Colleen Hayes-Costello


About Me

Hello, Welcome to Better Help!

My name is Colleen Hayes-Costello, and I’m a Licensed Clinical Social Worker in the state of Rhode Island. I earned my Master of Social Work degree from Rhode Island College. I’ve worked in many different settings with individuals and families who experience a variety of personal issues. I have spent the last ten years working with families involved in the child welfare system. As a clinician, I have worked with clients experiencing depression, anxiety, stress, family problems, parenting struggles, life changes, trauma/abuse. I believe we all go through experiences in life that are a challenge, having someone to talk it through with helps us move forward. I practice with a client-focused mind set, patience, and non-judgement. Some of my practice tools include mindfulness, attachment theory, solution-focused, and trauma informed cognitive behavioral therapy.

You’ve taken a big step in exploring Better Help, a step that is not easy. I’d be honored to work with and support you at your own pace.


  • Stress, Anxiety
  • Trauma and abuse
  • Grief
  • Parenting issues
  • Coping with life changes
Also experienced in:
Addictions , LGBT , Relationship issues , Family conflicts , Intimacy-related issues , Eating disorders , Sleeping disorders , Anger management , Self esteem , Career difficulties , Depression , Coaching , Compassion fatigue , ADHD
Years of Experience: 4

Services Offered

  • Messaging

  • Live Chat

  • Phone

  • Video


LCSW #CSW02121 (Expires: 2021-05-01)


Written by C.H. on Jul 24, 2020 after counseling with Colleen for 11 months

Colleen is an incredible therapist! She’s professional and has a wonderful way of making you feel comfortable and supported as you work through things at your own pace. She’s patient, kind and has helped me tremendously!! I can’t recommend her highly enough!!

Written by R.A. on Mar 09, 2020 after counseling with Colleen for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, self esteem, coping with life changes, compassion fatigue, and adhd

Colleen takes the time to get to know her clients and is empathetic as well as individualistic in her guidance.

Written by S.H. on Oct 02, 2019 after counseling with Colleen for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, self esteem, career difficulties, and adhd

Colleen is a very supportive and attentive counselor. I am having a very positive experience and feel BetterHelp is a great platform to work through issues.

Written by S.H. on Sep 13, 2019 after counseling with Colleen for 3 weeks on issues concerning intimacy-related issues, sleeping disorders, and coaching

Colleen has been an intricate part of my healing and I know that I would not be as successful as I am without her encouragement, support and advice. She is always there when I need her without hesitation and fully understands the goals I have and the challenges I face. She has wonderful techniques in helping me release and cope with stress and anxiety and it has greatly reduced my depression. Colleen is an absolutely fantastic therapist and I can't recommend her highly enough!

Written by B.E. on Aug 29, 2019 after counseling with Colleen for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, self esteem, and coping with life changes

Colleen is great to talk to and very respectful. A great sounding board and person to offer advice on dealing with certain issues.