I am a Person Centered counsellor, I provide a safe, impartial and confidential space in which to explore your feelings. I walk with you with warmth, care and at your pace.
Counselling can help you gain clarity and insight into how you feel, help you to understand, heal, grow and be kinder to yourself, let go of old habits, feel better and live life more fully. Talking to a counsellor in a professional environment, safe in the knowledge that what you say will be listened to in a non-judgemental way, can help you to discover what is making you feel a certain way.
Counselling can help you to explore and reflect upon these feelings. It can help you to understand what is at the root of the concern and can help you work to resolve the difficulties. I am a registered member of the BACP and work to their ethical framework.
I have over 6 years of professional work experience. I have experience in helping clients with stress and anxiety, relationship issues, coping with grief and loss, & motivation, self-esteem, and confidence. I have specialist training in understanding Autism and I am a Certified ADHD Coach, a menopause ambassador and a couple's counsellor.
I believe in treating everyone with respect, sensitivity, and compassion. I will tailor our dialog and treatment plan to meet your unique and specific needs. It takes courage to seek out a more fulfilling and happier life and to take the first steps towards a change. I am here to support & empower you in that journey.
Additional areas of focus:Grief, Abandonment, Adoption and foster care, Aging and geriatric issues, Antisocial personality, Attachment issues, Autism and Asperger Syndrome, Avoidant personality, Blended family issues, Body image, Cancer, Chronic pain, illness, and disability, Codependency, Commitment issues, Communication problems, Control issues, Coping with natural or human-caused disaster, Dependent personality, Divorce and separation, Emptiness, Family problems, Fatherhood issues, First responder issues, Forgiveness, Guilt and shame, Hearing impaired, Hoarding, Impulsivity, Infidelity, Intellectual disability, Isolation / loneliness, Jealousy, Midlife crisis, Veteran and Armed Forces Issues, Money and financial issues, Narcissism, Obsessions, compulsions, and OCD, Panic disorder and panic attacks, Paranoia, Post-traumatic stress, Pregnancy and childbirth, Seasonal Affective Disorder (SAD), Self-love, Sexuality, Social anxiety and phobia, Visually impaired, Women's issues, Workplace issues, Young adult issues
Clinical approaches: Client-Centered Therapy, Emotionally-Focused Therapy (EFT), Mindfulness Therapy, Solution-Focused Therapy, Internal Family Systems
Services offered
Video
Phone
Live Chat
Messaging
Credentials information
BACP Therapist - Registered Member MBACP #377719
Reviews
These quotes represent just a few of the many positive reviews that we have received for Jane Francis. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Jane is genuinely so lovely, but what really sets her apart is how deeply she understands relationships and all the complexities that come with them. She has a way of listening that makes you feel completely seen, and she offers insights that are both compassionate and incredibly practical. I’ve found her support genuinely helpful, and working with her has made a real difference.
Written on Nov 18, 2025 after therapy with Jane for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, parenting issues, self esteem, anger management, coping with life changes, compassion fatigue, and adhd
Jane Francis is very professional in terms of how she allowed me to talk. She seemed to want me to talk and not interrupt me giving me that chance to get out what has been bothering me and how we can work on my goals of getting myself better.
Written on Oct 05, 2025 after therapy with Jane for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, and self esteem
Jane is helping me a lot. I feel comfortable with her and she offers me good advice. I like her calm mannerisms and it makes me open up more.
Written on Sep 11, 2025 after therapy with Jane for 2 weeks on issues concerning relationship issues
Jane listens and understands what I am trying to say. She offers support and guidance where needed. I am grateful for her understanding of my needs in the therapy sessions.
Written on Aug 19, 2025 after therapy with Jane for 2 weeks on issues concerning depression, stress, anxiety, self esteem, anger management, and coping with life changes
Jane is amazing. Quiet but firm. Understanding and not judgemental
Written on Jun 05, 2025 after therapy with Jane for 8 months on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, grief, parenting issues, self esteem, and coping with life changes
Meeting Jane changed my life. I felt safe, cared for and supported. Jane has been the guide on my journey to live the life I always wanted and to learn the skills I needed to accomplish that.
Written on May 28, 2025 after therapy with Jane for 1 year and 3 months on issues concerning relationship issues, and self esteem
Jane is extremely kind, supportive and accommodating and has helped me leaps and bounds over the past few months. I feel so much more confident and positive than I did when I first started speaking with her all thanks to the tools she provided to rebuild my self-esteem. She helped me to understand why I felt the way I did, which then allowed me to start to move forward from those reasons without dismissing them. I would recommend her strongly!
Written on May 03, 2025 after therapy with Jane for 2 months on issues concerning depression, relationship issues, self esteem, and career difficulties
I recommend Jane highly. I was slightly sceptical of how much therapy could help at first but was soon reassured by her down to earth, practical manner. I feel that Jane really helped me, and have been told by several people that they sense a positive change in me.
Written on Apr 30, 2025 after therapy with Jane for 3 months on issues concerning depression, stress, anxiety, and relationship issues
Jane is a non-judgement listener who let’s me talk and process and gently guides me where I need guidance. She has given me the tools to calm my nervous system and conquer my self-doubt. I can highly recommend Jane as a therapist.
Written on Apr 06, 2025 after therapy with Jane for 1 year and 2 months on issues concerning stress, anxiety, grief, and eating disorders
Jane is a good listener and an analytical person that speaks clearly and with compassion. Hope to keep getting her support and help.
Written on Mar 11, 2025 after therapy with Jane for 2 weeks on issues concerning stress, anxiety, relationship issues, intimacy-related issues, anger management, compassion fatigue, and adhd
So far Jane has been so helpful in my journey, she is respectful, she takes note and repeats back so you have confidence that she has listened. She has given me some really helpful guidance in thai so far. Thank you
Written on Feb 27, 2025 after therapy with Jane for 3 weeks on issues concerning depression, stress, anxiety, grief, self esteem, and adhd
Very positive so far
Written on Oct 17, 2024 after therapy with Jane for 2 weeks on issues concerning stress, anxiety, relationship issues, and adhd
Jane has been warm, inviting and professional in all of our sessions so far. I never feel uneasy and I've had some insightful moments that I wouldn't have had without speaking to her.
Written on Oct 03, 2024 after therapy with Jane for 3 weeks on issues concerning relationship issues
Jane is very understand and helped me by highlighting possible issues to looking out for and pointing me in the right direction. Excellent at putting perspective on things.
Written on Apr 30, 2024 after therapy with Jane for 3 weeks on issues concerning coping with life changes, and adhd
Jane has been very helpful and understanding with my issues and she has not been judgemental in the slightest about anything. She has been super helpful in guiding me through certain situations. I would definately recommend her to others
Written on Apr 17, 2024 after therapy with Jane for 2 months on issues concerning stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, eating disorders, and adhd
Francis is very understanding and is helping me in many ways to get over my difficult times I am facing.
Written on Apr 11, 2024 after therapy with Jane for 2 months on issues concerning depression, addictions, and relationship issues
Just from my first session with her, she helped me pinpoint my concerns even though I was quite unsure. She could do this by listening to me and asking me thought-provoking questions- even when I didn't have an answer, she deduced from another part of our conversation. She is an amazing listener and I find every session we have to be very insightful.
Written on Mar 26, 2024 after therapy with Jane for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, and self esteem
Jane is a thoughtful listener, and she provides helpful and relevant questions for me to consider, and insights vs. her experience when I ask for her direct opinion.
Written on Nov 13, 2023 after therapy with Jane for 5 months on issues concerning relationship issues, grief, intimacy-related issues, and self esteem
Jane is patient, kind, softly spoken, and understanding. She offers a non judgemental ear and does not judge the people in my life for their behaviour either. She is responsive via message when needed and offers worksheets and reading materials for the time we are apart.
Written on Aug 20, 2023 after therapy with Jane for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, and self esteem
Jane Francis is very kind and reliable. Our sessions have helped clarify many things for me.
Times available are very accommodating, especially for my odd work schedule.
Written on Jul 28, 2023 after therapy with Jane for 3 weeks on issues concerning depression, stress, anxiety, family conflicts, eating disorders, self esteem, coping with life changes, coaching, and adhd
In my five weeks or so speaking with Jane, I have learned so much about myself. Jane is totally non-judgmental and she really helps me to feel at ease when we are talking. She listens and lets you come to your own conclusions whilst also providing nuggets of wisdom and advice through our conversations. I was treating therapy with a great deal of trepidation when I initially signed up, this has almost totally dissipated and that is largely thanks to Jane. Thanks!
Written on Jul 03, 2023 after therapy with Jane for 1 month on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, self esteem, and career difficulties
Jane has made me feel really comfortable in our sessions thus far. She tailors our sessions to the type of therapy that would help me specifically and is always punctual. She listens and isn’t afraid to challenge thought processes I have that may need more work.
Written on Mar 15, 2023 after therapy with Jane for 3 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, self esteem, and adhd
I find Jane's insights very useful. She helps me navigate to the crux of whatever issue I'm facing and provide suggestions and alternate view points which I have very helpful. She is supportive and actively listens.
Written on Feb 03, 2023 after therapy with Jane for 3 weeks on issues concerning depression, stress, anxiety, family conflicts, grief, self esteem, anger management, and coping with life changes
Great session thank you so much.
Written on Feb 02, 2023 after therapy with Jane for 4 weeks on issues concerning depression, stress, anxiety, family conflicts, and parenting issues
She makes me very safe opening up to her. Always respectful and compassionate towards me. Even checking up on me on random days and answering my chats promptly. Dr. Francis gives very good advice and makes you feel comfortable
Written on Jan 23, 2023 after therapy with Jane for 2 weeks on issues concerning stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, self esteem, and adhd
Jane is a very helpful therapist who listens intently to everything I have to say and offers advice and coping strategies to help in any situation. I would recommend her and her gentle demeanour to anyone thinking about starting therapy.
Written on Jan 17, 2023 after therapy with Jane for 3 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, and self esteem
Jane is very kind and understanding. She is also very encouraging and takes her time to listen to you and what you have to say without shaming you.
Written on Nov 15, 2022 after therapy with Jane for 2 weeks on issues concerning stress, anxiety, relationship issues, trauma and abuse, self esteem, and coping with life changes
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