I am a Licensed Professional Counselor in Texas with 23 years of professional work experience. My experience comes from providing mental health services to families, children, teens and adults. I have experience in helping clients with relationship issues, family conflicts, coping with grief and loss, & parenting issues. I work with my clients to create an open and safe environment where thoughts and feelings can be shared without fear of judgment.
I strive to treat the therapeutic relationship with warmth, respect and compassion. Taking the first step to seeking a more fulfilling and happier life takes courage and I am here to support you in that process.
A top priority for me is to meet you where you are and walk with you through the changes you wish to make in your life until you meet your goals and get to the place you desire to be. Whether you are working towards gaining insight, reducing symptoms or improving your day to day functioning, my hope is that we can collaboratively work together to achieve it.
I applaud you for taking this first step.
Professional experience
24 yrs in practice
RelationshipsFamily conflictsGriefParenting issuesCoping with life changes
Additional areas of focus:Stress, Anxiety, Addictions, Trauma and abuse, Anger management, Self esteem, Career difficulties, Depression, Compassion fatigue, Adoption and foster care, Blended family issues, Cancer, Caregiver issues and stress, Communication problems, Family of origin issues, Family problems, Forgiveness, Guilt and shame, Hospice and end-of-life counseling, Life purpose, Midlife crisis, Self-love, Women's issues
These quotes represent just a few of the many positive reviews that we have received for Carol Metcalfe. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Carol was a good match for me. She. has a lot of experience in the areas I'm having issues with. She has a calm and caring demeanor.
Written on Jan 30, 2026 after therapy with Carol for 1 month on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, grief, self esteem, coping with life changes, and adhd
She listens, has wisdom and is great! Really helps to talk to her when you feel like you have a weight on your shoulders!
Written on Jan 10, 2026 after therapy with Carol for 3 months on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, parenting issues, self esteem, career difficulties, coping with life changes, and compassion fatigue
Carol is wonderful.
Written on Dec 02, 2025 after therapy with Carol for 4 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, eating disorders, sleeping disorders, and self esteem
She’s great! And very comforting
Written on Oct 20, 2025 after therapy with Carol for 1 year and 4 months on issues concerning stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, self esteem, and coping with life changes
Carol is patient, helpful, and professional. She has helped me work through a very difficult period in my marriage. My wife and I are doing much better and my sessions with Carol played a part.
Written on Aug 27, 2025 after therapy with Carol for 3 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, grief, and intimacy-related issues
She’s absolutely what I hoped for when I contacted Better Help
Written on Aug 11, 2025 after therapy with Carol for 1 year and 9 months on issues concerning relationship issues, family conflicts, and intimacy-related issues
I’ve tried therapy a few times in the past, but Carol has far and away been the most effective. She made it easy to open up pretty much immediately. She’s given me tools and perspectives that I wouldn’t have had otherwise. I highly recommend
Written on Jul 01, 2025 after therapy with Carol for 3 months on issues concerning depression, stress, anxiety, family conflicts, and trauma and abuse
Carol listened well to what I really needed. She responded clearly and guided me with her years of experience and expertise to help me realize what my next moves needed to be. I never felt judged and even felt like I was not alone. I thank her with all my heart for her help.
Written on Jun 02, 2025 after therapy with Carol for 5 months on issues concerning family conflicts, trauma and abuse, parenting issues, anger management, coping with life changes, and adhd
Carol is kind and always listens.
Written on Apr 21, 2025 after therapy with Carol for 9 months on issues concerning relationship issues, trauma and abuse, and grief
Carol is a sweet, kind, intelligent person. She truly listens and helps me work through issues.
Written on Mar 31, 2025 after therapy with Carol for 2 months on issues concerning depression, stress, anxiety, addictions, family conflicts, trauma and abuse, grief, sleeping disorders, self esteem, coping with life changes, and coaching
I enjoy having Carol as my therapist. She listens to me and we talk about how to work from my emotions
Written on Feb 05, 2025 after therapy with Carol for 2 weeks on issues concerning depression, stress, anxiety, anger management, and adhd
Carol makes me feel like I’ve known her for a long time and really makes me feel comfortable. She listens well and takes great notes. She gets involved and checks up on me through out the week, it feels just like a family member or a friend. I recommend her to everyone
Written on Feb 01, 2025 after therapy with Carol for 2 weeks on issues concerning stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, coping with life changes, and adhd
I feel very comfortable with Carol.
Written on Jan 22, 2025 after therapy with Carol for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, eating disorders, sleeping disorders, parenting issues, self esteem, anger management, career difficulties, bipolar disorder, coping with
I love how well Carol listens to and comprehends what I’m thinking and feeling.
Written on Jan 10, 2025 after therapy with Carol for 2 weeks on issues concerning relationship issues, and intimacy-related issues
Carol is a wise and caring counselor. I am thankful to be able to talk with her and am helped by her counsel.
Written on Jan 04, 2025 after therapy with Carol for 2 weeks on issues concerning depression, stress, anxiety, trauma and abuse, and coping with life changes
She is the greatest! She had been a big part in the help of the mental chaos and challenges in my life has been a great listener and she gives great professional advice!
Written on Dec 26, 2024 after therapy with Carol for 2 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, sleeping disorders, self esteem, anger management, career difficulties, bipolar disorder, coping with life changes, coaching, compassion fatigue, and adhd
She totally got me out of one of the darkest moments of my life!! I came out the other side and happier than ever! Carol got me through the process day by day, step by step!
Written on Oct 28, 2024 after therapy with Carol for 8 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, intimacy-related issues, eating disorders, self esteem, and coping with life changes
My experience with Carol has been such blessing and refreshing to this season of my life! I’ve to say that I was skeptical about who would be my therapist among so many. So I prayed and asked to God match me with the therapist I needed based on what I’m going through, and as always, He did beyond what I’ve prayed for. Seeing Carol for the last three weeks as been for me time for healing, understanding and exhortation. She’s so wise, caring and supportive. One thing I really like about her is that she knows how to be vulnerable and let me know that she’s human too. I value that so much! That helps me relate to her, and that also makes me feel understood and comfortable to open up even more to her. Besides that she lives Jesus, and finds delight in praying for her patients. I could write more, but for now I’ll stop here. I’m just thankful that now I’ve Carol’s help and assistance❤️.
Written on Oct 16, 2024 after therapy with Carol for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, eating disorders, parenting issues, self esteem, anger management, and coping with life changes
exceeded my expectations
Written on Sep 05, 2024 after therapy with Carol for 3 months on issues concerning depression, and grief
I have done two sessions with Ms. Carol and have found her to be a great therapist, who is very insightful, and has excellent communication skills. I have found her to be quite resourceful and readily available.
Written on Aug 08, 2024 after therapy with Carol for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, grief, sleeping disorders, self esteem, anger management, and adhd
Carol has been pretty amazing. She is kind, listens and helps me navigate my thoughts which is hard for me. She also helps me put my thoughts and feelings together.
Written on Jul 11, 2024 after therapy with Carol for 3 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, parenting issues, and self esteem
Carol is very helpful and a great listener. Her upbeat, positive attitude allows me to feel at ease and comfortable opening up about what is bothering me. I am happy she is my therapist as we are well suited to work together.
Written on Jun 10, 2024 after therapy with Carol for 4 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, and coping with life changes
Carol has been a great source of insight and support.
Written on May 13, 2024 after therapy with Carol for 3 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, sleeping disorders, self esteem, career difficulties, coping with life changes, coaching, compassion fatigue, and adhd
She’s great and I’m very glad to have her help.
Written on Apr 18, 2024 after therapy with Carol for 2 months on issues concerning relationship issues, and family conflicts
Carol has been a blessing! Slowly I’m opening up and she going through a very difficult time with me right now.
Written on Mar 11, 2024 after therapy with Carol for 2 weeks on issues concerning stress, anxiety, relationship issues, and coping with life changes
shes such a sweet lady. i havent been seeing her too terribly long but shes been amazing. im able to open up about what id usually feel embarrassed to tell anyone and she never makes me feel bad about it or lets the session get awkward. she makes recommendations that arent out of reach for me and she stays available to talk.
Written on Feb 01, 2024 after therapy with Carol for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, sleeping disorders, and adhd
I like her. She is nice and listens well.
Written on Nov 23, 2023 after therapy with Carol for 2 weeks on issues concerning relationship issues, and anger management
I truly enjoy my time with Carol. She is helping me learn the importance of self-care and putting my well being first. Also, she has provided insightful feedback and helped me find ways to look at situations from different perspectives. I feel so comfortable talking with her, like someone I have known for years but in reality have only known a few weeks.
Written on Nov 22, 2023 after therapy with Carol for 2 weeks on issues concerning depression, grief, sleeping disorders, self esteem, and coping with life changes
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