Cristal Jenkins


About Me

Welcome to Better Help! You've taken a huge step, and you may feel nervous about trying online therapy. I believe you will soon discover online therapy is a wonderful tool to help you overcome difficulties in your daily life - all from the comfort of your home!

My name is Cristal Jenkins, and I'm a Licensed Clinical Social Worker in the state of Virginia. I earned my Master of Social Work degree from the University of Washington in 2012. I am pursuing a doctorate degree in Community Care and Counseling: Traumatology at Liberty University with anticipated graduation in 2020. I've worked in many different settings with individuals and families and have experience addressing a variety of personal issues, including depression, anxiety, family and parenting problems, trauma/abuse, stress, intimate relationships, vocational assistance, and addictions. In my experience within various therapy settings, one thing has been apparent: people are incredibly resilient and can grow through challenging experiences with the help of a genuinely caring person. I would love to be that caring person for you and offer support or a perspective to help you become more self-aware and overcome difficult challenges. I believe it's very important to be open-minded and non-judgmental when someone shares their personal story or experiences with me and will always view my clients from a strengths perspective to help them feel empowered.

You are welcome to message me anytime through Better Help. The frequency with which you can have access to a counselor to work through the day to day emotions and problem-solving is incredibly helpful and supportive, as opposed to traditional therapy where you only speak to your counselor once a week. I usually check messages twice each day, seven days per week. I offer messaging, live chat and phone sessions with availability in the evenings and weekends. Please note that what you see in my calendar may not reflect my only availability so you always want to check that out with me through messaging first.

I look forward to working with you!


  • Stress, Anxiety
  • Relationship issues
  • Family conflicts
  • Parenting issues
  • Depression

I also have experience in Addictions, LGBT, Trauma and abuse, Intimacy-related issues, Sleeping disorders, Anger management, Self esteem, Career difficulties, Bipolar disorder, Coping with life changes, Coaching, Compassion fatigue, ADHD

Years of Experience: 5

Services Offered

  • Messaging

  • Live Chat

  • Phone

  • Video


LCSW #0904011150 (Expires: 2020-06-01)


Written by T.I. on Jan 22, 2020 after counseling with Cristal for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, and self esteem

Cristal always makes time for me and makes me feel comfortable. She gets to the heart of the issue quickly.

Written by L.E. on Jan 19, 2020 after counseling with Cristal for 4 months on issues concerning stress, anxiety, relationship issues, family conflicts, intimacy-related issues, and coping with life changes

Cristal is phenomenal at communication. She is considerate, respectful, and intelligent. She listens well and I’d recommend her to friends I have that I might think would be complimented by her approach. She’s rad.

Written by D.E. on Jan 13, 2020 after counseling with Cristal for 5 days on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, parenting issues, self esteem, career difficulties, coping with life changes, and compassion fatigue

Cristal is excellent! She is very caring, non-judgmental, and clear in her communication. She has helped me so much already in the short week I’ve been working with her, and I can’t wait to see all the progress she helps me make in my life. I highly recommend her!

Written by K.A. on Dec 19, 2019 after counseling with Cristal for 2 months on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, eating disorders, self esteem, career difficulties, and coaching

Cristal is amazing, you can tell she does care to help you and has a lot of experience and expertise. She is always available and constantly responding all messages. She is such a life saver!

Written by M.A. on Sep 20, 2019 after counseling with Cristal for 2 weeks on issues concerning relationship issues, intimacy-related issues, self esteem, and coping with life changes

I have really enjoyed working with Cristal! I feel heard and understood, and have also already made progress in the few weeks that I have been working with her. Cristal’s demeanor is always pleasant and makes me feel at ease. She has provided me with support, validation, helpful tools, and confidence in the counseling process.