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Hello! I want to welcome you and praise you for being proactive regarding your mental health. It is a powerful thing to acknowledge there are areas of your life or symptoms you are experiencing that you would like to change, and signing up for counseling is a big step towards reaching your goals. Below is some information on who I am and how I will be able to help you throughout this journey.
I believe the cornerstone to therapy is empathetic understanding paired with proactive behavioral change. Together we will create a secure place in which you can explore your thoughts, feelings, and behaviors in a non-judgmental way in order to understand what they are trying to provide to you. By reframing our cognitive, somatic, and behavioral actions in this way, we can learn to make sense of even the largest, scariest misbehaviors. With that new understanding, we will then discuss and practice applicable techniques you can utilize outside of therapy to achieve that reward in a different, healthier way.
In my practice, I use a client-centered, eclectic approach. I have experience in several empirically-proven therapeutic modalities, and I choose which modalities to use based on what changes you, the client, decide you want to make in your life. I tend towards more process-oriented approaches, including (but not limited to) Mindfulness-Based Cognitive Therapy, Acceptance and Commitment Therapy, Internal Family Systems, and Eye Movement Desensitizing and Reprocessing therapy (EMDR). I have found that these therapies reprocess symptoms clients are experiencing with their somatic, right-brain processing centers and their verbal, left-brain processing centers simultaneously, leading to more integrated and sustainable life changes in a shorter amount of time. I also have experience in Cognitive Behavioral Therapy, Assertiveness Training, and Behavioral Modification techniques.
I am a Licensed Independent Clinical Social Worker, currently practicing in West Virginia. I graduated with a bachelor’s degree in psychology from Washington College in 2009 and a master’s degree in social work from West Virginia university in 2011. I have been providing mental health therapy in an outpatient setting for the last nine years and have had the pleasure of meeting and helping a wide variety of people learn to understand, process through, and manage a range of symptoms.
If this type of therapy resonates with you, I would love to work with you. Regardless of whether you choose me as your therapist, I am very happy you have chosen to start proactively working on your mental wellbeing, and I wish you the best on your journey!
Additional areas of focus:Addictions, Relationship issues, Family conflicts, Grief, Intimacy-related issues, Eating disorders, Sleeping disorders, Parenting issues, Anger management, Career difficulties, Bipolar disorder, Coping with life changes, ADHD, Attachment issues, Body image, Codependency, Commitment Issues, Control issues, Divorce and separation, Emptiness, Family of Origin Issues, Family Problems, Forgiveness, Guilt and shame, Impulsivity, Infidelity, Isolation / loneliness, Jealousy, Midlife crisis, Mood disorders , Obsessions, Compulsions, and OCD, Panic disorder and panic attacks, Phobias, Post-traumatic stress, Seasonal Affective Disorder (SAD), Self-love, Somatization, Workplace issues, Young Adult Issues
Clinical approaches: Acceptance and Commitment Therapy (ACT), Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), Mindfulness Therapy, Motivational Interviewing, Narrative Therapy, Somatic Therapy, Trauma-Focused Therapy, Internal Family Systems
Services offered
Video
Phone
Live Chat
Messaging
License information
WV LICSW DP00943882
Reviews
These quotes represent just a few of the many positive reviews that we have received for Jenna Lapointe. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Absolutely wonderful provider—attentive, motivated to LISTEN and also offer excellent tools for encouraging and supporting my healing. Works well with scheduling, and responsive! She is just fantastic
Written on Apr 12, 2024 after therapy with Jenna for 7 months on issues concerning stress, anxiety, family conflicts, trauma and abuse, grief, sleeping disorders, parenting issues, coping with life changes, compassion fatigue, and adhd
When I started BetterHelp, I had to go through a couple different therapists to find a good match for me. I have been seeing Jenna for a couple years now. She has been so helpful, positive, kind, and supportive. Throughout my life I have different therapists before I found BetterHelp and Jenna is truly one of a kind. She makes me feel heard and inspires me to be a better me. I appreciate how accommodating she is to life’s struggles and obstacles. I am so thankful for Jenna and for BetterHelp connecting me with her. It has been life-changing.
Written on Feb 26, 2024 after therapy with Jenna for 2 years and 3 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, self esteem, anger management, and adhd
Jenna is insightful and understanding. She is professional but also down to earth and real at the same time. I have never had a therapist that has helped me the way Jenna has. She has a way of guiding without pushing. I strongly recommend Jenna for anyone dealing with trauma.
Written on Feb 25, 2024 after therapy with Jenna for 1 year and 3 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, intimacy-related issues, eating disorders, self esteem, and coping with life changes
Jenna is so patient and always responds in a way you know she understands you.
Written on Feb 12, 2024 after therapy with Jenna for 2 months on issues concerning depression, stress, anxiety, lgbt, relationship issues, family conflicts, trauma and abuse, eating disorders, parenting issues, self esteem, career difficulties, coping with life changes, compassion fatigue, and adhd
Phenomenal. On time, prepared, well versed. Couldn’t recommend her enough!
Written on Jan 18, 2024 after therapy with Jenna for 4 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, intimacy-related issues, self esteem, and anger management
Jenna is excellent at understanding and knowing the techniques to manage ADHD, depression and anxiety. I've been to two sessions so far and I feel encouraged and heard.
Written on Jan 12, 2024 after therapy with Jenna for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, parenting issues, self esteem, career difficulties, coping with life changes, and adhd
She has a way to get me to see things in a new perspective
Written on Nov 02, 2023 after therapy with Jenna for 1 year and 9 months on issues concerning stress, anxiety, family conflicts, parenting issues, and compassion fatigue
Jenna is such a wonderful therapist. I feel heard and my feelings are acknowledged. The people in my life and I have noticed changes to the way I approach situations and that is all because of the work I have been doing with Jenna. I would recommend Jeanne Lapointe as a therapist to everyone!
Written on Jun 07, 2023 after therapy with Jenna for 7 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, eating disorders, sleeping disorders, and self esteem
She is amazing and does not judge
Written on Apr 26, 2023 after therapy with Jenna for 1 year and 1 month on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, and parenting issues
She is very patient and listens well and gives the space and time for better understanding
Written on Mar 16, 2023 after therapy with Jenna for 1 year and 1 month on issues concerning stress, anxiety, addictions, relationship issues, and compassion fatigue
Jenna has been so amazing for my mental health. She gives me insight, tools, and a deeper understanding of how to manage my anxiety so that it doesn't rule my life anymore. She has been so incredibly helpful.
Written on Feb 28, 2023 after therapy with Jenna for 7 months on issues concerning stress, anxiety, grief, sleeping disorders, and adhd
a queen
Written on Feb 21, 2023 after therapy with Jenna for 5 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, and anger management
Very supportive. Very patient.
Written on Jan 01, 2023 after therapy with Jenna for 4 months on issues concerning stress, anxiety, grief, and eating disorders
I'm so glad I found Jenna as my trauma therapist. She's helpful, understanding, and caring, and is making a huge difference in my well-being.
Written on Nov 23, 2022 after therapy with Jenna for 8 months on issues concerning depression, stress, anxiety, trauma and abuse, eating disorders, parenting issues, and coping with life changes
Jenna is such a breath of fresh air! During our sessions I feel so heard & seen & valued as a human being. She is wonderful and amazingly kind and thoughtful. I am so lucky to have her as my therapist. She has helped me implement true healing in my life and I'm so thankful she is here on Betterhelp!
Written on Nov 03, 2022 after therapy with Jenna for 1 year and 8 months on issues concerning depression, stress, anxiety, lgbt, relationship issues, intimacy-related issues, parenting issues, self esteem, and adhd
I followed Jenna from her previous practice. I’ve been seeing her for almost 10 years now!
Written on Aug 18, 2022 after therapy with Jenna for 4 months on issues concerning depression, and stress, anxiety
Jenna is absolutely wonderful. I really couldn’t ask for a better therapist. She is so considerate and takes your needs into perspective. She’s really helped me find answers on why I respond to situations the way I do and been on a journey with me and helped me get diagnosed with ADHD, she was never judgmental and always supportive. I would recommend her to anyone.
Written on Aug 02, 2022 after therapy with Jenna for 6 months on issues concerning depression, stress, anxiety, family conflicts, and career difficulties
I have been working with Jenna for a few months now and I am so grateful to have her as my therapist. I don’t always know how to put my feelings or thoughts into words but she’s so understanding and it is so helpful to have someone that is willing to really be attentive and be thoughtful. I still have a way to go, but I’m very hopeful for the future.
Written on Jul 18, 2022 after therapy with Jenna for 2 months on issues concerning depression, stress, anxiety, family conflicts, grief, eating disorders, self esteem, anger management, and coping with life changes
She is very good
Written on Jul 07, 2022 after therapy with Jenna for 3 weeks on issues concerning stress, anxiety, trauma and abuse, and compassion fatigue
Jenna is doing a good job. She listens and helps me by giving me her thoughts.
Written on Jun 22, 2022 after therapy with Jenna for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, and self esteem
Jenna has been amazing. She really helps break things down in a clear way without doing the whole "therapist speak" so you feel/know you understand and fully conceptualize. She's also just very very to earth, and has such a respect for boundaries. I texted a therapy session before video call to see what it would be like. It was like texting a friend whose licensed to let you have feelings and responses to those feelings and problems. Overall just wonderful.
Written on Jun 11, 2022 after therapy with Jenna for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, self esteem, career difficulties, bipolar disorder, coping with life changes, and adhd
Jenna is great. She consistently allows me to vent, then completely just pops off with really useful information. And is good at reading the situation and understanding what is really going on based off my version of events
Written on Apr 30, 2022 after therapy with Jenna for 3 months on issues concerning depression, stress, anxiety, and relationship issues
Jenna is an amazing listener and very helpful and very proactive with helping me. She is the first therapist in a long time I feel I can actively work with and trust.
Written on Apr 19, 2022 after therapy with Jenna for 2 weeks on issues concerning depression, stress, anxiety, lgbt, family conflicts, trauma and abuse, eating disorders, self esteem, anger management, career difficulties, coping with life changes, and adhd
I’ve been seeing Jenna for a while now and feel she understands my needs well. She’s supportive and helps me to better understand myself.
Written on Apr 10, 2022 after therapy with Jenna for 1 year and 3 months on issues concerning depression, stress, anxiety, relationship issues, career difficulties, and adhd
In possibly the three toughest months of my life, and possibly the next few darkest, Jenna has improved my mental health. Mental health is critical to simply function day to day. Jenna provides a wealth of knowledge and deeply understands my concerns. Also, Jenna has given me many skills to work through my emotions.
Written on Mar 30, 2022 after therapy with Jenna for 2 months on issues concerning stress, anxiety, relationship issues, self esteem, anger management, and coping with life changes
Thank you BetterHelp
Written on Feb 21, 2022 after therapy with Jenna for 3 months on issues concerning addictions, relationship issues, family conflicts, parenting issues, self esteem, and coping with life changes
For someone who is uninsured and has struggled with mental health needs most of her life this is an amazing opportunity to get the help I need in a cost efficient way.
Written on Feb 08, 2022 after therapy with Jenna for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, intimacy-related issues, sleeping disorders, parenting issues, self esteem, bipolar disorder, coping with life changes, and adhd
I have had just two sessions with Jenna at this time, but I look forward to each of our meetings! Her knowledge and way of explaining topics are incredible. I truly feel valued by her. I’m very blessed to have her as my therapist
Written on Feb 04, 2022 after therapy with Jenna for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, sleeping disorders, self esteem, bipolar disorder, and adhd
Jenna is wonderful at her job. Lays out very clear plans and is genuinely caring.
Written on Jan 31, 2022 after therapy with Jenna for 3 weeks on issues concerning depression, stress, anxiety, and trauma and abuse
Jenna is respectful, encouraging, sensitive and caring.. Her skills are tops and I feel that I am progressing well for a 75 year old. She is well versed in her approach and her ability to connect with me.
Written on Jan 22, 2022 after therapy with Jenna for 2 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, bipolar disorder, and compassion fatigue
Jenna is awesome! She’s always super helpful and listens attentively.
Written on Jan 21, 2022 after therapy with Jenna for 5 months on issues concerning depression, stress, anxiety, trauma and abuse, intimacy-related issues, eating disorders, and self esteem
Jenna is an incredible therapist. She takes the time to truly listen to what I have to share and provides helpful advice and methods. I was hesitant about therapy as it can seem taboo in my family and region. Jenna made me feel safe, guided, and instantly open about what was on my mind.
Written on Dec 30, 2021 after therapy with Jenna for 3 months on issues concerning depression, stress, anxiety, addictions, relationship issues, intimacy-related issues, self esteem, and coaching
I’ve really appreciated the way Jenna explains psychological concepts and I feel a lot better after talking things out with her. Really excited to see how the other sessions go!!
Written on Oct 09, 2021 after therapy with Jenna for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, self esteem, anger management, career difficulties, and coping with life changes
Jenna is great I really appreciate her thoughtfulness.
Written on Sep 23, 2021 after therapy with Jenna for 3 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, intimacy-related issues, and self esteem
Jenna is awesome! I am always blown away by her insights to my relationships that I never realized. She is also very supportive. I especially appreciate how she helps me create specific plans of action. She has already helped me change the way I act in relationships for the better.
Written on Aug 22, 2021 after therapy with Jenna for 5 months on issues concerning depression, addictions, eating disorders, self esteem, and adhd
Jenna has helped me through one of the most difficult times in my life. She is very knowledgeable and kind. Jenna has been a God send to me!
Written on Jul 27, 2021 after therapy with Jenna for 8 months on issues concerning family conflicts
Jenna has been incredible. I come to her with a different concern each time we talk and she jumps right on board with me and guides me thru what is happening now. She always has exercises I can practice on my time to ease my mind and strengthen by emotional well-being.
Written on Jul 22, 2021 after therapy with Jenna for 2 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, parenting issues, and coping with life changes
Jenna is a great counselor! She is very quick to respond and very good at what she does.
Written on Jun 11, 2021 after therapy with Jenna for 3 months on issues concerning depression, stress, anxiety, and self esteem
Jenna has been very helpful so far; she’s very understanding and she’s done a great job listening and interpreting what I have to say and finding the meanings behind it and offering different solutions. 10/10 would recommend
Written on May 12, 2021 after therapy with Jenna for 1 month on issues concerning depression, stress, anxiety, addictions, self esteem, career difficulties, coping with life changes, and adhd
Jenna is a wonderful counselor. She genuinely cares and tries to present her ideas in a way that can be easily digested and applied. She's a life saver!
Written on May 04, 2021 after therapy with Jenna for 2 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, and anger management
I've tried seeing many previous therapists, with little reaults to show for it. Jenna is different in so many ways. I'm making rapid progress working with her that I had never dreamed possible. This has been life changing.
Written on Apr 19, 2021 after therapy with Jenna for 2 months on issues concerning self esteem
So far, I am enjoying the information and learning that therapy that we decided. To me it is still very early in my therapy to be fully writing a review as I have recently started with better help. She seems very knowledgeable, understanding, and eager to help me. So far so good.
Written on Apr 16, 2021 after therapy with Jenna for 2 weeks on issues concerning depression, relationship issues, eating disorders, sleeping disorders, parenting issues, self esteem, coping with life changes, and adhd
She is wonderful
Written on Apr 12, 2021 after therapy with Jenna for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, and intimacy-related issues
Jenna has been extremely helpful as I navigate major changes in my life. She is quick to respond and very knowledgeable.
Written on Apr 07, 2021 after therapy with Jenna for 2 weeks on issues concerning stress, anxiety, relationship issues, intimacy-related issues, self esteem, and coping with life changes
Jenna has been supremely knowledgeable and helpful! I could not recommend her enough. She was so kind, non-judgmental, and really gave me helpful tools and advice.
Written on Apr 02, 2021 after therapy with Jenna for 4 weeks
Jenna is an amazing counselor. We are just beginning, but she has been so patient with me and is willing to answer all my questions in detail to make sure I am comfortable and understand what we are doing.
Written on Mar 16, 2021 after therapy with Jenna for 2 weeks on issues concerning depression, addictions, relationship issues, and self esteem
Jenna is exceptionally thorough. Speaking with her feels like talking to a friend.
Written on Mar 12, 2021 after therapy with Jenna for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, self esteem, career difficulties, coping with life changes, and compassion fatigue
Jenna has been very helpful in many ways. She is able to explain in depth the therapeutic process and modality she is using and is very good at answering any questions I may have.
Written on Mar 10, 2021 after therapy with Jenna for 2 weeks on issues concerning depression, stress, anxiety, lgbt, relationship issues, trauma and abuse, sleeping disorders, and self esteem
Jenna is very knowledgeable and responsive.
Written on Mar 01, 2021 after therapy with Jenna for 2 weeks on issues concerning depression, stress, anxiety, parenting issues, and career difficulties
Jenna is respectful and understanding. Not much more you could ask for. Thank you Jenna.
Written on Jan 24, 2021 after therapy with Jenna for 3 weeks on issues concerning depression, stress, anxiety, and relationship issues
Great councilor.
Written on Jan 11, 2021 after therapy with Jenna for 2 weeks
I’m receiving far more than I expected from my interactions with Jenna. Even her timing with interactions has been perfect for my process. I didn’t think so much could be accomplished without in person visits. I actually like the flexibility of this approach better than any therapy I’ve had.
Written on Dec 18, 2020 after therapy with Jenna for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, grief, self esteem, and coping with life changes
Jenna is great! I was at my wit's end trying to deal with my anxiety and other issues and Jenna has been nothing but patient and kind. She has given me several tools so far to deal with my issues and I've made great headway in only a few weeks. I would recommend Jenna to anyone!
Written on Dec 04, 2020 after therapy with Jenna for 2 weeks on issues concerning depression, stress, anxiety, lgbt, and family conflicts
I enjoy sharing my concerns with Jenna because she always knows how to solve the problem right on the spot. She is a very good listener and I have been managing my emotions better compare to when I was not using BetterHelp.
Written on Nov 20, 2020 after therapy with Jenna for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, eating disorders, sleeping disorders, parenting issues, self esteem, anger management, career difficulties, bipolar disorder, and adhd
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