I am a licensed professional clinical counselor with over twelve years of experience as a counselor and psychotherapist. In addition, I bring over forty years of wisdom gleaned from working with individuals who prove time and again the resilience of the human spirit gives them the ability to overcome odds to find an optimal quality of life.
Each person not only has their own unique challenges, but they have the capacity to be their own teachers and find answers within, therefore each treatment plan differs accordingly. Your concerns and purpose for seeking counseling will enable me to develop an effective treatment plan that will help you to find wholeness. My counseling style is to create a nurturing environment that invites openness and transparent authenticity by being a listening presence. I highly value human dignity and am a non-judgmental respecter of persons and find that there is an innate goodness in all persons. This goodness is at the core of our work to help you find balance of mind, body and spirit in all areas of your life. I specialize in relationship issues, self-esteem, self-worth and identity concerns, conflict resolution, anger management, depression, grief and loss, feelings of shame, trauma and abuse, spiritual discernment and whatever is troubling your soul that needs mending in order to give you inner peace and joy.
Additional areas of focus:Stress, Anxiety, Addictions, LGBT, Family conflicts, Intimacy-related issues, Eating disorders, Parenting issues, Anger management, Depression, Coping with life changes, Coaching, Abandonment, Attachment issues, Caregiver issues and stress, Codependency, Commitment issues, Control issues, Dependent personality, Forgiveness, Guilt and shame, Life purpose, Personality disorders, Post-traumatic stress, Prejudice and discrimination, Social anxiety and phobia, Women's issues, Workplace issues
These quotes represent just a few of the many positive reviews that we have received for Jacquelyn (Jackie) Burns. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Jackie has grounded me in ways I never could have imagined. She has restored my spirituality, reminded me of how to take care of myself, and look at the bigger picture. She is so calming, makes me laugh and has helped me in so many ways. I would STRONGLY suggest her.
Written on Apr 05, 2025 after therapy with Jacquelyn (Jackie) for 2 months on issues concerning depression, stress, anxiety, relationship issues, career difficulties, coping with life changes, and coaching
Jackie is above and beyond wonderful. She listens, offers phenomenal feedback, and is willing to be supportive. I couldn’t recommend her guidance enough!
Written on Mar 04, 2025 after therapy with Jacquelyn (Jackie) for 1 month on issues concerning depression, stress, anxiety, addictions, relationship issues, eating disorders, self esteem, career difficulties, and coping with life changes
Jackie was a very good listener and I felt while understood talking to her. Her suggestions for my concerns were extremely helpful.
Written on Jan 28, 2025 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning family conflicts, and self esteem
Always thoughtful and prepared for our conversations
Written on Dec 31, 2024 after therapy with Jacquelyn (Jackie) for 1 year and 4 months on issues concerning relationship issues, and coaching
Jackie is a wonderful counselor with sound advice and perspective. She immediately made me feel comfortable and heard. Jackie is able to impart a spiritual perspective as well which has been very helpful to me.
Written on Dec 10, 2024 after therapy with Jacquelyn (Jackie) for 7 months on issues concerning stress, anxiety, relationship issues, grief, parenting issues, and self esteem
An active listener with great insight, willing to lead me to discover more about myself and my role in life.
Written on Sep 29, 2024 after therapy with Jacquelyn (Jackie) for 1 month on issues concerning depression, stress, anxiety, family conflicts, grief, self esteem, coping with life changes, and compassion fatigue
Jackie is AMAZING. I feel like she had helped me in ways I’d never imagined. She feels like someone I’ve known for a long time. Looking forward to continuing my visits with her. 10/10 recommend her and Better Health. They gave me the PERFECT match.
Written on Aug 31, 2024 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, and anger management
Jackie your were an amazing support at an overwhelming time! I appreciate your sessions! You’re my kind of person! Bess wishes and God Bless
Written on Aug 14, 2024 after therapy with Jacquelyn (Jackie) for 6 months on issues concerning depression, stress, anxiety, trauma and abuse, grief, eating disorders, self esteem, coping with life changes, compassion fatigue, and adhd
Jackie is a great listener and communicator. There are times when I cannot explain something and she asks the right questions to get to the bottom of it. She responds throughout our time between sessions. Which is so important because I can be impulsive. Knowing she’s actively there is such a relief to my anxious brain. I love Jackie and have already referred her to family and friends. 10/10 recommend Jackie Burns!
Written on Jul 18, 2024 after therapy with Jacquelyn (Jackie) for 2 weeks
Jackie is very compassionate and caring about my situation.
Written on Jul 03, 2024 after therapy with Jacquelyn (Jackie) for 1 month on issues concerning stress, anxiety, addictions, relationship issues, family conflicts, self esteem, and coping with life changes
I’m so happy to have been matched with Jackie as my therapist. She is very kind and compassionate, and has a wealth of experience. I have already seen positive changes just from having someone to speak to about my issues who understands what I’m going through.
Written on Jun 14, 2024 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning trauma and abuse, grief, and self esteem
I have a lot of respect and think incredibly highly of Jacquelyn. She has provided me many avenues of support and guidance with the knowledge and a listening ear all at the same time. I feel like I am a busy mom always attending to my kids, as I am trying to navigate this new way through my living arrangement I found myself in at the moment.
Written on Feb 22, 2024 after therapy with Jacquelyn (Jackie) for 3 weeks on issues concerning relationship issues, family conflicts, and intimacy-related issues
She's been lovely so far.
Written on Feb 17, 2024 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning depression, stress, anxiety, lgbt, trauma and abuse, self esteem, bipolar disorder, coping with life changes, and adhd
Jacquelyn was very helpful. I am looking forward to working on things with her.
Written on Feb 14, 2024 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, self esteem, anger management, and coping with life changes
Jackie had been an absolute blessing for me and my family. She is attentive, helpful, and offers solutions, not happy talk. She has helped me challenge myself and make positive changes proactively.
Written on Dec 12, 2023 after therapy with Jacquelyn (Jackie) for 2 months on issues concerning depression, stress, anxiety, trauma and abuse, and self esteem
There are not enough great things I can say about Jackie Burns. Jackie is full of knowledge, kind words and wisdom. I was hesitant about BetterHelp, but being paired with Jackie quickly changed my perception. She encouraged me, gave me strength and a smile on days where I thought those things would be impossible. There was never a day I logged off without thinking “I’m so thankful for this woman”. With her many years of insight, it seemed that she was just the person I needed. Thank you to BetterHelp for pairing me with the best therapist and thank you Jackie for holding my hand and helping me through all the days - good and bad - you are simply the best.
Written on Nov 06, 2023 after therapy with Jacquelyn (Jackie) for 1 month on issues concerning stress, anxiety, family conflicts, grief, self esteem, coping with life changes, and compassion fatigue
I appreciate Jackie's wisdom. She approaches my thoughts, beliefs and our conversations with a breadth of counseling and biblical knowledge in addition to worldly common sense.
Written on Oct 31, 2023 after therapy with Jacquelyn (Jackie) for 1 month on issues concerning stress, anxiety, and parenting issues
She’s truly amazing. She asks clarification questions if she doesn’t fully know what I’m trying to say. She hears me and my worries.
Written on Oct 22, 2023 after therapy with Jacquelyn (Jackie) for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, parenting issues, self esteem, coping with life changes, and adhd
I started seeing Jackie at a very difficult time in my life. She has so much wisdom and offers so many tools to be able to work through different issues. She has helped me to make significant progress with the traumas I have experienced and continues to help me understand myself and my goals. She also has a great sense of humor and is clearly passionate about helping people. I can’t say enough about how she had positively impacted my life.
Written on Jan 19, 2022 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning relationship issues, and trauma and abuse
Jackie is amazing. I have only met with her once but she listened carefully to my situation and provided the perspective I needed to get through a painful family situation. Through chat, she has continued to support me with great advice and solid tools I can use in the future. I highly recommend Jackie!
Written on Jan 16, 2022 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning depression, family conflicts, grief, and anger management
Jackie has been great. She's very easy to talk to and has been available when I needed advice/to be talked down in an impromptu situation. She is very caring and holds me accountable while also addressing root cause issues. I'd recommend her highly
Written on Jun 19, 2021 after therapy with Jacquelyn (Jackie) for 3 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, eating disorders, career difficulties, coaching, and compassion fatigue
Jackie Burns will have forever made a huge impact on my life. I went to her when I was in a really dark place. I was alone, moved somewhere where I didn’t know anyone, was heartbroken, and dealing with inner demons. she never failed to truly listen to me and take everything I said into consideration. She was patient with me as I would forget to respond or I would forget worksheets. She was always calm and helpful. She open my eyes to what I really needed. She helped me get to where I am today. I’m truly thankful for this experience and to have known this wonderful professional. She was always there when I needed and answered promptly. As I go forward, now stable and genuinely happy, I will always think of Jackie and her kind words. It is nice having someone in your corner when you feel like you’ve been pushed to the lions den. I don’t think I can describe the impact she’s made. I went from being incredibly depressed, anxious, alone, and tired to now being the happiest I’ve ever been and soon to be married.
Written on Apr 21, 2021 after therapy with Jacquelyn (Jackie) for 1 year and 3 months on issues concerning depression, stress, anxiety, relationship issues, self esteem, and coping with life changes
Jackie is a great listener & her note taking reflects this. She asks pointed questions & really invites the client to soul search. If you’re ready to become a better version of yourself, I recommend Jackie.
Written on Mar 31, 2021 after therapy with Jacquelyn (Jackie) for 2 weeks
Jackie is so helpful! She puts my priorities first and gives me effective strategies to help deal with my struggles. I am very thankful for her.
Written on Dec 03, 2020 after therapy with Jacquelyn (Jackie) for 2 months on issues concerning depression, stress, anxiety, trauma and abuse, and self esteem
She has a great personality and good energy that makes you feel very comfortable taking to her. Along with a variety of ways to help with different situations.
Written on Aug 11, 2020 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning depression, stress, anxiety, lgbt, family conflicts, trauma and abuse, eating disorders, self esteem, and compassion fatigue
Jackie made me feel comfortable talking with her right off the bat. She is very easy going and insightful. Her strong listening skills and relatable/real life experiences give me encouragement to be a better me. She is a rare gem and I always look forward to our sessions!
Written on Aug 07, 2020 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, self esteem, career difficulties, and coping with life changes
Jackie helped me through some tough issues with injustice and discrimination while dealing with litigation. She's kind genuine and offers advice that you can use immediately. I would recommend her very highly.
Written on Jun 08, 2020 after therapy with Jacquelyn (Jackie) for 1 month on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, and career difficulties
She’s a great listener, and has spiritual insight.
Written on May 13, 2020 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning stress, anxiety, addictions, and relationship issues
Excellent conversationalist, and when I need a listening ear, she is excellent. An absolute pleasure, with good guidance and affirmations to share.
Written on Jan 11, 2020 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning depression, lgbt, and self esteem
Jackie understands me so well and I am very grateful for her help.
Written on Jan 09, 2020 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, anger management, career difficulties, and coping with life changes
Jackie is very helpful and very responsive. She has a lot of patience and is willing to come up with creative ways to help you. She did a good job of igniting my brain into solutions.
Written on Oct 01, 2019 after therapy with Jacquelyn (Jackie) for 5 months on issues concerning stress, anxiety, addictions, and relationship issues
I’ve only had 2 session with her so far and already she’s given me some helpful tools.
Written on Sep 25, 2019 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, and self esteem
Jackie is absolutely amazing. She is incredibly personable and gave great advice every time I talked to her. She is a great therapist and I’m so appreciative of her.
Written on May 24, 2019 after therapy with Jacquelyn (Jackie) for 3 months on issues concerning depression, stress, anxiety, lgbt, relationship issues, grief, career difficulties, and coping with life changes
Jackie is a professional and experienced consultant. She is very patient to listen to my stories/concerns/complaints even my English is not good. She understands my situation and gives suggestions to make me feel confident.
Written on Mar 03, 2019 after therapy with Jacquelyn (Jackie) for 2 months
I highly recommend Jackie for counseling. She is a wonderful, nonjudgmental listener. She is flexible and caring. Her ideas point you toward God and His word in a practical way.
Written on Feb 05, 2019 after therapy with Jacquelyn (Jackie) for 2 months
Jackie is one of the warmest, most understanding people in the world. She is always free of judgement, full of kindness, and very wise. She gives a person good advice and new perspective, while being an amazing ear and conversationalist. It's been amazingly easy to feel comfortable with her. In the past 7 months, my self esteem and ability to de-catastrophize have increased tenfold. I cannot recommend her enough. She is a very special person, and the world is lucky to have her.
Written on Jan 12, 2019 after therapy with Jacquelyn (Jackie) for 9 months on issues concerning depression, stress, anxiety, and relationship issues
Jackie is amazing!! She has such a calm spirit and is full of wisdom. Even though I am only doing my counseling for a short time, it is totally worth it. Jackie has helped me see my worth, and is helping me make decisions that could be life changing. Thanks Jackie!! =)
Written on Dec 03, 2018 after therapy with Jacquelyn (Jackie) for 2 weeks
Ms. Burns is a wonderful woman, in many more ways than one. She was there when I needed her and here even now she's a wonderful woman. I love having someone to open up to as much as I have opened to her, no judging no cold glares and best of all, your no fear of losing the people around you for something you don't have control over.
I'll admit, there are some things that I'm not ready to tell others and that's fine, we all have our secrets but that's hard when you only have yourself when you need answers or just a trusted hear to talk to when you need advice or even someone who can say, "Hey, I feel you, I know it's tough and your confused and scared, don't know how to feel about the way you are or why you can't seem to stop yourself from doing things that you know don't solve anything or even make it worst and just claim that as just your way of dealing with things," but with Ms. Burns, I never felt safer, no more open and vulnerable than happened time a few months back. I let the one thing I kept secret from everyone around slip, I just couldn't take it anymore and it came out, I was in such a raw state that I didn't know what to do, I was so confused with all the emotions I held in and controlled for so long just hushed out, I couldn't sleep, I thought I ruined everything but she help me see it wasn't my fault. I always blamed myself when things went wrong, and took the blame without a word to keep everyone in my home normal, it didn't matter if it as was the truth or not, they were happy, I just wanted to be happy, I thought it'd make me happy but It didn't and I lied to myself think it did. I loved my family more than myself, I never valued myself more than anything other than what I was and then lower over the years when my secret started to form and it hurt. When I found the courage to be open and truthful I got burned, worst and worst each time it happened as if I was just addicted to the pain I felt, next thing I knew I was numb and just when that path of least resistants, just keeping myself from being hurt, I kept myself average, I stayed numb for as long as I could. I really did, I'm still a bit numb but thanks to Ms. Burns I'm starting to feel again, to breathe again, you really live again.
I couldn't have asked for a better person than she and I can't thank her enough, she really is something special.
Thank you Ms. Burns, thank you for everything.
Written on Oct 23, 2018 after therapy with Jacquelyn (Jackie) for 1 month
Jackie has been very helpful and understanding to my issues.
Written on Oct 15, 2018 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning stress, anxiety, relationship issues, sleeping disorders, self esteem, and anger management
Jackie has really helped me through a lot of what I’ve been struggling with over the past few years. I don’t think I would be as hopeful or relaxed with my life as I am now if it had not been for the help I received through BetterHelp. My counselor really made me feel like I could get through my hard time and come out on top, and I still have my ups and downs, but having someone to sit with every week and talk about what’s going on with my life and put things into perspective saved me from myself. I have learned how to believe I am good enough and that what I am feeling I can change and overcome.
Written on Oct 15, 2018 after therapy with Jacquelyn (Jackie) for 2 months on issues concerning relationship issues
Jackie is an absolute gem. She’s really kindhearted and supportive, but also tries to help you see things from dissenting perspectives. She is great at provoking your mind to dig deeper, to really pinpoint where your problems stem from. All in all, she’s encouraging and relatable. I really enjoy talking with her, even though I’ve only really had two in-depth sessions with her one on one. So far, she’s been a great help.
Written on Aug 06, 2018 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning depression, stress, anxiety, lgbt, family, eating, parenting, self esteem, and career
Jackie has been amazing! She listens and provides you with the opportunity to reflect on the why and the next. She has been a great listener who challenges my irrational thoughts in the most caring nonjudgmental way. I am thankful for being connected to such a kind and caring spirit.
Written on Jun 29, 2018 after therapy with Jacquelyn (Jackie) for 2 months on issues concerning self esteem, and career
Jackie Burns is THE best counselor I ever had... seriously, she is REALLY great!!!!! She has a lot of wisdom and will intertwine scripture in our sessions! I love that. She worked with me doing calls whenever I needed them. She reminded me of a lot of things that I already knew, but maybe wasn't putting into practice. God placed her to be MY counselor and so glad He did. The first counselor I was set up with had a schedule that didn't work well with mine. So glad that happened. I feel so close to Jackie that I almost want to call her "Mom". I hope to stay friends after our counseling is long over.
If we would please God all the time, we would please others!
One of my fav verses Philipians 4:8
Written on Jun 28, 2018 after therapy with Jacquelyn (Jackie) for 2 months
Jackie is professional, compassionate, respectful, intuitive, and very helpful!
Written on Jun 20, 2018 after therapy with Jacquelyn (Jackie) for 2 months
Jackie is a very good listener and I enjoy our talks. She asks very good questions. She tells me what I need to hear but I always hang up feeling encouraged. She’s easy to talk to!
Written on May 13, 2018 after therapy with Jacquelyn (Jackie) for 2 weeks
Jackie is a wise voice of reason and empathetic listener. We've only had a few sessions but just knowing there is a non-judgemental and caring human being who is there to listen and help me work through my struggles has been incredibly helpful! Thanks Jackie :)
Written on May 12, 2018 after therapy with Jacquelyn (Jackie) for 2 weeks on issues concerning depression, stress, anxiety, and intimacy-related
Jackie is a wonderful person who truly cares about the well-being of her clients. She strives to get to know them as much as possible in order to help them the best way possible.
Written on Mar 26, 2018 after therapy with Jacquelyn (Jackie) for 1 week
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