Helen Jackson


About Me

Hi, my name is Helen, and I am an accomplished Licensed Independent Clinical Social Worker (LICSW) with twenty-five years of progressively responsible experience in the field of social work. Throughout all my years of work, I have always viewed my main task as building rapport with patients and their families, while providing effective, and time sensitive appropriate counseling. I am experienced in telehealth having successfully worked from home with online counseling through Aetna for at least five years. I am excited to be providing this service once again online to assist, encourage, and support those in need of help.
My extensive work history and training has allowed me to gain experience and mastery knowledge in behavioral health, mental health, social work, program planning, development and implementation. My work experience includes an active history providing all aspects of social work principles with diverse populations in varied settings. I excelled in developing close communication and excellent working relationships with individuals, numerous community leaders, and resources, establishing vital networks to ensure availability of placement, with smooth transitions upon discharge as needed. My earlier experience included work with military populace where I was responsible for investigating all assigned cases of child abuse, neglect, molestation domestic violence, and presenting my findings of either substantiated or unsubstantiated, to the Family Advocacy Program, (FAP). In other agencies I provided sensitive time-limited casework services to children and families. I have also provided marital counseling, parent-child education and casework planning as needed, in addition to referring clients for psychological/psychiatric evaluations and treatment. Additional experience was gained at the state mental health hospital, where I served as a float Psychiatric Social Worker. As a float, my services were utilized on every ward throughout the entire hospital, to include specialized units such as geriatrics, traumatic brain injury (TBI), sexual assault, and forensics, to name a few. I look forward to speaking with you!


  • Stress, Anxiety
  • Addictions
  • Relationship issues
  • Family conflicts
  • Depression
Also experienced in:
LGBT , Trauma and abuse , Grief , Intimacy-related issues , Eating disorders , Parenting issues , Anger management , Self esteem , Career difficulties , Bipolar disorder , Coping with life changes , Coaching , Compassion fatigue , ADHD , Read more...

Clinical approaches:
Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Emotionally-Focused Therapy (EFT), Mindfulness Therapy, Motivational Interviewing, Solution-Focused Therapy, Trauma-Focused Therapy

Years of Experience: 25

Services Offered

  • Messaging

  • Live Chat

  • Phone

  • Video


LICSW #LW00007344 (Expires: 2021-06-16)

LCSW #16392 (Expires: 2022-09-30)

LCSW #51043 (Expires: 2021-06-30)


Written by K.A. on Nov 24, 2020 after counseling with Helen for 1 month on issues concerning depression, lgbt, relationship issues, and compassion fatigue

Helen was exactly what I was looking for. She listens, cares, and is beautifully insightful.

Written by J.O. on Oct 23, 2020 after counseling with Helen for 5 months on issues concerning stress, anxiety, eating disorders, sleeping disorders, and coping with life changes

Helen has been extremely supportive during these months of stay-at-home. She is encouraging and able to get me to identify my core concerns, not just the surface issues. She is a wonderful counselor!

Written by S.A. on Oct 17, 2020 after counseling with Helen for 1 month on issues concerning stress, anxiety, lgbt, trauma and abuse, self esteem, bipolar disorder, compassion fatigue, and adhd

Helen is an incredible listener and very respectful of boundaries. There are some topics I am not ready to dive into, and she is very careful to navigate around them. She is patient and kind, which makes it easy to open up to her. I feel like she sincerely cares about me and what I have to say. I've gone through many counselors in my life, and Helen is one of those rare gems who make me feel like there isn't something "wrong" with me. She encourages me to grow instead of focusing on the things I cannot control. I can't say enough nice things about her, and I'd recommend her to anybody in a heart beat.

Written by P.E. on Oct 02, 2020 after counseling with Helen for 2 weeks on issues concerning addictions, family conflicts, and eating disorders

Although I've only had one session with Helen I found it very helpful. She gave me a few communication tools to use with my son. Looking forward to another session with Helen.

Written by J.I. on Sep 05, 2020 after counseling with Helen for 3 months on issues concerning depression, stress, anxiety, addictions, grief, coping with life changes, and compassion fatigue

Helen is so very wise. I’ve got problems that have overwhelmed me, but she helped me see the path through it. I needed a strong voice in my life, and she was there. She’s so amazing!
“Where there is no guidance, a people falls, but in an abundance of counselors there is safety.“

Written by J.O. on Aug 29, 2020 after counseling with Helen for 1 month on issues concerning depression, stress, anxiety, relationship issues, and self esteem

She is amazing! Give her a shot, she truly helped me

Written by S.C. on Jul 09, 2020 after counseling with Helen for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, sleeping disorders, parenting issues, self esteem, anger management, career difficulties, coping with life changes, and coaching

Helen is absolutely amazing, so honest, and real. Gives you a lot to think about and consider, helps in processing thoughts especially when you’re all over the place. I’m so grateful to have matched with her. 5 stars. I definitely recommend her.

Written by B.R. on Jun 10, 2020 after counseling with Helen for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, and self esteem

I enjoy speaking with my counselor. Our conversations are not forced and feel comfortable.

Written by L.A. on Jun 07, 2020 after counseling with Helen for 2 weeks on issues concerning relationship issues, self esteem, anger management, and adhd

Helen is absolutely fantastic. She has an upbeat and empathetic personality. She is passionate about her career and truly has a gift when it comes to counseling. I wasn't sure if I would benefit from counseling, and I'm honestly really happy I decided to just give it a try. It's so nice to be heard and accepted. I, personally, am so relieved to have found Helen and am excited to continue forward!