I am licensed in the UK with 10 years of professional work experience. I have experience in helping clients with stress and anxiety, trauma and abuse, coping with grief and loss, & depression. I believe in treating everyone with respect, sensitivity, and compassion. I will tailor our dialog and treatment plan to meet your unique and specific needs. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started!
Professional experience
10 yrs in practice
Stress, AnxietyTrauma, AbuseGriefDepressionCoping with life changes
Additional areas of focus:Addictions, Relationship issues, Family conflicts, Intimacy-related issues, Eating disorders, Sleeping disorders, Parenting issues, Anger management, Self esteem, Career difficulties, Coaching, Compassion fatigue, ADHD, Abandonment, Adoption and foster care, Aging and geriatric issues, Antisocial personality, Attachment issues, Autism and Asperger Syndrome, Avoidant personality, Blended family issues, Body image, Cancer, Caregiver issues and stress, Chronic pain, illness, and disability, Codependency, Commitment issues, Communication problems, Control issues, Coping with natural or human-caused disaster, Dependent personality, Disruptive Mood Dysregulation Disorder (DMDD), Divorce and separation, Domestic violence, Drug and alcohol addiction, Eating and food-related issues, Emptiness, Family of origin issues, Family problems, Fatherhood issues, Fertility issues, First responder issues, Forgiveness, Guilt and shame, HIV / AIDS, Hoarding, Hospice and end-of-life counseling, Immigration issues, Impulsivity, Infidelity, Intellectual disability, Isolation / loneliness, Jealousy, Life purpose, Men's issues, Midlife crisis, Veteran and Armed Forces Issues, Money and financial issues, Mood disorders, Multicultural concerns, Narcissism, Obsessions, compulsions, and OCD, Panic disorder and panic attacks, Paranoia, Phobias, Polyamory / non-monogamous relationships, Postpartum depression, Post-traumatic stress, Pregnancy and childbirth, Prejudice and discrimination, Process addiction (porn, exercise, gambling), Self-harm, Self-love, Sexual assault and abuse, Sexual dysfunction, Sexuality, Smoking / vaping cessation, Social anxiety and phobia, Trichotillomania, Visually impaired, Women's issues, Workplace issues, Young adult issues
These quotes represent just a few of the many positive reviews that we have received for Masamba Juster. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
she really listens and it feels safe talking to her
Written on Mar 27, 2026 after therapy with Masamba for 2 years and 10 months on issues concerning stress, anxiety, relationship issues, family conflicts, self esteem, career difficulties, coping with life changes, and coaching
I tell people about my therapist regularly because of the work we do. She is gentle but encourages me to think of different ways to view my situation that I hadn’t thought of, giving me literal lightbulb moments that change the path of how I then deal with things. I recommend her to anyone. I chose her because our unity in faith and that takes the therapy to a new level, she is able to back up everything she is saying with scripture and the woman is a well of wisdom. God truly has called her to this profession. My first therapist didn’t fit not through any fault of her own, but because I’d been praying for Masamba without knowing I’d actually meet her. So grateful for her.
Written on Mar 12, 2026 after therapy with Masamba for 4 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, sleeping disorders, coping with life changes, compassion fatigue, and adhd
She’s really been the greatest. I switched to her from a previous therapist and it really was the best decision I made. She’s patient, listens, and is so caring it blew my mind. Definitely recommend especially since I was in a space of not even knowing what I needed or what I was expecting from therapy. She’s definitely been exactly what I needed.
Written on Mar 02, 2026 after therapy with Masamba for 1 month on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, sleeping disorders, anger management, coping with life changes, compassion fatigue, and adhd
She is an amazing person, couldn’t have gotten a better therapist.
Written on Feb 25, 2026 after therapy with Masamba for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, sleeping disorders, self esteem, anger management, career difficulties, and coping with life changes
Pleasant, kind and calm personality.
Written on Jan 16, 2026 after therapy with Masamba for 4 months on issues concerning depression, stress, anxiety, sleeping disorders, self esteem, coping with life changes, and adhd
I feel comfortable speaking to Ms. Masamba. She portrays a warm personality and empathetic towards my worries/ concerns. She listens and responds well to my conversations and most importantly, she's able to also uplift me spiritually. I have great confidence in her
Written on Jan 13, 2026 after therapy with Masamba for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, parenting issues, self esteem, anger management, career difficulties, coping with life changes, coaching, compassion fatigue, and adhd
It's been just a few weeks with Masamba, but I already feel more confident and supported. She's professional, genuinely listens, and creates a safe space where I feel heard. I really appreciate that she follows up with helpful materials like worksheets that I can work through between sessions. She strikes the perfect balance of being supportive while helping me build the tools I need. Highly recommend!
Written on Nov 15, 2025 after therapy with Masamba for 2 weeks on issues concerning relationship issues, self esteem, and adhd
Masamba is a wonderful person and a terrific therapist. She is kind, humble, and very wise. I certainly recommend her.
Written on Oct 29, 2025 after therapy with Masamba for 4 months on issues concerning stress, anxiety, relationship issues, trauma and abuse, self esteem, and anger management
Masamba is a wonderful therapist; highly attentive and flexible with a balance of helpful insight and practical guidance. I would recommend her to anyone.
Written on Jun 11, 2025 after therapy with Masamba for 2 weeks on issues concerning stress, anxiety, trauma and abuse, grief, eating disorders, sleeping disorders, parenting issues, self esteem, career difficulties, coping with life changes, and compassion fatigue
Masamba is kind, helpful and listens carefully. I feel comfortable talking to her and sharing how I feel.
Written on Jun 03, 2025 after therapy with Masamba for 2 weeks on issues concerning depression, stress, anxiety, addictions, grief, eating disorders, sleeping disorders, parenting issues, self esteem, and bipolar disorder
Masamba is a great and compassionate therapist that listens carefully and allows you to express yourself in a judgement free environment
Written on Apr 21, 2025 after therapy with Masamba for 3 weeks on issues concerning stress, anxiety, intimacy-related issues, and sleeping disorders
Masamba is lovely, warm, compassionate and understanding. She has helped me to better understand myself and what I’m going through. She has also taught me powerful truths to move forward in my healing journey.
Written on Apr 11, 2025 after therapy with Masamba for 4 months on issues concerning stress, anxiety, trauma and abuse, eating disorders, and self esteem
Masamba made me feel comfortable and understood as soon as our first video session started. She is so warm and welcoming, and made me feel seen. I look forward to my sessions with Masamba as she always drops nuggets of wisdom, and her knowledge of scriptures is always appreciated.
Written on Apr 03, 2025 after therapy with Masamba for 2 weeks on issues concerning relationship issues, family conflicts, trauma and abuse, eating disorders, coaching, and compassion fatigue
Masamba helps me gain clarity on many things I didn’t notice before!
Written on Mar 24, 2025 after therapy with Masamba for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, self esteem, and coping with life changes
Masamba, is such a great therapist, she has helped me see my situation in a different light .My Christian faith is of extreme importance to me. Masamba gave me excellent therapy, and also looked at my situation and solutions through the lens of scripture. At the end of the session’s I ask her to pray , such a great way to finish. Thank you Lord Jesus for Masamba, keep on equipping her to help others , like she helped me., I’m so thankful to have found a true Christian therapist.
Written on Feb 20, 2025 after therapy with Masamba for 2 weeks
Masamba is very gentle and kind. She hold space so well and has helped me a lot!
Written on Nov 27, 2024 after therapy with Masamba for 1 month on issues concerning depression, and stress, anxiety
I never liked the thought or idea of having a therapist. Just after my first session with Masamba. It opened my eyes to so many things. And I saw myself Looking forward almost unable to wait for my next session. She’s such a great listener. She never judges. She’s just amazing at what she does
Written on Nov 24, 2024 after therapy with Masamba for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, self esteem, anger management, career difficulties, compassion fatigue, and adhd
I’ve done two sessions with Masamba. She is always patient to listen to my sharing without any judgement. She also gives me some advice from the professional perspective and our belief system. I enjoy each session with her, feeling my voice is heard.
Written on Nov 14, 2024 after therapy with Masamba for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, self esteem, career difficulties, and coping with life changes
I have only been with Masamba a short while but in that short while she has help me free my mind from stress, understood my emotions, my faith and also given me tools to use and apply in my day to day
Written on Nov 06, 2024 after therapy with Masamba for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, intimacy-related issues, self esteem, anger management, career difficulties, coping with life changes, compassion fatigue, and adhd
Masamba is a great listener and therapist. She’s very kind, compassionate and was able to identify one of my primary emotional blockage by our 2nd session and guide me through how to deal with it. I highly recommend
Written on Oct 04, 2024 after therapy with Masamba for 2 weeks on issues concerning depression, stress, anxiety, self esteem, career difficulties, coaching, and adhd
My therapy with Masamba has been life-changing for me. Masamba is a compassionate and kind professional. I felt safe to share my deepest thoughts with her, without being judged. She has helped me understand myself better, shift my perspective on life and start my self-care journey. Thanks to Masamba I have a huge improvement in my mental state and general wellbeing within three months. She has been a rock to me through tough times and she has given me tools and confidence to keep going on my own. I am beyond thankful to Masamba and would recommend her for anyone with anxiety and stress issues.
Written on Sep 20, 2024 after therapy with Masamba for 3 months on issues concerning stress, anxiety, self esteem, anger management, career difficulties, and coaching
Masamba is one of the most amazing people I have ever met. She is kind and is extremely observant. Having her as my therapist has been a tremendous blessing, and I am so much better with every conversation. If you’re looking for an expert who will walk you through your journey with patience, kindness and consistent reassurance, I highly recommend that you book a session with Massamba.
Written on Jun 28, 2024 after therapy with Masamba for 2 weeks on issues concerning depression, stress, anxiety, trauma and abuse, self esteem, career difficulties, coping with life changes, coaching, compassion fatigue, and adhd
Very supportive and great listener
Written on Jun 26, 2024 after therapy with Masamba for 2 weeks on issues concerning depression, family conflicts, and anger management
She is amazing i would recommend it to everyone. Very calming and helpful
Written on May 20, 2024 after therapy with Masamba for 2 weeks on issues concerning stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, and bipolar disorder
Masamba is a Kind and skillful listener able to pin point and address unresolved issues very efficiently. Thanks for the help
Written on May 16, 2024 after therapy with Masamba for 2 weeks on issues concerning stress, anxiety, family conflicts, and grief
To start therapy and to finally say “I need help” was the best decision I’ve made in the past few years I guess. The second best decision was to choose Masamba as my therapist. She’s just amazing, offering the best care and support that someone could need it!
Written on Apr 22, 2024 after therapy with Masamba for 2 weeks on issues concerning stress, anxiety, relationship issues, sleeping disorders, and parenting issues
I felt very comfortable talking to Masamba that I opened up to her from my very first session. She is very understanding, patient, and a great listener. And she gives interesting exercises and homework too, which helped me greatly understand the level of the challenges I am facing and how to resolve them
Written on Mar 19, 2024 after therapy with Masamba for 2 weeks on issues concerning family conflicts, trauma and abuse, grief, intimacy-related issues, parenting issues, anger management, career difficulties, coping with life changes, compassion fatigue, and adhd
Masamba always makes me feel heard, being my first experience in therapy, she has really put me at ease to opening up to someone within just four weeks! Our conversations have been super helpful and I look forward to developing myself with her help.
Written on Mar 01, 2024 after therapy with Masamba for 3 weeks on issues concerning stress, anxiety, relationship issues, self esteem, career difficulties, and coping with life changes
Masamba is amazing, I feel heard and respected when I speak to her. She’s amazing
Written on Feb 20, 2024 after therapy with Masamba for 2 weeks on issues concerning depression, stress, anxiety, self esteem, and career difficulties
Masamba makes me feel heard. She's very good at letting me talk for so long that I come to my own realisations. She doesn't rush me towards resolutions and is honest when asked for her opinion. She makes me feel like I can speak without shame or guilt and is brilliant at talking me through moments of high emotions (panicking, etc.) Her affirmations make me feel valid and enough.
Written on Dec 12, 2023 after therapy with Masamba for 9 months
Right on time. Thank you for helping me thru this tough time when i truly just feel alone.
Written on Aug 01, 2023 after therapy with Masamba for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, eating disorders, sleeping disorders, and anger management
Masamba has helped me understand how important my feelings are. She always listens and makes me feel heard. I feel comfortable sharing my thoughts with her knowing she will not judge me, but confident that she will acknowledge them and help guide me to understand my thoughts better. I always feel so much better after our sessions together.
Written on Jun 20, 2023 after therapy with Masamba for 3 weeks on issues concerning depression, stress, anxiety, trauma and abuse, self esteem, career difficulties, coping with life changes, and compassion fatigue
Masamba has been extremely supportive and helps me to see things in my life from a fresh perspective, which empowers me to break out of old ways of thinking and to choose more positive actions. She has helped me to create healthier patterns in my life and relationships and helped me to deal with the past.
Written on Jun 08, 2023 after therapy with Masamba for 2 months on issues concerning stress, anxiety, addictions, relationship issues, trauma and abuse, self esteem, anger management, career difficulties, and compassion fatigue
Really enjoyed our sessions, Masamba is very insightful and a great listener. I would highly recommend.
Written on Jun 06, 2023 after therapy with Masamba for 3 weeks on issues concerning depression, stress, anxiety, trauma and abuse, grief, and coping with life changes
She is kind and patient
Written on May 29, 2023 after therapy with Masamba for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, self esteem, anger management, and adhd
Masamba is an incredibly insightful therapist. She's helped identify some underlying matters which I did not even think of. She's helped me develop a whole new foundation with my struggles, which has helped me grow mentally and emotionally as an individual. She is so patient and ever session with her motivates me to work on myself and listen to myself more. Ive developed a new level of self-care thanks to Masamba. She's an absolute delight.
Written on Apr 04, 2023 after therapy with Masamba for 1 month on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, and self esteem
Masamba has been a great therapist. My mental state has improved markedly as a result of working with her. She has taught me to be good to myself.
Written on Mar 28, 2023 after therapy with Masamba for 1 month on issues concerning depression, stress, anxiety, grief, and coping with life changes
Masamba is intentional in her work, she listens to understand you and gives you space to feel through and map your thoughts with utmost respect . Her tone is kind and non judgemental . I've found her helpful and we got on from the get go.
An absolute pleasure working with her.
Written on Mar 20, 2023 after therapy with Masamba for 2 weeks on issues concerning stress, anxiety, family conflicts, trauma and abuse, self esteem, career difficulties, and coping with life changes
Masamba has been a great listener and an excellent person to talk to. She is very supportive and always checks on me via messages when we are not in therapy. I would a 100% recommendation her.
Written on Mar 09, 2023 after therapy with Masamba for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, eating disorders, sleeping disorders, parenting issues, self esteem, anger management, career difficulties, bipolar disorder,
I've had a few sessions with Masamba and feel that she definitely listens to me during the sessions and addresses my concerns directly, circling back when necessary to point out specific things she's hearing or to get more context on what I've said. They've been extremely beneficial so far and I am very confident in her ability to help me address the concerns I have and why I sought out therapy in the first place.
Written on Feb 23, 2023 after therapy with Masamba for 2 weeks on issues concerning relationship issues, self esteem, career difficulties, coping with life changes, and adhd
I really appreciated my first appointment with Masamba she was really understanding,informative and made feel very at ease talking with her thankyou Renee
Written on Feb 14, 2023 after therapy with Masamba for 3 days on issues concerning depression, stress, anxiety, trauma and abuse, grief, self esteem, bipolar disorder, coping with life changes, and adhd
I enjoy talking to Masamba and working out my feelings, speaking about different tools to use and possible solutions. Masamba listens intently and guides me in setting intentions.
Written on Feb 08, 2023 after therapy with Masamba for 1 week on issues concerning stress, anxiety, relationship issues, intimacy-related issues, anger management, and coping with life changes
Masamba is great! I love working with her. She makes me see things in a different light and challenges my thoughts. She is amazing.
Written on Feb 03, 2023 after therapy with Masamba for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, eating disorders, sleeping disorders, self esteem, career difficulties, coping with life changes, coaching, compassion fatigue, and adhd
I’ve really felt understood and heard during my sessions. Masamba always lets me talk and asks probing questions. She both challenges and encourages me in equal measure, which I really appreciate.
Written on Feb 01, 2023 after therapy with Masamba for 3 weeks on issues concerning stress, anxiety, relationship issues, self esteem, and compassion fatigue
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