I am a licensed professional counselor with over 8 years of experience working with individuals, couples, and families with a wide range of mental disorders, relationship issues, parenting problems, and other life challenge.
I have a master degree in Counseling Psychology from the Adler School of Professional Psychology and
a PhD in Clinical Psychology with a concentration in Prenatal Psychology from the Chicago School of Professional Psychology. My passion is to work with women and their partners throughout their pregnancy and postpartum period.
My goal is to empower my clients, create a safe environment and establish balance, joy, and fulfillment into their everyday lives. I will provide support and insight as you work towards healing and hope.
Take initiative and contact me today to start your journey towards a new fresh start.
- Relationship issues
- Family conflicts
- Parenting issues
Stress, Anxiety , Addictions , Trauma and abuse , Grief , Intimacy-related issues , Sleeping disorders , Anger management , Self esteem , Career difficulties , Bipolar disorder , Depression Read more...
Dr. Ortiz has helped me better understand my needs in a very complicated situation. Though I am still working on these needs and deciphering what it is I need to do, she has been an ongoing support at every moment, asking me to question some of the points that I take as fact and challenging me to look deeper to myself. She´s been a great source of help.
Dr. Ortiz was so helpful in that she was patient, kind and responsive to my thoughts/feelings that I was quite overwhelmed by. She was very understanding and professional in that she was able to maintain perspective and identify issues when I couldn't. She is professional in helping identify issues, and I would highly recommend her if you are new to counselling and you want someone to make sense of your situation and help you find a path to overcome it.
I have been in counseling with Dr. Ortiz since Spring 2018, and she is very helpful, caring, and knows what my needs are. She is very insightful and I would recommend her to anyone! I’m very grateful for her.
Leila is very skilled as a therapist. She gets to know her clients and does not believe in a one-size-fits-all approach. Leila has helped me discover my dreams and has provided the support necessary for me to pursue more education. I am grateful she is my therapist!
A good friend when I was in need of one the most. I have overcome so much thanks to Dr. Ortiz.
I am returning to BetterHelp after over a year of not using the service, as I achieved my personal goals during the last subscription period. However, other issues have arisen and I have confidence in this service after my experience of Dr. Leila. I am very happy that she will be my therapist again and it was so uplifting that she was happy to work with me. Moreover, she responded very promptly and arranged a video session at the earliest possible opportunity. I feel excited and supported.
Leila is amazing.
I found Dr. Ortiz very calm and collected but also very supportive. This I found helpful when dealing with mental disorders.
Dr Ortiz has been great help from the 1st day of counseling. It didn't even feel like I was under 'counseling' as the discussions were so open and comfortable. She has such a caring attitude, get understanding and really tunes into how you are feeling. Been a one of a kind experience.
Dr Ortiz, is very personable and easy to talk to. She’s understanding and works through the issues I have in a professional and kind way. I’d highly recommend her.
Leila is amazing. Thank you for helping me get through such difficult times.
Dr Ortiz is very personable, understanding and professional. She gives me the opportunity to share my deepest challenges without feeling judged. She is a great listener and suggest practical and objective ways of looking at a situation in order to come to a solution. I am happy to have her as my counselor and would highly recommend her to anyone.
Leila is an invaluable resource. I‘d truly recommend her to anyone. She‘s empathic, compassionate, understanding, supportive, an awesome listener and asks relevant questions to get the information needed. Our conversations have never been judgmental. We have been chatting nearly every day and despite the huge time difference in between us, her responses are very timely, many times even right away. Getting to work with her is such a wonderful gift. Thank you so much for everything.
Dr. Ortiz is skilled and is very understanding towards me. Experiencing a very good connection with her and can recommend her most warmly.
I have tried counseling in the past seeing someone once a week face-to-face. I found that it wasn’t for me. Due to my busy schedule and the cost, I decided to try online and I feel that it has been so much easier to actually be able to write what your feeling instead of talking face-to-face, because sometimes I felt like I was at a stand still and there was no where else to go. Having Dr. Ortiz has been so convenient for me and she is always getting back to me and checking on me through out the week. She definitely cares about her clients, and I would recommend her to everyone!
Dr. Ortiz is really supportive and able to go deep into the issues I need to talk about and understand. She is also strongly empathic and I feel very supported by her counseling. She takes responsibility of her patients and I feel I can always count on her answering my messages in time and makes me feel she is really there to help me.
Dr. Ortiz really listened to me and read between the lines of our conversations. I enjoy how she challenged me to unlock a new perspective and her open ended approach made me feel comfortable.
Dr. Ortiz has been not only supportive but has offered real-life changes that I could implement at this difficult time in my life. I feel tremendously better after our meetings.
Dr.Leila is great counsellor. She's non-judgemental, provides practical guidelines and methods on how to approach alternate thinking. Her worksheets were helpful for me and her capability of assessing a situation is great.
Leila is great!!!!
Dr. Ortiz is phenomenal. Talking to her is helping me get through a massive transition both in my relationship and in my life. She doesn't tell me what I need to hear but helps me hear what I need. This has been imperative to being happier and feeling safer in myself again. She's amazing. Blessed to have had her placed in my path.
Dr. Ortiz has been so helpful. BetterHelp is a format that really is working for me right now with my life situation.
Dr. Ortiz has helped me tremendously!
I've been working with Dr. Ortiz for a little over a year. She's the perfect therapist match for me! When I wasn't making the most of my subscription and clearly needed to put in more time with self-care, Dr. Ortiz recommended video chat, which has been our primary session mode since then. According, to Dr. Ortiz, my family, and colleagues, I'm morphed into a new person over the past 6 months; and the credit for guidance to the new me is due to Dr. Ortiz!
I came into counselling in a real need to clear my mind and ensure I was making the right decisions. Dr Ortiz has challenged me, made me think and comforted me at the same time. I have really enjoyed her time, and have taken plenty from it.
I thank her and recommend her!
Amazingly, helpful and easy to speak with.
Leila has been very good so far. After just as short 2 weeks we are already seeing improvements in our relationship after suggestions she's offered.
Dr. Ortiz has been fantastic to work with. She provokes thoughts in areas that I need to work on and guides me to where I need to be. I feel my confusion diminishing the more I work with her.
Dr. Ortiz is very helpful in where I feel like I'm being heard (which is very important to me) her way of connecting with me feels as if I'm talking with her in real life as if it were face to face. Thank you!
My doctor was sensitive to me needs and was not judgemental when I needed to take space.
I'm grateful to have used BetterHelp.
So far, Dr. Ortiz has been very understanding. I have a hard time keeping up with therapy, but she will send me a message when I haven't replied in awhile and is very patient. I feel comfortable talking to her.
Dr. Ortiz was the perfect match for me as a counsellor. As a new mother I was going through difficulties transitioning into my new role. She took the time to listen and was empathetic to what I had to say. It's so easy to be hard on yourself as a new mother. She really gave me the confidence in my abilities and reminded me to put myself first. I still have a long way to go. I hope to someday continue my sessions with Dr. Ortiz once my life settles down and I can do so.
Amazing, very responsive, and very patient. She's sat through me whining about family problems for quite a while.
So far Dr. Ortiz has been great, we have a lot to work on she has her hands full with me but I fully believe she is the one for the task.
I've lost count with how many months I have been working with Leila, but that's a good thing considering how many therapists I've been through both in person and online. She has become an integral part of my everyday life. Three months ago I had an unplanned job situation happen, she was with me everyday every step of the way even through the holidays and her international travels, she never skipped a beat to keep up with me and walk with me all the way. Even though I didn't have a lot of finances I kept budgeting for Leila and BetterHelp. She is AMAZING at her job and you would be EXTREMELY fortunate to be matched with her!
Dr. Ortiz has waded through so much of my negative outpourings and painful confessions these past weeks and I don't know of many people on this planet who would have done that. It has confirmed to me the importance of counseling and support at certain times in one's life, and how we owe it to ourselves and even those around us to reach out and look for that. A lot like how we would go to a doctor or other specialist when we need their services. I have also had input from Dr. Ortiz that has made me think differently and step out with more confidence in my decision-making. I feel very clear and positive about the year facing me and I owe that largely to the mediation of Dr. Ortiz, enabling me to get through whats seemed like a complex and quite negative situation.
Dr. Ortiz is a fantastic doctor, I was able to face many of my challenges and finally resume my life again. She was able to help me speak up for myself again and take steps necessary to face my fears. I recommend her to everyone, and thank her for everything she did for me.
She's very reassuring and empathetic :) Her response time is fabulous and she helps me analyze my experiences in a healthy, reflective way.
She's very objective...which is awesome!!!
Dr. Ortiz has been great for me. She is excellent at making me recognize my own strengths and positive qualities, which has helped me immensely in both my professional life and my personal life!
I've found the sessions with Dr Ortiz extremely helpful so far. This is the first time I've used a counsellor and she has been warm, friendly, approachable and extremely understanding. Thank you for everything.
She was very professional and helped me with a few choices I had to make and I believe they are the right ones for me..... thanks for listening DOC!
She has been a good friend to talk to. Has helped me get some insight and I am hoping to continue the road to healing with Dr. Ortiz
Dr. Ortiz is so wonderful! She seems to really care and has really urged me to think things through before I act. She gives me real advice which I like - she doesn't just tell me to "follow my gut" (which is hard for a person who is really indecisive!), although she does always support whatever I decide. I actually stayed with the app longer than I would have because of the good relationship I found with her. I would highly recommend her.
Dr. Ortiz has been a huge help for me, and in a very short time has given me tools and an outlet for dealing with issues that I have really been struggling with. She is always incredibly quick to respond and it is very comforting to feel I have easily accessible help at the times when I need it most. I have made so much progress, and found so much happiness in speaking with her and would highly recommend her to anyone.
Dr. Ortiz is a great counselor and has been very helpful and insightful with all of my questions and concerns. I like that she is very caring and understanding and has made me feel comfortable opening up and sharing my thoughts. Thank you so much for your help!
I love that she writes right back most times. I am a counselor as well so I recognize a lot of her technique. Not only is she legitimate, she is very genuine and empathetic.
Absolutely brilliant! When we first stared chatting, I was in a very rough place with extreme stress in my relationship, my underlying mental health disorders and a whole host of physical health problems. Dr. Ortiz has helped me face everything head on, at my pace, and given me the tools to move forward. She's been absolutely amazing and I am gladly going to continue working with her for as long as needed.
Dr. Ortiz has been a tremendous help since I began with her only a few short weeks ago. She continues to help me with problems I've struggled with my entire life. I've been in and out of therapy since my teens but Dr. Ortiz has given me more tools and better guidance than any of my previous therapists. I appreciate all she is doing for me and I'm glad I decided to take the risk and jump into this program. I look forward to continuing the work with her as I actually see something positive happening with her help.
Dr. Ortiz has really helped me a lot. I have some complicated issues, but she's patient and has good advice. She's good about replying right away. I'd highly recommend her.
Dr. Ortiz is very thorough and attentive. She checks in regularly if I haven't responded for a while. She addresses my concerns and helps me work through things in order to enjoy my life more fully. So far I really like this service!
Very professional, and has an awsome array of helpful tips on many levels.
Is quick to respond and always ready to share her helpful comments.