians to registered nurses. 

Gaps in diversity among mental health providers

When it comes to mental health care, it can be important for minorities and people of color to have access to compassionate social workers, counselors, and therapists. During sessions with these mental health professionals, individuals can foster relationships, reduce mental health symptoms, and cultivate resilience. Research from 2019 found that 70% of social workers and 88% of counselors were white. These gaps in diversity can make it difficult for minority individuals to access social workers and counselors with shared backgrounds, cultures, and experiences.

How representation can impact treatment success

When patients sense they are understood during therapy sessions, they may be more engaged in treatment, which can lead to improved outcomes. While more research is needed to show the impact of representation on treatment success, some research suggests that patients who share a race with their health care provider have better communication, health outcomes, and perceptions of care.

Knowing you are understood during treatment

A significant part of the therapeutic process is being open and honest with one’s therapist. When a positive therapeutic relationship is formed, the benefits can be long-lasting. During treatment interventions, if a strong therapeutic relationship is formed, patients typically report an improvement in health, relationships, and quality of life. By approaching patients with compassion, empathy, and nuanced understanding, mental health providers can create a positive therapeutic relationship. A shared cultural background can support this compassionate approach. 

Mental health challenges for people of color

Anyone can experience mental health challenges. However, people of color may be more susceptible to certain mental health symptoms. In the United States, Black adults may experience more persistent feelings of sadness than White adults. This emotional distress can make everyday life more challenging, and it may contribute to the development of mental health disorders like depression.

Emotional distress can be a consequence of the stigma and discrimination still present in society today. A few examples of stigma and discrimination may include lower pay, fewer opportunities in the workforce, and microaggressions in educational settings. For many minority individuals, discrimination continues to be prevalent in various aspects of everyday life.

Common challenges for people of color

For many individuals around the world, including some minorities and people of color, mental illness may be seen as a sign of weakness. In some minority populations, depending on their cultural backgrounds and personal beliefs, individuals may choose to ignore mental health symptoms when they arise rather than seek treatment. 

An older woman standing by the window, gazing outside pensively.
Getty/AlexanderFord

This perspective may be harmful, however, as research suggests minorities may be at risk for the following

  • American Indians may be at higher risk of developing post-traumatic stress disorder (PTSD) and substance use disorder.
  • Black individuals may be more susceptible to schizophrenia.
  • Native Americans may experience more mental health challenges than the general U.S. population.
  • LGBTQIA+ individuals are generally more than twice as likely as cisgender and heterosexual individuals to have a mental health disorder in their lifetime.
  • Nearly 65% of African American youth report going through traumatic experiences, putting them at risk of developing PTSD.

The connection between culture and mental health

Cultural identity, which generally refers to a person’s sense of belonging to a certain group – often shaped by their beliefs, values, and behaviors – frequently plays a role in how people understand, express, and seek treatment for symptoms of mental illness. As highlighted earlier, in comparison to the general population, mental health stigma tends to be higher among ethnic minorities

In order for therapy to be successful, therapists and clients usually need to work together to understand the client’s experiences and develop impactful solutions. This therapeutic relationship requires trust, connection, and teamwork. Therefore, negative perceptions around mental health care can hinder the therapy process.

Cultural barriers to health care

For some individuals, traditional beliefs or internalized stigma may discourage them from approaching health care providers, even when they are going through difficult times. Language barriers may also be a challenge. Since minorities are underrepresented in the current health care landscape, patients may fear being misunderstood or judged by their health care providers. Without culturally competent care, patients may not receive the holistic care they need and deserve.

Increasing diversity in health care

Along with creating inclusive hiring practices, addressing disparities in health care requires a system where minority health care providers receive ongoing education, training, and support. This section discusses some ways to increase diversity in the mental health workforce.

Education, recruitment, and support

A diverse workforce may improve health care outcomes in minority communities. Some intentional, multi-level strategies to increase diversity include the following:

  • Inclusive hiring practices that actively consider people with different skills, traits, and backgrounds
  • Mentorship programs to connect minorities and people of color with mental health professionals who can offer knowledge, support, and understanding
  • Skills training to ensure therapists are equipped to address various personal and cultural needs
  • Partnerships with organizations like Lyra Health that focus on providing diverse, equitable, and inclusive care
  • Expanded access to degree programs for underrepresented individuals, providing financial aid, grants, and scholarships to support them through school

Accessing equitable health care online

As digital health care continues to expand, greater numbers of diverse professionals are offering mental health services online. Through platforms like BetterHelp, people in underserved communities can connect with therapists who understand them. Online platforms can also remove common barriers to care, including cost, transportation, and an inability to find a qualified therapist in one’s local area, making therapy more equitable. With a large network of health care providers from which to choose, minorities and people of color can access therapy that suits their specific schedules, circumstances, and preferences.

Getty/Vadym Pastukh
Connect with a licensed therapist who matches your preferences

Effectiveness of online therapy for minorities

Research shows that internet-delivered mental health care may be a first step to reducing disparities in care. Online health care interventions can effectively reduce mental health symptoms – including those associated with depression and bipolar disorder – among various individuals, including minorities. Online therapy may be a viable option for individuals from different cultures, with different financial means, and of different religious backgrounds.

Takeaway

Often, patients are more comfortable discussing mental and physical health symptoms with a health care provider of the same race, ethnicity, or cultural background. When health care providers share common ground with the client, they can offer more nuanced compassion and understanding. By increasing representation among health care providers, whether through inclusive hiring practices or mentorship programs, minority individuals who experience disproportionate health care challenges can access more supportive, compassionate, and effective care.
Find support with life challenges
The information on this page is not intended to be a substitution for diagnosis, treatment, or informed professional advice. You should not take any action or avoid taking any action without consulting with a qualified mental health professional. For more information, please read our terms of use.
Get the support you need from one of our therapistsGet started