Hi,
I am looking forward to getting to know you & the ways in which I can support and assist you.
Prior to beginning my work as a counselor in the state of Illinois in 2007, I worked as a psychology professor (teaching & conducting research). Since 2007 I have used a variety of therapeutic techniques to help individuals, couples & families. I specialize in working with those dealing with anxiety, mood disorders & relationship issues. My approach to counseling is interactive and solution focused.
When I am not working, I enjoy baking and singing.
Additional areas of focus:Addictions, Family conflicts, Trauma and abuse, Grief, Intimacy-related issues, Parenting issues, Career difficulties, Bipolar disorder, Attachment issues, Blended family issues, Body image, Caregiver issues and stress, Codependency, Communication problems, Control issues, Dependent personality, Divorce and separation, Family of origin issues, Family problems, Forgiveness, Guilt and shame, Impulsivity, Infidelity, Life purpose, Midlife crisis, Mood disorders, Multicultural concerns, Obsessions, compulsions, and OCD, Panic disorder and panic attacks, Phobias, Postpartum depression, Pregnancy and childbirth, Prejudice and discrimination, Seasonal Affective Disorder (SAD), Self-love, Sexuality, Social anxiety and phobia, Women's issues, Workplace issues, Young adult issues
These quotes represent just a few of the many positive reviews that we have received for Dr. Charmaine Jake-Matthews. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
I have had the best experience in therapy to date with Dr. Jake-Matthew’s. She is extremely attentive to me needs and tells me exactly what I need to here in the right way. I feel very comfortable being around her and sharing things with her. She makes it very easy to feel safe and validated.
Written on Jun 07, 2025 after therapy with Charmaine for 2 months on issues concerning depression, stress, anxiety, relationship issues, grief, and adhd
Dr. Jake-Matthews was so attentive and addressed my thoughts & feelings with a level-headed and accommodating approach. She never hesitated to help me with whatever projects I was working on and provided so much support both during and outside of sessions. Thanks to her continued diligence and informed recommendations, I feel I am totally prepared to face my mental health struggles head on. I can't recommend her enough!
Written on Apr 29, 2025 after therapy with Charmaine for 9 months on issues concerning stress, anxiety, family conflicts, grief, intimacy-related issues, and self esteem
Very happy that I found you as a therapist. You are very helpful and always left me talk through my troubles.
Written on Apr 23, 2025 after therapy with Charmaine for 8 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, eating disorders, sleeping disorders, self esteem, anger management, career difficulties, bipolar disorder, coping with life changes, coa
Very wise
Written on Apr 21, 2025 after therapy with Charmaine for 5 months on issues concerning relationship issues, family conflicts, grief, parenting issues, self esteem, anger management, and coping with life changes
Easy to talk to
Written on Mar 04, 2025 after therapy with Charmaine for 1 month on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, grief, parenting issues, coaching, compassion fatigue, and adhd
I’ve only met with my therapist one time I felt she was kind and caring understanding and was easy to open up and listen
Written on Feb 17, 2025 after therapy with Charmaine for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, self esteem, compassion fatigue, and adhd
She is the best. God bless her.
Written on Feb 13, 2025 after therapy with Charmaine for 9 months on issues concerning depression, stress, anxiety, family conflicts, grief, intimacy-related issues, self esteem, and anger management
Dr. Matthews is goal oriented for sure. In sessions she not only listens, but encourages you to come up with practical solutions. Dr. Matthews make sure you know that you are empowered to make real changes in a realistic way that will be sustainable in everyday life. She has been integral in my journey of self development. Her work is truly appreciated.
Written on Feb 04, 2025 after therapy with Charmaine for 2 months on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, parenting issues, self esteem, career difficulties, and bipolar disorder
Dr Jake-Matthew’s has helped guide me through some challenging situations and difficult decisions. She also helped me with my relationships/communication skills and practicing gratitude
Written on Oct 09, 2024 after therapy with Charmaine for 2 months on issues concerning depression, stress, anxiety, relationship issues, self esteem, and coaching
Dr. Jake Matthews is a good listener and she is able to catch the small details of emotions when I speak. Sometime even I don’t realize i feel A certain way about that topic until Dr. repeats the exact sentence that I said back to me. Dr. Is very patient in listening to me and makes me feel like she genuinely is concerned for my emotional health!
Written on Oct 07, 2024 after therapy with Charmaine for 2 months on issues concerning depression, relationship issues, and family conflicts
Dr Jake-Matthew’s has been wonderful to work with. She is kind, intelligent, and effective. I highly recommend her. I had tried therapy before. I got more benefit out of my early sessions with Dr Jake-Matthews then I did in months of visits with my previous in office therapy.
Written on Mar 01, 2024 after therapy with Charmaine for 2 weeks on issues concerning depression, stress, anxiety, and self esteem
Dr. Jack-Matthews has the uncanny ability to understand, even when my thoughts and communication are jumbled. I appreciate the doctor most, for providing tangible strategies to achieve my goals. Best therapist I’ve ever worked with, without question.
Written on Jun 15, 2021 after therapy with Charmaine for 2 years and 8 months on issues concerning depression, stress, anxiety, relationship issues, self esteem, and career difficulties
Dr Matthew's has been great with helping me to unpack years of baggage. I am learning to be gracious and patient with my journey. This is my first experience with counseling and I'm glad to have connected with her.
Written on May 24, 2021 after therapy with Charmaine for 3 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, intimacy-related issues, sleeping disorders, parenting issues, self esteem, career difficulties, coping with life changes, compassion fatigue, and adhd
I’m so glad we connected. Greater listener and communicator and counselor.
Written on May 27, 2020 after therapy with Charmaine for 2 weeks on issues concerning self esteem, career difficulties, coping with life changes, and coaching
Dr. Jake- Matthews has been very helpful during this crisis in my life. She listens intently, has a very calming manner and has provided me with insightful advice and readings that have helped me tremendously. I appreciate that I can text her in between session and that she checks in to see how I am doing regularly. I also feel that she tells you what she thinks you need to hear not just what you want to hear.
I would definitely recommend her to others.
Written on May 26, 2020 after therapy with Charmaine for 2 months on issues concerning relationship issues
Charmaine is an excellent counselor. She is always in tune with my strengths and challenges. It was very helpful to work with her when I was dealing with grief a few months ago. I highly recommend her.
Written on Apr 22, 2020 after therapy with Charmaine for 6 months on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, grief, and self esteem
I don't feel judged but I feel like someone is actually listening to me and my craziness.
Written on Oct 22, 2019 after therapy with Charmaine for 3 weeks
Dr. Jake-Matthews is an exceptional counselor and has been a tremendous help in recent months. She is very easy to talk to and provides great insight regarding thought patterns and behaviors
Written on May 03, 2019 after therapy with Charmaine for 7 months on issues concerning depression, stress, anxiety, and grief
Dr. Jake-Matthews is skilled and compassionate. She listens and offers wise counsel. I highly recommended Dr. Jake -Matthews.
Written on Apr 23, 2019 after therapy with Charmaine for 4 months
Charmaine is so wonderful. She never presses too hard, but always seems to know which questions to ask.
Written on Feb 04, 2019 after therapy with Charmaine for 9 months on issues concerning depression, stress, anxiety, lgbt, grief, intimacy-related issues, and self esteem
Dr. Jake-Matthews is exceptional overall. She listens to understand and gives great support. I had to leave counseling for a spell but she was willing to take me on as a client again once I was able to return. And that is the type of dedication we all need.
Written on Oct 10, 2018 after therapy with Charmaine for 5 months
Very kind, smart and has excellent advice.
Written on Sep 29, 2018 after therapy with Charmaine for 1 month on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, and self esteem
From the initial message she identified the issues I was dealing with very accurately. She's been straightforward with me and responds to my messages quickly. She has helped me to sort out a lot of issues I've been dealing with. Knowing I have her to give me an outside view and more realistic view of what's going on has helped me. I have had more good days then I've had in a long time.
Written on Sep 22, 2018 after therapy with Charmaine for 2 weeks
Dr. Jake-Matthews is probably the best therapist I have ever had. She is kind, caring, empathetic and truly understands my unique issues. Additionally, she is an exceptionally intelligent person which I very much appreciate having such a complex situation. I could not recommend a better therapist than Dr. Jake-Matthews.
Written on Aug 24, 2018 after therapy with Charmaine for 2 weeks on issues concerning depression, stress, anxiety, family, self esteem, career, and bipolar
Super awesome! She is super supportive in a way that isn’t telling me what I need to do. I can use her tools and talks to figure out what I want to do and that’s helped me SO much, I would go to her anytime any day!! Super thankful for her!
Written on Aug 17, 2018 after therapy with Charmaine for 2 months
Dr. Jake-Matthews really takes the time to find the root of problems. I think that she has the adequate experience and knowledge to help someone deal with their personal issues. She listens. She is relatable. She is a very wise person.
Written on Aug 15, 2018 after therapy with Charmaine for 2 weeks on issues concerning stress, anxiety, addictions, relationship, family, trauma and abuse, and intimacy-related
Dr. Jake-Matthews is honest, unbiased, and absolutely dependable. Truly a God send. I almost cancelled my subscription to this site before she became my counselor, and I'm glad I decided to stick around. Thank you so much Doctor, for taking the time to listen and help guide me through my ordeals.
Written on Aug 12, 2018 after therapy with Charmaine for 2 months on issues concerning depression, stress, anxiety, addictions, lgbt, relationship, trauma and abuse, self esteem, and career
Dr. Jake-Matthews has been helpful so far by helping me face problems I typically want to push away. She is patient and very informative. Also very relatable too.
Written on Jul 24, 2018 after therapy with Charmaine for 3 weeks on issues concerning depression, stress, anxiety, relationship, family, and self esteem
In just two weeks, I am really beginning to understand the deeper issues behind my behaviors, reactions and emotions. I can't say enough about Dr. Jake Matthews
Written on Jul 16, 2018 after therapy with Charmaine for 2 weeks on issues concerning depression, addictions, relationship, and intimacy-related
Dr. Jake-Matthews is very understanding, responsive and empathic. I highly recommend her for counsel.
Written on Jun 27, 2018 after therapy with Charmaine for 2 weeks on issues concerning depression, stress, anxiety, intimacy-related, and self esteem
I am new to counseling online and I am pleasantly surprised just how easy and valuable it is. Only two weeks of it and I must say my counselor showed me just how knowledgeable she is and how much she cares to help me. We never met or video chatted due to mostly my schedule. However, she went above and beyond to find ways to get to know me to be able to better help me. She is a great fit for me. I am looking forward to healing and growing with her help. Thank you.
Written on Jun 03, 2018 after therapy with Charmaine for 2 weeks
I really love how she's always there for me, and she's helped me out so much, and I am glad that she's here for me to help me out.♡
Written on May 27, 2018 after therapy with Charmaine for 2 weeks
Dr. Jake-Matthews has been a huge help to my family. Not only is she courteous, punctual, and flexible to our needs; but she also always maintains a warm and stable presence, even in the midst of emotionally intense situations. Her advice has been and will continue to be extremely helpful to us, and we heartily recommend her to anybody seeking support.
Written on May 07, 2018 after therapy with Charmaine for 3 weeks on issues concerning relationship
Great counselor!
Written on Apr 29, 2018 after therapy with Charmaine for 2 weeks
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