Is BetterHelp Covered By Insurance?

Medically reviewed by Melissa Guarnaccia, LCSW
Updated June 4th, 2025 by BetterHelp Editorial Team

Online therapy has grown significantly in recent years, and with that growth, many people have been wondering if online therapy platforms like BetterHelp accept insurance. The insurance landscape is changing, and BetterHelp is working to join select insurance networks so that more people can receive coverage for evidence-based mental health care online. This article will discuss BetterHelp’s services, insurance coverage, and options to receive affordable, evidence-based care from home. 

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Is BetterHelp covered by insurance plans?

BetterHelp is in the process of collaborating with select insurers to join their networks. As BetterHelp begins to accept insurance, its website will be updated so that individuals know whether specific insurance companies cover BetterHelp’s services. While some people may have the option of receiving partial reimbursement from an insurer or employer, this tends to be limited at this time.

Mental health options for people without insurance coverage

People who don’t have health insurance that covers online therapy may be able to get coverage for traditional therapy in some cases. Sometimes, insurance covers traditional in-person therapy that is considered medically necessary. 

For those who don’t have insurance coverage, the cost of online therapy at BetterHelp is often more affordable than in-person therapy without health insurance plans. BetterHelp’s services tend to cost between $70 and $100 per week, billed as a monthly subscription. Subscription pricing is based on factors such as your location, referral source, preferences, therapist availability and any applicable discounts or promotions that might apply. Some people may qualify for need-based financial aid that can reduce barriers to receiving evidence-based care from a licensed online therapist. 

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BetterHelp communication options

Regardless of whether individuals have insurance coverage, the communication options with BetterHelp remain the same. Anyone can connect with a fully licensed therapist via audio, video, live chat, or a combination of these methods. These communication methods eliminate the cost of commuting to a therapist’s office because they can be accessed from a person’s home. In addition, BetterHelp users can contact their therapists at any time between therapy sessions through in-app messaging, and their therapists will typically respond when they are able. This option allows for comprehensive support throughout the week.

Is online therapy effective?

In addition to providing flexible communication options, online therapy has strong support in the psychological literature. Numerous peer-reviewed studies have demonstrated the effectiveness of remote therapy for various mental health conditions. One review found that online cognitive behavioral therapy (CBT) was effective for depression, generalized anxiety disorder, social anxiety disorder, panic disorder, and obsessive-compulsive disorder, among other mental disorders. 

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Another study looked specifically at the effectiveness of BetterHelp’s services. Researchers found that three months of therapy with BetterHelp led to significant reductions in symptoms of depression, and first-time therapy attendees saw even greater symptom relief.

Takeaway

BetterHelp is currently collaborating with select insurance providers to join their networks. In some cases, the cost of BetterHelp’s therapy services may be reimbursed by certain health plans, and some people may be able to use health savings accounts (HSAs) to pay for therapy services. For others, BetterHelp may offer financial assistance to make evidence-based therapy services more affordable. Take the first step toward finding affordable, evidence-based mental health care and contact BetterHelp today.
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