About Me

Hello! I have successfully practiced clinical social work for over 25 years and have enjoyed helping the many clients I have counseled during my career. You will find me to be caring, understanding, respectful, nonjudgmental, knowledgeable and attentive to your needs. I have experience as a therapist /counselor, case manager, clinical supervisor and mental health clinic director, working with adults, adolescents and children and families and have been effective in helping my clients consistently achieve positive change. My number one objective is to help you feel better and resolve any difficult issues you are coping with. My approach is goal oriented and problem solving, often using cognitive behavioral therapy strategies and motivational interviewing techniques designed to challenge any negative thoughts and improve and maintain your motivation to make the changes needed to resolve issues and problems you are facing. I graduated from The Hunter School of Social Work in 1990 with a Master's Degree in Social Work in New York City and I am currently a Licensed Clinical Social Worker in the State of Pennsylvania.

I'm here to help you and look forward to working with you!


Specialties

  • Stress, Anxiety
  • Addictions
  • Grief
  • Depression
Also experienced in:
Relationship issues , Family conflicts , Trauma and abuse , Intimacy-related issues , Eating disorders , Sleeping disorders , Parenting issues , Anger management , Self esteem , Career difficulties , Bipolar disorder
Years of Experience: 26

Services Offered


  • Messaging

  • Live Chat

  • Phone

  • Video

Licensing

LCSW #CW017158 (Expires: 2023-02-28)


Reviews

Written by J.U. on Jun 13, 2021 after counseling with Steve for 5 months on issues concerning depression, stress, anxiety, lgbt, family conflicts, trauma and abuse, intimacy-related issues, eating disorders, self esteem, and anger management

While working with Steve, I have been able to open up about topics that I have not shared with any other counselor. He has always made me feel heard and has offered me great ways to cope with past traumas.

Written by J.A. on May 29, 2021 after counseling with Steve for 2 months on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, sleeping disorders, parenting issues, self esteem, and coping with life changes

Easy to talk to and very good advice/support!

Written by C.I. on Apr 11, 2021 after counseling with Steve for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, eating disorders, coping with life changes, and adhd

Steve Lai is a solid, reliable counselor. He's compassionate but direct. He breaks issues down to their elements so things don't feel so very overwhelming.

Written by J.E. on Apr 04, 2021 after counseling with Steve for 4 weeks on issues concerning depression, stress, anxiety, grief, self esteem, and adhd

I feel really blessed to have been matched with Steve, he is an excellent listener, does not dismiss not one feeling thought or opinion. He has an appropriate sense of humor and tells you like it is. I love it!! Mostly, I was having problems with my email, when I logged back in, several missed msgs of concern

Written by J.E. on Feb 20, 2021 after counseling with Steve for 2 years on issues concerning stress, anxiety, addictions, family conflicts, trauma and abuse, intimacy-related issues, and coping with life changes

I love my couselor! He has helped me tremendously!

Written by P.A. on Jan 28, 2021 after counseling with Steve for 2 weeks on issues concerning stress, anxiety, family conflicts, grief, parenting issues, and anger management

Steve is amazing. He listens and gives great insight. I was in a dark place when i first started. A few weeks later i felt alot more confident in myself.

Written by N.I. on Nov 25, 2020 after counseling with Steve for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, anger management, and coping with life changes

Steve is awesome. I am so fortunate to have him.

Written by B.A. on Nov 24, 2020 after counseling with Steve for 1 year and 1 month

Steve is top notch. Few counselors I’ve experienced (both on Betterhelp and in-person) have displayed such a great balance of listening and offering insight. He has helped me in many ways as I struggle with depression, anxiety, etc. I’d recommend his services to anyone who feels lost or overwhelmed. He has become an invaluable resource in regards to my mental health, relationships, and life in general.

Written by K.I. on Nov 23, 2020 after counseling with Steve for 2 weeks on issues concerning stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, self esteem, and coping with life changes

Steve listens to you and has got your back. It is my first time seeking counseling and he has made it a fantastic experience!

Written by N.I. on Aug 14, 2020 after counseling with Steve for 3 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, self esteem, career difficulties, and coping with life changes

I believe Steve to be very helpful and an active listener

Written by T.R. on Jun 18, 2020 after counseling with Steve for 4 months on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, sleeping disorders, parenting issues, and career difficulties

Steve has a great sense of empathy, very much in tune with what you are discussing with him. I felt he actively listened to me and even paid attention to what I was not saying at times. I felt extremely comfortable discussing various issues with Steve in a very safe and non-judgmental environment. I can honestly say Steve helped me resolve a lot of personal issues. I looked forward to our sessions to learn more about myself and develop skills that I needed to improve upon- like my reactions to the overwhelming stress I have been dealing with for a long time. I would highly recommend Steve as well as BetterHelp to others in need of counseling.

Written by S.E. on Jun 03, 2020 after counseling with Steve for 2 weeks on issues concerning depression, family conflicts, trauma and abuse, parenting issues, self esteem, anger management, coping with life changes, and adhd

Steve Lai has helped me with my anger / anxiety issues and has helped me cope better whenever these emotions come up. If you are willing to work with him, he will work with you.

Written by F.E. on May 07, 2020 after counseling with Steve for 5 months

Steve is an amazing and understanding counselor! He is always there when I need him, responds to all my messages and deals with all the drastic changes in my life with grace. He supports me always. Talking to him has greatly improved my mental state.

Written by K.A. on Mar 02, 2020 after counseling with Steve for 2 months on issues concerning stress, anxiety, relationship issues, and eating disorders

Steve is always available and listens carefully to my specific needs.

Written by J.E. on Feb 22, 2020 after counseling with Steve for 1 year and 5 months on issues concerning relationship issues, trauma and abuse, grief, intimacy-related issues, and self esteem

I can’t believe it’s been over 1 year now that I have been working with Steve. He’s been so supportive and really educational on so many levels when I have questions about how to manage through a challenging period in my life. It’s nice to have a solid history with him now, so we can dive right into whatever’s on my mind that week. To be able to email him about anything between sessions is also so helpful! I tell my kids all the time that I look forward to chatting with my counselor; he’s helping me so much!

Written by J.O. on Jan 22, 2020 after counseling with Steve for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, self esteem, anger management, coping with life changes, and adhd

Before Steve's counseling, I have been practically mad for 5 months in a row. After listening and telling him my problems, I haven't been mad a lot. Maybe irritated but not to the point how I was before.

Written by C.H. on Dec 30, 2019 after counseling with Steve for 2 months on issues concerning depression, addictions, relationship issues, family conflicts, intimacy-related issues, self esteem, anger management, and career difficulties

He doesn't judge. He listens. He never gives an unsolicited opinion. If I ask his opinion, he gives it. Really good dude. Glad I have him as a counselor.

Written by H.E. on Aug 17, 2019 after counseling with Steve for 1 year and 1 month on issues concerning depression, relationship issues, family conflicts, trauma and abuse, and grief

I really value Steve's expertise and insights!

Written by C.O. on Aug 11, 2019 after counseling with Steve for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, self esteem, career difficulties, coaching, and adhd

Steve is a very kind man, he’s a great listener, supportive, and helpful. My talks with him have quickly helped sort out feelings, get on track with goals, and aided in my mental well-being. I look forward to our conversations, I’m thankful there are people like Steve out there.

Written by S.U. on Apr 22, 2019 after counseling with Steve for 8 months on issues concerning depression, stress, anxiety, relationship issues, and intimacy-related issues

I truly appreciate the time and energy Steve has given me. He has truly helped me navigate through this confusing journey called life and has helped me succeed in finding inner peace.

Written by A.N. on Apr 09, 2019 after counseling with Steve for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, self esteem, anger management, and career difficulties

Steve has created an environment for me where I can share safely. He is patient, and speaks in a way that brings calm. I would recommend Steve to anyone!

Written by D.E. on Dec 22, 2018 after counseling with Steve for 1 month on issues concerning depression, stress, anxiety, relationship issues, and self esteem

Wonderful Counselor. He listens and gives very helpful information and worksheets to help you understand the concepts and apply to your life experiences.

Written by K.C. on Aug 31, 2018 after counseling with Steve for 2 months on issues concerning depression, stress, anxiety, addictions, family, self esteem, and career

Steve is very warm and I feel safe talking to him.

Written by L.A. on Aug 27, 2018 after counseling with Steve for 3 weeks on issues concerning depression, stress, anxiety, sleeping, self esteem, anger, and career

Steve is smart, kind, and timely with his responses. I enjoy our conversations. He has a calm, positive demeanor and seems very genuine. He's great.

Written by C.A. on Jul 25, 2018 after counseling with Steve for 2 weeks on issues concerning depression, stress, anxiety, trauma and abuse, grief, intimacy-related, and self esteem

Steve is excellent at listening and giving good methods of reducing anxiety and depression. Knowing I can message him with anything has already helped more than I imagined when exploring betterhelp.