Can A Depression Chat Room Be Helpful?

Updated November 28, 2022 by BetterHelp Editorial Team

If you feel severely depressed for more than four days in a row, you may meet the standard criteria for having depression symptoms. You may also be struggling with major depression. Major depression may be symptoms of bipolar disorder, persistent depressive disorder, or unipolar depression. 

You might feel compelled to research the symptoms, take a few tests, or read more about depression from a discussion group or online chat rooms.

Talking About Depression Is An Important Part Of Healing

If you feel uncomfortable talking about your feelings of depression, trying an online chat room is a potential alternative to going to a doctor and discussing symptoms face-to-face. People may avoid getting professional help for many reasons, including societal stigmas associated with mental health, misunderstandings about treatment options, or assumptions that treatment will require antidepressants.

Depression chat rooms and websites may feel like a "safe" alternative to in-person care. However, chat rooms for depression may have disadvantages, including a potential lack of engagement or the ability to stay uninvolved in your treatment. Still, some individuals enjoy using depression chat rooms to connect with similar people, gain a sense of community, and get depression support. 

If you cannot visit a professional online or in person, visiting a depression chat room or website may be a more practical option than ignoring symptoms and letting feelings of depression go unacknowledged.

Research On Depression Chat Rooms 

Research has shown that peer-supported chats for mental health can have a potentially beneficial impact on a subject experiencing any type of depression. Therefore, depression chat rooms may provide the free depression support and community you seek.

PsychCentral published a list of studies researching the success of self-help groups. One 1988 study showed that among those experiencing manic depression, hospitalization dropped from 82% before group therapy to 33% after.

Another study by the National Institute of Health revealed significant results on how group involvement may affect depression. Among subjects, peer support interventions helped bring the satisfaction and successful treatment rate up to 95%, comparable to regular cognitive-behavioral therapy care.

The National Institute of Health also noted, "a therapist can help you manage your symptoms of depression, as well as provide you with resources to find an online depression group; having both a therapist and a support group will set you on the path to recovery."

Some individuals may feel that an online chat doesn't carry the full benefit of joining an in-person therapy group that may have social benefits beyond interacting virtually. However, a 2012 study revealed that online support groups through a depression chat room often fare similarly or more effectively. Within 6-12 months of the study, the online participants showed a more significant reduction in depressive symptoms. 

How Do Depression Chat Rooms Help?

Social interaction and being heard maybe two temporary benefits of depression chat rooms. However, long-term group therapy can offer a place for subjects to learn new coping mechanisms while also receiving emotional and practical depression support. 

Dr. Paul Pfeiffer, MD, from the University of Michigan Program for Mental Health Innovation, stated that the feeling of "helping others with similar problems" provides a connection to others, with responsibility and trust. 

In many ways, group therapy patients led by an experienced counselor spoke more easily in the group setting rather than one-on-one with a medical doctor, according to Dr. Pfeiffer. Perhaps the idea, as Pfeiffer indicated, was that patients could more easily trust and relate to a former patient rather than someone who has only studied mental illness.

Depression chat rooms and depression support groups may be helpful because they often provide a support system, consist of helpful coping mechanisms, and could help individuals experiencing depression and anxiety find a community that relates. Studies show that a solid social community also benefits physical health.

Other Benefits Of Depression Chat Rooms

In addition to the benefits outlined in research, there may be a few more that make depression chat rooms a viable treatment option.


For some people experiencing depression, the idea of talking to others about their emotions can cause fear. Speaking to others online may take any pressure off and ease any social fears that a person with depression may also experience.

Support With Co-Current Conditions 

Suppose you are coping with a mental health condition. In that case, whether that be clinical depression, anxiety, bipolar disorder, eating disorders, or substance use, there may be a depression chat room that solely supports people with those conditions. 

Depression is often a symptom of many of these conditions, so chat rooms for these conditions may help ease depression symptoms.

Reduced Loneliness 

If you are feeling lonely, consider finding a community that can offer support. Depression chat rooms often allow for ease of use in community.  

Loneliness, depression, and anxiety are often closely intertwined, so having an easy way to connect with people facing similar challenges may be an effective treatment for loneliness symptoms. 

Niche Connections 

Many depression chat rooms are designed to support specific groups of people. For example, some depression chat rooms serve LGBTQ youth while others help specifically adults. If you're looking for a niche connection, you may be able to find one through a depression chat room. 


What often makes depression chat rooms appealing to some is that many of them are very inexpensive or completely free. Free chat rooms may allow people from all backgrounds to get the peer support they want without needing insurance or paying a significant amount for treatment.

What To Expect From A Depression Chat Room

If you have never used a depression chat room, you may be glad to know that the online option does not usually require talking to anyone on the phone or filling out a personal application detailing your life and medical history. 

However, chat operators or moderators may also not know your story. They may only make recommendations based on what you reveal on the chat. A depression chat room "agent" may want to know the following:

  • Your emotional state

  • Your thoughts

  • What other means of peer support and community do you have (parents, friends, spouse, children, etc.)

The counselor may also ask for contact information in case you get disconnected. Providing this information can be optional, but it may be helpful for your group facilitator to have in case you have internet problems.

Talking About Depression Is An Important Part Of Healing

Chatting With Other Users On A Forum

In addition to depression forums facilitated by a mental health professional, similar websites and forums are available that are run by users. While there are differences between the two, talking with like-minded people experiencing depression and anxiety on a peer-led depression forum may be beneficial.

Discussing your feelings in a forum with other individuals may be a helpful way to gain social connection. Depression forums often attract users from all over the world to their websites, meaning you might have a chance to interact with a diverse global community of people with depression and anxiety.

Exercise caution when logging into a forum if no professional is in charge or moderating. Individuals on unfiltered or unmoderated depression chat rooms or websites may sometimes recommend forms of treatment that may not be appropriate or, in a worst-case scenario, dangerous for your circumstances. 

Spontaneous advice from an online peer does not compare to a counselor's medically informed opinion. A medical opinion is given with full consideration of the user's unique situation and symptoms. 

Taking the advice of a peer, even if you relate to them, may carry a risk factor when compared to letting a professional guide you to a place of stability. For the best results, talking to a counselor or medical doctor who knows your family's history and medical file could be the best action. 

Talking to a professional may reduce the risk of missing important information that could affect therapy, such as medication prescriptions, herbal treatments, a dramatic lifestyle change, or other factors. 

Adherence to the chat room's rules or guidelines is often mandatory while using the chat room or forum. Be mindful of what you say, as it may be challenging to know if a participant could feel upset by your comments or messages. 

Helpful Organizations

Many online depression support groups intend to help you learn and remember ways of managing depression symptoms. Speaking openly with your counselor and other people going through the same difficulties can help you understand how your mind and emotions work concerning your condition. 

Some well-known organizations, including  Mental Health America (MHA) and the Depression and Bipolar Disorder Support Alliance (DBSA), may assist in finding the best chat room resource for your needs.

If you would like to speak to a licensed counselor professionally trained to diagnose depression and similar disorders, you might also decide to reach out to a counselor in your area or online. Support groups for depression may also meet in person in your city.  

It may be a source of relief to speak with a trained professional who knows how to help you work through your feelings. A therapist can often help you manage your symptoms of depression and provide you with resources to find an online depression group to supplement your treatment. 

Other Ways To Find Depression Support

If depression chat rooms or websites aren't an appealing option to you, you may choose to get support through online therapy. Online therapy is often as convenient as depression chat rooms or websites and provides a safe place to get help for your mental health. 

While most online therapy is not free, it is often cheaper than traditional therapy options. Many studies have also shown online therapy to be just as effective as in-person therapy for mental health matters, particularly depression and anxiety. 

If you're ready to take the first step and reach out to an online counselor, consider signing up for a platform like BetterHelp, which offers a vast database of counselors specializing in various areas, including depression. 


Some are surprised to learn the benefits of having a support group to talk to about their difficulties. Support groups often include individuals who understand your situation and may know precisely what to do and say to support you. Interacting with a depression chat room combined with online therapy may be an effective combination for treating depression, anxiety, trauma, or other mental health concerns. Consider reaching out to a professional counselor to get started.

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