I am licensed in Georgia with 26 years of professional work experience. I have worked in various areas such as a hospital, office, residential facilities, group homes, and in homes. I have experience in helping clients with depression, stress, anxiety, relationship issues, coping with trauma, grief, and loss, motivation, improving self esteem, and building self-confidence. I mainly use Cognitive Behavioral Therapy. I believe in treating everyone with respect, sensitivity, and compassion. I will customize our talks and treatment goals to meet your unique and specific needs. Taking the first step to seek help takes courage. I am here to support you in that process.
I keep a schedule that hopefully can accommodate everyone - early morning, afternoon, and late night (8am-1:00am)!
Professional experience
27 yrs in practice
Stress and anxiety Relationship issues Trauma and abuse Motivation, self esteem, and confidence Depression
Additional areas of focus:Coping with grief and loss, Body image, Chronic pain, illness, and disability, Communication problems, Coping with natural or human-caused disaster, Disruptive Mood Dysregulation Disorder (DMDD), Divorce and separation, Family problems, First responder issues, Guilt and shame, Mood disorders, Post-traumatic stress, Self-love, Women's issues, Workplace issues
These quotes represent just a few of the many positive reviews that we have received for Carmen Shumate . We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Carmen is absolutely wonderful, very respectful, understanding, and insightful. She is also very relatable and connects with me beyond the parameters of just counseling! Highly recommend! :)
Written on Jun 14, 2026 after therapy with Carmen for 2 months on issues concerning stress, anxiety, family conflicts, trauma and abuse, self esteem, and career difficulties
Extremely personable, generous, grounded and committed
Written on Jun 08, 2026 after therapy with Carmen for 2 years and 2 months on issues concerning depression, stress, anxiety, addictions, trauma and abuse, grief, intimacy-related issues, self esteem, and coping with life changes
Carmen has been super attentive to my needs and backstory. She responds quickly and effectively. I really have enjoyed our sessions so fair!
Written on May 29, 2026 after therapy with Carmen for 2 weeks on issues concerning stress, anxiety, relationship issues, trauma and abuse, coping with life changes, and compassion fatigue
Carmen is wonderful at what she does !
Written on Apr 13, 2026 after therapy with Carmen for 3 weeks on issues concerning relationship issues, family conflicts, and grief
Carmen has been helpful and responsive and I am enjoying working with her.
Written on Apr 09, 2026 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, lgbt, trauma and abuse, and coping with life changes
I love Carmen
Written on Feb 18, 2026 after therapy with Carmen for 1 year and 10 months on issues concerning depression, stress, anxiety, family conflicts, grief, intimacy-related issues, self esteem, anger management, career difficulties, and coaching
Carmen has been so helpful in my time with her as my therapist. When I doubt myself somehow she just knows what to say to help me feel better. She is amazing !
Written on Feb 18, 2026 after therapy with Carmen for 3 years and 1 month on issues concerning depression, addictions, relationship issues, parenting issues, and self esteem
She is an amazing therapist. She truly wants to help with getting to the root cause of any issues you’re dealing with.
Written on Sep 01, 2025 after therapy with Carmen for 7 months on issues concerning depression, and stress, anxiety
This was my first time doing therapy and Carmen was amazing!
Written on Aug 02, 2025 after therapy with Carmen for 2 months on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, self esteem, anger management, career difficulties, coping with life changes, and adhd
She’s done amazing with listening to me and helping me with different strategies to try and help with my anxiety! Look forward to talking to her!
Written on Jun 12, 2025 after therapy with Carmen for 3 weeks on issues concerning stress, anxiety, relationship issues, trauma and abuse, sleeping disorders, and parenting issues
This online platform provides convenient access to mental health support. It offers both group sessions and the ability to communicate with a therapist via text messaging, allowing for quick and accessible consultation and support. This service offers multiple avenues for accessing care, from individual sessions to group support, and facilitates ongoing communication with a therapist through messaging.
Written on Jun 02, 2025 after therapy with Carmen for 2 weeks on issues concerning stress, anxiety, family conflicts, trauma and abuse, grief, parenting issues, anger management, coping with life changes, and adhd
She listens to what I have to say even if it's random stuff. I am happy she is my therapist
Written on May 21, 2025 after therapy with Carmen for 3 months on issues concerning depression, relationship issues, family conflicts, and trauma and abuse
Mrs.Carmen is a very direct and helpful therapist. I am grateful she is available through Better Help.I would recommend her to anyone
Written on Feb 01, 2025 after therapy with Carmen for 8 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, and anger management
Been speaking with her for about a year now. She goes above and beyond and always makes me feel heard. I truly appreciate her services and support.
Written on Jan 04, 2025 after therapy with Carmen for 11 months on issues concerning stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, eating disorders, self esteem, anger management, and coping with life changes
Just thank you!
Written on Dec 13, 2024 after therapy with Carmen for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, self esteem, anger management, and coping with life changes
Carmen has been a great resource for help, for listening, for assistance. I appreciate all of the resources she has provided, the understanding she brings and the patience she displays.
Written on Dec 02, 2024 after therapy with Carmen for 3 months on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, sleeping disorders, self esteem, anger management, career difficulties, coping with life changes, and adhd
Carmen is not only kind, caring, and compassionate, but she is a great listener, and maintains a positive attitude and a calm demeanor. Carmen is great about recommending tools to help you progress through your problems, not just detour around them.
Written on Nov 07, 2024 after therapy with Carmen for 3 months on issues concerning stress, anxiety, self esteem, career difficulties, coping with life changes, coaching, and adhd
This was my first experience with a therapist.
I wasn’t enthusiastic about trying therapy, but I have changed my mind. Carmen has helped me, The things to which she has introduced me are valuable to me and will continue to be.
She is such a wonderful person. She is quiet. She is definitely a great listener, and I felt like she really cared about me. I am grateful to her. Thank you for this opportunity to review my excellent experience with Carmen.
Written on Oct 02, 2024 after therapy with Carmen for 11 months on issues concerning stress, anxiety, self esteem, and coping with life changes
Kind, attentive; I love her insightful questions which appear at the right moment when I’m rambling on. She is a wonderful therapist!
Written on Sep 14, 2024 after therapy with Carmen for 3 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, intimacy-related issues, self esteem, coping with life changes, and compassion fatigue
Carmen is great ! If you need someone to listen , feel judgemnt free and also feel like you are talking to a friend please picker her!
Written on Sep 13, 2024 after therapy with Carmen for 4 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, eating disorders, sleeping disorders, parenting issues, self esteem, anger management, bipolar disorder, coping with life changes, and coaching
I love working with Carmen! She’s very direct, but gentle in her approach and knows when I need an extra push and when to pull back. She’s helped me with a lot of my personal stuff and I’m really grateful for her expertise.
Written on Sep 08, 2024 after therapy with Carmen for 5 months on issues concerning stress, anxiety, addictions, eating disorders, self esteem, anger management, and adhd
Carmen is a great listener. She listens for the core of the problem and helps me look at things from a different perspective. She helps me with re-wording my words to avoid confrontation a to get a better response.
Written on Sep 01, 2024 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, intimacy-related issues, sleeping disorders, parenting issues, self esteem, coping with life changes, and adhd
As an experienced mental health professional, Carmen is able to identify conditions quicker then most. I can tell that Carmen has care in her field of work and has put in the effort to be certified, educated, and trained.
My experience with Carmen showed me that she is open to listening to concerns and in my case she provided support and led me in a direction to better understand my situation. I still have my goals where Carmen does define her scope in where she can support and potential paths forward that brought me reassurance.
A good leader in any field is one who understands pros and cons, and scope. Carmen is someone I would continue to use and recommend.
Written on Aug 30, 2024 after therapy with Carmen for 3 weeks on issues concerning family conflicts, trauma and abuse, intimacy-related issues, parenting issues, self esteem, career difficulties, and coaching
Awesome therapist!
Written on Aug 23, 2024 after therapy with Carmen for 1 year and 10 months on issues concerning relationship issues, and intimacy-related issues
Carmen is great
Written on Aug 06, 2024 after therapy with Carmen for 4 months on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, grief, intimacy-related issues, parenting issues, anger management, bipolar disorder, coping with life changes, and adhd
She is a great listener and gives me tools to help and good advice on the things im struggling with. I feel like I can be open and honest with her without judgement.
Written on Jul 21, 2024 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, intimacy-related issues, eating disorders, self esteem, bipolar disorder, and coping with life changes
Carmen has been so incredibly helpful through one of the most difficult times in my life. I am thankful for her expertise and insight.
Written on Jun 06, 2024 after therapy with Carmen for 9 months on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, intimacy-related issues, self esteem, anger management, career difficulties, coping with life changes, compassion fatigue, and adhd
I love her. She makes me feel heard and actually does a amazing job talking to me
Written on May 19, 2024 after therapy with Carmen for 2 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, sleeping disorders, self esteem, anger management, career difficulties, and coping with life changes
She's awesome
Written on Apr 20, 2024 after therapy with Carmen for 8 months on issues concerning depression, stress, anxiety, trauma and abuse, grief, self esteem, anger management, coping with life changes, coaching, and adhd
She is honest, she calls me out when I’m lying to myself. I want that from a therapist. She hears me out and gives me the hard truth while providing solutions. It’s what I need and I appreciate her work. I always look forward to our meetings.
Written on Mar 22, 2024 after therapy with Carmen for 3 weeks on issues concerning depression, stress, anxiety, addictions, eating disorders, sleeping disorders, anger management, bipolar disorder, and adhd
Carmen has been wonderful!! I look forward to working with her to better myself
Written on Feb 02, 2024 after therapy with Carmen for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, parenting issues, self esteem, career difficulties, and adhd
Carmen provides empathy and patience. She put me at ease early on so that I have already begun to navigate the "stuff" that has molded me into the mess I feel I am now. I am already feeling better about myself and my ability to face some difficult steps I need to make to improve my daily life. She offers advice when I need it but also listens very well. I feel fortunate to have her as my therapist.
Written on Jan 20, 2024 after therapy with Carmen for 2 months on issues concerning stress, anxiety, relationship issues, trauma and abuse, grief, intimacy-related issues, self esteem, and compassion fatigue
Carmen provides amazing feedback during each session giving me extremely good examples to guide me in the right direction.
Written on Jan 17, 2024 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, addictions, family conflicts, self esteem, coping with life changes, and adhd
Carmen is an excellent therapist and definitely makes me feel heard and acknowledged. She offers many different perspectives on problems and is very accommodating and reassuring when it comes to discussing my feelings. I always leave our sessions feeling relieved and mentally clearer! Definitely would recommend to anyone!
Written on Jan 03, 2024 after therapy with Carmen for 4 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, parenting issues, self esteem, anger management, coaching, compassion fatigue, trauma and abuse, and coping with life changes
I wasn’t sure if I wanted a man or woman therapist because I’ve spent my life working around men and it’s usually easier to connect about guy stuff. Mrs. Carmen is very easy to connect with and is outstanding. She’s sensitive but also direct - she makes me feel confident that therapy works.
Written on Nov 14, 2023 after therapy with Carmen for 9 months on issues concerning depression, stress, anxiety, addictions, family conflicts, grief, sleeping disorders, career difficulties, and coping with life changes
Carmen is an excellent therapist. She's always present and engaging - knows when to speak and when to listen. She makes you feel seen and heard, and she's always on top of the details. I always feel like she's exactly right for each session. I couldn't recommend enough.
Written on Nov 11, 2023 after therapy with Carmen for 2 weeks on issues concerning intimacy-related issues, self esteem, anger management, career difficulties, and coaching
I’m really glad I got paired with Carmen. For someone who was anxious about meeting with a therapist, she has really made the process stress free. She listens well and is very easy to talk to.
Written on Nov 03, 2023 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, parenting issues, self esteem, and adhd
Very caring and compassionate. She has helped me grow as a person and open up about my struggles. Thank you
Written on Sep 17, 2023 after therapy with Carmen for 1 month on issues concerning depression, stress, anxiety, trauma and abuse, self esteem, and adhd
Carmen is an attentive and intelligent therapist and I really enjoyed our meetings together. She had very useful suggestions and tools to help cope with ADHD, interpersonal and professional relationships, and anxiety for me. Her flexible schedule was tremendously helpful, late nights were the best time for me and I didn’t have to sacrifice my schedule to make appointments which made therapy possible for me. Thank you again, Carmen!
Written on Sep 05, 2023 after therapy with Carmen for 7 months on issues concerning depression, relationship issues, trauma and abuse, grief, self esteem, coaching, and adhd
Carmen was very flexible and understanding.
Written on Aug 27, 2023 after therapy with Carmen for 1 month on issues concerning depression, stress, anxiety, addictions, trauma and abuse, and grief
Mrs. Carmen is a great listener, and very nice!
Written on Aug 16, 2023 after therapy with Carmen for 4 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, self esteem, anger management, and coping with life changes
I feel like I really connect with Carmen. She is an amazing therapist and genuinely is helping me improve myself in way I didn’t think I could.
Written on Aug 02, 2023 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, trauma and abuse, eating disorders, self esteem, and anger management
Very knowledgeable therapist.
Written on Jul 23, 2023 after therapy with Carmen for 2 weeks on issues concerning family conflicts, trauma and abuse, intimacy-related issues, parenting issues, self esteem, anger management, career difficulties, coping with life changes, coaching, compassion fatigue, and adhd
Carmen is very attentive. She actively listens and takes notes during my session with her. She asks good probing questions. I sense that she is really interested in what I have to share. She is friendly.
Written on Jul 13, 2023 after therapy with Carmen for 2 weeks on issues concerning depression, and stress, anxiety
Carmen has been absolutely wonderful!
Written on Jun 28, 2023 after therapy with Carmen for 4 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, sleeping disorders, self esteem, coping with life changes, and compassion fatigue
She’s great!!
Written on Jun 20, 2023 after therapy with Carmen for 9 months on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, sleeping disorders, and parenting issues
Really great therapist!
Written on Apr 22, 2023 after therapy with Carmen for 1 month on issues concerning depression, relationship issues, family conflicts, and intimacy-related issues
Carmen has been a great and tentative listener. She remembers the small details. Always has great encouragement and wise words to help when I need it the most.
Written on Apr 21, 2023 after therapy with Carmen for 2 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, self esteem, and coping with life changes
She is open to listen and responds clearly. My way of speaking often wanders around points and she goes on the journey with me. Carmen is a wonderful therapist.
Written on Mar 24, 2023 after therapy with Carmen for 2 months on issues concerning relationship issues, family conflicts, grief, and coping with life changes
I’m so fortunate you paired me with Carmen. I alway feel better after our sessions. It’s everything I hoped therapy would be!
Written on Mar 18, 2023 after therapy with Carmen for 5 months on issues concerning depression, stress, anxiety, and relationship issues
Very understanding, patient and empathetic with real world knowledge.
Written on Mar 07, 2023 after therapy with Carmen for 6 months on issues concerning depression, stress, anxiety, trauma and abuse, self esteem, anger management, career difficulties, and coaching
Carmen is the kindest and a very understanding therapist. I can say anything I do not hold back and she rolls with the punches. I am very straight forward. I would recommend her to anyone of friends and family. She is giving me back my self confidence which is so important to me.
Written on Feb 13, 2023 after therapy with Carmen for 3 weeks on issues concerning relationship issues, and grief
She is always willing to listen, and she gives real life examples of how to deal with things but while also, being very clinical as well when needed.
Written on Feb 03, 2023 after therapy with Carmen for 7 months on issues concerning stress, anxiety, self esteem, and career difficulties
She’s an absolute sweetheart, very prompt , listens well and very soft spoken . Is very helpful and understanding , i really like her, look forward to talking with her again . Highly recommend.
Written on Dec 12, 2022 after therapy with Carmen for 4 days on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, sleeping disorders, self esteem, anger management, coping with life changes, and adhd
Love her
Written on Nov 29, 2022 after therapy with Carmen for 7 months on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, self esteem, anger management, and coping with life changes
Carmen is a nice therapist. She messages me the worksheets in a timely manner. I’ve learned more about myself and what my problems are in therapy. I really like BetterHelp because of the worksheets.
Written on Nov 24, 2022 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, intimacy-related issues, self esteem, anger management, coping with life changes, coaching, and adhd
Carmen is a reliable safe space for me and has a variety of resources to help me between sessions.
Written on Nov 17, 2022 after therapy with Carmen for 6 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, parenting issues, and self esteem
She has been amazing and the second we are better money wise I’ll be back! She has taught me so much. I’m thankful.
Written on Nov 07, 2022 after therapy with Carmen for 5 months on issues concerning stress, anxiety, relationship issues, trauma and abuse, grief, intimacy-related issues, self esteem, and anger management
She was wonderful and helped me a great deal in a short amount of time. Had to move states so I can no longer use her but very thankful for her help.
Written on Oct 27, 2022 after therapy with Carmen for 1 month on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, and self esteem
Carmen is easy to talk to, non-judge mental, and meets you exactly where you are. I was scared to start therapy I actually cancelled a few times out of fear. She is personable, honest, and gives you real healing tools and practices.
Written on Oct 27, 2022 after therapy with Carmen for 4 weeks on issues concerning stress, anxiety, family conflicts, self esteem, coaching, compassion fatigue, and adhd
Never done therapy before and I'm so glad i have this doc as my therapist. Set the standard real high for future docs.
Written on Oct 15, 2022 after therapy with Carmen for 2 weeks on issues concerning depression, addictions, sleeping disorders, self esteem, coaching, and adhd
Awesome person
Written on Sep 14, 2022 after therapy with Carmen for 2 months on issues concerning depression, stress, anxiety, relationship issues, and coping with life changes
Such a sweet person! Never judgmental. Keeps the conversation going and has a way of making me open up!
Written on Sep 12, 2022 after therapy with Carmen for 2 months on issues concerning depression, stress, anxiety, self esteem, and adhd
I am thankful to have a therapist who encourages me when I'm feeling down.
Written on Sep 12, 2022 after therapy with Carmen for 4 months on issues concerning depression, stress, anxiety, grief, self esteem, career difficulties, and coping with life changes
Great so far only 2 sessions so far
Written on Aug 20, 2022 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, addictions, family conflicts, intimacy-related issues, and adhd
I am struggling to feel helped by Carmen. I tend to think of my mental health as a function of health as much as any other part of my body. It feels as if, were I to ask Carmen for suggestions on how to stop my feet from being blistered, her response would be "well feet get blistered sometimes " and give a worksheet about foot health. I would like more forthright information on how I can help her help me. She also habitually says "you know ". This annoys me. I don't know, thats why I'm asking you.
Written on Jul 27, 2022 after therapy with Carmen for 1 month on issues concerning stress, anxiety, grief, self esteem, and adhd
She is just what I was looking for. I couldn’t be happier.
Written on Jul 11, 2022 after therapy with Carmen for 2 months on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, intimacy-related issues, self esteem, and bipolar disorder
I’m enjoying the feedback I get and how she opens my eyes to focus on my health
Written on Jun 29, 2022 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, and relationship issues
Carmen is easy to talk to and has a calming presence. Talking to her comes more natural and our sessions flow. It’s nice to not feel like I’m being back up into a corner and being hounded with questions. She’s the best!
Written on Jun 29, 2022 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, trauma and abuse, eating disorders, sleeping disorders, self esteem, and coaching
Carmen is down to earth while being direct, honest, and supportive.
Written on May 30, 2022 after therapy with Carmen for 1 month on issues concerning depression, stress, anxiety, relationship issues, grief, and adhd
Beginning to work on myself
Written on May 26, 2022 after therapy with Carmen for 3 weeks on issues concerning depression, stress, anxiety, and grief
Great therapist. Easy to talk to and felt heard and comfortable with them immediately.
Written on May 25, 2022 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, eating disorders, self esteem, anger management, and coping with life changes
Carmen has already been very helpful to me even though we've only met a couple of times. She has listened well and has given the input that's been needed. I'm feeling very encouraged!
Written on May 16, 2022 after therapy with Carmen for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, and self esteem
Carmen is awesome. She is down to earth, knowledgeable and relatable. I highly recommend her!
Written on May 07, 2022 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, anger management, and coping with life changes
I was nervous going into talking to a therapist, but she talks to you just like a friend catching up on life. She’s so sweet and asks about things I’ve been surprised she’s remembered in between sessions. Very grateful I was able to find such a great therapist!
Written on May 07, 2022 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, eating disorders, parenting issues, self esteem, anger management, bipolar disorder, and adhd
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