Therapist Jenna McDonald Photo

Jenna McDonald, LMHC

Stress, Anxiety Addictions Relationships Self esteem, Motivation Depression
Phone Messaging

About me

*Hello and Welcome ! I'm Jenna McDonald . I am a Licensed Mental Health Counselor (LMHC) based in Western New York and also working with clients statewide (NY) via Telehealth. I work with teens, adults, and couples; specializing in anxiety, stress, life transitions ( ex : work/school stressors), relationship concerns, substance use and trauma. I use different types of therapies to help my clients make progress and start feeling more in control and on their way to a more mentally stable wellness.*

My approach to therapy varies based on the needs of each client I work with. I most frequently use Person Centered Therapy as I find it helps the client to organize his/her goals so that we can work through those together, based on what is most important and meaningful to that client.
Solution Focused therapy, and Acceptance & Commitment Therapy (ACT), are other modalities that can help myself and the client build a shared understanding of their reality, and allow us to work together to create a path forward.

I have found that my style and approach is a good fit for clients who may be dealing with the challenges of life transitions ( work/life balance, job change/ school/social pressures), relationship issues, anxiety, and depression . I work to help my clients navigate these transition periods and to build skills to allow them to feel better about themselves and develop a more positive outlook on life. I have had success working with shy clients, young adults , or just those new to therapy who are apprehensive to open up at first , given my down to earth personality.

My communication style is working with my clients to understand what it is they are experiencing and build that rapport. My hope is to provide supportive problem solving and collaboration, while I can also be that listening ear. I pride myself on my ability to listen without judgment. I will also be that realistic reminder to my clients of what is healthy/what is not, so that we can work towards optimal mental wellness. I will challenge my clients and not be a person to enable negative behavior.

My approach to goal setting with clients is all about working together to define what you want to accomplish in our time together. This often starts by building trust between us, and getting comfortable with what it means to be in therapy. Over time, we’ll work together to set goals and track your progress. Sometimes we just want someone to listen to us and have the ability to vent our emotions and frustrations. I can be that person who is neutral, which can give me a great outside view and ability to provide assistance when needed.

What you can expect from our first session together is for us to spend the majority of our time talking about your past experience with coming to counseling, what worked well with past counseling/ what didn’t, what you are coming to counseling for currently and me asking questions to better understand some of why you may be feeling that way. The first session is about us building an initial connection and helping me get a sense of where we should go from there.

Professional experience

8yrs in practice
Stress, Anxiety Addictions Relationships Self esteem, Motivation Depression

Additional areas of focus: Family conflicts, Trauma and abuse, Grief, Intimacy-related issues, Eating disorders, Sleeping disorders, Career difficulties, Bipolar disorder, ADHD, Domestic Violence, Money and financial issues, Young Adult Issues

Clinical approaches: Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Motivational Interviewing, Solution-Focused Therapy

Services offered


License information

NY LMHC 012960


These quotes represent just a few of the many positive reviews that we have received for Jenna McDonald. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.

Jenna is a great listener and always gives me great advice!

Written on Apr 17, 2024 after therapy with Jenna for 10 months on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, self esteem, anger management, career difficulties, bipolar disorder, and coaching

She is amazing and I love her <3

Written on Aug 05, 2023 after therapy with Jenna for 2 months on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, anger management, and adhd

Jenna is has been great for me. She has helped me work through problems and find solutions, instead of just listening to what I say. I really appreciate working with her.

Written on Jul 12, 2023 after therapy with Jenna for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, sleeping disorders, parenting issues, self esteem, anger management, coping with life changes, coaching, compassion fatigue, and adhd