Okay, I am Shane, a counsellor who lives and works in Wiltshire, UK.
I provide a safe space for you and with a calm, natural, relaxed, way about me it solidifies that. In that space you will have no fear of judgement, can talk openly, swear, be able to express yourself in words, metaphors, images, drawing or music. Whatever feels best for you, I think it is important to work with your strengths, for example if you are a visual person imagery and metaphor may be a great way to express yourself and to incorporate in our work together.
I do like to challenge you when it is appropriate, so for example you may see a certain event from your past or behaviour you have in one way and one way only because you are you, I can help you shine a light on a different viewpoint, uncover it and make it open to you. I believe challenge is how we grow and get where we want.
Honesty, congruence, genuineness, however you want to call it I believe is vital to counselling work and therefore will be completely genuine with you. So if something comes into my head as we are discussing I will bring that into the room, of course only if it's appropriate and I felt that you would be okay with it. I understand that what I have just said could be scary, but it is something that builds up between us alongside the working relationship.
Working with your present situation and feelings are obviously what we will do, but at times when appropriate, looking into your past can be really helpful. For me it is how your past affects your present life, whether that is learnt behaviours, triggers, past experiences or trauma, understanding where the origin of your feeling or issue may have come from. This can be hard to look back and visit places or times that hurt, confuse or frustrate, that is why I am here to help you visit them safely.
I am very active and responsive, so I will check in with you via the messaging service, respond as soon as I can to your messages, send worksheets which I feel may be of use or interest to you, am happy helping you set goals and want to help you as much as I can. That is why I am here, helping and supporting you to reach where you want to go.
Additional areas of focus:Family conflicts, Trauma and abuse, Grief, Intimacy-related issues, Anger management, Career difficulties, Coping with life changes, ADHD, Communication problems, Control issues, Emptiness, Family problems, Forgiveness, Guilt and shame, Isolation / loneliness, Jealousy, Life purpose, Mood disorders, Post-traumatic stress, Seasonal Affective Disorder (SAD), Social anxiety and phobia, Workplace issues, Young adult issues
Clinical approaches: Client-Centered Therapy
Services offered
Video
Phone
Live Chat
Messaging
Credentials information
BACP Therapist - Registered Member MBACP #395775
Reviews
These quotes represent just a few of the many positive reviews that we have received for Shane Carter. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Really good and effective therapy, times to suit me, and flexibility that makes booking a breeze with Shane
Written on Dec 02, 2025 after therapy with Shane for 2 months on issues concerning relationship issues, family conflicts, and self esteem
Shane is an excellent therapist who truly cares about his patients, I would highly recommend to anybody.
Written on Nov 30, 2025 after therapy with Shane for 4 months on issues concerning stress, anxiety, self esteem, and adhd
A really great,understanding and calm guy. Very professional but also very friendly.
Written on Nov 07, 2025 after therapy with Shane for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, and anger management
I am very fortunate to have encountered Shane Carter. Shane's manner makes me feel safe when exploring emotional areas that I have previously hidden and found very difficult to discuss.
Written on Aug 31, 2025 after therapy with Shane for 4 months on issues concerning stress, anxiety
Shane is an incredible therapist, always makes time to talk, very professional and takes the time to understand you.
The positive impact Shane has had on my life is difficult to overstate.
I always look forward to our sessions and Shane’s insights to my thoughts or issues.
10/10 top bloke Shane.
Written on Aug 27, 2025 after therapy with Shane for 11 months on issues concerning stress, anxiety, relationship issues, intimacy-related issues, self esteem, career difficulties, and coping with life changes
Shane is being an excellent listener and support - even when everything seems falling apart he is here for me. Amazing.
Written on May 13, 2025 after therapy with Shane for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, anger management, bipolar disorder, and coping with life changes
Shane has created such a safe and comforting environment for me to talk about whatever is bothering me. He’s an amazing listener and has helped me so much through a tough part of my life :)
Written on May 10, 2025 after therapy with Shane for 4 months on issues concerning relationship issues, family conflicts, trauma and abuse, and self esteem
Shane has been easy to connect with and feel fully comfortable and confident with working with him during our sessions. Would highly recommend him and I’ll continue to work with him
Written on May 10, 2025 after therapy with Shane for 2 weeks on issues concerning stress, anxiety, relationship issues, career difficulties, and coping with life changes
Shane's patience was vital to my progress in therapy, and I really appreciated his kindness. He asks sincere and relevant questions that help me without ever making me feel uncomfortable. Shane has offered valuable insights that have really helped me see things in a new light. I always leave my sessions with Shane feeling more hopeful, empowered, understood. Thanks again.
Written on Apr 25, 2025 after therapy with Shane for 2 months on issues concerning stress, anxiety, intimacy-related issues, self esteem, career difficulties, coping with life changes, coaching, compassion fatigue, and adhd
Great listener and very supportive
Written on Apr 15, 2025 after therapy with Shane for 3 months on issues concerning eating disorders, self esteem, coaching, and compassion fatigue
Only a few sessions in with shane but already feel that he listens, respects a d has a geunine interest in what i say. Very laid back and easy to talk to. Would definitely reccomend him!
Written on Mar 17, 2025 after therapy with Shane for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, parenting issues, anger management, and adhd
Shane has been a lifeline to me for the last 10 months, during a traumatic period when the world seemed like an alien planet and nothing made sense. He has been excellent in listening, supporting and gently advising to try to unravel the mess I felt I was in. It's not over yet, because circumstances are out of my hands, but I feel in a much stronger position to be able to deal with what will inevitably be further difficulties. The messages he sent in-between sessions, even just asking how I am, meant such a lot, that someone out there cares what happens to me. Shane is a friendly face in an often unfriendly world.
Written on Feb 21, 2025 after therapy with Shane for 9 months on issues concerning depression, stress, anxiety, grief, and coping with life changes
Having tried a few therapists now, I’m pleased to say that connecting with Shane has had the biggest impact to date on my therapy journey.
Written on Jan 02, 2025 after therapy with Shane for 2 months on issues concerning depression, stress, anxiety, addictions, relationship issues, intimacy-related issues, self esteem, bipolar disorder, and adhd
I have only recently started therapy with Shane, however he has really helped make me feel comfortable and at ease. Being vulnerable was my aim to open up and he has made this incredibly easy. I look forward to my sessions and never feel pressured in any way
Written on Nov 10, 2024 after therapy with Shane for 2 weeks on issues concerning depression, stress, anxiety, trauma and abuse, grief, parenting issues, self esteem, career difficulties, compassion fatigue, and adhd
Only 2 sessions in with Shane, and so far I feel I'm going the right direction. Shane's an excellent listener and a thoughtful therapist. Looking foward to continuing my sessions with him.
Written on Oct 19, 2024 after therapy with Shane for 2 weeks
From the very first session with Shane, I felt very heard, seen, and that my concerns are taken seriously. I feel very comfortable speaking to Shane and I appreciate and respect how he manages to bring his experience in a very accessible manner to me and what works for how my brain processes things. I am truly very grateful.
Written on Jul 05, 2024 after therapy with Shane for 3 weeks on issues concerning depression, trauma and abuse, grief, intimacy-related issues, eating disorders, and coping with life changes
Shane has been a great help and a really wonderful therapist. Extremely kind and considerate, and very much has made me feel comfortable talking about and navigating issues I've had. Would highly recommend him.
Written on Jun 19, 2024 after therapy with Shane for 2 weeks on issues concerning depression, stress, anxiety, lgbt, relationship issues, self esteem, career difficulties, coaching, and adhd
Shane really helped me when I was in a very dark place. His counsel was invaluable at a difficult time for me.
Written on Apr 27, 2024 after therapy with Shane for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, self esteem, and compassion fatigue
Very good listening skills. Easy to talk to
Written on Apr 07, 2024 after therapy with Shane for 2 weeks on issues concerning depression, stress, anxiety, parenting issues, career difficulties, and adhd
It is not an exaggeration to say that Shane has changed my life - excellent therapist who takes the time to listen, takes time out of his day to check in and is also a thoroughly nice person
Written on Mar 19, 2024 after therapy with Shane for 4 months on issues concerning depression, relationship issues, and self esteem
I have had therapy sessions with Shane for a few months now and I can say that he has really given me a space to explore unresolved feelings that I have carried with me for a long time. I feel like he offers a judgement free space where you can speak your mind and it has amazed me how much lighter I feel in my daily life after a relatively short time. He is responsive to messages and checks in with you frequently so it really does feel like you have someone on your side when you have those bad days!
Written on Jan 28, 2024 after therapy with Shane for 2 months on issues concerning depression, stress, anxiety, and relationship issues
I've been working with Shane to go through a few problems I've been having and not only has he helped me through it but made me feel much more confident about myself and not once pushed me to do or talk about anything I wasn't comfortable with. Great therapist that I look forward to speaking to every week
Written on Jan 23, 2024 after therapy with Shane for 5 months on issues concerning stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, self esteem, bipolar disorder, and coping with life changes
Shane offers an extremely welcoming and judgement free space to share your thoughts and feelings. He regularly checks up on you and takes note of the issues you're having which means his messages are always relevant to your personal predicament. He goes out of his way to find resources to help you and are relevant to you. It really feels like having a friend who genuinely cares and listens.
Written on Oct 28, 2023 after therapy with Shane for 2 weeks on issues concerning depression, stress, anxiety, addictions, grief, eating disorders, sleeping disorders, and self esteem
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