Need to talk? I’m here to listen. Have something on your mind? Maybe I can help. I am a qualified and experienced Person-Centred Counsellor with an additional qualification in Couples Counselling and CPD certificate in Online and Telephone Counselling. I am a Registered Member of BACP who’s counselled young people, adults and couples in a variety of settings and I’m also a qualified Counselling Supervisor. I have worked in various schools and counselling agencies, including an agency specialising in alcohol related issues. I also worked as a School Counsellor for 11 years. I am particularly interested in working with relationship issues. We can work together to explore and make sense of anything that might be troubling you. I won’t tell you what to do, but together we can help you find options and understanding. I offer you a private, confidential space and will listen to you with acceptance and understanding. I look forward to meeting you!
Professional experience
17 yrs in practice
Stress, AnxietyRelationshipsGriefSelf esteem, MotivationCoping with life changes
Additional areas of focus:Addictions, LGBT, Family conflicts, Trauma and abuse, Intimacy-related issues, Parenting issues, Career difficulties, Depression, Compassion fatigue, ADHD, Abandonment, Aging and geriatric issues, Attachment issues, Autism and Asperger Syndrome, Avoidant personality, Blended family issues, Body image, Caregiver issues and stress, Chronic pain, illness, and disability, Co-morbidity, Codependency, Commitment issues, Communication problems, Control issues, Divorce and separation, Domestic violence, Drug and alcohol addiction, Eating and food-related issues, Emptiness, Family of origin issues, Family problems, First responder issues, Forgiveness, Gender dysphoria, Guilt and shame, Infidelity, Intellectual disability, Isolation / loneliness, Jealousy, Life purpose, Midlife crisis, Veteran and Armed Forces Issues, Money and financial issues, Multicultural concerns, Polyamory / non-monogamous relationships, Post-traumatic stress, Prejudice and discrimination, Seasonal Affective Disorder (SAD), Self-harm, Self-love, Sexual assault and abuse, Sexuality, Social anxiety and phobia, Women's issues, Workplace issues, Young adult issues
Clinical approaches: Client-Centered Therapy
Services offered
Video
Phone
Messaging
Credentials information
BACP Therapist - Registered Member MBACP #53980
Reviews
These quotes represent just a few of the many positive reviews that we have received for Francesca Martin. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Such a warm, kind, understanding person - great to talk to about whatever’s on your mind and I ALWAYS feel better after our sessions!
Written on Mar 30, 2026 after therapy with Francesca for 2 years and 5 months on issues concerning depression, stress, anxiety, parenting issues, self esteem, career difficulties, and coping with life changes
Francesca is so understanding and listens without judgement. She is very professional and caring, and asks the right questions to help me understand the situation in my head a bit more. Thank you so much :)
Written on Mar 24, 2026 after therapy with Francesca for 2 weeks on issues concerning relationship issues, intimacy-related issues, self esteem, and coping with life changes
Francesca has been a port in a very difficult storm seeing me safely through to the otherside. Allowing me to air my thoughts, feelings and sometimes fantastical visions. She has been so compassionate and empathetic. Making me feel validated and normal for my grief in a difficult situation. Allowing me to work it through. In the process teaching me how to deal with other people in the future. It’s not about solving the problem. Sometimes it’s just being heard and understood. I don’t know where I would have been if I’d not take this route. But I certainly don’t think I would be as far as I am without having someone to listen to me each week, remembering all the previously discussed details. It’s been a life saver.
Written on Mar 13, 2026 after therapy with Francesca for 5 months on issues concerning relationship issues, and grief
Francesca is an attentive listener who acknowledges all of my issues and provides a positive outlook to any problems I have. She is very quick to respond to any messages I send in between sessions. She has also been able to adapt to my changing life situation and can deal with a range of subjects, even ones I didn’t expect to be needing help on when I initially signed up for therapy sessions.
Written on Feb 13, 2026 after therapy with Francesca for 2 months on issues concerning stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, self esteem, and adhd
Just very professional and listening ear
Written on Jan 21, 2026 after therapy with Francesca for 2 weeks on issues concerning depression, and relationship issues
Francesca so far has been very helpful and pragmatic in her approach to the sessions. She definitely lends an ear to whatever I have to say and genuinely listens with the intent to unpack what we’re discussing, and to view it from an objective stance which certainly helps.
I definitely recommend Francesca for her warm and caring nature and her ability to understand any issues that come up.
Looking forward to the future sessions.
Written on Sep 04, 2025 after therapy with Francesca for 2 weeks on issues concerning stress, anxiety, trauma and abuse, self esteem, career difficulties, and coping with life changes
Lovely lady, who is supportive and empathic. She listens and guides you through your issues. So grateful to her.
Written on Aug 20, 2025 after therapy with Francesca for 2 weeks on issues concerning stress, anxiety, relationship issues, and grief
Francesca is an excellent therapist, she has been there for me in every instance since I’ve had her as a therapist. Strongly recommend
Written on Apr 25, 2025 after therapy with Francesca for 1 year and 3 months on issues concerning stress, anxiety, relationship issues, trauma and abuse, self esteem, coping with life changes, and adhd
Francesca is an excellent listener, patiently allowing me to express myself. She stays engaged, helping guide me to reflecting on what I share during the session. Her insight is always valuable and supportive. Francesca's manner is very personable and she is easy to talk to and get along with.
Written on Feb 15, 2025 after therapy with Francesca for 2 weeks on issues concerning eating disorders, and self esteem
I really really enjoyed our conversations so far and feel very seen heard and understood but also understanding myself more and more
Written on Jan 24, 2025 after therapy with Francesca for 6 months on issues concerning stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, self esteem, career difficulties, coping with life changes, and adhd
Francesca has helped me so much in my therapy journey. I manage to work through my feelings so well with just a few probes & questions from Francesca. I look forward to speaking to Francesca every week as she always manages to give me a confidence boost even in the bad weeks. I cannot recommend Francesca enough as a therapist.
Written on Jan 13, 2025 after therapy with Francesca for 3 months on issues concerning stress, anxiety, addictions, and grief
Francesca is one of the best therapists ive had and ive seen plenty of different therapists over the past 20 years. Francesca doesn't just listen to me, she actually hears me....big difference!! I feel so blessed that she is in my life. She is understanding, patient, compassionate, kind, gentle, accommodating and extremely well informed in her field. I feel safe with her.
Written on Dec 23, 2024 after therapy with Francesca for 1 month on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, and self esteem
Warm, empathetic and reassuring professional. Have great faith in her and her understanding of my situation within first two sessions
Written on Oct 30, 2024 after therapy with Francesca for 2 weeks on issues concerning self esteem, and coping with life changes
Francesca has been a great empathetic relatable thinking partner in my therapy. I feel at ease with her and she has a calm manner.
Written on Oct 24, 2024 after therapy with Francesca for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, and parenting issues
So far I'm happy with Francesca. Communicating with me in good time and the main thing for me is feeling no judgement.
Written on Oct 19, 2024 after therapy with Francesca for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, intimacy-related issues, and self esteem
Very empathetic, great listener.
Written on Sep 26, 2024 after therapy with Francesca for 3 weeks on issues concerning depression, stress, anxiety, addictions, trauma and abuse, intimacy-related issues, self esteem, coping with life changes, compassion fatigue, and adhd
Francesca helped me understand my own thoughts and patterns more and together we worked out some practical ways I can overcome some unhelpful ways my brain works. She always offered support and made me feel super comfortable sharing my experiences, and the tools she offered were simple and effective. She's great and will definitely return to her in the future!
Written on Sep 23, 2024 after therapy with Francesca for 4 months on issues concerning relationship issues
Supportive
Written on Aug 30, 2024 after therapy with Francesca for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, grief, anger management, and coping with life changes
Francesca has been really helpful throughout my sessions and has been messaging me regularly to check in on me.
Written on Aug 22, 2024 after therapy with Francesca for 3 weeks on issues concerning depression, stress, anxiety, addictions, grief, self esteem, and coping with life changes
She has already helped me so much, I hope I can continue with her.
Written on Feb 12, 2024 after therapy with Francesca for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, intimacy-related issues, self esteem, and adhd
Francesca is a great listener who always has worthwhile things to say (that I really reflect on afterwards)
Written on Dec 28, 2023 after therapy with Francesca for 3 weeks on issues concerning stress, anxiety, relationship issues, and intimacy-related issues
Francesca is not only kind and supportive, but highly experienced, professional and competent.
Written on Oct 12, 2023 after therapy with Francesca for 2 months on issues concerning relationship issues, and grief
Francesca has been brilliant to work with. She is patient and relaxes which really helps me feel at ease and never pressured. She allows me to discuss any and all issues I need or want to and also allows me to go on my little stories on weeks I need to. She has given me strength and tools to help me in day to day life and is continuing to help me discover more about myself and my mental health and I always look forward to our sessions.
Written on Sep 10, 2023 after therapy with Francesca for 8 months on issues concerning depression, stress, anxiety, addictions, grief, and coping with life changes
I really like Francesca’s helpful and compassionate manner and enjoy speaking to her each week. She helps me work through various issues and I always feel better after our sessions
Written on Aug 31, 2023 after therapy with Francesca for 3 weeks on issues concerning stress, anxiety, addictions, parenting issues, and anger management
Francesca is absolutely brilliant. Helped me in so many ways. Absolutely recommend!
Written on Aug 29, 2023 after therapy with Francesca for 4 weeks on issues concerning relationship issues, family conflicts, grief, self esteem, and adhd
Francesca has really helped me work through some issues by listening and giving great feedback and insights.
I look forward to continuing my therapy sessions with her and highly recommend her work.
Written on Jul 02, 2023 after therapy with Francesca for 4 weeks on issues concerning stress, anxiety, trauma and abuse, and self esteem
I really look forward to my sessions with Francesca - I feel like we’ve built up a great rapport and I can be fully myself when we speak. I’m already noticing improvements in some of the areas I’ve wanted to develop in :)
Written on May 27, 2023 after therapy with Francesca for 7 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, parenting issues, and self esteem
Lovely person and very helpful as a therapist. I find her approach is definitely more helpful than therapists I've seen before.
Written on Apr 07, 2023 after therapy with Francesca for 1 month on issues concerning depression, stress, anxiety, relationship issues, and self esteem
Francesca is kind, compassionate and very perceptive. This has created a safe and open space for me to explore my feelings and personal issues, and she has really helped empower me towards understanding who I am. We've only shared 3 sessions but I feel like I'm already making progress towards my 'problem' and Francesca has been a big reason for this.
In addition, Francesca's easy-going manner has meant that counselling has lost it's impact and interaction in spite of being done virtually.
Written on Apr 05, 2023 after therapy with Francesca for 3 weeks on issues concerning intimacy-related issues
Francesca has been incredibly helpful over the weeks we have worked together. She has helped me identify the issues that were causing anxiety, and has made it possible for me to reframe my anxiety in a way that feels proportionate and useful. She guided me throughout the process, and gave me the ideas and techniques I needed to help myself feel better, and to be better placed to deal with anxiety in the future. She is very highly recommended!
Written on Mar 24, 2023 after therapy with Francesca for 1 month on issues concerning depression, stress, anxiety, and self esteem
Francesca has been brilliant! She’s so kind and supportive and has really helped me over the last few months. I would definitely recommend her to anyone looking for a therapist!
Written on Nov 27, 2022 after therapy with Francesca for 4 months on issues concerning stress, anxiety, relationship issues, trauma and abuse, parenting issues, self esteem, career difficulties, and coping with life changes
Francesca really helped me she offered great advice and is a fantastic listener
Written on Nov 11, 2022 after therapy with Francesca for 2 weeks on issues concerning addictions
Very approachable and grate listener
Written on Oct 25, 2022 after therapy with Francesca for 3 weeks on issues concerning depression, and stress, anxiety
I have done a few sessions with Francesca, and she is very calm and supportive. I want to continue the session with you.
Written on Sep 17, 2022 after therapy with Francesca for 2 months on issues concerning depression, stress, anxiety, and coping with life changes
Francesca is knowledgable, supportive and very helpful. I would highly recommend her to anyone thinking of therapy.
Written on Sep 11, 2022 after therapy with Francesca for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, and grief
Kind, caring, a brilliant listener. Only had our first session but she has been so patient and understanding. Very thankful I’ve got to work with her!
Written on Sep 11, 2022 after therapy with Francesca for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, and coping with life changes
Francesca has been instrumental in helping me with one of the darkest few weeks of my life. She gives you the tools and support required for you to make your judgements and put processes in place. Allows me to talk freely and I always feel like I’m being listened to. Would highly recommend
Written on Sep 07, 2022 after therapy with Francesca for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, grief, career difficulties, and coping with life changes
Francesca is a very kind person and allows me to express myself freely. She doesn't offer solutions but rather helps you to get to a solution yourself to your problems. She always has something wise to say that allows you to get to a conclusion easier in case you're stuck. I would recommend her!
Written on Jul 02, 2022 after therapy with Francesca for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, eating disorders, sleeping disorders, self esteem, anger management, career difficulties, coping with life changes, and adhd
Francesca has been very approachable and understanding during each session. I come away with things to reflect on and feel like my feelings are valid and I'm understood. I would recommend to a friend, or anyone! Thank you Francesca!
Written on May 26, 2022 after therapy with Francesca for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, grief, intimacy-related issues, parenting issues, and self esteem
Francesca is patient and polite, I've found in the past that it's frustrating to be offered too many 'solutions', Francesca listens and asks appropriate questions that allow me to come to 'my own' conclusions on issues I'm having. She's a lovely person to talk to and if I were to continue therapy in the long term I would be very pleased to talk to her again.
Written on May 09, 2022 after therapy with Francesca for 3 weeks on issues concerning addictions, self esteem, and adhd
Very kind, attentive therapist. It feels like a safe space thank you
Written on Apr 07, 2022 after therapy with Francesca for 1 month on issues concerning depression, stress, anxiety, trauma and abuse, self esteem, career difficulties, and adhd
Francesca is a lovely lady who has helped me so much.She helps me explore ways to overcome the problems I have and has helped me no end..She is easy to talk to and has been a great comfort to me.
Written on Mar 27, 2022 after therapy with Francesca for 3 weeks on issues concerning depression, stress, anxiety, and relationship issues
Francesca is extremely kind, compassionate and understandinf
Written on Mar 24, 2022 after therapy with Francesca for 1 month on issues concerning depression, stress, anxiety, trauma and abuse, intimacy-related issues, self esteem, and adhd
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