How Cross-Cultural Therapy And Counseling Can Enhance Mental Health

Medically reviewed by Nikki Ciletti, M.Ed, LPC
Updated September 26th, 2025 by BetterHelp Editorial Team

While licensed therapists are typically trained in evidence-based approaches, their impact may be limited without training in cultural competence, or the ability to provide informed care to clients of diverse backgrounds. As the American Psychological Association defines it, this competence also involves “a recognition of the diversity both between and within cultures, a capacity for cultural self-assessment, and a willingness to adapt personal behaviors and practices.” Here, we’ll talk about cross-cultural psychotherapy (also called multicultural therapy or culturally competent therapy) and the ways that cultural competency in a therapist can lead to meaningful client progress and healing. 

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Cross-cultural therapy and help-seeking

Cross-cultural therapy practices take into account how culture influences ideas about mental health and relationships. For example, different cultures may have different ideas about help-seeking behavior. Some cultural groups may be more hesitant to seek support for mental health or relationship challenges, preferring to manage various concerns within the family or as part of a faith community. Other cultures might be more open to psychotherapy outside their community. Also, some people might have a mix of traditional ideas from their own culture and family and concepts they have obtained from others in their environment. 

A therapist who is trained in cross-cultural therapy will be sensitive to these nuances in their clients, never making assumptions, judging, or offering advice or guidance that doesn't take a person's cultural identity and context into account. 

Individualism vs. collectivism in different cultures

Another topic related to therapy that can vary widely from culture to culture is individualism vs. collectivism. In some cultures, people may emphasize self-reliance more than collectivism, or vice versa. Other cultures may not fall neatly into collectivism or individualism, with facets from various cultures. This factor can affect how the client arrives at the therapy process and the type of support they may need from the therapist.

Language and counseling

Another way that therapists can make their mental health services more culturally sensitive and therefore more impactful is to provide linguistically appropriate care. If a therapist doesn’t speak the native or dominant language of a particular client, they might try to find a therapist who does and provide a referral. If a bilingual therapist isn’t available, they might be able to find a professional interpreter. 

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Biculturalism in therapy

Many people in the United States have a bicultural background. For example, they may have been raised by parents from a certain culture(s) but in a country their parents did not grow up in. As a result, they may have beliefs and attitudes from both. Therapists must remember, in such cases, to not make assumptions about their clients just based on linguistic or cultural background. 

For example, if a client’s family is from a certain country but they grew up in the United States, they may demonstrate cultural facets from both backgrounds. Each individual can have a diverse array of beliefs and values that align with or diverge from their cultural background, and therapists who do not make assumptions based on a client’s appearance or ethnic background will typically provide the most understanding and effective care. 

Finding a culturally competent mental health professional

If you’re experiencing mental health or relationship challenges, you may be able to find a local therapist who either comes from your cultural background or has experience working with people from that background.

A culturally competent therapist can provide meaningful support that takes your culture into account without assuming that your values or experiences will always align neatly with those often associated with a specific group. 

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Online multicultural therapy

If you live in an area with few mental health professionals, or if you prefer to not speak with a local therapist, you might consider online therapy. A platform like BetterHelp has a diverse network of more than 25,000 mental professionals, which may increase your chances of getting matched with someone who understands your specific culture. BetterHelp also allows you to change therapists at any time for no additional cost until you find the right provider for your needs. 

Once matched, you can connect with your therapist in a way that feels right for you—either via audio, video, or in-app messaging. This means you can participate in therapy from the comfort of home or anywhere with a reliable internet connection. 

Also consider the growing support for the effectiveness of online therapy in the psychological literature. For example, one systematic review and meta-analysis looked at 17 studies on online therapy. The findings suggest that online cognitive behavior therapy (CBT) can often be even more effective than in-person therapy for reducing symptoms of depression, with other studies also indicating its effectiveness for treating a range of other conditions and concerns. 

Takeaway

Cross-cultural therapy, or cultural sensitivity in counseling settings, can make a significant difference in the lives of clients from many different cultural backgrounds. A culturally sensitive therapist can consider a client’s possible cultural differences as well as their uniqueness as an individual. Therapists with a culturally competent practice are available to support clients both online and in person.
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