I am credentialed in the UK with 8 years of professional work experience. I have experience in helping clients with stress and anxiety, trauma and abuse, motivation, self esteem, and confidence, & coping with life changes. I believe in treating everyone with respect, sensitivity, and compassion. I will tailor our dialog and treatment plan to meet your unique and specific needs. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started!
Additional areas of focus: LGBT, Relationship issues, Family conflicts, Grief, Intimacy-related issues, Eating disorders, Sleeping disorders, Anger management, Career difficulties, Depression, ADHD, Aging and geriatric issues, Attachment issues, Blended family issues, Caregiver issues and stress, Communication problems, Coping with natural or human-caused disaster, Divorce and separation, Emptiness, Family problems, Forgiveness, Guilt and shame, HIV / AIDS, Hospice and end-of-life counseling, Isolation / loneliness, Jealousy, Life purpose, Midlife crisis, Veteran and Armed Forces Issues, Obsessions, compulsions, and OCD, Phobias, Polyamory / non-monogamous relationships, Post-traumatic stress, Prejudice and discrimination, Seasonal Affective Disorder (SAD), Self-love, Sexual assault and abuse, Sexuality, Social anxiety and phobia, Women's issues, Young adult issues
Clinical approaches: Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Emotionally-Focused Therapy (EFT), Eye Movement Desensitization and Reprocessing (EMDR), Psychodynamic Therapy
NCPS Therapist - Accredited Member (MNCPS Accred) #NCS20-00133
These quotes represent just a few of the many positive reviews that we have received for Joanna Lum Wai. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Joanna has been a brilliant therapist. She is very kind, patient and feels like she really understands what's in your mind. She has varied resources and techniques which I have found really helpful. I feel I have made a huge amount of progress since working with Joanna and would recommend her to everyone!
Written on Aug 02, 2025 after therapy with Joanna for 3 months on issues concerning stress, anxiety, intimacy-related issues, and coaching
I've been seeing Joanna since December 2024 and in our first session i was having severe panic attacks and Joanna immediately got me doing a tapping exercise to calm me down. She actively listens, clearly cares and pushes me to think in different ways when needed whilst still maintaining a gentle and calm approach. My mental health has been up awful this year and would've been much worse without the support from Joanna. I would recommend her and have recommended betterhelp to friends based on my experience with Joanna.
Written on Jun 02, 2025 after therapy with Joanna for 5 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, coping with life changes, and adhd
Absolutely wonderful therapist, supportive and listens well.
Written on May 09, 2025 after therapy with Joanna for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, self esteem, coping with life changes, compassion fatigue, and adhd
I've been seeing Joanna Lum Wai weekly since January, and I can genuinely say it's been one of the most positive and transformative decisions I've made. She's not only incredibly competent and professional, but also deeply empathetic and kind. I always feel truly heard during our sessions—she listens with intention and care, and she has an amazing ability to find the right approach for whatever challenges or traumas we're working through. Her support has helped me make real progress and feel more empowered in my daily life. I'm very grateful to have found her.
Written on Apr 07, 2025 after therapy with Joanna for 3 months on issues concerning depression, stress, anxiety, trauma and abuse, self esteem, career difficulties, coaching, and adhd
Joanna is kind, patient and reassuring, but likewise is not afraid to gently reality check you when you're in need! She has many useful insights and methods and is an amazing support - in a short time I've already come a long way. Joanna has an extremely calming presence - even over video call. I'd highly recommend Joanna to anyone.
Written on Jan 13, 2025 after therapy with Joanna for 2 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, coping with life changes, and compassion fatigue
I've had two sessions with Joanna and will continue to have more. She's incredibly kind, non-judgemental and sensitive. The things I've had to talk about have been really hard but they've been received with kindness and compassion which is what I've needed
Written on Jan 08, 2025 after therapy with Joanna for 1 month on issues concerning stress, anxiety, relationship issues, family conflicts, and self esteem