Hi Welcome to my profile. I know it takes a great deal of courage to look for a therapist. Having counselling or psychotherapy is a big step towards feeling better, and making sense of why things are the way they are. Whether you are suffering from anxiety, generalized anxiety, depression, low self esteem or lack of confidence, or relational difficulties I can help. I also have a particular interest in working with individuals who have ADHD or ADD or think they may have. I am a Psychotherapeutic Counsellor trained in psychotherapy and counselling and I am a registered member of MBACP and work confidentially within their ethical framework. I have a level 7 Post Graduate level Diploma in Transactional Analysis from an Integrative Perspective.
I work empathically and in a non judgemental way, giving a safe space for you and I to explore together how you are feeling and the impact of those. My style is warm and interactive, and I like to tailor my treatment approach to your individual needs.
I am trained in Transactional Analysis and Integrative Psychotherapy, the former looks at the ego states of different transactions and can be hugely helpful in navigating difficult or challenging relationships. Integrative psychotherapy goes a bit deeper looking at why we are the way we are, and why we suffer in the way we do. Making sense of things can really help us to move forward too. Building a sense of self and positive self esteem where that is lacking. Many people go through traumatic experiences growing up or in adult life and talking to someone about it can help to put it to rest. My practice is informed by neurobiological research, which is a particular interest. Your treatment plan will be specific to your needs, formed with your collaboration. It takes a few sessions to get to know what will work best, but in the first month I would expect your symptoms to start to improve, and continue to lift in the next couple of months. I realize that sometimes it may take longer than that.
My background is in General Nursing. I really enjoy helping people to have a greater sense of well being and quality of life, discovering who they are and what they want from life and how to heal from and cope with mental distress, which is sometimes derived from physical illness as well.
The first session will be an opportunity for us to meet one another and to think together about what you need from therapy, also for you to see if I am a good "fit" for you. I am open to work short or long term.
Professional experience
4 yrs in practice
Stress, AnxietyTrauma, AbuseDepressionCoping with life changesADHD
Additional areas of focus:Relationship issues, Family conflicts, Grief, Sleeping disorders, Parenting issues, Anger management, Self esteem, Career difficulties, Bipolar disorder, Compassion fatigue, Abandonment, Attachment issues, Avoidant personality, Body image, Caregiver issues and stress, Chronic pain, illness, and disability, Co-morbidity, Codependency, Commitment issues, Communication problems, Control issues, Dissociation, Divorce and separation, Domestic violence, Eating and food-related issues, Emptiness, Family of origin issues, Family problems, Fatherhood issues, Fertility issues, Forgiveness, Guilt and shame, Isolation / loneliness, Jealousy, Life purpose, Midlife crisis, Mood disorders, Obsessions, compulsions, and OCD, Panic disorder and panic attacks, Paranoia, Personality disorders, Phobias, Postpartum depression, Post-traumatic stress, Pregnancy and childbirth, Seasonal Affective Disorder (SAD), Self-harm, Self-love, Social anxiety and phobia, Somatization, Women's issues, Workplace issues, Young adult issues
Clinical approaches: Attachment-Based Therapy, Mindfulness Therapy, Solution-Focused Therapy, Somatic Therapy, Trauma-Focused Therapy, Internal Family Systems
Services offered
Video
Phone
Live Chat
Messaging
Credentials information
BACP Therapist - Registered Member MBACP #391826
Reviews
These quotes represent just a few of the many positive reviews that we have received for Jeannette Mason. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Jeannette has been an exceptional support during this season of my life. She demonstrates deep empathy and active listening, and she consistently meets me where I am emotionally. Her approach feels client-centred and attuned to my specific needs, rather than generic or prescriptive. She is patient, validating, and intentional in the way she guides sessions. I appreciate how she creates a safe, non-judgmental space that allows me to process openly and honestly. She is thoughtful in her interventions and seems genuinely invested in my wellbeing and growth.
I truly feel supported, heard, and prioritised in our work together.
Written on Feb 22, 2026 after therapy with Jeannette for 2 weeks on issues concerning stress, anxiety, trauma and abuse, coping with life changes, and compassion fatigue
My therapist, Jeannette, is very gentle and creates a space where I feel safe, heard, and respected. She listens carefully, not just to respond, but to truly understand my experiences and how they affect me. The techniques she shares are practical and grounding, and they actually help me cope and make sense of what I am feeling. What stands out most is her genuine desire for me to grow and heal. I never feel rushed or dismissed, and it is clear that she is fully committed to supporting my progress at a pace that honours where I am emotionally.
Written on Dec 12, 2025 after therapy with Jeannette for 2 weeks on issues concerning stress, anxiety, trauma and abuse, grief, and coping with life changes
Jeannette has been great at holding space for me in a challenging time and giving me further theoretical knowledge and validation to help find a way forward.
Written on Oct 08, 2025 after therapy with Jeannette for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, coaching, compassion fatigue, and adhd
She is wonderful, and a talent woman that has helped me so much.
Written on Aug 14, 2025 after therapy with Jeannette for 2 years and 1 month on issues concerning stress, anxiety, relationship issues, sleeping disorders, and adhd
I feel that Jeannette understands me. She can help me make sense of my feelings, which helps me to move on.
Written on Jan 18, 2025 after therapy with Jeannette for 2 years and 7 months on issues concerning depression, stress, anxiety, self esteem, and coping with life changes
I am just 2 sessions I'm and I'm already feeling better. Jeanette is a kind listening and offers good constructive advice
Written on Oct 26, 2024 after therapy with Jeannette for 2 weeks on issues concerning grief, and bipolar disorder
Jeannette is phenomenal, the best listener and supporter I’ve ever encountered. She has helped me dig deep into multiple issues I’ve faced throughout life. I couldn’t ask for a better person to help me.
Written on Oct 08, 2024 after therapy with Jeannette for 7 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, self esteem, career difficulties, and compassion fatigue
Jeanette is a deeply empathic and insightful therapist. I get the sense that she understands. I enter sessions feeling soothed instantly by her calming voice and the space she holds for me to speak and vent. I am also grateful for the safe space she provides when I feel the need to send a voice note between sessions. It’s teaching me that my feelings matter and how to express in as unfiltered a way as possible. This is my first time truly commuting to doing therapy regularly in a serious way and I’m grateful to Jeanette for her healing work.
Written on Sep 17, 2024 after therapy with Jeannette for 2 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, eating disorders, career difficulties, coping with life changes, and compassion fatigue
Jeannette is an extremly warmhearted and knowledgeable therapist. She is exceptional at providing a safe space to open up in and is exactly the kind of therapist I had hoped to find. She truly listens, shares valuable insights and helpful resources. The sessions with her allowed me to get a lot of my chest and reshape my mental state. I can highly recommend her!
Written on Sep 16, 2024 after therapy with Jeannette for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, and compassion fatigue
Nice and helpful . Cool vibe and humble
Written on Aug 28, 2024 after therapy with Jeannette for 4 weeks on issues concerning self esteem, and adhd
Jeannette Mason has been a good therapist who really listens to me and helps to see things from a different point of view. She is empathetic and understanding. Her soft-spoken voice is calming. I appreciate this so much when I am stressed. I would recommend Jeannette to anyone who looking for a counselor with a good ear and an understanding heart.
Written on Aug 28, 2024 after therapy with Jeannette for 2 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, self esteem, coping with life changes, and compassion fatigue
Jeanette is very calm and easy to talk to. I feel like we have good flow and that she is knowledgeable and able to ask difficult questions in a nice and gentle way.
Written on Aug 12, 2024 after therapy with Jeannette for 3 weeks on issues concerning depression, relationship issues, intimacy-related issues, and adhd
I’ve only been working with Jeanette for a few weeks but she seemed to instantly understand what I was trying to convey and asks the right questions to tease my thoughts out so they make sense to me. It feels great to have someone who understands & I’m already feeling more positive about how these sessions will help my thinking
Written on May 11, 2024 after therapy with Jeannette for 3 weeks on issues concerning self esteem, and adhd
I really appreciate Jeannette's sincere and empathetic manner. She is a great listener and gives you the time and space to think about your feelings. Furthermore, she has a caring and nutring appraoch and she will have a postive socratic dialogue with you.
Written on May 07, 2024 after therapy with Jeannette for 3 weeks on issues concerning depression, stress, anxiety, eating disorders, sleeping disorders, self esteem, anger management, career difficulties, coaching, and adhd
I had a very difficult year last and I dont think I would have been able to get through it without Jeannette. She has been incredibly caring, thoughtful, knowledgeable and given me the support I needed to be better person. I now feel I have the tools and outlook on life to overcome any obstacle that comes my way. I cannot thank Jeannette enough for being here through all of this and I will never forget it either. Thank you!!!
Written on Jan 28, 2024 after therapy with Jeannette for 6 months on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, self esteem, career difficulties, coping with life changes, and compassion fatigue
I went through dozen profiles before choosing to work with Jeannette and I’m very proud of my choice. She’s indeed extraordinary; helpful, insightful, knowledgable, listens deeply, advices, points out things that I miss seeing, provides useful resources, makes practical suggestion and is super supportive. I strongly recommend her after working with her for more than 4 months. I’m so happy she’s in my life, she gives me energy when I meet her or even just knowing she’s there, keeps me hopeful.
Written on Aug 03, 2023 after therapy with Jeannette for 4 months on issues concerning depression, and relationship issues
Jeannette is a truly exceptional therapist who has made a profound impact on my life. She is warm, caring, and always goes the extra mile to make me feel heard and understood. Her expertise in transactional analysis has opened my eyes to my inner ego states and helped me understand why I do the things I do.
Jeannette's kindness and empathy have been especially helpful during my fertility journey, which was a difficult time for me. As someone with ADHD, it's so comforting to have a therapist who understands neurodiversity and can provide real insights and tools to help me manage my challenges.
Jeannette goes above and beyond, too. She always checks in with me between sessions to see how I'm doing. She's just such a lovely and caring person, and I feel so lucky to have found her.
Written on Feb 08, 2023 after therapy with Jeannette for 7 months on issues concerning depression, stress, anxiety, family conflicts, eating disorders, self esteem, coping with life changes, and adhd
Over the last few months, Jeannette has supported me in understanding my anxiety, recognising my triggers and the ways in which my anxiety manifests itself. Jeannette is always professional, understanding, balanced and very informed in her approach. She has shared so many useful resources with me so that I can understand my feelings and develop tangible solutions to overcoming them, which means that I can see personal development both in our weekly sessions and independently in my day-to-day life. Earlier this year, I believed that the negative thoughts I was experiencing were going to be a permanent fixture of my life, but Jeannette has helped me access a completely different, positive headspace. I can’t thank her enough for how much more positive and happy I feel!
Written on Nov 28, 2022 after therapy with Jeannette for 1 month on issues concerning stress, anxiety, self esteem, coping with life changes, and adhd
I have been Jeannette’s client for the past 7 months and if I knew that someone can be so compassionate, observant and non judgmental I would have sought out help earlier. It’s been a huge relief knowing that there is someone who understands me and helps me to navigate through challenging times.
Written on Nov 26, 2022 after therapy with Jeannette for 6 months on issues concerning depression, stress, anxiety, and family conflicts
Brillant very pleased
Written on Nov 13, 2022 after therapy with Jeannette for 2 months on issues concerning family conflicts, grief, and self esteem
Jeanette is extremely compassionate and insightful. She has helped me immensely overcome my problems surrounding attachment issues and emotional regulation and it has had an incredible impact on my life. She is truly amazing
Written on Aug 03, 2022 after therapy with Jeannette for 2 months on issues concerning stress, anxiety, and relationship issues
Jeannette is an encouraging and helpful counsellor. She put me at ease really quickly and is personable and supportive. I feel like I have made great progress through talking to her.
Written on Jul 14, 2022 after therapy with Jeannette for 2 months on issues concerning depression, stress, anxiety, self esteem, career difficulties, and adhd
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